Linksys WIP330 User Manual
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Linksys WIP330 User Manual

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®
A Division of Cisco Systems, Inc.
Wireless-G
IP Phone

User Guide

Voice
WIP330
Model No.

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Summary of Contents for Linksys WIP330

  • Page 1: User Guide

    ® A Division of Cisco Systems, Inc. Wireless-G IP Phone User Guide Voice WIP330 Model No.
  • Page 3 Copyright and Trademarks Specifications are subject to change without notice. Linksys is a registered trademark or trademark of Cisco Systems, Inc. and/or its affiliates in the U.S. and certain other countries. Copyright © 2005 Cisco Systems, Inc. All rights reserved. Other brands and product names are trademarks or registered trademarks of their respective holders.

  • Page 4: Table Of Contents

    Wireless-G IP Phone Table of Contents Chapter 1: Introduction Welcome What’s in This User Guide? Chapter 2: Getting to Know the Wireless-G IP Phone The Bottom Panel The Front and Side Panels The Back Panel Chapter 3: Installing and Using the Wireless-G IP Phone Overview Inserting the Battery into the Wireless-G IP Phone Powering on the Wireless-G IP Phone...
  • Page 5 List of Figures Figure 2-1: Bottom Panel Figure 2-2: Front Panel Figure 2-3: Side Panel Figure 2-4: Back Panel Figure 3-1: Press the Button Figure 3-2: Insert the Battery Figure 3-3: Connect the Power Figure 3-4: Front Panel Figure 3-5: Scan for Wireless Networks Figure 3-6: Select Wireless Network Figure 3-7: Connect to Wireless Network Figure 3-8: Enter WEP Key (for Secured Networks)
  • Page 6 Wireless-G IP Phone Figure 4-18: Network Settings - Fixed IP Figure 4-19: Enter IP Address Figure 4-20: Select Subnet Mask Figure 4-21: Enter Subnet Mask Figure 4-22: Select Phone Settings Figure 4-23: Phone Settings Figure 4-24: Ring Options Figure 4-25: Ring Types Figure 4-26: Keypad Tone Figure 4-27: MSG Tone Figure 4-28: Change Date...

  • Page 7: Chapter 1: Introduction Welcome

    Chapter 1: Introduction Welcome Thank you for choosing the Linksys Wireless-G IP Phone. It will allow you to make phone calls using your broadband connection, whether you are at home, in your office, or at a public hotspot. How does the IP Phone do this? It connects to your wireless router or gateway, so telephone service is delivered through your cable or DSL Internet connection.
  • Page 8 Appendix E: Regulatory Information This appendix supplies the regulatory information regarding the IP Phone. • Appendix F: Contact Information This appendix provides contact information for a variety of Linksys resources, including Technical Support. Chapter 1: Introduction What’s in This User Guide?

  • Page 9: Chapter 2: Getting To Know The Wireless-G Ip Phone

    Chapter 2: Getting to Know the Wireless-G IP Phone The Bottom Panel The IP Phone’s headset jack and USB port are located on the bottom panel. Headset Jack Figure 2-1: Bottom Panel Headset Jack This jack allows you to connect a headset. USB Port The USB port allows you to attach the included power adapter.

  • Page 10: The Front And Side Panels

    Wireless-G IP Phone The Front and Side Panels The power LED is located at the top of the IP Phone, while its buttons are located on the front and side panels. Power LED Blue/Purple. The LED lights up blue when the IP Phone is powered on and ready. It flashes, alternating between blue and purple, when the IP Phone is re-charging.

  • Page 11: Figure 2-3: Side Panel

    Icon Button Name Function Power On/Off or Press and hold this button for End Call two seconds to power the IP Phone on or off. Ends the call or exits the current menu Speakerphone Switches to speakerphone (The speaker is located on the back of the IP Phone) Volume Raises or lowers the volume...

  • Page 12: The Back Panel

    Wireless-G IP Phone The Back Panel The IP Phone’s speaker (for the speakerphone feature) and battery compartment are located on the back panel of the IP Phone. (The speaker is controlled by the speakerphone button on the side panel. For directions on how to insert the battery, refer to “Chapter 3: Installing and Using the Wireless-G IP Phone.”...

  • Page 13: Chapter 3: Installing And Using The Wireless-G Ip Phone

    Chapter 3: Installing and Using the Wireless-G IP Phone Overview This chapter provides instructions for first-time installation and use of the IP Phone. You will insert the battery into the IP Phone and then set it up for your wireless network and Internet phone service. Then you will be able to make and receive Internet phone calls.

  • Page 14: Powering On The Wireless-G Ip Phone

    Wireless-G IP Phone Powering on the Wireless-G IP Phone Make sure you have the account information, including necessary IP Phone settings, supplied by your Internet phone service provider. If you already have an account set up with your Internet phone service provider, then proceed to step 1.

  • Page 15: Figure 3-4: Front Panel

    3. The power LED will flash, alternating between blue and purple. For the initial charge, allow the battery to charge for at least 10 hours, so the battery will have a full charge, which is indicated by a solidly lit Power LED. This maximizes battery performance and life. When the battery is fully charged, proceed to “Setting up the Wireless-G IP Phone.”...

