Before reading this manual This operation manual contains basic instructions on installing and using DirectIP™ Network Video Recorder. Users who are using this product for the first time, as well as users with experience using comparable products, must read this operation manual carefully before use and heed to the warnings and precautions contained herein while using the product.
Before reading this manual Important Safeguards 1. Read Instructions 14. Damage requiring Service All the safety and operating instructions should be read before the appliance Unplug this equipment from the wall outlet and refer servicing to qualified is operated. service personnel under the following conditions: 2.
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Before reading this manual In-Text Symbol Type Description Caution Important information concerning a specific function. Note Useful information concerning a specific function. User’s Caution Statement Caution: Any changes or modifications to the equipment not expressly approved by the party responsible for compliance could void your authority to operate the equipment.
Part 1 – Introduction Product Features This is a DirectIP™-enabled video recorder that supports surveillance, video recording, and video playback using a network of cameras. This NVR (Network Video Recorder) unit offers the following features: • Real-time 8/16/32-channel DirectIP™ network surveillance •...
Part 1 – Introduction Accessories Upon unpackaging the product, check the contents inside to ensure that all the following accessories are included. SmartIP-SD/PD Series Power Cable Quick Guide Operation Manual and RASplusIP Optical USB Mouse IR Remote Control Program CD Assembly Screws for Adding Hard Rack-mount Kit SATA2 cables...
Part 1 – Introduction Overview Front Panel 1 2 3 4 5 6 Panic Recording Alarm Button PTZ Button Layout Button Button Arrow and Playback Search Mode Button Menu Button Camera Buttons Control Buttons LEDs USB Ports • Some buttons have more than one function. •...
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Part 1 – Introduction 1 Panic Recording Button 7 Camera Button Pressing Panic Recording button displays the Pressing the Camera button while in Live or Playback icon and commences recording irrespective of the mode displays images from the selected camera in current schedule.
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Part 1 – Introduction • Peripheral Device Connection 9 LEDs Use the USB ports to connect peripherals such as a • Power LED: Lights up while the main unit is in USB mouse or a USB printer to the NVR. You can also operation.
Part 1 – Introduction Rear Panel <SmartIP-PD Series> CAUTION : TO REDUCE THE RISK OF ELECTRIC SHOCK. CAUTION DO NOT REMOVE COVER (OR BACK). NO USER-SERVICEABLE PARTS INSIDE. RISK OF ELECTRIC SHOCK DO NOT OPEN REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. VIDEO IN VIDEO IN / PoE 100-240V~...
Part 1 – Introduction Rear Panel Connections Video Connection CAUTION : TO REDUCE THE RISK OF ELECTRIC SHOCK. CAUTION : TO REDUCE THE RISK OF ELECTRIC SHOCK. CAUTION CAUTION DO NOT REMOVE COVER (OR BACK). DO NOT REMOVE COVER (OR BACK). NO USER-SERVICEABLE PARTS INSIDE.
TRIC SHOCK. ACK). CAUTION : TO REDUCE THE RISK OF ELECTRIC SHOCK. SIDE. CAUTION DO NOT REMOVE COVER (OR BACK). NO USER-SERVICEABLE PARTS INSIDE. RISK OF ELECTRIC SHOCK REFER SERVICING TO QUALIFIED DO NOT OPEN Part 1 – Introduction SERVICE PERSONNEL. VIDEO IN VIDEO IN / PoE 100-240V~...
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NO USER-SERVICEABLE PARTS INSIDE. RISK OF ELECTRIC SHOCK REFER SERVICING TO QUALIFIED DO NOT OPEN SERVICE PERSONNEL. Part 1 – Introduction AUDIO IN • G (Ground) Factory Reset Connect alarm in or out's ground cable to the G connector. All connectors marked "G" are common connectors. VGA OUT HDMI AUDIO OUT...
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Part 1 – Introduction Connections on the Rear Panel Microphone Speaker VGA Monitor Sensor HDMI Monitor eSATA Storage Device Camera Network DirectIP™ Gigabit PoE Switch RASplusIP Camera Remote Keyboard Monitoring Alarm Power This connection diagram is for the SmartIP-PD Series.
