Four Slot Ethernet Cradle - Symbol MC9000-G Product Reference Manual
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12-8
MC9000-G for Embedded Windows® CE .NET Product Reference Guide
Four Slot Ethernet Cradle
Table 12-3. Troubleshooting the Four Slot Ethernet Cradle
Symptom
Attempt by the mobile computer
to ActiveSync failed.
During communications, no data
was transmitted, or transmitted
data was incomplete.
Mobile computer has
successfully connected through
the cradle, but no data is being
transmitted over the
connection.
Cause
Mobile computer removed from
the cradle while the LED was
blinking green.
ActiveSync on the host
computer has not yet closed the
previous ActiveSync session.
Incorrect cable configuration.
Communications software
improperly configured.
Mobile computer ActiveSync
disabled or not configured to
accept network connection.
Host ActiveSync disabled or not
configured to accept network
connection.
Mobile computer removed from
cradle during communications.
Mobile computer has no active
connection.
Data is being transferred over
the S24 radio link.
Solution
Wait one minute and reinsert the mobile computer in
the cradle. This allows the cradle to attempt another
synchronization.
Wait one minute and reinsert the mobile computer in
the cradle. This allows the cradle to attempt another
synchronization.
Check your DHCP server and determine which IP
address was allocated to the cradle, then check
connectivity by pinging the cradle.
Perform setup as described in
Communications. Check your DHCP server and
determine which IP address was allocated to the
mobile computer slot, then check connectivity by
pinging the cradle.
On the mobile computer, tap Start - ActiveSync -
Tools - Options - Options button. Then, uncheck the
Enable PC sync using this connection: check box.
On the host computer, check File - Connection
Settings - Allow network (Ethernet) Server
Connection with this desktop computer.
Replace mobile computer in cradle and retransmit.
An icon will be visible in the status bar if a
connection is currently active.
Temporarily disable the radio link to force data
transmission through the cradle. Tap the wireless
LAN icon from the systray on the Today screen.
Tap the Mode/General tab. Enter an in-valid value in
the ESSID: text box and tap the OK button. Power
cycle the mobile computer. Verify that your radio link
has been disabled (the wireless LAN icon has a red
box with a ! on it).
Once you have completed your data transmission, re-
enable your radio link.
Chapter 4,
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