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HP ProLiant DL585 User Manual

Generation 6
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HP ProLiant DL585 Generation 6 Server

User Guide

Part Number 576361-001
June 2009 (First Edition)


Table of Contents

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  • Page 1: User Guide

    HP ProLiant DL585 Generation 6 Server User Guide Part Number 576361-001 June 2009 (First Edition)
  • Page 2 © Copyright 2009 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
  • Page 3: Table Of Contents

    Contents Component identification ....................... 6 Front panel components ..........................6 Front panel LEDs and buttons ........................7 Processor memory module components ......................8 DIMM slot identification ..........................9 SAS and SATA hard drive LEDs........................9 SAS and SATA hard drive LED combinations ....................10 Rear panel components..........................
  • Page 4 SmartStart software........................55 SmartStart Scripting Toolkit ......................55 HP ROM-Based Setup Utility......................56 HP ProLiant Essentials Rapid Deployment Pack .................... 57 Option ROM Configuration for Arrays ....................... 58 Array Configuration Utility........................58 Re-entering the server serial number and product ID..................58 Management tools...........................
  • Page 5 Grounding methods to prevent electrostatic discharge .................. 87 Specifications ..........................88 Environmental specifications ........................88 Server specifications ..........................88 Technical support........................90 Before you contact HP..........................90 HP contact information ..........................90 Customer Self Repair ..........................90 Acronyms and abbreviations......................98 Index............................102...
  • Page 6: Component Identification

    Component identification Front panel components Item Description Hard drive bay 1 Hard drive bay 2 Hard drive bay 3 Hard drive bay 4 Hard drive bay 5 Hard drive bay 6 Hard drive bay 7 Hard drive bay 8 Video connector USB connectors (two) Media drive blank or optional media drive DVD drive...
  • Page 7: Front Panel Leds And Buttons

    Front panel LEDs and buttons Item Description Status UID switch and LED Blue = Activated Flashing blue = Server managed remotely Off = Deactivated Internal system health LED Green = Normal (system on) Flashing amber = System health degraded Flashing red = System health critical Off = Normal (system off) External system health LED Green = Normal (system on)
  • Page 8: Processor Memory Module Components

    Processor memory module components Item Description Processor socket 1 (boot processor) PPM socket 1 Processor socket 3 PPM socket 3 Processor socket 4 PPM socket 4 Processor socket 2 PPM socket 2 See "Processor options (on page 32)" for population guidelines. Component identification 8...
  • Page 9: Dimm Slot Identification

    DIMM slot identification Each memory node consists of eight DIMM slots in four banks. See "Memory options (on page 40)" for DIMM population guidelines. SAS and SATA hard drive LEDs Item Description Status Fault/UID LED Amber = Drive failure Flashing amber = Fault-process activity Blue = Unit identification is active Off = No fault-process activity Component identification 9...
  • Page 10: Sas And Sata Hard Drive Led Combinations

    Item Description Status Online/activity LED Green = Drive activity Flashing green = High activity on the drive or drive is being configured as part of an array Off = No drive activity SAS and SATA hard drive LED combinations Online/activity Fault/UID LED Interpretation LED (green)
  • Page 11: Rear Panel Components

    Rear panel components Item Description Redundant hot-plug power supply (optional) PCI Express and PCI-X non-hot-plug expansion slots Hot-plug power supply (primary) T-15 Torx screwdriver NIC connector 1 NIC connector 2 iLO 2 connector Serial connector USB connectors (two) Keyboard connector Mouse connector Video connector Rear UID button and LED...
  • Page 12: Rear Panel Leds And Buttons

    Rear panel LEDs and buttons Item Description LED color Status UID LED Blue On = Activated Flashing = Server remotely managed Off = Deactivated Activity LED Green On or flashing = Network activity Off = No network activity Link LED Green On = Linked to network Off = Not linked to network...
  • Page 13: Internal Components