Part 1 – Introduction Remote Control ID Button PANIC Button Camera Buttons STATUS Button LAYOUT Button PTZ Control Buttons REGISTER MODE Button THUMBNAIL Button CALENDAR Button KEYLOCK Button SETUP Button FREEZE Button LOG Button Enter Button Arrow Buttons ALARM Button SEQUENCE Button &...
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Part 1 – Introduction 1 ID Button 9 CALENDAR Button Used to assign remote control ID values. Displays a video recording playback screen that includes a calendar. No additional remote control assignment is necessary if the system's ID is 0. If the system's ID is 0 KEYLOCK Button a number between 1 and 99, however, you will need Locks out all remote control keys.
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Part 1 – Introduction ( PTZ Button Initiates PTZ mode and allows you to control the selected PTZ camera. ) VIEW Button Pressing the VIEW button while in PTZ mode displays the preset list. a SAVE Button Press the SAVE button while in PTZ mode to save the current position as a preset.
Part 2 - Getting Started Setup Wizard Quick Wizard Setup Wizard lets you configure basic settings required Select Quick Wizard. for operating the system. Setup Wizard only appears during initial booting. To use Wizard after initial booting, go to Live menu and select Wizard.
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Part 2 - Getting Started Choose the desired Recording Method and click – Recording resolutions used under each recording method and record video quality setting are as follows: Next. High Video Standard Longer Recording Quality Priority Recording Time Priority Profile Profile Profile Motion...
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Part 2 - Getting Started Enter in the Device Name field the NVR name to be Specify whether the system is connected to the Internet and click Next. registered on the FEN server and then click Check to check its availability. If you have chosen No, wait for the test to finish and then click Finish to exit Network Wizard.
Part 2 - Getting Started Camera Registration Once Network Setup Wizard is complete, the system will automatically enter Camera Registration mode and scan for cameras connected to the NVR. – Run DHCP Server: Allocates IP automatically to the camera connected to VIDEO IN port using DHCP.
Part 2 - Getting Started Select Scan to commence scanning. • TOOL Button: The network camera tools window appears and you will be able to change the camera protocol. • Only cameras that are connected to the NVR via VIDEO IN ports can be scanned and registered. •...
Part 2 - Getting Started 3 MAC: Displays the last 6 digits of the camera's MAC address. 4 Title: Indicates the camera's name. Changing a camera's name in the video display area updates the camera list as well. Following options can be accessed by right-clicking on a camera list entry: •...
Part 2 - Getting Started Login Apply/Cancel Buttons While in Camera Registration mode, select Apply to Configuring the NVR's settings and accessing its register all changes. searching and other functions require an authorized user login. Select Cancel to exit Camera Registration mode without applying the changes.
Part 2 - Getting Started Live Mode Live Menu Press the Setup button while in Live mode to bring up the Live menu on the top of the screen. Press Setup once more to hide the menu. Use the Arrow buttons on the front panel of the NVR or the remote control to select the menu options.
Part 2 - Getting Started ! Setup Full Sequence Used to access the Setup menu. Displays all channels in sequence while in Live mode (single and split screen settings). In order to use the Full @ Wizard Sequence feature, Full Sequence (Display Setup - Main Running the Wizard lets you configure basic settings Monitor >...
Part 2 - Getting Started PTZ Control Setting Up a PTZ Preset While in PTZ mode, select the VIEW button on the While in Live mode, right-click and select PTZ from the remote control to display the Set Preset window and context menu or press the PTZ button on the NVR's assign the current position as a preset.
Part 2 - Getting Started Event Monitoring Advanced Settings In PTZ mode, selecting a camera and then clicking Menu button loads the Advanced PTZ screen as shown When an event occurs, the NVR automatically displays below. This menu lists Speed, Auto Pan, and other the channel linked to the event and shows the advanced PTZ camera control options available for the icon on the system status area on the upper right...
Part 2 - Getting Started Video Recording Context Menu Access While in Live mode, press the remote control's Video recording will only take place if all the button and then the Menu button to display the connections are made correctly as per information Context Menu window.
Part 2 - Getting Started Audio Recording Remote Control Buttons during Playback If the Record Audio option under Record Setup > General has been enabled the camera will record audio along with video. For more information, refer to the Camera Button: Displays the selected recording in Audio on page 48, Record Setup on page 48.
Part 3 - Configuration Menu Use To apply default settings, select the Default button located on the left bottom corner of the setup window. Information contained in this section (Menu Use) applies to all other instructions found throughout Part 3 - Configuration. Login with an ID that has permission to access the setup Text Input via Virtual Keyboard menu is needed to access and make changes to the...
