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Summary of Contents for Axiohm 24V
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Page 1: User Manual
TURNKEY PRINTING SOLUTIONS TPSK PRINTER SERIES 24 & 12V USER MANUAL Reference 31 08 972 Issue Z July 2007 ! " # # $ % % % & ' ! " # # $... - Page 2 EVOLUTIONS Date Issue Modifications 08/2006 Preliminary 07/2007 TPSK 12 & 24 V User’s Manual Page 1 / 66 Reference: FDE 31 08 972 Issue Z...
- Page 3 Many information sent back to the host system such as : jam, low paper, out of paper … A specific cutter patented by Axiohm with which the ticket can be cut when the user pulls it. This protects the ticket in a chute while it is printed. The chute on the existing units is optimized for a 4 inch ticket length.
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Page 4: Table Of Contents
CONTENTS TECHNICAL SPECIFICATIONS ....................6 Features ..............................7 MECHANICAL FEATURES......................8 External Dimensions ..........................8 Housing features for ticket access.....................10 Paper Loading ............................10 Self test ..............................11 CUTTER SYSTEM / PAPER CHUTE ....................12 INTERFACE BOARD FEATURES....................13 Overview: ............................13 Power supply connector location ......................14 Serial HE10 Pinout..........................15 Self test ticket description........................15 LIST OF CONTROL CODES ......................18 COMMAND DESCRIPTION.......................20... - Page 5 Select the Current Logo ...............................34 Define Downloaded Bit Image.............................35 Print Downloaded Bit Image............................36 Return Logo Checksum..............................36 Printer status commands........................37 Transmit Paper Sensor Status............................37 Transmit Printer ID ..............................38 Transmit Printer ID, Remote Diagnostics Extension ....................39 Transmit Status ................................40 SET Sensor Threshold .............................40 Send Printer Software Version.............................41 Return SRAM Size...............................41 Transmit Selected A/D Channel...........................41...
- Page 6 RECOMMENDATIONS ......................64 Storage: ...............................64 Duty cycle:............................64 Grounding:............................64 Print head Cleaning: ..........................64 Ticket access / Housing features:......................64 Paper recommendations:........................65 TROUBLESHOOTING ........................66 TPSK 12 & 24 V User’s Manual Page 5 / 66 Reference: FDE 31 08 972 Issue Z...
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Page 7: Technical Specifications
B, ROHS, IEC60950 ; C-Tick, FCC class B. *1 In standard conditions: Nominal Volts, 25° C, for a print head with a resistance of 1000 Ω (24V) or 480 Ω (12V), at 800 PPS. When used with 12V the maximum is not reached at room temperature and nominal voltage. -
Page 8: Features
1.1 Features Flash Memory Size 128kb / 1 Mb / 2Mb Amount of Flash Memory accessible for user 48 kb storage Resident character set PC Code Pages: 858 and 43737 Code 39, UPC-A, UPC-E, JAN8 (EAN), JAN13 Bar code support (EAN), Interleaved 2 of 5 (ITF), Codabar, Code Drivers available Windows 98, 2000, XP... -
Page 9: Mechanical Features
2 MECHANICAL FEATURES 2.1 External Dimensions Paper Feed button TPSK 12 & 24 V User’s Manual Page 8 / 66 Reference: FDE 31 08 972 Issue Z... - Page 10 The support for this printer needs to be "U shaped" to allow the paper roll bucket to protrude through. The printer can be either fixed (four holes underneath & two above the unit), or free to slide with its guiding tabs (for sealing issue if needed).