    Fail LED 1 Power LED 2 Description (amber) (green) No AC power to any power supply Flashing Power supply failure (over current) No AC power to this power supply Flashing • AC power present • Standby mode Normal Internal components Item Description PCI-X non-hot-plug expansion slot 1, 64-bit/100-MHz...
  • Page 14: System Maintenance Switch (Sw3)

    Item Description Fan 5 connector Media board Fan 1 connector Fan 2 connector BBWC battery pack Fan 3 connector Fan 4 connector Power supply backplane System maintenance switch (SW3) The system maintenance switch (SW3) is an eight-position switch that is used for system configuration. The default position for all eight positions is Off (closed).
  • Page 15: Media Board Components

    Clearing CMOS and/or NVRAM deletes configuration information. Be sure to properly configure the server or data loss could occur. See the HP ProLiant DL585 Generation 6 Server Maintenance and Service Guide on the Documentation CD for more information. Media board components...
  • Page 16: Boot Device Selector Switch (Sw1)

    The diskette drive in bottom bay is bootable. Systems Insight Display LEDs The front panel health LEDs indicate only the current hardware status. In some situations, HP SIM might report server status differently than the health LEDs because the software tracks more system attributes. The System Insight Display LEDs identify components experiencing an error, event, or failure.
  • Page 17 CPU BD (Interlock Error) System board PPM X Processor power module 1A–32D DIMM slot PROC X Processor FAN X See the HP ProLiant DL585 Generation 6 Server Maintenance and Service Guide on the Documentation CD for more information. Component identification 17...
  • Page 18: Battery Pack Leds

    A fully- charged battery can normally preserve data for at least two days. The battery lifetime also depends on the cache module size. For further information, refer to the controller QuickSpecs on the HP website ( —...
  • Page 19: Fan Locations

    LED3 pattern LED4 pattern Interpretation — One blink per The battery pack is below the minimum charge level and is being second charged. Features that require a battery (such as write cache, capacity expansion, stripe size migration, and RAID migration) are temporarily unavailable until charging is complete.
  • Page 20: Hot-Plug Fan Leds

    Item Description Fan 6 See "Hot-plug fans (on page 30)" for replacement procedures and operation guidelines. Hot-plug fan LEDs Status Green = Operating normally Amber = Failed Off = No power Component identification 20...
  • Page 21: Setup

    ( Rack planning resources The rack resource kit ships with all HP branded or Compaq branded 9000, 10000, and H9 series racks. For more information on the content of each resource, refer to the rack resource kit documentation. If you intend to deploy and configure multiple servers in a single rack, refer to the white paper on high- density deployment at the HP website (
  • Page 22: Optimum Environment

    HP servers draw in cool air through the front door and expel warm air through the rear door. Therefore, the front and rear rack doors must be adequately ventilated to allow ambient room air to enter the cabinet, and the rear door must be adequately ventilated to allow the warm air to escape from the cabinet.
  • Page 23: Power Requirements

    The maximum recommended ambient operating temperature (TMRA) for most server products is 35°C (95°F). The temperature in the room where the rack is located must not exceed 35°C (95°F). CAUTION: To reduce the risk of damage to the equipment when installing third-party options: •...
  • Page 24: Electrical Grounding Requirements

    WARNING: To reduce the risk of personal injury or equipment damage when unloading a rack: • At least two people are needed to safely unload the rack from the pallet. An empty 42U rack can weigh as much as 115 kg (253 lb), can stand more than 2.1 m (7 ft) tall, and may become unstable when being moved on its casters.
  • Page 25: Identifying Rack Server Shipping Carton Contents

    Because of the high ground-leakage currents associated with multiple servers connected to the same power source, HP recommends the use of a PDU that is either permanently wired to the building’s branch circuit or includes a nondetachable cord that is wired to an industrial-style plug. NEMA locking-style plugs or those complying with IEC 60309 are considered suitable for this purpose.
  • Page 26: Installing The Operating System

    RBSU. By default, RBSU runs in the English language. NOTE: If an HP array controller has been added or is embedded in the system, the array controller will default to a RAID configuration based on the size and number of hard drives installed.
  • Page 27: Operations

