Troubleshooting And Support; Picture Frame Problems - Kodak EasyShare M820 Extended User Manual

5

Troubleshooting and support

For step-by-step product support, visit
select Interactive Troubleshooting & Repairs.

Picture frame problems

If...
Frame does not
turn on.
Nothing happens when
a memory card, camera,
or USB device is
connected.
Touch border doesn't
work.
Frame freezes up.
www.kodak.com/go/support
www.kodak.com/go/digitalframesupport
Try one or more of the following
I
Make sure the power cable that was included with your frame is
connected securely (see
I
Unplug the power cable from the frame. Wait 5 seconds, then
reconnect the cable. Press and hold the power button (for about 2
seconds), then release.
I
Insert a certified SD/MMC/MS/xD/CF/MD card with images into the
designated card slot, then push to seat it (see
card slot, make sure the card is seated flush with the top.
I
Make sure the USB cable that was included with your camera or USB
device is connected securely (see
I
Make sure the file format of your pictures and videos are supported.
(See page 33 ).
NOTE: A large picture file may take time to appear.
I
Use your finger to make your selections on the touch-sensitive
borders (see page 3
touch.
IMPORTANT: Do not slide on the right border (tap only).
I
Unplug the power cable from the frame. Wait 5 seconds, then
reconnect the cable. Press and hold the power button (for about 2
seconds), then release.
I
Unplug the power cable from the frame. Wait 5 seconds, then
reconnect the cable. Press and hold the power button (for about 2
seconds), then release.
page 2
).
page 5
). Lights on the border show you where to
page 5 ). In the top
).
and
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