Part 3 - Configuration Mouse If an upgrade attempt fails, an upgrade failure message will be displayed. Refer to Error Code Types on page 79 for more details. Using a mouse makes it easier to configure the settings. A mouse lets you make selections faster and use its wheel to scroll through long menus.
Part 3 - Configuration • Clear All Data: Erases all recording data. Selecting Clear All Data displays a confirmation window. Select Clear to proceed. • Before you perform Clear All Data, make sure you are not accidentally deleting important data. Erased data cannot be recovered.
Part 3 - Configuration User Configure Auto Login and Auto Logout settings. Select Apply or OK to exit. Use this option to register users and assign permissions. • Group names, user names, and passwords can be entered using the virtual keyboard. For more information on using the virtual keyboard, refer to the Text Input via Virtual Keyboard on page •...
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Part 3 - Configuration Group Permissions System Shutdown May shutdown the system from the system menu. Upgrade May upgrade the system from the system menu (System Setup). Color Control May adjust each camera's brightness, contrast, saturation, and hue settings. System Check May view System Check results.
Part 3 - Configuration Storage Monitoring Use this option to configure storage settings. Use this option to configure Monitoring settings. • Settings: Configure when and what the system • Type: Indicates the type of the installed disk. should monitor for. •...
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Part 3 - Configuration Monitoring Options Define monitoring times. If self-diagnosis is not performed on a regular basis, the system System will assume an error. Bootup, Restart, Define bootup, restart and shutdown actions. Shutdown Panic Record Define panic recording actions. The system will assume an error if the system has been scheduled to record normally but recording does not take place during scheduled intervals.
Part 3 - Configuration Camera Setup Advanced Setup Refer to the Menu Use on page 35 for basic Configure security and other advanced camera settings. information on using the Setup menus. General Enable/disable and rename cameras. • Video: Adjust the camera image sensor settings such as white balance and exposure.
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Part 3 - Configuration • Set: Choose a preset number and then enter a Types of configuration options shown vary depending name. This saves the current preset under the on the PTZ functions supported by the camera. specified preset number and name. •...
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Part 3 - Configuration • Set: Used to set up a tour profile. 3 Pattern Used to set up a pattern profile for the camera to follow along. - Name: Enter a name for the tour profile. • Start recording: Select a pattern number, enter - No.: Indicates the order of the function in the a name for the pattern, and then click OK to save tour sequence.
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Part 3 - Configuration 6 Auto Run: Specify which action to take if the camera has not been controlled for the specified duration of time. 7 Auto Pan: Specify the camera's panning direction. When Auto Pan is selected from • Edit: Rename the selected privacy masking area. a remote program, the camera pans in the •...
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Part 3 - Configuration • IR Mode: IR Mode blocks out the infrared spectrum. White Balance Options You can ensure clear images at all times by blocking out the infrared spectrum in high-lighting conditions and allowing the infrared spectrum to pass through in low-lighting conditions.
Part 3 - Configuration • Local Exposure: Activate Local Exposure. Use Local • Image Stabilizer: Activate Image Stabilizer. The Exposure on images that appear too dark due to Image Stabilizer reduces blurring caused by camera backlighting conditions and on images containing shake that results from external conditions such as over-exposed sections.
Part 3 - Configuration - ips: Select a value between 1 and 30. Maximum ips is determined automatically based on the selected video profile. Audio Configure audio recording settings for all cameras simultaneously. • If an upgrade attempt fails, an upgrade failure message will be displayed.
Part 3 - Configuration • Auto Deletion: Configure this option to delete Schedule recording data automatically after the specified number of days has elapsed. Select between 1 day and 999 days. To disable Auto Deletion, select Never. If enabled, recording data will be stored on the NVR for the specified number of days and then deleted automatically.
Part 3 - Configuration Simple Mode Options Advanced Mode Options • Mode: Select No Record, Time, Event, or Time & Select to configure event types and video profiles. Event. • Type: Event-specific and time recording icons are as follows: Unless the Panic Record button is Time Lapse pressed, no recording will take place Audio Detection...