    Operations Power up the server To power up the server, press the Power On/Standby button. Power down the server WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server. The front panel Power On/Standby button does not completely shut off system power.
  • Page 28: Removing The Access Panel

    NOTE: The release latches will lock into place when the rails are fully extended. WARNING: To reduce the risk of personal injury or equipment damage, be sure that the rack is adequately stabilized before extending a component from the rack. WARNING: To reduce the risk of personal injury, be careful when pressing the server rail- release latches and sliding the server into the rack.
  • Page 29: Accessing The Systems Insight Display

    CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage. IMPORTANT: When removing the access panel to view the Systems Insight Display LEDs (on page 16), leave the server powered on.
  • Page 30: Hot-Plug Fans

    Hot-plug fans The server supports redundant hot-plug fans ("Fan locations" on page 19) in a 5+1 configuration to provide proper airflow to the server. WARNING: To prevent personal injury from hazardous energy: Remove watches, rings, or other metal objects. • •...
  • Page 31: Removing The System Battery

    Remove the battery. To replace the component, reverse the removal procedure. Run the RBSU to configure the server after replacing the battery. See the HP ROM-Based Setup Utility User Guide on the Documentation CD for more detailed information. Operations 31...
  • Page 32: Hardware Options Installation

    Hardware options installation Introduction If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
  • Page 33 Lower the handle, and pull the processor memory module out of the server until the release latches catch. WARNING: Use caution when installing the processor memory module or removing the processor memory module; when fully populated, it can weigh up to 13.6 kg (30 lb). Firmly holding the processor memory module, press the release buttons and pull the module out of the server.
  • Page 34: Installing A Processor

    To install a processor: Locate and download the latest ROM version from the HP website ( Follow the instructions on the website to update the system ROM. Power down the server (on page 27).
  • Page 35 Open the heatsink retaining bracket. CAUTION: The pins on the processor socket are very fragile. Any damage to them may require replacing the system board. Remove the processor socket protective cover. Retain the cover for future use. CAUTION: Failure to completely open the processor locking lever prevents the processor from seating during installation, leading to hardware damage.
  • Page 36 Rotate the latch and open the retaining bracket. IMPORTANT: Be sure the processor remains inside the processor installation tool. If the processor has separated from the installation tool, carefully re-insert the processor in the tool. Align the processor installation tool with the socket and install the processor. The processor is designed to fit one way into the socket.
  • Page 37 Press down firmly until the processor installation tool clicks and separates from the processor, and then remove the processor installation tool. Hardware options installation 37...
  • Page 38 Close the processor retaining bracket and the processor retaining latch. Remove the heatsink cover. CAUTION: After the cover is removed, do not touch the thermal interface media. Install the heatsink. Hardware options installation 38...
  • Page 39 Close the heatsink retaining bracket. Install the PPM. IMPORTANT: Always install a PPM when you install a processor. The system fails to boot if the corresponding PPM is missing. NOTE: The PPM is keyed and the key must be aligned when installed. NOTE: The appearance of compatible PPMs may vary.
  • Page 40: Memory Options

    Close the processor memory module cover. Install the fans. Install the processor memory module into the server. Power up the server (on page 27). Memory options The server contains 32 DIMM slots. You can expand server memory by installing supported PC2-5300 667-MHz Registered DDR2 DIMMs.
  • Page 41: Hard Drive Guidelines

    • DIMMs must be installed in decreasing capacity with the largest DIMMs installed in the banks furthest from each processor. NOTE: If all four banks on a memory node ("DIMM slot identification" on page 9) are populated, the maximum memory clock speed is 533 MHz. If two or fewer banks on a memory node are populated, the maximum memory clock speed is 667 MHz.
  • Page 42: Installing A Hot-Plug Hard Drive

    When adding hard drives to the server, observe the following general guidelines: • The system automatically sets all device numbers. • If only one hard drive is used, install it in the bay with the lowest device number. • Hard drives must be SFF types. •...
  • Page 43: Installing Dvd, Cd-Rom, Or Diskette Drives

