WL500 OPERATING, INSTALLATION, AND SERVICE MANUAL Congratulations on your choice of the Waterlogic WL500 water treatment system. The WL500 is a fully programmable self-contained model that dispenses cold, hot, extra-hot, and premium sparkling water. Every WL500 includes: High Performance Multi-Stage Filtration Bio-Cote®...
3 seconds of inactivity to prevent accidental dispensing of hot water. Digital Display WL500 has an innovative user interface utilizing a LCD display for easy use and programming. Advanced Programming Customizable settings for optimizing each WL500 including; Cold Temp Set Point, Hot Temp Set Point, Static or Ranging Temperature Display, UV Timer, F/C Display, Multiple Languages, Filter Timer Setting, Filter Life Monitor, Sleep Mode, and Default Selection Mode.
Page 4
"Ranging" mode. See the programming section to adjust this setting. Allow a minimum of an hour for the WL500 to chill the cold circuit to the 41°F set point temperature before sampling the sparkling water. Once the water is chilled, the sparkling tank should be "Regenerated"...
Intertek Labs (ETL) Certified the WL500 to ANSI/UL 399 Standard for Drinking Water Coolers. BPA Free - Waterlogic tests for BPA and declares that all of its products are Bisphenol-A FREE and contain no harmful BPA plastics. Waterlogic is certified to ISO 9001 – Quality Management Systems (certified by Moody International).
INTRODUCTION Carefully read and follow all instructions to ensure proper and efficient operation of your WL500. Contact Waterlogic or an Authorized Waterlogic Dealer if you have any questions. Waterlogic and Authorized Waterlogic Dealers employ trained service personnel who are experienced in the installation, function and repair of Waterlogic equipment.
Dispenser Could Tip or Fall causing serious injury. Always install unit on a firm, flat, and WARNING! level surface and secure the WL500 to the base cabinet with the screw provided to lock the components together. Never place heavy items on top of unit and never climb, stand, or hang on unit or storage cabinet to prevent injury and damage.
772 Watts 6.47 Amps #WL500 is 18.5 in. tall and may not fit between countertops and cabinets - Check installation to ensure adequate clearance. ^400 12oz Cups of Premium Sparkling Water per pound of CO under normal conditions. +G F I recommended - See Installation Instructions.
OPERATING INSTRUCTIONS The above picture shows front LCD display and control panel for the Waterlogic WL500 . Button Operational Use Programming Mode Select Cold Water Scroll the Menu Down Select Sparkling Water Scroll the Menu Up Enter (select) an Option...
4 liters of water in the cold circuit to set point temperatures after all tanks have been properly filled. The WL500 has two cold tanks; a 2 liter UV Cold Tank and a 2 liter Sparkling Cold Tank which is separated by a baffle/divider plate that isolates a 1 liter Sparkling Water Chamber from a 1 liter Pre-Chill Chamber within.
Page 11
Main Dispense Button. This will open the hot input solenoid (Solenoid 1– not shown above) and allow hot water to dispense through the faucet. The WL500 can be programmed to default back to COLD or Sparkling after 3 seconds of inactivity as a safety feature to prevent accidental dispensing of hot water.
Page 12
(34 ounces) of sparkling water in approximately 1 minute, 20 seconds. Typically, users will only dispense up to ½ liter (17 ounces) of sparkling water at a time, and the WL500 takes about 40 seconds to regenerate sparkling water tank accordingly.
Defaults Display & Dispense Selection to Sparkling after 3 seconds. Resets the Filter Life to zero. Confirm by selecting Button 3 (Hot) to Save and Exit. This Reset resets the timer. WL500 Operating, Installation, and Service Manual Page 14 - Revision: 5-29-2015...
Page 15
7. Press Button No. 3 to select the “Cold Temp Set” option. 8. Press Button No. 1 repeatedly until “39F” is displayed. 9. Press Button No. 3 to select “39F.” 10. Press Button No. 4 to exit Programming mode. WL500 Operating, Installation, and Service Manual Page 15 - Revision: 5-29-2015...
CO pipe from the base cabinet to the WL500 machine. 2) Unpack the WL500 and set on top of base cabinet so that the side panels of the machine align with the side panels of the base cabinet.
• TDS Meter and Test Strips for measuring chlorine. - Optional • 1/8 NPT Female Thread to ¼” Compression Fitting (Used to connect hose to drain fittings) 1. Unpack the Waterlogic WL500 and check exterior for damage. WARNING! WL500 IS HEAVY.