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Page 11: Housing Features For Ticket Access
2.2 Housing features for ticket access See section «Recommendations». 2.3 Paper Loading Maximum paper roll diameter is 102 mm. Paper / roll width must be 59 to 60 mm. The following steps are needed to load the paper: Open the door by pulling it Remove the core of the preceding roll if necessary Place the new roll Set the paper end through the door chute over the platen... -
Page 12: Self Test
Step n° 5 Step n° 6 (you must check if you see the paper in the hole) Step n° 7: Push the door until complete closing Self test By opening and closing the door, a ticket is printed. Printer setting can be checked on it. TPSK 12 &... -
Page 13: Cutter System / Paper Chute
CUTTER SYSTEM / PAPER CHUTE The paper is fed into a chute. The user has access to the ticket end at the chute exit. The user then cuts the receipt when he pulls the ticket. With this system (on existing units), the distance between the printing line and the cutting line is between 20 and 21 mm. -
Page 14: Interface Board Features
The power supply must be a switch power supply AC/DC - 24V 3A mean, with minimum recommended power 55VA (possible peak of 8.8A during 1.5ms) or 12V 6A mean with minimum recommended power 55VA (possible peak of 10.8A... -
Page 15: Power Supply Connector Location
3.2 Power supply connector location Serial HE10 communication 24 V Power Connection - - - - + NC + - + NC + - - - + NC + Warning: Please use the missing pin as a locating: a reversed connection can destroy the PCB. TPSK 12 &... -
Page 16: Serial He10 Pinout
Here is the description of the self test print out. - Model Number - This is a 15 digit number fixed by Axiohm. - Serial Number - This is a 10 digits number fixed by Axiohm... - Page 17 - Current status = Yes if at least one font is defined. - Code Page (437,858) : Indicates default internal code page selected upon reset. (For further information, please contact your distributor or Axiohm Technical Support Team at www.axiohm.com) TPSK 12 & 24 V User’s Manual...
- Page 18 Example: TPSK 12 & 24 V User’s Manual Page 17 / 66 Reference: FDE 31 08 972 Issue Z...
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Page 19: List Of Control Codes
4 LIST OF CONTROL CODES Code (Hexadecimal) Command Page Horizontal Tab Print and Feed One Line Activate Carriage Return 10 04 n Real Time Status Transmission 11 n1...nl Print Raster Graphics 14 n Feed n Print Lines 15 n Feed n Dot Rows 1B 20 n Set Right-Side Character Spacing 1B 21 n... - Page 20 LIST OF CONTROL CODES (continued) Code (Hexadecimal) Command Page 1D 10 n Erase Selected Flash Sector 1D 11 al ah cl ch d1...dn Download to Active Flash Sector 1D 23 n Select the Current Logo 1D 2A n1 n2 d1...dn] Define Downloaded Bit Image 1D 2F m Print Downloaded Bit Image...
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Page 21: Command Description
5 COMMAND DESCRIPTION 5.1 Command conventions The following information describes how each command is organized: Command Name A designation (not the ASCII code) used to identify the command. Description A brief summary of the command, followed by detailed information, if necessary. ASCII the ASCII control code Hexadecimal... -
Page 22: Reset Commands
5.2 Reset commands NITIALIZE RINTER Clears the print line buffer and resets the printer to the default settings for the startup configuration (refer to Default settings below). Single Wide, Single-High and Left-Aligned characters and reset active logo. Default bar code settings ASCII ESC @ Hexadecimal... -
Page 23: Vertical Positioning And Print Commands
5.3 Vertical positioning and print commands The vertical positioning and print commands control the vertical print positions of characters on the receipt. RINT AND Prints the buffer contents and feeds one line. ASCII Hexadecimal Decimal CTIVATE ARRIAGE ETURN Prints the buffer contents and feeds one line. ASCII Hexadecimal Decimal... -
Page 24: Feed N Dot Rows
EED N Feeds n dot lines: (the dot height is 0.125mm, the paper feeding with this command is: n/203 inch, n/8 mm). ASCII NAK n Hexadecimal 15 n Decimal 21 n Value of n n/203 inch Range of n 0-255 Example: <15>... -
Page 25: Print And Feed Paper
RINT AND APER Prints buffer contents and feeds n/203 inch (n/8 mm) of paper. Sets the print starting position to the beginning of the line (when printing and feeding are completed). ASCII ESC J n Hexadecimal 1B 4A n Decimal 27 74 n Value of n n/203 inch... -