    Close the ejector lever. Determine the status of the hard drive from the hot-plug SAS hard drive LED combinations ("SAS and SATA hard drive LED combinations" on page 10). Installing DVD, CD-ROM, or diskette drives The server is shipped with one DVD drive. You can install an optional DVD drive, CD-ROM drive, or a 3.5-inch diskette drive.
  • Page 44: Hot-Plug Power Supplies

    Install the media drive into the server. CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. IMPORTANT: By default, the DVD drive is installed in the lower drive bay. To boot from a DVD or CD-RW drive in the upper drive bay or to boot from a diskette drive in the lower bay, change the boot device selector switch to FLP BOT ("Boot device selector switch...
  • Page 45 CAUTION: If only one power supply is installed, do not remove the power supply unless the server has been powered down. Removing the only operational power supply will cause an immediate power loss. NOTE: If you remove or replace the primary hot-plug power supply, use the T-15 Torx screwdriver provided with the server to remove the shipping screw.
  • Page 46: Expansion Boards

    IMPORTANT: For maximum server availability, be sure that the two power supplies are powered by separate AC power sources. NOTE: If the server will be shipped to another location after configuration, install a shipping screw into each power supply. Expansion boards Slot Description PCI-X non-hot-plug expansion slot, 64-bit/100-MHz (half-...
  • Page 47 Power down the server (on page 27). Extend the server from the rack ("Extending the server from the rack" on page 27). Remove the access panel ("Removing the access panel" on page 28). Open the latch, and remove the expansion slot cover. To replace the component, reverse the removal procedure.
  • Page 48: Battery-Backed Write Cache

    Battery-backed write cache The HP BBWC protects against hard boot, power, controller, and system board failures. The server supports the following battery-backed options: • 256-MB BBWC option • 512-MB BBWC option The BBWC consists of two parts: a battery pack and a storage cache module.
  • Page 49 If the LED is not lit, disconnect the battery cable from the cache. Remove the controller. Hardware options installation 49...
  • Page 50 Remove the cache module from the controller. Install the new cache on the controller. Press firmly above each connector to ensure good electrical contact. IMPORTANT: If the cache is not properly connected, the controller will not boot. Replace the controller in the server. The controller is installed in expansion slot 8. Install the battery, if applicable.
  • Page 51 Install the battery pack into the server. Route the cable, and connect it to the cache module. NOTE: After installing a battery pack, you might see a POST message during reboot indicating that the array accelerator (cache) is temporarily disabled. This is normal, because the new battery pack is likely to have a low charge.
  • Page 52: Cabling

    Cabling Cabling overview This section provides guidelines that help you make informed decisions about cabling the server and hardware options to optimize performance. BBWC cabling Cabling 52...
  • Page 53: Front Panel Cable Components

    Front panel cable components Item Description Video connector cable assembly USB connector cable assembly Power button cable assembly SAS and SATA hard drive cabling CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped.
  • Page 54: Graphics Card Power Cabling

    Graphics card power cabling Cabling 54...
  • Page 55: Software And Configuration Utilities

    62), and Erase Utility SmartStart is included in the HP ProLiant Essentials Foundation Pack. For more information about SmartStart software, refer to the HP ProLiant Essentials Foundation Pack or the HP website ( SmartStart Scripting Toolkit The SmartStart Scripting Toolkit is a server deployment product that delivers an unattended automated installation for high-volume server deployments.
  • Page 56: Hp Rom-Based Setup Utility

    • Configuring memory options • Language selection For more information on RBSU, see the HP ROM-Based Setup Utility User Guid e on the Documentation CD or the HP website ( Using RBSU To u e RBSU, use the following keys: •...
  • Page 57: Hp Proliant Essentials Rapid Deployment Pack

    It enables you to perform imaging or scripting functions and maintain software images. For more information about the RDP, refer to the HP ProLiant Essentials Rapid Deployment Pack CD or refer to the HP website (
  • Page 58: Option Rom Configuration For Arrays

