Breville the Oracle BES980 Instruction Booklet page 24

tRoUBLESHootING
PRoBLEM PoSSIBLE CAUSES
the machine is 'on' but
ceases to operate
Steam pouring out of
group head
Espresso only drips from • Coffee is ground
the portafilter spouts, too finely.
restricted flow
Espresso flows out • The coffee is ground
too coarsely.
too quickly
• Coffee beans are stale.
Coffee not hot enough • Cups not pre-heated.
• Milk not hot enough
(if making a
cappuccino or latté
etc).
No crema • Coffee beans are stale.
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WHAt to do
Turn machine off. Wait
for 60 minutes and turn
machine back on.
If problem persists, call
Breville Customer Service
Centre.
Turn machine off. Wait
for 60 minutes and turn
machine back on.
If problem persists, call
Breville Customer Service
Centre.
Adjust the grind size to a
higher number to make the
grind size slightly coarser.
• Adjust the grind size
to a lower number to make
the grind size slightly finer.
• Use freshly roasted coffee
beans with a 'Roasted On'
date and consume between
5-20 days after that date.
Rinse cups under hot water
outlet and place on cup
warming tray.
Increase the milk
temperature. Refer
to 'Adjusting Milk
Temperature', page 16.
Use freshly roasted coffee
beans with a 'Roasted On'
date and consume between
5-20 days after that date.
tRoUBLESHootING
PRoBLEM PoSSIBLE CAUSES
Not enough milk texture • Steam wand is blocked.
too much coffee • Coffee is ground too
coarsely.
extracted
• Shot duration/
volume needs to be
reprogrammed.
Not enough coffee • Coffee is ground too
finely.
extracted
• Shot duration/
volume needs to be
reprogrammed.
Amount of coffee • As coffee beans age,
the extraction rate
extracted has changed,
changes and can affect
but all settings are the
the shot volume.
same.
WHAt to do
Refer to 'Cleaning the Steam
Wand', page 36.
Different brands and types
of milk and milk alternatives
will texture differently. You
may need to adjust the
texture level accordingly.
Refer to 'Adjusting Milk
Texture', page 16.
• Adjust the grind size
to a lower number to make
the grind size slightly finer.
• Reprogram the shot
duration/volume. Refer
to 'Programming Shot
Volume/Duration',
page 19.
• Adjust the grind size to a
higher number to make
the grind size slightly
coarser.
• Reprogram the shot
duration/volume.
Refer to 'Programming
Shot Volume/Duration',
page 19.
• Adjust the grind size
to a lower number to make
the grind size slightly finer.
• Reprogram the shot
duration/volume. Refer
to 'Programming Shot
Volume/Duration',
page 19.
• Use freshly roasted coffee
beans with a 'Roasted On'
date and consume between
5-20 days after that date.
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