Troubleshooting And Support; Frequently Asked Questions - Kodak EASYSHARE W820 Extended User Manual

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Troubleshooting and support

For step-by-step product support, visit
select Interactive Troubleshooting & Repairs.

Frequently asked questions

I already have KODAK EASYSHARE Software on my computer. Do I have to
install it again?
The CD that was packaged with your frame contains a special version of EASYSHARE
Software that lets your computer share pictures with your frame. Install it to upgrade
to this special software version, see
I lost my Internet connection in the middle of my setup. What should I do?
Reconnect to the Internet and repeat the installation and setup, starting on
I can't find my network. Why?
I Is your network set up to broadcast SSID? If so, you must enter your wireless
network information manually. The person who set up your network can help you
with this information.
Does your network have security enabled (WEP or WPA)? If so,
I
I can't find my network computer. Why?
Make sure your router and your computer are on.
I
I Make sure your computer is on your wireless network. See the documentation that
came with your router and your computer.
I Is your frame allowed to share content with your computer?
www.kodak.com/go/support
www.kodak.com/go/digitalframesupport
page 9.
and
page 5.
see page 7.
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