Avaya IP Office 3.2 4601 User Manual
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Avaya IP Office 3.2 4601 User Manual

Avaya IP Office 3.2 4601 User Manual

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IP Office 3.2
4601 and 5601 User Guide
[15-601078] Issue [3] (1 June 2006)

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Summary of Contents for Avaya IP Office 3.2 4601

  • Page 1 IP Office 3.2 4601 and 5601 User Guide [15-601078] Issue [3] (1 June 2006)
  • Page 2 While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, Avaya Inc. can assume no liability for any errors. Changes and corrections to the information in this document may be incorporated in future releases.

  • Page 3: Table Of Contents

    Table Of Contents The Telephone... 1 About this Guide...1 Overview ...1 Call Appearance Buttons...2 Call Handling ... 3 Answering a Call ...3 Clearing a Call...3 Conference...4 Hold...4 Making a Call...5 Message...5 Redial ...5 Transfer...6 System Features ... 7 Introduction ...7 Answering Calls...7 Call Forwarding ...8 Diverting Calls ...8...

  • Page 5: The Telephone

    This guide covers the use of the 4601 and 5601 phones on IP Office. Both phones are similar, however the 5601 is only supported on the IP Office whereas the 4601 is supported on a range of Avaya phone systems.

  • Page 6: Call Appearance Buttons

    4601 and 5601 User Guide 1. Message Lamp: This lamp is used as follows; On (Continuous): There are new messages in your voicemail mailbox, or in another mailbox for which you have been configured to receive "Message Waiting Indication". Call Appearance Buttons: Two Call Appearance Buttons provide call appearance for both incoming and outgoing calls.

  • Page 7: Call Handling

    Call Handling Answering a Call When a call arrives at your phone, you hear a ringing tone and the LED next to the call appearance button flashes. If your phone rings for any longer than a specified period (15 seconds in default), any re- direction feature that you have activated, such as voicemail or call forwarding, will come into effect.

  • Page 8: Conference

    4601 and 5601 User Guide Conference The Conference feature allows you to conference other parties (including yourself) into a call. Note  The number of parties allowed in a conference is controlled by your phone system. To add another party to a call: 1.

  • Page 9: Making A Call

    Making a Call You can make calls from the phone using one of two methods. To make a call manually:  Lift the handset and when you hear dial tone, key the required number.  Select a free call appearance button (LED out) and key the required number. Lift the handset to listen to the progress of the call (answered, busy or no answer).

  • Page 10: Transfer

    4601 and 5601 User Guide Transfer The Transfer feature allows you to transfer a call from your telephone to another extension or outside number. To transfer the current call to another extension: 1. While on a call, press 2. When you hear a dial tone, dial the number to which the call is to be transferred. 3.

  • Page 11: System Features

    System Features Introduction As well as specific features, you can access a number of system features by dialling short codes. These instructions are for the system's default configuration. They assume that you are using the default feature codes (see Default Feature Codes). It also assumes that you have full access to all features and the public phone network.

  • Page 12: Call Forwarding

    4601 and 5601 User Guide Call Forwarding Your calls can be forwarded to another extension or an external number when:  You are away from your desk (on no answer).  Your extension is busy (on all Call Appearance keys). ...

  • Page 13: Do Not Disturb

    Do Not Disturb You may choose to receive no calls at all or only those from particular callers on your exceptions list:  To switch Do Not Disturb on (with or without exceptions), dial *08. To switch it off, dial *09. ...

  • Page 14: Voicemail

    4601 and 5601 User Guide Voicemail You can enable voicemail to allow callers to leave messages when you are out of the office, away from your desk or engaged on another phone call. Voicemail messages can be retrieved internally or externally via any phone.

  • Page 15: Default Feature Codes

    Default Feature Codes The following are the normal default feature codes available to all users. Your system administrator may add additional codes for other features and for speed dials. The N where shown, should be replaced by the appropriate number. For example, with *07*N#, replace N with the extension to which you want your calls forwarded when you have forwarding switched on.
  • Page 17 Index about this guide...1 buttons ...1 call answering ...3, 7 clearing ...3, 11 diverting ...8 forwarding ...8 hold ...4, 11 incoming call ...3 making ...5, 9 waiting...11 call appearance buttons...2 conference ...4, 11 default feature codes ...11 diverting calls ...8 do not disturb ...9, 11 external calls ...9 follow me...11...
  • Page 18 All trademarks identified by the ® or ™ are registered trademarks or trademarks, respectively, of Avaya This document contains proprietary information of Avaya and is not to be disclosed or used except in Any comments or suggestions regarding this document should be sent to "wgctechpubs@avaya.com".

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