Troubleshooting Tips - Hotpoint HTDX100EM Owner's Manual

Before you call for service...

Troubleshooting Tips

Save time and money! Review the charts on the following
pages, or visit Hotpoint.com. You may not need to call for
service.
Problem
Dryer doesn't start
Dryer doesn't heat
Dryer shakes or
makes noise
Greasy spots on clothes
Lint on clothes
Static occurs
Inconsistent drying times
10
Possible Causes
Dryer is unplugged
Fuse is blown/circuit breaker
is tripped
Fuse is blown/circuit breaker
is tripped, the dryer may
tumble but not heat
Gas service is off
LP gas supply tank is empty
or there has been a utility
interruption of natural gas
(gas models)
Some shaking/noise is normal.
Dryer may be sitting unevenly
Improper use of fabric softener
Drying dirty items with
clean ones
Clothes were not
completely clean
Lint filter is full
Improper sorting
Static electricity can attract lint
Overloading
Paper, tissue, etc. left in pockets
No fabric softener was used
Overdrying
Synthetics, permanent press
and blends can cause static
Type of heat
What To Do
• Make sure the dryer plug is pushed completely into
the outlet.
• Check the house fuse/circuit breaker box and replace
fuse or reset breaker. NOTE: Electric dryers use two fuses
or breakers.
• Check the house fuse/circuit breaker box and replace
both fuses or reset both breakers. Your dryer may tumble
if only one fuse is blown or one breaker tripped.
• Make sure gas shutoff at dryer and main shutoff are
fully open.
• Refill or replace tank. Dryer should heat when
utility service is restored.
• Move dryer to an even floor space, or adjust leveling legs
as necessary until even.
• Follow directions on fabric softener package.
• Use your dryer to dry only clean items. Dirty items can
stain clean items and the dryer.
• Sometimes stains which cannot be seen when the
clothes are wet appear after drying. Use proper
washing procedures before drying.
• Clean lint screen before each load.
• Sort lint producers (like chenille) from lint collectors
(like corduroy).
• See suggestions in this section under STATIC.
• Separate large loads into smaller ones.
• Empty all pockets before laundering clothes.
• Try a fabric softener.
• Bounce Fabric Conditioner Dryer Sheets have been
®
approved for use in all GE Dryers when used in
accordance with the manufacturer's instructions.
• Try a fabric softener.
• Adjust setting to LESS DRY or DAMP DRY.
• Try a fabric softener.
• Automatic drying times will vary according to the type
of heat used (electric, natural or LP gas), size of load,
types of fabrics, wetness of clothes and condition of
exhaust ducts.