Troubleshooting - Gorenje ZOS2467 Instructions For Use Manual

Troubleshooting

Problem:
After connecting to the power
mains, the appliance does not
operate:
Cooling system has been
working continuously for a long
period of time:
Ice accumulation in the freezer
interior is a result of:
D light is on/is fl ashing:
Door won't open easily:
Bulb replacement (certain
models only):
Signal light B is fl ashing:
Occurrence of murmur after
closing the door:
Error code displayed (certain
models only):
If none of the above reasons seems to match your problem, please contact the nearest service
center and state the type, model and serial number as indicated on the label with basic information
attached in the appliance interior.
Cause or remedy:
• Make sure the wall outlet is powered and that the appliance
is plugged in.
• Too high environment temperature.
• Door is open too often or it is left open too long.
• Door is not closed appropriately (there may be dirt between
the door and the refrigerator, the door may be tilted, the seal
should be checked, etc.).
• Too much fresh food was inserted.
• Insuffi cient compressor and condenser cooling. Check the air
circulation behind the appliance and clean the condenser.
• Poor door sealing. If the seal is dirty or damaged, clean or
replace it.
• Door is opened too often or left open too long.
• Placing warm food into the freezer.
• Frequent opening of the door, door open too long.
• Door not closed properly (particle between door gasket,
sagged door, damaged gasket, etc...).
• Excessively long power failure.
• Excessive quantity of fresh food inserted at once.
• If you wish to open freezer door immediately or shortly after
closing it, you may feel rather strong resistance. When the
freezer door is opened, some cool air escapes from the
freezer compartment and it is replaced by warm air from the
environment. When this air is cooled, a sub-pressure builds
up, causing resistance to door opening. After a few minutes,
the condition is normalized and the door can be easily
opened again.
• Before replacing the light bulb, disconnect the appliance form
the power supply. Remove the plastic cover, replace the bulb
with a new one (E 14, max. same voltage as the factory one)
and fi t back the cover.
• Please dispose of this correctly.
• Light bulb is consumption material and is not covered by the
warranty.
• Bulb lamps used in this appliance are special purpose lamps
selected for household appliances use only. They are not
suitable for household room illumination.
• If the signal light B is fl ashing, call a service technician.
• After closing the door, some murmur can occur. This
phenomenon is normal and is due to pressure equalisation
• If the character E appears on the digital display (certain
models only), call service assistance.
.
23