Clearing Paper Misfeeds Caused By A Wrong Paper Size Setting - Oki ES9465 MFP Troubleshooting Manual

1 TROUBLESHOOTING FOR THE HARDWARE

Clearing paper misfeeds caused by a wrong paper size setting

Paper misfeeds occur when there is a mismatch between the size of the paper in a tray or the MPT and the size registered
for the corresponding tray or the MPT in the equipment. The message "Check paper size setting on control panel for tray
N. Check the direction or size of the paper." or "Check paper size setting on control panel for MPT. Check the direction or
size of the paper." appears on the touch panel.
In this case, just clearing the misfed paper does not prevent another paper from being misfed. Be sure to follow the
procedure below.
Troubleshooting differs depending on how the paper misfeed has occurred:
P.40 "Misfeed when making copies or prints (using a tray)"
P.43 "Misfeed when making copies or prints (using the MPT)"
P.43 "Misfeed when printing from the FAX"
Misfeed when making copies or prints (using a tray)
1
Clear the paper misfeed following the guidance shown on the touch panel.
2
Open the paper source tray, check that the guide
width is correct and there is no folded/curled paper or
overloading, and then close the tray.
Be sure that the height of the stacked paper does not exceed the
line indicated inside of the side guides.
3
Close all the trays or covers.
40 Clearing a Paper Misfeed