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If the keep-alive fails, Connection Manager automatically reconnects. When you start the computer, Connection
Manager launches and establishes a connection.
Troubleshooting
If the connection drops and the Main page shows a Keep-alive Feature, clear out the error by removing the
numeric file names under this directory.
C:\Users\tdg\AppData\Roaming\Multi-Tech Connection Manager
Note:
Replace "tdg" with your Windows username.
Account Activation for Cellular Devices
Some Multi-Tech devices are pre-configured to operate on a specific cellular network. To use the device, you must
set up a cellular data account with your service provider. Each service provider has its own process for adding
devices to their network. To find activation steps for your device:
1.
Go to http://www.multitech.com/support.
2.
Select your device.
3.
Scroll to Activation and click Download.
TM
QuickCarrier
USB-D MTD-H5 User Guide
GETTING STARTED
15
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