Axiohm A721 Setup Manual
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Axiohm A721 Setup Manual

Multifunction printer
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A721 Multifunction Printer:
Setup Guide
7221-D110

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Summary of Contents for Axiohm A721

  • Page 1 A721 Multifunction Printer: Setup Guide 7221-D110...

  • Page 2: Setup Guide

    A721 Multifunction Printer: Setup Guide 7221-D110 Axiohm IPB Ithaca, New York...
  • Page 3 Information in this document is subject to change without notice. Therefore, before using this document, consult your Axiohm sales representative for information that is applicable and current. Axiohm reserves the right to improve products as new technology, components, software, and firmware become available.
  • Page 4 Vac, 1.5/0.8 A, 50/60 Hz, output rated 24 Vdc, 2.3 A. Use of this product with a power supply other than the Axiohm power supply will require you to test this power supply and Axiohm printer for FCC and CE mark certification.
  • Page 5 If this equipment does cause interference, which can be determined by turning the equipment off and on, the user is encouraged to contact Axiohm immediately. The Axiohm company is not responsible for any radio or television interference...

  • Page 6: Table Of Contents

    A721 Setup Guide Contents Contents Contents Chapter 1: Unpacking the Printer What Is in the Box? Removing the Packing Material Repacking the Printer Chapter 2: Setting Up the Printer Setting Switches Setting RS-232C Communication Parameters Setting Parallel Communication Parameters Switch Entry Mode...
  • Page 7 Contents A721 Setup Guide August 1988...

  • Page 8: Chapter 1: Unpacking The Printer

    A721 Setup Guide Chapter 1: Unpacking the Printer Chapter 1: Unpacking the Printer Follow these instructions to unpack the printer. Save all the packing materials for re-packing the printer if needed. What Is in the Box? The following items are packed in the shipping box: •...

  • Page 9: Repacking The Printer

    Place the printer in the plastic bag and foam pack. Place the packed printer in the box and secure with packing tape. Contact your Axiohm authorized service organization for information on where to send the printer. Be prepared to answer questions concerning shipping and billing.

  • Page 10: Chapter 2: Setting Up The Printer

    Chapter 2: Setting Up the Printer Chapter 2: Setting Up the Printer The A721 printer may be placed on a level surface on or near the host computer. Make sure there is enough room to open the cover to change the paper and ribbon cassette.

  • Page 11: Setting Switches

    Note: The switches are also used for setting other functions and tests. Be careful when setting the switches that you do not accidentally change the settings for the other functions. For more information, see “Level 1 Diagnostics” in the A721 Multifunction Printer Owner’s Guide.

  • Page 12: Setting Rs-232C Communication Parameters

    A721 Setup Guide Chapter 2: Setting Up the Printer Setting RS-232C Communication Parameters The communication parameters must match those of the host computer in order for the host computer and the printer to communicate. Use a straightened paper clip or other pointed object to set the switches.

  • Page 13: Setting Parallel Communication Parameters

    Chapter 2: Setting Up the Printer A721 Setup Guide Setting Parallel Communication Parameters Use a straightened paper clip or other pointed object to set the switches. Set all of the DIP switches to OFF to put the printer online and ready for parallel communication.

  • Page 14: Switch Entry Mode

    • Axiohm 5021 printer • DH 4700 printer The A721 printer has one set of DIP switches, while some of the emulated printers have two or more sets. You can enter values for the extra switch packs into “internal switch packs” stored in NVRAM.

  • Page 15: Choose A Printer Emulation

    Chapter 2: Setting Up the Printer A721 Setup Guide Choose a Printer Emulation Caution: The DIP switches are set at the factory to predetermined settings. Change the settings carefully to avoid changing other functions. Run the print test to see what emulation the printer is set for. For more information, see “Running the Print Test”...

