VTech CS6519A User Manual page 50

There is
interference
during a
telephone
conversation.
My calls fade
out when I
am using the
handset.
• The handset may be out of range. Move it closer to the
base station.
• If you subscribe to high-speed Internet service (digital
subscriber line - DSL) through your telephone line, you
must install a DSL filter between the base station and the
telephone wall jack. The filter prevents noise and caller
ID problems caused by DSL interference. Please contact
your DSL service provider for more information about DSL
filters.
• Appliances or other cordless telephones plugged into the
same circuit as the base station can cause interference.
Try moving the appliance or base station to another outlet.
• Other electronic products may cause interference to
your cordless telephone. Install your telephone as far
away as possible from the following electronic devices:
wireless routers, radios, radio towers, pager towers,
cellular telephones, digital telephones, intercoms, room
monitors, televisions, VCRs, personal computers, kitchen
appliances, and other cordless telephones.
• If your telephone is plugged in with a modem or a surge
protector, plug the telephone (or modem/surge protector)
into a different location. If this doesn't solve the problem,
re-locate your telephone or modem farther apart from
each other, or use a different surge protector.
• The location of your base station can impact the
performance of your cordless phone. For better reception,
install the base station in a centralized location within your
home or office, away from walls or other obstructions. In
many environments, elevating the base station improves
overall performance.
• Disconnect the base station from the telephone wall jack
and plug in a corded telephone. If calls are still not clear,
the problem is probably in the wiring or telephone service.
Contact your telephone service provider (charges might
apply).
• If the other telephones in your home are having the same
problem, the problem is in the wiring or telephone service.
Contact your telephone service provider (charges may
apply).
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