Before reading this manual This operation manual contains basic instructions on installing and using DirectIP™ Network Video Recorder. Users who are using this product for the first time, as well as users with experience using comparable products, must read this operation manual carefully before use and heed to the warnings and precautions contained herein while using the product.
Before reading this manual Important Safeguards 1. Read Instructions 14. Damage requiring Service All the safety and operating instructions should be read before the Unplug this equipment from the wall outlet and refer servicing to qualified appliance is operated. service personnel under the following conditions: 2.
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Before reading this manual In-Text Symbol Type Description Caution Important information concerning a specific function. Note Useful information concerning a specific function. User’s Caution Statement Caution: Any changes or modifications to the equipment not expressly approved by the party responsible for compliance could void your authority to operate the equipment.
Part 1 – Introduction Product Features This is a DirectIP™-enabled video recorder that supports surveillance, video recording, and video playback using a network of cameras. This NVR (Network Video Recorder) unit offers the following features: Real-time 8/16/32-channel DirectIP™ network surveillance Network camera zero configuration Configuration-free network camera access Supports up to Full HD 480ips video recording (SmartIP-PD Series)
Part 1 – Introduction Accessories Upon unpackaging the product, check the contents inside to ensure that all the following accessories are included. SmartIP-SD/PD Series Power Cable Quick Guide Operation Manual and RASplusIP Optical USB Mouse IR Remote Control Program CD Assembly Screws for Adding Hard Rack-mount Kit SATA2 cables...
Part 1 – Introduction Overview Front Panel 1 2 3 4 5 6 Panic Recording Alarm Button PTZ Button Layout Button Button Arrow and Search Mode Menu Button Camera Buttons Playback Control Button Buttons LEDs USB Ports Some buttons have more than one function. Remote control sensor is located on the far left side of the front panel.
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Part 1 – Introduction 1 Panic Recording Button 7 Camera Button Pressing Panic Recording button displays Pressing the Camera button while in Live or icon and commences recording irrespective Playback mode displays images from the selected of the current schedule. camera in full screen.
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Part 1 – Introduction 9 LEDs Peripheral Device Connection Use the USB ports to connect peripherals such Power LED: Lights up while the main unit is in as a USB mouse or a USB printer to the NVR. operation. You can also use a USB-to-serial converter and Network LED: Flashes when linked remotely connect multiple text-in devices to the NVR at over an ethernet.
Part 1 – Introduction Rear Panel <SmartIP-PD Series> CAUTION : TO REDUCE THE RISK OF ELECTRIC SHOCK. CAUTION DO NOT REMOVE COVER (OR BACK). NO USER-SERVICEABLE PARTS INSIDE. RISK OF ELECTRIC SHOCK REFER SERVICING TO QUALIFIED DO NOT OPEN SERVICE PERSONNEL. VIDEO IN VIDEO IN / PoE 100-240V~...
Part 1 – Introduction Rear Panel Connections Video Connection Video In/PoE Port VIDEO IN / PoE Monitor Connection Connect to the VGA OUT or HDMI port. VGA OUT HDMI Connect network cameras to the NVR using RJ-45 cable (Cat5, Cat5e, or Cat6). In addition to cameras, you can connect external hubs (Optional: SmartIP- Audio Connection SW2112PF, SmartIP-SW2128PF) to form a network.
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Part 1 – Introduction Network Connection RS232 Connection Connect an external device such as a POS unit to this port. NETWORK CLIENT This NVR is capable of connecting to networks via Tx Rx an ethernet connector. Connect an RJ-45 cable RS -232 (Cat5, Cat5e, or Cat6) to the NVR's network port.
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Part 1 – Introduction G (Ground) Factory Reset Connect alarm in or out's ground cable to the G connector. All connectors marked "G" are common connectors. AUDIO OUT Located next to the Audio Out port on the rear of the NVR is a switch that, once activated, will reset the NC/NO (Relay Alarm Outputs) NVR to all its initial factory settings.
