Troubleshooting Tips - Hotpoint HTDP120ED4WW Owner's Manual

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Before you call for service...
Troubleshooting Tips
Save time and money! Review the charts on the following pages, or
visit Hotpointcom.
You may not need to call for service.
49-90506
Problem
Possible Causes
What To Do
Dryer doesnt start
Dryer is unplugged
. Hake sure the dryer plug is pushed completely into the outlet.
Fuse is blown/circuit
. Checkthe house fuse/circuit breaker box and replace fuse or reset
breaker is tripped
breaker. NOTE:Electric dryers use two fuses or breakers.
Dryer doesnt heat
Fuse is blown/circuit
. Checkthe house fuse/circuit breaker box and replace both fuses or
breaker is tripped, the
reset both breakers.Your dryer may tumble if only one fuse is blown or
dryer may tumble but not
one breaker tripped.
heat
Gas service is off
. Hake sure gas shutoff at dryer and main shutoff are fully open.
LP gas supply tank is empty
. Refill or replace tank. Dryer should heat when utility service is restored.
or there has been a utility
interruption of natural gas
(gas models}
Dryer shakes or
Some shaking/noise is
. Hove dryer to an even floor space, or adjust leveling legs as necessary
makes noise
normal. Dryer may be
until even.
sitting unevenly
Greasy spots on
Improper use of fabric
. Follow directions on fabric softener package.
clothes
softener
Drying dirty items with
. Use your dryer to dry only clean items. Dirty items can stain clean items
clean ones
and the dryer.
Clothes were not
. Sometimes stains which cannot be seen when the clothes are wet
completely clean
appear after drying. Use proper washing procedures before drying.
Lint on clothes
Lint filter is full
. Clean lint screen before each load.
Improper sorting
. Sort lint producers (likechenille)from lint collectors (like corduroy).
Static electricity can
. Seesuggestions in this section under Static.
attract lint
Overloading
. Separate large loads into smaller ones.
Paper, tissue, etc. left in
. Empty all pockets before laundering clothes.
pockets
Static occurs
No fabric softener was
. Try a fabric softener.
used
. Bounce® Fabric Conditioner Dryer Sheets have been approved for use
in all GE Dryers when used in accordance with the manufacturer's
instructions.
Overdrying
. Try a fabric softener.
. Adjust setting to Less Dry or Damp Dry.
Synthetics, permanent
. Try a fabric softener.
press and blends can
cause static
Inconsistent drying
Type of heat
. Automatic drying times will vary according to the type of heat used
times
(electric,natural or LP gas),size of load,types of fabrics, wetness of
clothes and condition of exhaust ducts.
10

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