Part 3 - Configuration • If no event mode schedule exists in the schedule, a warning message prompting you to add an event mode schedule will be displayed. • The warning message will appear even in Time & Event mode. Event Setup Use the remote control's arrow buttons to move the block selection window up, down, left, and right.
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Part 3 - Configuration • Min. Blocks: Motion needs to be detected in more Trip Zone than the specified number of blocks in order to trigger a Motion Detection event. You may select a value between 1 and the number of blocks selected under Zone for daytime and nighttime, each.
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Part 3 - Configuration - Reverse: Clear the blocks selected within the Tampering selection window and select all unselected blocks within the selection window. - Select All: Select all blocks. - Clear All: Clear all block selections. - Reverse All: Clear all selected blocks within the screen and select all unselected blocks within the screen.
Part 3 - Configuration Alarm-In Video Loss • No.: Enable / disable alarm-ins. • Actions: Specify which actions to take when a Video Loss event occurs. This option includes both local and network camera - Record: Specify which cameras to begin linked alarm-ins.
Part 3 - Configuration • Activation Time: Specify how long audio detection has to last in order for it to be considered an event. Audio detections that do not last for the specified duration of time will not be considered as events. •...
Part 3 - Configuration Device Setup • Time Out: Once Time Out has been enabled, the system will assume the end of a transaction if no new string is entered within the specified duration of time. Refer to the Menu Use on page 35 for basic Select between 5 secs and 15 mins.
Part 3 - Configuration Network Setup IP Address Designate the IP address type as Manual or DHCP. Refer to the Menu Use on page 35 for basic information on using the Setup menus. Manual General • Set Type to Manual. Manual lets you configure related settings manually.
Part 3 - Configuration • To use the UPnP (Universal Plug and Play) feature, select Use UPnP. If using an IP router (or NAT), UPnP service allows the device to automatically forward the If using a dynamic IP address, FEN service makes it easy port to the NVR.
Part 3 - Configuration • Status: Used to check the status of the device being Callback registered to the FEN server. Configure Callback settings. Select Save after making changes to register the NVR's name to the FEN server. If FEN has been configured correctly, the FEN server's help desk information will be displayed in the Help Desk field the next time you access the FEN Setup screen.
Part 3 - Configuration The event recordings generated by a camera can be attached only. Select the MP4 Clip option at the bottom to attach .mp4 video clips. This option enables the NVR to send out SNS messages. SMTP Setup Select SMTP Setup at the bottom right corner of the screen to configure an SMTP server.
Part 3 - Configuration Display Setup Main Monitor Refer to the Menu Use on page 35 for basic Configure monitor-related settings. information on using the Setup menus. Show OSD (On Screen Display) information on the bottom of the screen. • Mode: Select Full Sequence or Cameo Sequence. •...
Part 3 - Configuration Status Setup Refer to the Menu Use on page 35 for basic information on using the Setup menus. Event This screen displays an overview of all events. When an event occurs, the corresponding channel flashes for 5 seconds. Event Types Alarm-In Check Alarm-In...
Part 3 - Configuration Storage Indicates each disk's status. Configure Disk Bad and Disk Temperature settings under Setup > System > Monitoring. Not Formatted A disk that has never been used before. • Disk performing normally. Good • If the HDD is partially damaged, indicates the bad sector Disk Bad percentage.
Part 3 - Configuration Network This page provides a complete overview of the network status in real-time. Information shown include camera connection status, LAN port link status, power consumption, number of connected clients, and network connection info. Camera Connection indicates the camera is connected. indicates the camera is not connected.
Part 4 - Search Time-Lapse Search While in Live mode, select the Search Mode icon and select Time-Laspe Search or Event Log Search. Select Setup while in Search mode to display a menu from which you can select Control Area. Press Setup once more to move the Control Area.
Part 4 - Search Search Menu 4 5 6 7 8 9 1 Layout Used to change the screen layout to single screen, 2x2, 3x3, 4x4, 5x5, or 6x6. 2 Previous/Next Group Loads the previous/next screen group. 3 Display • OSD On/Off: Enables/disables the OSD feature. •...
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Part 4 - Search CAM3 4 5 6 7 8 1 Bookmark • Select the icon to add a bookmark to the current playback position. • Select a bookmark from the Bookmark setup window on the right side of the Time-Lapse Search mode screen to move to the registered playback position.