    If you do not use the utility, ORCA will default to the standard configuration. For more information regarding array controller configuration, refer to the controller user guide. For more information regarding the default configurations that ORCA uses, refer to the HP ROM-Based Setup Utility User Guide on the Documentation CD.
  • Page 59: Management Tools

    ASR increases server availability by restarting the server within a specified time after a system hang or shutdown. At the same time, the HP SIM console notifies you by sending a message to a designated pager number that ASR has restarted the system. You can disable ASR from the HP SIM console or through RBSU.
  • Page 60: Management Agents

    You must install and use HP SIM to benefit from the Pre-Failure Warranty for processors, SAS and SATA hard drives, and memory modules. For additional information, refer to the Management CD in the HP ProLiant Essentials Foundation Pack or the HP SIM website (
  • Page 61: Rompaq Utility

    HP provides both standard USB 2.0 support and legacy USB 2.0 support. Standard support is provided by the OS through the appropriate USB device drivers. Before the OS loads, HP provides support for USB devices through legacy USB support, which is enabled by default in the system ROM.
  • Page 62: Diagnostic Tools

    Management CD in the HP ProLiant Essentials Foundation Pack. Array Diagnostic Utility The HP Array Diagnostics Utility is a web-based application that creates a report of all HP storage controllers and disk drives. This report provides vital information to assist in identifying faults or conditions that may require attention.
  • Page 63: Remote Support And Analysis Tools

    HP servers, storage, network and SAN environments, plus selected Dell and IBM Windows servers that have a support obligation with HP. It also enables HP to deliver higher levels of proactive support in line with HP Mission Critical Services support agreements.
  • Page 64: Proliant Support Packs

    Refer to the operating system support matrix ( Change control and proactive notification HP offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of upcoming hardware and software changes on HP commercial products. For more information, refer to the HP website (
  • Page 65: Troubleshooting

    Troubleshooting Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, error message interpretation, issue resolution, and software maintenance on ProLiant servers and server blades. This guide includes problem- specific flowcharts to help you navigate complex troubleshooting processes.
  • Page 66: Warnings And Cautions

    Warnings and cautions WARNING: Only authorized technicians trained by HP should attempt to repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module-level repair. Because of the complexity of the individual boards and subassemblies, no one should attempt to make repairs at the component level or to make modifications to any printed wiring board.
  • Page 67: Symptom Information

    WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: The leveling feet are extended to the floor. • • The full weight of the rack rests on the leveling feet. The stabilizing feet are attached to the rack if it is a single-rack installation. •...
  • Page 68: Prepare The Server For Diagnosis

    To verify the server configuration, connect to the System Management homepage and select Version Control Agent. The VCA gives you a list of names and versions of all installed HP drivers, Management Agents, and utilities, and whether they are up-to-date.
  • Page 69: Service Notifications

    Troubleshoot a Problem link on the product page. Trou bleshooting flowcharts To effectively troubleshoot a problem, HP recommends that you start with the first flowchart in this section, "Start diagnosis flowchart (on page 69)," and follow the appropriate diagnostic path. If the o ther flowcharts do not provide a troubl eshooting solution, follow the diagnostic steps in "General diagnosis...
  • Page 70: General Diagnosis Flowchart

    Item Refer to "Symptom information (on page 67)" "Loose connections (on page 68)" "Service notifications (on page 69)" The most recent version of a particular server or option firmware is available on the HP Support website ( Troubleshooting 70...
  • Page 71 Item Refer to "General memory problems are occurring" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website ( Server maintenance and service guide, located on the Documentation CD or the HP website ( •...
  • Page 72: Server Power-On Problems Flowchart

    Server power-on problems flowchart Symptoms: • The server does not power on. • The system power LED ("Systems Insight Display LEDs" on page 16) is off or amber. Troubleshooting 72...
  • Page 73 • aulty internal c omponent Refer to "Component identification" "HP Insight Diagnostics (on page 62)" or in the HP ProLiant Servers Troubleshooting Guide located on the D ocumentation CD or on the HP website ( "Loose connections (on page 68)"...
  • Page 74 Troubleshooting 74...
  • Page 75: Post Problems Flowchart