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Part 1 – Introduction Connections on the Rear Panel Microphone Speaker VGA Monitor Sensor HDMI Monitor eSATA Storage Device Camera Network DirectIP™ Gigabit PoE Switch RASplusIP Camera Remote Keyboard Monitoring Alarm Power This connection diagram is for the SmartIP-PD Series.
Part 1 – Introduction Remote Control ID Button PANIC Button Camera Buttons STATUS Button LAYOUT Button PTZ Control Buttons REGISTER MODE Button THUMBNAIL Button CALENDAR Button KEYLOCK Button SETUP Button FREEZE Button LOG Button Enter Button Arrow Buttons ALARM Button &...
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Part 1 – Introduction 1 ID Button 9 CALENDAR Button Used to assign remote control ID values. Displays a video recording playback screen that includes a calendar. No additional remote control assignment is necessary if the system's ID is 0. If the system's 0 KEYLOCK Button ID is a number between 1 and 99, however, you Locks out all remote control keys.
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Part 1 – Introduction ( PTZ Button Initiates PTZ mode and allows you to control the selected PTZ camera. ) VIEW Button Pressing the VIEW button while in PTZ mode displays the preset list. a SAVE Button Press the SAVE button while in PTZ mode to save the current position as a preset.
Part 2 - Getting Started Setup Wizard Quick Wizard Setup Wizard lets you configure basic settings Select Quick Wizard. required for operating the system. Setup Wizard only appears during initial booting. To use Wizard after initial booting, go to the system menu and select General >...
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Part 2 - Getting Started Choose the desired Recording Method and click – Recording resolutions used under each recording method and record video quality setting are as follows: Next. High Video Standard Longer Quality Priority Recording Recording Time Profile Profile Priority Profile Motion Event...
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Part 2 - Getting Started Specify whether the system is connected to the Enter in the Device Name field the NVR name Internet and click Next. to be registered on the FEN server and then click Check to check its availability. If you have chosen No, wait for the test to finish The device name you register on the FEN and then click Finish to exit Network Wizard.
Part 2 - Getting Started Camera Registration Rescan: Scans for DirectIP™ cameras that were not scanned automatically. Third Party Scan: Used to manually scan for Once Network Setup Wizard is complete, the system third-party cameras that cannot be recognized by will automatically enter Camera Registration mode and the auto scan feature.
Part 2 - Getting Started Select a camera from the scan list and then Camera List Area select Add Camera. The device login window will appear. Enter a User ID and a Password for the selected camera. The camera connected to Video In port should Registered be set to IP band 169.254.x.y and subnetmask Screen...
Part 2 - Getting Started 3 Screen Position/Registration Info Video Display Area Flashes in orange if the camera has not been registered to the NVR. Left-click on the video display area to toggle between split screen and single screen modes. Information is not indicated on the bottom of the screen for cameras already registered to the NVR, Drag the camera screens around to rearrange them.
Part 2 - Getting Started Camera Registration Mode Login While in Live mode, right-click and select Camera Configuring the NVR's settings and accessing its Registration. searching and other functions require an authorized user login. Bring up the Live menu and either press the SETUP button on the remote control or click on (Login) using the mouse.
Part 2 - Getting Started Live Mode Live Menu Press the Setup button while in Live mode to bring up the Live menu on the top of the screen. Press Setup once more to hide the menu. Use the Arrow buttons on the front panel of the NVR or the remote control to select the menu options.
Part 2 - Getting Started ! Setup Full Sequence Sequence Used to access the Setup menu. Displays all channels in sequence while in Live mode @ Wizard (single and split screen settings). In order to use the Full Sequence feature, Full Sequence (Display Setup Running the Wizard lets you configure basic - Main Monitor >...
