VeriFone Vx520 XEFB410 Quick Reference Manual

Vx520
XEFB410 – Retail
Sale - Swipe
Select SOFTPAY-FDMS (if option appears)
Swipe Customer's Card
Key Amount of transaction
Select Payment type (if option appears)
Press Enter
Select Yes to confirm amount
No to exit & restart
Terminal will connect to host
If approved – Merchant receipt will print
Select Yes to print customer receipt copy
No to skip customer copy
Sale - Keyed
Select SOFTPAY-FDMS (if option appears)
Select SALE
Key Amount of Sale
Press Enter
Select Yes to confirm amount
No to exit & restart
Key Card #
Press Enter
Key Expiration date (MMYY format)
Press Enter
Terminal may prompt
 Card Present
 Phone Order

CVV2 Indicator
 V-Code
 Order Number
 Address
 Zip Code

Invoice Number
Terminal will connect to host
If approved – Merchant receipt will print
Select Yes to print customer receipt copy
No to skip customer copy
Refund – use for transaction already settled
Select SOFTPAY-FDMS (if option appears)
Select REFUND
Key Amount of Refund
Select Yes to confirm amount
No to exit & restart
Swipe or Key customer's card
If keying – press Enter after keying
If keying – key Exp date then Enter
Terminal will NOT connect to host
Merchant receipt will print
Select Yes to print customer receipt copy
No to skip customer copy
Void Last – use to cancel transaction in Open batch
Select SOFTPAY-FDMS (if option appears)
Select VOID
Select Yes to void last transaction
Verify item
Select Yes to void
Terminal will NOT connect to host
Merchant receipt will print
Select Yes to print customer receipt copy
No to skip customer copy
Void– use to cancel transaction in Open batch
Select SOFTPAY-FDMS (if option appears)
Select VOID
Select No
Select Inv# to search by invoice/item #
Acct# to search by last 4 of card
Key Invoice or last 4 of CC#
Press Enter
Verify item
Select Yes to void
Terminal will NOT connect to host
Merchant receipt will print
Select Yes to print customer receipt copy
No to skip customer copy
Settlement / Close Batch
Select SOFTPAY-FDMS (if option appears)
Select (More key - purple key on far left)
↓
Select SETTLEMENT
Terminal will print to report
...
Terminal will connect to host
...
Terminal will print confirmation slip