Page 18
14. Connect 40-60 psi regulated, potable water supply to the water inlet bulkhead fitting located on the back of the unit. Turn on water supply and check for leaks. 15. Connect CO gas line to WL500 bulkhead inlet fitting. Regulate to 35-45 psi. Turn on CO GAS. Use/Handle in accordance with all safety standards. WARNING!
Page 19
Flushing the Sanitizer from the Machine 19. Place a pitcher, catch basin, or other container under the faucet of the WL500. 20. Flush the Cold Tank. Run several gallons of water through the faucet by dispensing cold water to dilute and remove the sanitizer from the cold circuit.
Page 20
VERY HOT WATER CAN BURN OR SCALD. Hot water should be dispensed carefully into insulated container to avoid injury. Drain the WL500 for Transport 31. Drain the WL500 for transportation per the Draining Instructions in this manual. WARNING! STORE UNIT EMPTY.
There are 3 tanks and a booster pump circuit that must be drained in the WL500. The cold still water circuit of the WL500 consists of a 2 liter cold tank, a 1 liter pre-chill chamber and a booster pump circuit that is sealed and must be vented to drain.
Page 22
14. A total of 3 liters of cold still water will drain from the unit. Drain the Sparkling Water Chamber 15. Dispense all sparkling water out of the sparkling chamber through the faucet of the WL500 into the drip tray (holds 1.5 liters) or other container until only CO gas is dispensed.
Page 23
33. Ensure the front display PCB ribbon connectors are securely attached and completely seated to avoid problems. 34. Close front hatch panel and tighten the locking screw to secure. WL500 Operating, Installation, and Service Manual Page 23 - Revision: 5-29-2015...
(potential bacterial growth). Sanitize before use to eliminate any potential microbiological contaminates WL500 can be combined with RO Filtration Systems. RO will require a drain connection. Refer to all applicable plumbing codes and standards in your area for these requirements (air gap connections and back flow prevention may be necessary).
Page 25
NOTE: Switches have internal LED that illuminates when placed in I=ON position. 2. Connect the power cord to the back of the Waterlogic WL500 and to a 120 Volt supply. 3. Turn the Red Power Switch to I=ON position. CAUTION! NEVER TURN ON HEATER BEFORE FILLING HOT TANK.
Page 26
Flow Counter and the Filter Life will be displayed in Days rather than Gallons. CAUTION! NEVER ENABLE THE FLOW COUNTER. A” NO WATER SUPPLY” Fault will occur if the Flow Counter is Enabled. WL500 Operating, Installation, and Service Manual Page 26 - Revision: 5-29-2015...
6. Reset Filter Life Timer if enabled. See programming instructions for details. 7. WL500 sparkling tank has a level sensor probe that needs to be maintained and descaled at every filter change.
Page 28
12. Remove and clean the Faucet. Replace as needed. SANITIZER MAY CONTAIN HAZARDOUS CHEMICALS. Use of proper personal WARNING! protective equipment such as rubber gloves and eye protection is required. WL500 Operating, Installation, and Service Manual Page 28 - Revision: 5-29-2015...
Hot Tank Assembly Part Number is HT-3021 (WLUSA # 10-7082) Sparkling Chamber Level Sensor Probe Assembly CT-2023 WL500 Sparkling chamber has a level sensor probe that needs to be maintained and descaled at every filter change. Replace if needed. Level Sensor Probe Part Number is CT-2023-A (WLUSA# 10-7250) NOTE: At the end of this product’s life, ensure that it is disposed of...
The hot tank is made from stainless steel. Ensure descaling solution is compatible with stainless and always flush the unit completely. Dispose in an environmentally safe manner. See Hot Tank Descaling Video and training procedure located on the Partner Area of the Waterlogic Website for more detailed instructions.
Page 31
6. Allow descaling solution to remain in the Hot Tank for 15 minutes (length of time may vary depending on water conditions). 7. Place a pitcher, catch basin or other container under the faucet of the WL500. 8. Flush the Hot Tank until water runs clear.
WL500 MAIN PARTS DRAWING WL500 Operating, Installation, and Service Manual Page 33 - Revision: 5-29-2015...
Page 34
WL500 MAIN PARTS LIST Part No. Description WLUSA Part No. PL-1152 Drip Tray Grill – BioCote® 12-8150 PL-1127A Drip Tray Body Only – BioCote® Waterlogic Logo 10-7074 PL-1093 Front Panel for Drip Tray Insert Silver 10-7071 ST-8097 Filter Housing Fixing Bracket PU-4022...
Page 35
UL Approved Power Cord – 6 ft. - 3 Prong Grounded 10-3007 AK-0003- Regulator Assembly – Preset to 35-45psi (3 Bar) AK-0003-L00 AK-0005 WL500 Base Cabinet Assembly 10-7000 AK-0007 WL500 Base Cabinet Cup Holder Assembly 10-7001 WL500 Operating, Installation, and Service Manual Page 35 - Revision: 5-29-2015...