Part 2 - Getting Started PTZ Control Setting Up a PTZ Preset While in PTZ mode, select the VIEW button on the While in Live mode, right-click and select PTZ from remote control to display the Set Preset window and the context menu or press the PTZ button on the assign the current position as a preset.
Part 2 - Getting Started Advanced Settings Event Monitoring In PTZ mode, selecting a camera and then clicking When an event occurs, the NVR automatically displays Menu button loads the Advanced PTZ screen as the channel linked to the event and shows the shown below.
Part 2 - Getting Started Video Recording Context Menu Access While in Live mode, press the remote control's Video recording will only take place if all the button and then the Menu button to display the connections are made correctly as per information Context Menu window.
Part 2 - Getting Started Audio Recording Remote Control Buttons during Playback If the Record Audio option under Record Setup > General has been enabled the camera will record audio along with video. For more information, refer to Camera Button: Displays the selected recording the Audio on page 47, Record Setup on page in full screen.
Part 3 - Configuration Menu Use To apply default settings, select the Default button located on the left bottom corner of the setup window. Information contained in this section (Menu Use) applies to all other instructions found throughout Part 3 - Configuration. Login with an ID that has permission to access the setup menu is needed to access and make changes Text Input via Virtual Keyboard...
Part 3 - Configuration Mouse If an upgrade attempt fails, an upgrade failure message will be displayed. Refer to Error Code Types on page 79 for more details. Using a mouse makes it easier to configure the settings. A mouse lets you make selections faster and use its wheel to scroll through long menus.
Part 3 - Configuration Clear All Data: Erases all recording data. Selecting Clear All Data displays a confirmation window. Select Clear to proceed. Before you perform Clear All Data, make sure you are not accidentally deleting important data. Erased data cannot be recovered. Clear All Data does not affect the system log.
Part 3 - Configuration Select OK. User Configure Auto Login and Auto Logout settings. Use this option to register users and assign permissions. Select Apply or OK to exit. Group names, user names, and passwords can be entered using the virtual keyboard. For more information on using the virtual keyboard, refer to the Text Input via Virtual Keyboard on page To delete a registered user or group, select the...
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Part 3 - Configuration Group Permissions System Shutdown May shutdown the system from the system menu. Upgrade May upgrade the system from the system menu (System Setup). May adjust each camera's brightness, contrast, saturation, and hue Color Control settings. System Check May view System Check results.
Part 3 - Configuration Storage Monitoring Use this option to configure storage settings. Use this option to configure Monitoring settings. Settings: Configure when and what the system Type: Indicates the type of the installed disk. should monitor for. Capacity: Indicates the disk's capacity. Actions: Configure alarm-out (channel, beep) and Format: If the disk has been formatted, indicates notification (email, LAN1 through 5, SNS, alert...
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Part 3 - Configuration Monitoring Options Define monitoring times. If self-diagnosis is not performed on a regular basis, the System system will assume an error. Panic Record Define panic recording actions. The system will assume an error if the system has been scheduled to record normally but recording does not take place during scheduled intervals.
Part 3 - Configuration Camera Setup Advanced Setup Configure security and other advanced camera Refer to the Menu Use on page 35 for basic settings. information on using the Setup menus. General Enable/disable and rename cameras. Video: Adjust the camera image sensor settings such as white balance and exposure.
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Part 3 - Configuration Types of configuration options shown vary Set: Choose a preset number and then enter a depending on the PTZ functions supported by the name. This saves the current preset under the camera. specified preset number and name. Go to: Select a preset from the list and then click Go to to move the camera to the selected preset position.
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Part 3 - Configuration 3 Pattern Set: Used to set up a tour profile. Used to set up a pattern profile for the camera to follow along. - Name: Enter a name for the tour profile. Start recording: Select a pattern number, - No.: Indicates the order of the function in the enter a name for the pattern, and then click OK tour sequence.