Page 26: Horizontal Positioning Commands
5.4 Horizontal positioning commands The horizontal positioning commands control the horizontal print positions of characters on the receipt. ORIZONTAL Moves the print position to the next tab position set by the Set Horizontal Tab Positions (1B 44 n1 n2 ... 00) command. -
Page 27: Set Absolute Starting Position
BSOLUTE TARTING OSITION Sets the print starting position to the specified number of dots (up to the right margin) from the beginning of the line. The print starting position is reset to the first column after each line. ASCII ESC $ nL nH Hexadecimal 1B 24 nL nH Decimal... -
Page 28: Set Horizontal Tab Positions
ORIZONTAL OSITIONS Sets up to 32 horizontal tab-position n columns from column one, but does not move the print position. See the Horizontal Tab command (09). The tab positions remain unchanged if the character widths are changed after the tabs are set. The command ends with hexadecimal 00;... -
Page 29: Set Relative Print Position
ELATIVE RINT OSITION Moves the print-starting position the specified number of dots either right (up to the right margin) or left (up to the left margin) of the current position. The print starting position is reset to the first column after each line. Any setting that exceeds the printable area is ignored. -
Page 30: Select Justification
ELECT USTIFICATION Specifies the alignment of characters, logos, and bar codes (see the value of n table). ASCII ESC a n Hexadecimal 1B 61 n Decimal 27 97 n Value of n 0, 48 = Left aligned 1, 49 = Center aligned 2, 50 = Right aligned Range of n 0-2, 48-50... -
Page 31: Set Printing Area Width
RINTING IDTH Sets the width of the printing area. If the setting exceeds the printable area, the maximum value of the printable area is used. The width of the printing area is set to ((nH X 256) + nL) dots. The width of the printing area follows the Set Left Margin command (1D 4C). -
Page 32: Print Characteristics Commands
5.5 Print characteristics commands These commands control what the printed information looks like, selection of character sets, and setting of margins. The commands are described in order of their hexadecimal codes. ELECT RINT Selects the print mode: standard, compressed, underlined, double high or doublewide. ASCII ESC ! n Hexadecimal... -
Page 33: Select Or Cancel Underline Mode
ELECT OR ANCEL NDERLINE Turns underline mode on or off. Underlines cannot be printed for spaces set by: the Horizontal Tab, Set Absolute Start Position, Set Relative Print Position commands, or in white/black reverse print mode. Underline mode may also be turned ON and OFF with the Select Print Mode(s) command (1B 21). ASCII ESC - n Hexadecimal... -
Page 34: Font Commands
5.6 Font commands ELECT NTERNATIONAL HARACTER Selects the character set mapping to be used. ASCII ESC R n Hexadecimal 1B 52 n Decimal 27 82 n Country France Germany Denmark I Sweden Italy Spain Japan Norway Denmark II Default = 0 Additional codes U.S.A. -
Page 35: Graphics Commands
5.7 Graphics commands These commands are used to enter and print graphics data and are described in order of their hexadecimal codes. RINT ASTER RAPHICS Prints one row of data. n1 . .. nl: bytes describing the line to print. <11>... -
Page 36: Define Downloaded Bit Image
EFINE OWNLOADED MAGE Enters a downloaded bit image (such as a logo) into Flash with the number of dots specified by n1 and n2. The downloaded bit image is available until another bit image is defined, or either Initialize Printer (1B 40 or 1D 40 31), command is received. -
Page 37: Print Downloaded Bit Image
RINT OWNLOADED MAGE Prints the downloaded bit image at a density specified by m. It is ignored if any data is in the print buffer, if the downloaded bit image is undefined. See the illustration on the previous page for a representation of the bit image. ASCII GS / m Hexadecimal... -
Page 38: Printer Status Commands
5.9 Printer status commands These commands enable the printer to communicate with the host computer. They are stored in the printer' s data buffer as they are received, and are handled by the firmware in the order in which they were received. When a fault occurs, the printer will go busy at the communication interface and not respond to either of the Printer Status commands. -
Page 39: Transmit Printer Id