WL500 ELECTRICAL DIAGRAM DANGER! HIGH VOLTAGE ELECTRICAL HAZARD. PCB (Printed Circuit Board) contains High Voltage. Only trained and qualified technicians should attempt live testing. WL500 Operating, Installation, and Service Manual Page 39 - Revision: 5-29-2015...
Ensure Filter Timer is enabled and Filter Life indicates DAYS Resets the Filter Life to zero. Confirm by selecting Button 3 (Hot) to Save and Exit. This resets the Reset timer. WL500 Operating, Installation, and Service Manual Page 40 - Revision: 5-29-2015...
Page 41
FAULT CODES Display indicates “Drip Tray Full” - Continuous Alarm will Sound Action Empty and clean the drip tray. Make sure the metal clips on the tray are clean. WL500 Operating, Installation, and Service Manual Page 41 - Revision: 5-29-2015...
Page 42
FAULT CODES Display indicates “Hot Fault” Action Indicates a hot tank sensor fault. Check to make sure the sensor is plugged in to the main PCB properly. WL500 Operating, Installation, and Service Manual Page 42 - Revision: 5-29-2015...
Page 43
Wait for cold tank to chill water to temperature prior to dispensing more cold water. Cold tank capacity is 4 liters for Tower and 2 liters for Counter A greater capacity of Waterlogic Water Systems is available. Top. Check continuity of thermostat with multimeter. Replace Cold Water Thermostat thermostat as required.
Page 44
Pressure Relief Valve before removing the pump will shut down after 10 minutes to probe. prevent damage. Filter Counter is enabled and there is no Disable the Filter Timer. signal. WL500 Operating, Installation, and Service Manual Page 44 - Revision: 5-29-2015...
Page 45
FAULT CODES Display indicates “UV Fault” – Audible Alarm will sound for 15 Seconds Possible Reason Solution UV Lamp has Failed Replace lamp. Check UV Sensor Indicator function. WL500 Operating, Installation, and Service Manual Page 45 - Revision: 5-29-2015...
Page 46
Verify ribbon connectors are properly engaged and fully Ribbon Connectors are not seated in front PCB (Printed Circuit Board) to avoid fully engaged intermittent / connectivity issues anytime the front hatch panel is accessed. WL500 Operating, Installation, and Service Manual Page 46 - Revision: 5-29-2015...
Page 47
Waterlogic Sparkling Water is very similar to Perrier and Pellegrino Sparkling Water. Temperature of the water in the WL500 has the largest impact on the taste and carbonation levels and the cold tank must below 46F (prefer 41F) before injecting water into the sparkling chamber (carbonator) to produce proper results.
Page 48
Always allow the WL500 to chill the cold water to set point temperature (allow up to 45 minutes to chill all 4 liters of water in the unit) before sampling the sparkling water. You or your customer must "Regenerate" the sparkling tank by completely dispensing the initial batch of 0.8 liters of product from the sparkling chamber once the unit has chilled to set point of 41F.
DISPENSER COULD TIP OR FALL. Install unit on a firm, flat, and level surface and secure the WL500 to the base cabinet with the screw provided to lock the components together. Never place heavy items on top of unit and never climb, stand, or hang on unit or storage cabinet to prevent injury and damage.
Page 50
#ST-8016 = adjustable foot). Step 5 – Front Blank Panel Installation: Skip this step if you intend to install optional cup holder. Install and fasten the blanking panel using 4 screws provided. WL500 Operating, Installation, and Service Manual Page 50 - Revision: 5-29-2015...
Page 51
Waterlogic Cup Dispenser (AK-007) Accept cups from 4 oz. to 14 oz. Cup Opening Minimum Diameter is 2-1/2 in. or 64 mm Cup Opening Maximum Diameter is 3-1/4 in. or 84 mm WL500 Operating, Installation, and Service Manual Page 51 - Revision: 5-29-2015...
Page 52
Run On exists because the tanks pressurize as water is being dispensed. Every Waterlogic tank has an outlet restrictor to ensure the tanks remain full of water and water is controlled as it is released to the faucet.
Waterlogic will approve of return in writing and will issue a Return Authorization which you must obtain prior to shipping the product. You are responsible for the cost of freight in to Waterlogic. Waterlogic and its affiliated companies hereby limit the duration of any and all implied warranties to a maximum period of three (3) years from the date of purchase including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.
Need help?
Do you have a question about the WL500 and is the answer not in the manual?
Questions and answers