Part 4 - Search 4 Event Search • Farther back the data is on the record table, the Selecting Event Search provides Motion Search and more recent it is. Text-In Search options. • If the system's clock is changed to a previous date •...
Part 4 - Search Motion Search • The Zone setting can be configured in the identical manner as the Zone setting under System Setup - Motion Detection. For more information, refer to the Select Motion Search from the Search menu to bring Motion on page 51.
Part 4 - Search Select Option... to configure Text-In Search options. A-B Clip Copy Designate a start point and an end point and copy the data in between. Select Clip-Copy – A-B Clip Copy from the Search menu to set point A. The icon will appear on the status indicator area on the upper right corner of the screen.
Part 4 - Search • Printer Model • One-Touch Clip Copy configures the storage range - File Printer: Saves the current frame to the USB automatically based on the storage drive's capacity. storage device as a .pdf file that can be printed on If there is insufficient space available on the selected the printer connected to a computer.
Part 4 - Search Overlapped Recording Search • If designating From or To settings manually, you will be able to enable/disable the Check Time Overlap option. If the system's clock is changed to a point in the past, If the system's clock has been changed and the overlapping recordings may be produced.
Part 5 - WebGuard WebGuard is a program that allows you to view and search video from remote locations over the Internet and can be accessed on a regular web browser such as Internet Explorer. System requirements for running WebGuard are as follows: •...
Part 5 - WebGuard • Launching a new version of WebGuard for the first time can cause Internet Explorer to load information from the previous version. In this case, navigate to Tools → Internet Options → General, delete temporary Internet files, and then restart WebGuard.
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Part 5 - WebGuard Select the desired mode. Changing the mode places the selected camera in the first cell of the layout that will be changed. Select the camera you wish to monitor. Used to adjust live video quality. Used to control a PTZ camera at a remote location. Controls remote alarm out devices.
Part 5 - WebGuard Web Search Mode A remote web search program that allows you to search for recordings from remote locales in real-time. While in Web Search mode, connection to remote locales will terminate automatically after 30 minutes of inactivity. $ % ^ &...
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Part 5 - WebGuard Use the playback controls to play back video. Go to First Fast Forward Play by Frame (backwards) Play by Frame (forwards) Rewind Go to Last Play/Pause Select the desired mode. Use the calendar to search for video recordings by specific dates. Dates containing video recordings are highlighted in black.
Part 6 - Appendix System Log Types Boot Up Panic On System Shutdown Panic Off Restart Clear All Data Upgrade Success Clear Disk Upgrade Error Format Disk Power Failure Disk Full Time Changed Auto Deletion Time Zone Change Search Begin Time Sync.
Part 6 - Appendix Error Code Types Upgrade Error Codes Type Type Unknown Error Remote Network Error Incorrect File Version No Remote Upgrade Permission Incorrect OS Version Remote Upgrade File Save Failure Incorrect Software Version Remote Upgrade Cancelled by User Incorrect Kernel Version USB Storage Device Mount Failure Storage Device Mount Failure...
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Part 6 - Appendix Network Error Codes Type Type Cause of Failure Unknown Connection Cancelled by User Normal Logout No Response from Network Device Host All Channels in Use - Connection Denied High Network Noise Level Incorrect Product Version Info Transmission Queue Full Incorrect User Name or Password Incorrect OEM Info...
Part 6 - Appendix Troubleshooting Problem Solution • Check the power cable connection status. The main unit won't turn on. • Check the power outlet. • Check the camera's video cable connection status. • Check the monitor's video cable connection status. Unable to display Live video.
1920x1080, 1680x1050 480ips @ Full HD (SmartIP-PD Series) Recording Speed (IPS) 480ips @ HD (SmartIP-16SD) 240ips @ HD (SmartIP-8SD) Playback Speed (IPS) 120ips @ Full HD Alarm In 4 TTL, NC/NO programmable, 2.4V (NC) or 0.3V (NO) threshold, 5V DC...
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Part 6 - Appendix Connectors Video In Ethernet: 9 ports Camera Power Out Ethernet: 8 ports HDMI: 1 HDMI Monitor Out VGA: 1 DB15 Audio In 1 RCA connector Audio Out 1 RCA connector Alarm Terminal block Ethernet Port 1 RJ-45 eSATA Ports 4 eSATA Ports (SmartIP-PD Series), 2 eSATA Ports (SmartIP-SD Series) RS232 Serial Port...
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