  • Page 16: Set Internal Switch Pack Values In Nvram

    IPI Proprinter Emulation Axiohm 5021 DH 4700 *The A721 ESC/POS includes Epson ESC/POS (in order to emulate the Epson 370/5 printer). Press the Paper Feed button. The green Slip In LED turns on. The printer emulation you selected is stored in NVRAM.
  • Page 17 See the tables in the following four sections to determine the switch pack you need for the emulation you have already chosen: • “A721 ESC/POS Internal Switch Pack Settings” • “Ithaca Peripherals Proprinter Internal Switch Pack Settings” • “Axiohm 5021 Internal Switch Pack Settings”...
  • Page 18 Use the print test to print the name of the emulation which is currently active and the settings of the NVRAM switch packs. See “Running the Print Test” later in this chapter for information about running the tests. A721 ESC/POS Internal Switch Pack Settings (Includes Epson ESC/POS) A721 ESC/POS: Internal Switch Pack 1 Switch...
  • Page 19 Description Set default Epson line spacing to 7.2 lines per inch (paper saving mode). Set default line spacing to 6 lines per inch. A721 ESC/POS: Internal Switch Pack 3, Switches 2 and 3 Switch 2 Switch Description Epson 40/33 character print zone (2.506 inches wide).
  • Page 20 A721 Setup Guide Chapter 2: Setting Up the Printer A721 ESC/POS: Internal Switch Pack 3, Switches 6 and 7 Switch 6 Switch 7 Description Selects 14 lines (7.2 lines per inch) available when validation is selected. Selects 10 lines (7.2 lines per inch) available when validation is selected.
  • Page 21 ESC 7 selects Code Page 437, PC US. ESC 6 selects Code Page 865, Nordic Languages. ESC 7 selects Code Page 437, PC US. Unused. Axiohm 5021 Internal Switch Pack Settings Axiohm 5021 Emulation: Internal Switch Pack 1 Switch Settings Description Selects three lines of validation.
  • Page 22 A721 Setup Guide Chapter 2: Setting Up the Printer DH 4700 Internal Switch Pack Settings DH 4700: Internal Switch Pack 1, Switches 1 and 2 Switch Settings Description Auto Line Feed OFF. Auto Line Feed ON. Unused. DH 4700: Internal Switch Pack 1, Switches 3 and 4...
  • Page 23 Chapter 2: Setting Up the Printer A721 Setup Guide DH 4700: Internal Switch Pack 2, Switches 1, 2, and 3 Switch 1 Switch 2 Switch 3 Description Set pitch to 33 characters/line. Set pitch to 36 characters/line. Set pitch to 40 characters/line.
  • Page 24 High signal (1) on pin 3 of cash drawer connector indicates cash drawer closed. *The A721 has one cash drawer connector for two drawers. If two drawers are connected, it is not possible to read drawer status. If a single drawer is connected, a status check is possible.
  • Page 25 Chapter 2: Setting Up the Printer A721 Setup Guide DH 4700 Emulation: Internal Switch Pack 4, Switches 1, 2, 3, and 4 Switch 1 Switch 2 Switch 3 Switch 4 Description 2.63 inches (66.8 mm) 2.51 inches (63.7 mm) 2.42 inches (61.46 mm) 2.33 inches (59.18 mm)

  • Page 26: Connecting The Cables

    A721 Setup Guide Chapter 2: Setting Up the Printer Connecting the Cables There are three different types of cables that may connect to the printer: • Power supply cable supplying power from the power supply • Communication cable connecting the printer to the host computer •...

  • Page 27: Loading Paper

    “When Something Goes Wrong” in the A721 Multifunction Printer Owner’s Guide. Loading Paper The A721 features simple paper loading which is quick and efficient, saving both time and paper. Caution: Do not operate the printer if it runs out of paper. The printer will continue to operate, but data may be lost and the printhead may be damaged.
  • Page 28 A721 Setup Guide Chapter 2: Setting Up the Printer Clamshell Rear Cover Clamshell Rear Cover Slip Table Open the rear cover. Open the clamshell. Drop the new roll into the bucket and pull out several inches of paper. Lay the end of the paper out over the top of the slip table, then close the clamshell and the rear cover.

  • Page 29: Loading Receipt/Journal Paper

    Chapter 2: Setting Up the Printer A721 Setup Guide Loading Receipt/Journal Paper Note: Use these instructions if you are printing both receipts and a journal (record of transactions) or a journal only. If you are printing receipts only, see “Loading Receipt Paper” earlier in this chapter.
  • Page 30 A721 Setup Guide Chapter 2: Setting Up the Printer Clamshell Rear Cover Take-up Assembly Paper Feed Pull out about 10 inches (25 cm) of paper. Close the clamshell. Place the end of the journal ply between the halves of the take-up assembly.

  • Page 31: Installing The Ribbon Cassette

    Chapter 2: Setting Up the Printer A721 Setup Guide Installing the Ribbon Cassette Cassette Cover Mylar Shield Lower Cantilever Ribbon Cover Cassette Printhead Lower Cantilever Cover (Cassette Cover removed for clarity) Open the cassette cover. Snap in the new ribbon cassette, and close the cassette cover.

  • Page 32: Testing The Printer

    A721 Setup Guide Chapter 2: Setting Up the Printer Testing the Printer This test produces a printout of all ROM CRC, internal switch pack, and configuration information (see the sample printout on the next page). In addition, it prints each character in the ASCII character set, including all code pages and character types (single-wide, double-wide, and so forth).

  • Page 33: Sample Of Test Printout

    Chapter 2: Setting Up the Printer A721 Setup Guide Sample of Test Printout This is a sample of the Test printout. August 1998...

  • Page 34: Adjusting The Printhead Gap

    A721 Setup Guide Chapter 2: Setting Up the Printer Adjusting the Printhead Gap If the print from the test is light, the gap between the printhead and the paper may be too large. If the print is smudged, the gap may be too small. You can easily adjust the printhead gap.
  • Page 35 189-9200213 7221-D110 0898 Copyright © 1997, 1998 by AXIOHM Ithaca, New York USA All rights reserved Printed in USA Confidential, Unpublished Property of AXIOHM...

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