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Part 3 - Configuration 6 Auto Run: Specify which action to take if the camera has not been controlled for the specified duration of time. 7 Auto Pan: Specify the camera's panning direction. When Auto Pan is selected from Edit: Rename the selected privacy masking area. a remote program, the camera pans in the Delete: Delete the selected privacy masking area.
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Part 3 - Configuration IR Mode: IR Mode blocks out the infrared Manual: Adjust the white balance manually. Adjust spectrum. You can ensure clear images at all times Red and Blue gain values. Greater the value, greater by blocking out the infrared spectrum in high-lighting the intensity of the corresponding color.
Part 3 - Configuration Focus Mode: Used to change the focus movement Live/Remote Video Profile: Check the current Live format as Auto/Manual/Semi-Automatic. It may not video picture quality and edit remote video profile be supported depending on the device. settings. Shutter Speed Control: Adjust Shutter Speed.
Part 3 - Configuration Record Setup Refer to the Menu Use on page 35 for basic information on using the Setup menus. General Audio Codec: Select an audio codec. (G.711 Configure general recording settings. u-Law or G.726) Audio In: Select an audio input source (microphone or line-in) and then adjust the volume.
Part 3 - Configuration Limit Time-Lapse Recording: You can store Schedule event recording data for longer. The limit can be set as between 1 day and 99 days. If you do not wish to use Limit Time-Lapse Recording, select Never. This function is activated when data has been stored for longer than as configured because the recording disk has sufficient capacity and saves new data by overwriting Time Lapse Recording...
Part 3 - Configuration Simple Mode Options Advanced Mode Options Mode: Select No Record, Time, Event, or Time Select to configure event types and video profiles. & Event. Type: Event-specific and time recording icons are as follows: Unless the Panic Record button is Time Lapse pressed, no recording will take place Audio Detection...
Part 3 - Configuration If no event mode schedule exists in the schedule, a warning message prompting you to add an event mode schedule will be displayed. The warning message will appear even in Time & Event mode. Event Setup Use the remote control's arrow buttons to move the block selection window up, down, left, and right.
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Part 3 - Configuration Min. Blocks: Motion needs to be detected in more Trip Zone than the specified number of blocks in order to trigger a Motion Detection event. You may select a value between 1 and the number of blocks selected under Zone for daytime and nighttime, each.
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Part 3 - Configuration - Reverse: Clear the blocks selected within the Tampering selection window and select all unselected blocks within the selection window. - Select All: Select all blocks. - Clear All: Clear all block selections. - Reverse All: Clear all selected blocks within the screen and select all unselected blocks within the screen.
Part 3 - Configuration Alarm-In Video Loss No.: Enable / disable alarm-ins. Actions: Specify which actions to take when a Video Loss event occurs. This option includes both local and network camera - Record: Specify which cameras to begin linked alarm-ins.
Part 3 - Configuration Activation Time: Specify how long audio detection has to last in order for it to be considered an event. Audio detections that do not last for the specified duration of time will not be considered as events. Actions: Specify which actions to take when audio detection events occur.
Part 3 - Configuration Time Out: Once Time Out has been enabled, the Device Setup system will assume the end of a transaction if no new string is entered within the specified duration of Refer to the Menu Use on page 35 for basic time.
Part 3 - Configuration Network Setup WebGuard: If you wish to use WebGuard, select WebGuard - Use WebGuard Service. Select WebGuard - WebGuard Port and choose a port Refer to the Menu Use on page 35 for basic number between 12001 and 14000. For more information on using the Setup menus.
Part 3 - Configuration To use the UPnP (Universal Plug and Play) feature, select Use UPnP. If using an IP router (or NAT), UPnP service allows the device to automatically If using a dynamic IP address, FEN service makes it forward the port to the NVR.
Part 3 - Configuration Status: Used to check the status of the device Callback being registered to the FEN server. Configure Callback settings. Select Save after making changes to register the NVR's name to the FEN server. If FEN has been configured correctly, the FEN server's help desk information will be displayed in the Help Desk field the next time you access the FEN Setup screen.