Undefined Fixed Always 0 Undefined Undefined Fixed Always 0 Manufacturer AXIOHM Printer name TPSK Serial number Depends on actual S/N Note : for n = 66, 67, 68 the printer response is sent back in the following format. Header: 5F (hex) -
Page 40: Transmit Printer Id, Remote Diagnostics Extension
ID, R RANSMIT RINTER EMOTE IAGNOSTICS XTENSION Performs the remote diagnostic functions specified by n. Each returned message is defined as: n + data + <CR> ASCII GS I @ n Hexadecimal 1D 49 40 n Decimal 29 73 64 n Values of n (Refer to table) Value of n... -
Page 41: Transmit Status
RANSMIT TATUS Transmits the status specified by n. This is a batch mode command which transmits the response after all prior data in the reception buffer has been processed. There may be a time lag between the printer receiving this command and transmitting the response, depending on the reception buffer status. -
Page 42: Send Printer Software Version
RINTER OFTWARE ERSION The printer returns 8 bytes containing the boot and flash software version. The first 4 bytes returned are an ASCII string for the boot version. The second 4 bytes are an ASCII string for the flash version. Example: the printer returns 1.07 1.15 This means the boot version is 1.07 and the flash version is 1.15. -
Page 43: Real Time Commands
5.10 Real time commands The Real Time commands provide an application interface to the printer even when the printer is not handling other commands. Real Time Status Transmission: DLE (Hex 10) Sequence Real Time Request to Printer: DLE (Hex 10) Sequence Real Time Printer Status Transmission The original Printer Status commands, Transmit Printer Status (Hex 1B 76, ASCII ESC v) are placed in the printer’s data buffer as they are received and handled by the firmware in the order in which they were received. -
Page 44: Moving Data Through The Buffer
OVING HROUGH THE UFFER Applications should not let the buffer filled up with Real Time commands when the printer is detected busy at the communication interface. A busy condition can be determined by bit 3 of the response to DLE EOT 1. Other responses to DLE EOT n can determine the reason for a particular busy condition. -
Page 45: Real Time Recovery From Fault
ECOVERY FROM AULT This command will select the recovery mode when the printer detects a fault condition. Any fault condition that prevents the printer from printing requires one of these commands to allow printing to resume. DLE Sequence ASCII DLE ENQ n Hexadecimal 10 05 n Decimal... -
Page 46: Real Time Status Transmission
TATUS RANSMISSION Transmits in real time the selected one byte printer status. It is specified by n according to the following parameters. DLE Sequence ASCII DLE EOT n Hexadecimal 10 04 n Decimal 16 4 n DLE Sequence Value of n 1 = Transmit printer status 2 = Transmit communication interface busy status 3 = Transmit error status... - Page 47 2 = Transmit communication interface Busy Status Status Decimal Function Fixed to Off. Fixed to On. Cover closed. Cover open. Paper feed button is not pressed. Paper feed button is pressed. Fixed to On. Printing not stopped due to paper condition. Printing stopped due to paper condition.
- Page 48 4 = Transmit Receipt Paper Status Status Decimal Function Fixed to Off Fixed to On Paper not low Paper low Paper not low Paper low Fixed to On Paper present Paper out Paper present Paper out Fixed to Off TPSK 12 & 24 V User’s Manual Page 47 / 66 Reference: FDE 31 08 972 Issue Z...
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Page 49: Bar Code Commands
5.11 Bar code commands These commands format and print bar codes. HRI C ELECT RINTING OSITION OF HARACTERS Prints HRI (Human Readable Interface) characters above or below the bar code. ASCII GS H n Hexadecimal 1D 48 n Decimal 29 72 n Value of n Printing position 0 = Not printed 1 = Above the bar code... -
Page 50: Select Bar Code Width
ELECT IDTH Sets the bar code module to n/203 inch (n/8 mm). ASCII GS w n Hexadecimal 1D 77 n Decimal 29 119 n Value of n 1 2, 3, 4, 5,6 Default Formulas n/203 inch (n/8 mm). RINT Selects the bar code type and prints a bar code for the ASCII characters entered. If the width of the bar code exceeds one line, the bar code is not printed. - Page 51 Print Bar Code (continued) Values First Variation: Data string terminated with NULL Character Bar Code n, Length UPC-A 48- 57 (ASCII numerals) Fixed Length: 11, 12 UPC-E 48- 57 Fixed Length: 11, 12 JAN13 (EAN) 48- 57 Fixed Length: 12, 13 JAN8 (EAN) 48- 57 Fixed Length: 7,8...
