Troubleshooting - Breville the Oracle BES980 Instruction Booklet

tRoUBLESHootING

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tRoUBLESHootING
PRoBLEM PoSSIBLE CAUSE
Motor starts but no ground • No coffee beans in bean
hopper.
coffee coming from
grind outlet
• Grinder/bean hopper
is blocked.
• Coffee bean may have
become stuck in hopper.
Motor starts but operates • Grinder is blocked
with a loud 'racket' noise with foreign item or chute
is blocked.
• Moisture clogging
grinder.
Unable to lock bean • Coffee beans obstructing
bean hopper locking
hopper into position
device.
Portafilter overfills • Tamping fan was
removed for cleaning and
not replaced.
Emergency stop?
there is an alert on the
LCd eg. 'ovERHEAt
PLEASE WAIt',
'HEAtING' etc.
WHAt to do
• Fill bean hopper with
fresh coffee beans.
• Remove bean hopper.
Inspect bean hopper
& grinding burrs for
blockage. Replace parts
and try again.
• Remove bean hopper,
inspect burrs & remove
any foreign body.
• Clean the burrs and grind
outlet, see page 35.
• Leave burrs to dry
thoroughly before
re-assembling. It is
possible to use a hair
dryer to blow air into the
burr area to quicken the
drying process.
• Remove bean hopper.
Clear coffee beans
from top of burrs.
Re-lock bean hopper
into position.
• Check that the tamping
fan is in position and
mounted correctly to
the drive shaft, see
page 35.
• Rotate the portafilter to
the left to stop
the auto grind, dose &
tamp function.
• Unplug power cord
from power outlet.
See page 25 & 26 for list
of alerts.
If problem persists,
contact Breville Customer
Service Centre.
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