Part 3 - Configuration The event recordings generated by a camera can be attached only. Select the MP4 Clip option at the bottom to attach .mp4 video clips. This option enables the NVR to send out SNS messages. SMTP Setup Select SMTP Setup at the bottom right corner of the screen to configure an SMTP server.
Part 3 - Configuration Display Setup Main Monitor Configure monitor-related settings. Refer to the Menu Use on page 35 for basic information on using the Setup menus. Show OSD (On Screen Display) information on the bottom of the screen. Mode: Select Full Sequence or Cameo Sequence.
Part 3 - Configuration Status Setup Refer to the Menu Use on page 35 for basic information on using the Setup menus. Event This screen displays an overview of all events. When an event occurs, the corresponding channel flashes for 5 seconds. Event Types Alarm-In Check Alarm-In...
Part 3 - Configuration Storage Indicates each disk's status. Configure Disk Bad and Disk Temperature settings under Setup > System > Monitoring. Not Formatted A disk that has never been used before. Disk performing normally. Good If the HDD is partially damaged, indicates the bad sector Disk Bad percentage.
Part 3 - Configuration Network This page provides a complete overview of the network status in real-time. Information shown include camera connection status, LAN port link status, power consumption, number of connected clients, and network connection info. Camera Connection indicates the camera is connected. indicates the camera is not connected.
Search Part 4 - Search Time-Lapse Search While in Live mode, select the Search Mode icon and select Time-Laspe Search or Event Log Search. Select Setup while in Search mode to display a menu from which you can select Control Area. Press Setup once more to move the Control Area.
Part 4 - Search Search Menu 4 5 6 7 8 9 1 Layout Used to change the screen layout to single screen, 2x2, 3x3, 4x4, 5x5, or 6x6. 2 Previous/Next Group Loads the previous/next screen group. 3 Display OSD On/Off: Enables/disables the OSD feature. Original Ratio On/Off: Setting On displays video on the camera screen in its original ratio.
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Part 4 - Search CAM3 4 5 6 7 8 1 Bookmark Select the icon to add a bookmark to the current playback position. Select a bookmark from the Bookmark setup window on the right side of the Time-Lapse Search mode screen to move to the registered playback position.
Part 4 - Search 4 Event Search Farther back the data is on the record table, the Selecting Event Search provides Motion Search and more recent it is. Text-In Search options. If the system's clock is changed to a previous Motion Search: Perform Motion Search.
Part 4 - Search The Zone setting can be configured in the identical Motion Search manner as the Zone setting under System Setup - Motion Detection. For more information, refer to the Select Motion Search from the Search menu to bring Motion on page 51.
Part 4 - Search Select Option... to configure Text-In Search options. A-B Clip Copy Designate a start point and an end point and copy the data in between. Select Export – A-B Clip Copy from the Search menu to set point A. The icon will appear on the status indicator area on the upper right corner of the screen.
Part 4 - Search Printer Model One-Touch Clip Copy configures the storage - PostScript Printer: Prints the current frame range automatically based on the storage drive's using the printer connected to the NVR's USB capacity. If there is insufficient space available port.
Part 4 - Search If designating From or To settings manually, you will Overlapped Recording Search be able to enable/disable the Check Time Overlap option. If the system's clock is changed to a point in the past, If the system's clock has been changed and the overlapping recordings may be produced.
WebGuard Part 5 - WebGuard WebGuard is a program that allows you to view and search video from remote locations over the Internet and can be accessed on a regular web browser such as Internet Explorer. System requirements for running WebGuard are as follows: ®...
Part 5 - WebGuard Launching a new version of WebGuard for the first time can cause Internet Explorer to load information from the previous version. In this case, navigate to Tools Internet Options General, delete temporary Internet files, and then restart WebGuard. On Microsoft Windows Vista or above, lowered image transmission rate can prevent the screen from being displayed or updated.