    "Symptom information (on page 67)" Server maintenance and service guide, located on the Documentation CD or the HP website ( "Port 85 and iLO messages" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website ( "General memory problems are occurring"...
  • Page 76: Os Boot Problems Flowchart

    OS boot problems flowchart Symptoms: • Server does not boot a previously installed operating system • Server does not boot SmartStart Possible causes: • Corrupted operating system • Hard drive subsystem problem • Incorrect boot order setting in RBSU Troubleshooting 76...
  • Page 77 Guide located on the Documentation CD or on the HP website ( • Controller documentation "HP Insight Diagnostics (on page 62)" or in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website ( •...
  • Page 78: Server Fault Indications Flowchart

    Server fault indications flowchart Symptoms: • Server boots, but a fault event is reported by Insight Management Agents (on page 60) • Server boots, but the internal health LED, external health LED, or component health LED is red or amber Troubleshooting 78...
  • Page 79 Syste m overtemperature condition Item Refer to "M anagement agents (on page 60)" or in the HP ProLiant Servers ubleshooting Guide located on the Documentation C D or on the HP website ( • "Integrated Management Log (on page 62)" or in the HP ProLia...
  • Page 80: Post Error Messages And Beep Codes

    POST error messages and beep codes For a complete listing of error messages, refer to the "POST error messages" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website ( WARNING: To avoid potential problems, ALWAYS read the warnings and cautionary information in the server documentation before removing, replacing, reseating, or modifying system components.
  • Page 81: Regulatory Compliance Notices

    Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification, this product has been assigned a unique regulatory model number. The regulatory model number can be found on the product nameplate label, along with all required approval markings and information. When requesting compliance information for this product, always refer to this regulatory model number.
  • Page 82: Declaration Of Conformity For Products Marked With The Fcc Logo, United States Only

    • Hewlett-Packard Company P. O. Box 692000, Mail Stop 530113 Houston, Texas 77269-2000 • 1-800-HP-INVEN T (1-800-474-6836). (For continuous quality improvement, calls may be recorded or monitored.) For questions regarding this FCC dec laration, contact us by mail or telephone: •...
  • Page 83: Canadian Notice (Avis Canadien)

    Canadian notice (Avis Canadien) Class A equipment This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. Class B equipment This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
  • Page 84: Japanese Notice

    This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment.
  • Page 85: Laser Compliance

    To forward them to recycling or proper disposal, use the public collection system or return them to HP, an authorized HP Partner, or their agents. For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider.
  • Page 86: Taiwan Battery Recycling Notice

    Taiwan battery recycling notice The Taiwan EPA requires dry battery manufacturing or importing firms in accordance with Article 15 of the Waste Disposal Act to indicate the recovery marks on the batteries used in sales, giveaway or promotion. Contact a qualified Taiwanese recycler for proper battery disposal. Power cord statement for Japan Regulatory compliance notices 86...
  • Page 87: Electrostatic Discharge

    Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.
  • Page 88: Specifications

    Specifications Environmental specifications Specification Value Temperature range* Operating 10°C to 35°C (50°F to 95°F) Shipping -40°C to 70°C (-40°F to 158°F) Maximum wet bulb temperature 28°C (82.4°F) Relative humidity (noncondensing)** Operating 10% to 90% Non-operating 5% to 95% * All temperature ratings shown are for sea level. An altitude derating of 1°C per 300 m (1.8°F per 1,000 ft) to 3048 m (10,000 ft) is applicable.
  • Page 89 Specification Value BTUs per hour @100 VAC–3960 BTU @200 VAC–5450 BTU Power supply output Power supply output 910 W (low line) 1300 W (high line) Specifications 89...
  • Page 90: Technical Support