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Page 52: Flash Firmware Download Commands
5.12 Flash firmware download commands These commands are used to load firmware into the printer. There are two ways to enter the download mode. While the printer is running normally, send the command, “Switch to Flash Download Mode (1B 5B 7D)” to leave normal operation and enter the download mode. -
Page 53: Commands
OMMANDS WITCH TO LASH OWNLOAD Sets the printer in flash download mode. When this command is received, the printer leaves normal operation and can no longer print transactions until the Reboot the Printer command (1D FF) is received or the printer is rebooted. This command does not affect the current communication parameters. -
Page 54: Get Flash Firmware Crc Status
CRC S LASH IRMWARE TATUS This command gives the Flash firmware CRC. This is performed normally after downloading completely a new firmware to verify that the downloaded firmware is valid The printer transmits ACK if the calculated CRC is correct; NAK if the CRC is incorrect ASCII GS ACK Hexadecimal... -
Page 55: Erase Selected Flash Sector
RASE ELECTED LASH ECTOR Erases the previously selected sector. The printer transmits ACK when the sector has been erased. If the previous sector is not successfully erased, or if no sector was selected, the printer transmits NAK. ASCII GS DLE n Hexadecimal 1D 10 n Decimal... -
Page 56: Erase Boot Sector + Download New Boot Code
RASE ECTOR OWNLOAD Waits for new boot code to be downloaded, then if CRC on this new boot code is valid, the boot code sector is erased and reprogrammed with new code. Printer automatically reboots after program sequence is complete. ASCII US SOH d1 .. -
Page 57: User Flash Memory Commands
5.13 User flash memory commands RASE LASH ECTOR Erases a section of user flash memory and sends a carriage return when the operation is complete. ASCII GS @ n Hexadecimal 1D 40 n Decimal 29 64 n n = 49 (ASCII n = 1) Value of n This command erases all 64K Flash memory sectors allocated to logo storage. -
Page 58: Peripheral Control Commands
5.14 Peripheral control commands OMMUNICATION NTERFACE ARAMETERS Synopsis: Setting communication parameters ASCII Hexadecimal Decimal Description: Interface RS232 n2, bit [0..2] RS232 Baudrate 9600 19200 38400 57600 115200 n2, bit 4 RS232 Number of stop bits n2, bit 5 RS232 Number of data bits RS232 Parity 0x00 Odd parity... -
Page 59: Set Autotest After Close Mode
SET AUTOTEST AFTER CLOSE MODE ASCII Hexadecimal Decimal Value of n 0 = disable 1 = enable Range of n Default 1 (enable) OLTAGE ECHANISM This command will store the Voltage Mechanism parameter setting in non-volatile memory. ASCII í Hexadecimal Decimal Operand: = Mode selection... -
Page 60: Enable/ Disable Paper Feed Button
NABLE DISABLE PAPER FEED BUTTON This command turns the paper feed button enable or disable. ASCII Hexadecimal Decimal Value of n 0 = disable 1 = enable Range of n Default 1 (enable) EATING Synopsis: Set Print head pre – Heating mode (NVRAM). ASCII Hexadecimal Decimal... -
Page 61: Set Print Density
Choose a print density setting no higher than necessary to achieve acceptable print density. Failure to observe this rule may result in a printer service call. Failure to observe this rule may void the printer warranty. Consult your Axiohm technical support specialist if you have questions. EEPROM ESET Synopsis:... -
Page 62: Print Test Form
RINT Prints the current configuration settings on the receipt. ASCII US t Hexadecimal 1F 74 Decimal 31 116 This command is effective only at the beginning of a line. ENSOR ALIBRATION Calibrate the Paper Jam opto sensor. This command feeds paper to create a loop when using a cover in production. ASCII GS ;... -
Page 63: Font Download
5.15 Font Download OWNLOAD Synopsis Download single byte printer font Syntax ASCII: Hex: Operand 8 character font name font storage Id font character width in dots, including inter-character space font character height in dots, not including inter-line space downloaded data bytes Limit Hex: 0x20 ≤... -
Page 64: Read Font Information
ONT INFORMATION Synopsis Read Font information and checksum Syntax ASCII: Hex: Operand Font storage Id Limit Hex: 0x30 ≤ t ≤ 0x34 Returns ASCII: ACK followed by font name = 8 bytes ASCII string font width = 1 byte font height = 1 byte number of characters = 2 bytes (little endian) 16 bit checksum = 2 bytes (little endian) Fault:... -
Page 65: Recommendations
6 lbs. This pressure must be applied around the ticket exit chute. Please contact Axiohm Technical Support team for specific integration. TPSK 12 & 24 V User’s Manual... -
Page 66: Paper Recommendations
6.6 Paper recommendations: • KP440 KANZAN paper Property Method Unit Value Grams ISO 536 g/m2 58 +/- 5 Thickness ISO 534 µm 64 +/- 4 Surface smoothness ISO 5627 (Beck) 300 min Brightness R457- 75 min Whiteness Macbeth RD 914 0.09 min Tensile strength ISO 1924/1... -
Page 67: Troubleshooting
7 TROUBLESHOOTING Situation Problem Solution Paper loading: The self-test ticket is not Check if the printer is powered. When the paper is printed. Check if the paper end is tight enough: correctly loaded and the - Open the door. printer is powered, closing - Keep the paper end tight from the chute the door will generate a outlet.
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