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Part 5 - WebGuard Select the desired mode. Changing the mode places the selected camera in the first cell of the layout that will be changed. Select the camera you wish to monitor. Used to adjust live video quality. Used to control a PTZ camera at a remote location. Controls remote alarm out devices.
Part 5 - WebGuard Web Search Mode A remote web search program that allows you to search for recordings from remote locales in real-time. While in Web Search mode, connection to remote locales will terminate automatically after 30 minutes of inactivity. $ % ^ &...
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Part 5 - WebGuard Use the playback controls to play back video. Go to First Fast Forward Play by Frame (backwards) Play by Frame (forwards) Rewind Go to Last Play/Pause Select the desired mode. Use the calendar to search for video recordings by specific dates. Dates containing video recordings are highlighted in black.
Part 6 - Appendix System Log Types Boot Up Panic On System Shutdown Panic Off Restart Clear All Data Upgrade Success Clear Disk Upgrade Error Format Disk Power Failure Disk Full Time Changed Auto Deletion Time Zone Change Search Begin Time Sync.
Part 6 - Appendix Error Code Types Upgrade Error Codes Type Type Unknown Error Remote Network Error Incorrect File Version No Remote Upgrade Permission Incorrect OS Version Remote Upgrade File Save Failure Incorrect Software Version Remote Upgrade Cancelled by User Incorrect Kernel Version USB Storage Device Mount Failure Storage Device Mount Failure...
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Part 6 - Appendix Network Error Codes Type Type Cause of Failure Unknown Connection Cancelled by User Normal Logout No Response from Network Device Host All Channels in Use - Connection Denied High Network Noise Level Incorrect Product Version Info Transmission Queue Full Incorrect User Name or Password Incorrect OEM Info...
Part 6 - Appendix Troubleshooting Problem Solution Check the power cable connection status. The main unit won't turn on. Check the power outlet. Check the camera's video cable connection status. Check the monitor's video cable connection status. Unable to display Live video. Check the camera's power setting.
1920x1080, 1680x1050 480ips @ Full HD (SmartIP-PD Series) Recording Speed (IPS) 480ips @ HD (SmartIP-16SD) 240ips @ HD (SmartIP-8SD) Playback Speed (IPS) 120ips @ Full HD Alarm In 4 TTL, NC/NO programmable, 2.4V (NC) or 0.3V (NO) threshold, 5V DC...
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Part 6 - Appendix Connectors Video In Ethernet: 9 ports Camera Power Out Ethernet: 8 ports HDMI: 1 HDMI Monitor Out VGA: 1 DB15 Audio In 1 RCA connector Audio Out 1 RCA connector Alarm Terminal block Ethernet Port 1 RJ-45 eSATA Ports 4 eSATA Ports (SmartIP-PD Series), 2 eSATA Ports (SmartIP-SD Series) RS232 Serial Port...
Part 6 - Appendix Index Panic Recording Pre-Event Print PTZ Control Alarm-In Alarm-Out Audio Recording Recording Record Setup Camera Registration Clip Copy Schedule Search Storage Event Monitoring Stream Text-In Text-In Search Timelapse Mode IP Address Upgrade Live Mode Login Video-Analytics Motion Search Mouse WebGuard...
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WARRANTY INFORMATION Please keep this document in a safe place. DO NOT return this document to Pacific Communications. EQUIPMENT DETAILS MODEL SERIAL NUMBER DATE OF PURCHASE IMPORTANT INFORMATION PLEASE RETAIN ALL MANUALS SUPPLIED WITH THE EQUIPMENT AND PROOF OF PURCHASE.
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Subject to the requirements of any applicable Act or legislation and to the extent permitted by law, no liability (whether expressed or implied) of any nature whatsoever, is accepted by Pacific Communications for any consequential loss, damage or injury arising as a result of any fault in the Equipment.