    If during the diagnosis period HP (or HP service providers or service partners) identifies that the repair can be accomplished by the use of a part, HP will ship that part directly to you for replacement. There are two categories of CSR parts: •...
  • Page 91 HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days.
  • Page 92 La mancata restituzione del componente può comportare la fatturazione del ricambio da parte di HP. Nel caso di riparazione da parte del cliente, HP sostiene tutte le spese di spedizione e resa e sceglie il corriere/vettore da utilizzare.
  • Page 93 Si precisa asistencia técnica, puede llamar al Centro de asistencia técnica de HP y recibirá ayuda telefónica por parte de un técnico. Con el envío de materiales para la sustitución de componentes CSR, HP especificará si los componentes defectuosos deberán devolverse a HP.
  • Page 94 HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio. Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedor de serv icios local.
  • Page 95 HP para que um técnico o ajude por telefone. A HP especifica nos materiais fornecidos co peça CSR de reposição se a peça com defeito deve ser devolvida à HP. Nos casos em que isso for necessário, é preciso enviar a peça com defeito à HP dentro do período determinado, normalmente cinco (5) dias úteis.
  • Page 96 Technical support 96...
  • Page 97 Technical support 97...
  • Page 98: Acronyms And Abbreviations

    Acronyms and abbreviations ABEND abnormal end Array Configuration Utility Array Diagnostics Utility Automatic Server Recovery BBWC battery-backed write cache BIOS Basic Input/Output System CMOS complementary metal-oxide semiconductor Canadian Standards Association Customer Self Repair DIMM dual inline memory module disk operating system electrostatic discharge Acronyms and abbreviations 98...
  • Page 99 International Electrotechnical Commission iLO 2 Integrated Lights-Out 2 Integrated Management Log ISEE Instant Support Enterprise Edition keyboard, video, and mouse NEMA National Electrical Manufacturers Association NFPA National Fire Protection Association network interface controller NiMH nickel metal hydride NVRAM non-volatile memory ORCA Option ROM Configuration for Arrays operating system...
  • Page 100 POST Power-On Self Test processor power module ProLiant Support Pack RAID redundant array of inexpensive (or independent) disks RBSU ROM-Based Setup Utility Rapid Deployment Pack RILOE II Remote Insight Lights-Out Edition II read-only memory serial attached SCSI SCSI small computer system interface small form-factor Systems Insight Manager SNMP...
  • Page 101 unit identification uninterruptible power system universal serial bus Version Control Agent Acronyms and abbreviations 101...
  • Page 102: Index

    USB 6, 11, 15, 53 BIOS (Basic Input/Output System) 57, 61, 70 connector, video 6, 11, 15, 53 BIOS Serial Console 57 contacting HP 90 BIOS upgrade 61 creating a disk image 57 boot device selector switch 16, 43...
  • Page 103: Hard Drive Bay

    HP ProLiant Essentials Foundation Pack 26, 60 HP ProLiant Essentials Rapid Deployment Pack 57 electrical grounding requirements 24 HP StorageWorks Library and Tape Tools (L&TT) 59 electrostatic discharge 32, 87 HP Systems Insight Manager, overview 60 environmental requirements 22, 88...
  • Page 104 LED, iLO NIC 12 LED, internal health 7, 16 PCI expansion slot definitions 13, 46 LED, power button 7 phone numbers 90 LEDs, battery pack 18 port 85 code, viewing 16 LEDs, front panel 7 POST error messages 80 LEDs, hard drive 9, 10, 42 POST problems flowchart 75 LEDs, NIC 7, 12 power button cable connector 15...
  • Page 105 redundant ROM 60 specifications, server 88 redundant system fan 19, 20, 30 start diagnosis flowchart 69 registering the server 26 static electricity 87 regulatory compliance identification numbers 81 status lights, battery pack 18 regulatory compliance notices 81, 83, 86 StorageWorks Library and Tape Tools (L&TT) 59 remote support and analysis tools 63 support 63, 90 required information 90...
  • Page 106 video connector cabling 53 Index 106...