Troubleshooting Tips; Before You Call For Service - Hotpoint NLL113 Owner's Manual And Installation Instructions

Before you call for service...

Troubleshooting Tips

Save time and money! Review the charts on the following pages, or
visit Hotpoint.com. You may not need to call for service.
Problem
Dryer doesn't start
Dryer doesn't heat
Dryer shakes or
makes noise
Greasy spots on clothes
Lint on clothes
Static occurs
18
Possible Causes
Dryer is unplugged
Fuse is blown/circuit breaker
is tripped
Thermal limiter tripped
Fuse is blown/circuit breaker
is tripped; the dryer may tumble
but not heat
Gas service is off
LP gas supply tank is empty
or there has been a utility
interruption of natural gas
(gas models)
Some shaking/noise is normal.
Dryer may be sitting unevenly
Improper use of fabric softener
Drying dirty items with
clean ones
Clothes were not
completely clean
Lint filter is full
Improper sorting
Static electricity can attract lint
Overloading
Paper, tissue, etc. left in pockets
No fabric softener was used
Overdrying
Synthetics, permanent press
and blends can cause static
What To Do
• Make sure the dryer plug is pushed completely into
the outlet.
• Check the household Distribution Panel fuse/circuit
breaker box in your home, and replace fuse or reset
breaker. NOTE: Electric dryers use two fuses or breakers.
• Check the vent for any obstructions. Call authorized
service person for replacement if necessary.
• Check the fuse/circuit breaker box in your home,
and replace both fuses or reset both breakers.
Your dryer may tumble if only one fuse is blown or
one breaker tripped.
• Make sure gas shutoff at dryer and main shutoff are
fully open.
• Refill or replace tank. Dryer should heat when utility
service is restored.
• Move dryer to an even floor space, or adjust leveling legs
as necessary until even.
• Follow directions on fabric softener package.
• Use your dryer to dry only clean items. Dirty items can
stain clean items and the dryer.
• Sometimes stains which cannot be seen when the
clothes are wet appear after drying. Use proper washing
procedures before drying.
• Clean lint screen before each load.
• Sort lint producers (like chenille) from lint collectors
(like corduroy).
• See suggestions in this section under STATIC.
• Separate large loads into smaller ones.
• Empty all pockets before laundering clothes.
• Try a fabric softener.
• Bounce ® Fabric Conditioner Dryer Sheets have been
approved for use in all GE Dryers when used in
accordance with the manufacturer's instructions.
• Try a fabric softener.
• Adjust controls to LESS DRY.
• Try a fabric softener.