  • Page 16: Setting Up The Wireless-G Ip Phone

    Wireless-G IP Phone Setting up the Wireless-G IP Phone Before you begin, make sure your network has an active Internet connection. 1. Press and hold the Power On/Off button for two seconds. 2. The IP Phone will boot up and automatically scan for wireless networks. A list of wireless networks will be displayed and show their wireless network names (also known as Service Set Identifier or SSID), security status (a lock indicates wireless security), and signal strength, which is indicated by a bar graph.

  • Page 17: Figure 3-7: Connect To Wireless Network

    4. The IP Phone will automatically connect to the network you have selected. If security is enabled on the selected network, a new screen will appear. Using the navigation pad, select the appropriate transmit key number and then move to the WEP Key field. Enter the network’s WEP key.

  • Page 18: Figure 3-10: Select Menu

    Wireless-G IP Phone 6. The standby screen will appear. Select Menu. Figure 3-10: Select Menu Phone Settings will be highlighted. Navigate the menu choices, and then select SIP Settings. (SIP stands for Session Initiation Protocol.) Figure 3-11: Select SIP Settings Chapter 3: Installing and Using the Wireless-G IP Phone Setting up the Wireless-G IP Phone...

  • Page 19: Figure 3-12: Edit Proxy Ip

    8. A list of SIP settings will be displayed. For the Proxy IP setting, select Edit. NOTE: The Proxy IP address and other information should have been supplied by your Internet phone service provider. If you do not have this information, contact your Internet phone service provider.
  • Page 20 Wireless-G IP Phone 10. Scroll down to Proxy Port, and select Edit. 11. Enter the Proxy Port number address in the new window, and then select Save. Figure 3-14: Save Proxy Port 12. Scroll down to Register Proxy IP, and select Edit. 13.
  • Page 21 14. Scroll down to Register Proxy Port, and select Edit. 15. Enter the Register Proxy Port number in the new window, and then select Save. 16. Scroll down to Outbound Proxy IP, and select Edit. 17. Enter the Outbound Proxy IP address in the new window, and then select Save. Chapter 3: Installing and Using the Wireless-G IP Phone Setting up the Wireless-G IP Phone Wireless-G IP Phone...
  • Page 22 Wireless-G IP Phone 18. Scroll down to Outbound Proxy Port, and select Edit. 19. Enter the Outbound Proxy Port number in the new window, and then select Save. 20. If your Internet phone service provider did not provide an Expire Time setting, then keep the default setting, 3600 seconds, and proceed to step 20.
  • Page 23 22. Scroll down to Phone Number, and select Edit. 23. Enter the Phone Number you will use for Internet phone calls, and then select Save. 24. Scroll down to User Name, and select Edit. 25. Enter the User Name in the new window, and then select Save. Chapter 3: Installing and Using the Wireless-G IP Phone Setting up the Wireless-G IP Phone Wireless-G IP Phone...
  • Page 24 Wireless-G IP Phone 26. Scroll down to Password, and select Edit. 27. Enter the Password, and then select Save. Figure 3-22: Save Password 28. On the SIP Settings screen, select Save. Figure 3-23: Save SIP Settings Chapter 3: Installing and Using the Wireless-G IP Phone Setting up the Wireless-G IP Phone...
  • Page 25 29. Select Return to return to the standby screen. 30. The standby screen will indicate that the IP Phone is ready to make or receive phone calls. The installation of the Wireless-G IP Phone is complete. Proceed to the next section, “Using the Chapter 3: Installing and Using the Wireless-G IP Phone Setting up the Wireless-G IP Phone Wireless-G IP Phone.”...

  • Page 26: Using The Wireless-G Ip Phone

    Wireless-G IP Phone Using the Wireless-G IP Phone To make a call, enter the phone number you want to call. Then press the Call button. When you are on a phone call, select Option to see a list of menu choices. Select HangUp to end the call. To change the volume, use the + and - buttons on the side panel of the IP Phone.
  • Page 27 Blind TFR. For a blind transfer, select Blind TFR. Dial the number to which you want to transfer the call. Select Blind TFR again. Then hang up. When you are on your call, select Blind TFR. A new window will appear. Enter the phone number to which you want to transfer the call, and then press the Call button.
  • Page 28 Wireless-G IP Phone Chapter 3: Installing and Using the Wireless-G IP Phone Using the Wireless-G IP Phone...

  • Page 29: Chapter 4: Configuring The Wireless-Gip Phone

    Chapter 4: Configuring the Wireless-G IP Phone Instructions for Configuring the Wireless-G IP Phone Follow these instructions to configure the IP Phone’s settings. You will use these buttons to navigate menus and select your choices. Icon Button Name Function Softkey Press the left or right softkey to select the appropriate action shown on the left- or right-...

  • Page 30: Status Information

    Wireless-G IP Phone Status Information The standby screen will display a variety of information about the IP Phone. Wireless Signal Strength At the top of the screen, the icon on the left indicates wireless signal strength. Time Display The current time is shown. To change this time and its format, analog or digital, use the main menu. Status of the IP Phone This indicates whether the IP Phone is ready to make and receive calls.

  • Page 31: Settings Of The Wireless-G Ip Phone

    Internet Phone Number The Internet phone number of the IP Phone is shown. Menu Press the left softkey button to view the main menu. Its choices will be described in further details below. Phonebook Press the right softkey to access the Phonebook. This can also be accessed through the main menu. Settings of the Wireless-G IP Phone You will have nine menu choices: Call Log, Phone Book, Call Option, Network Settings, Phone Settings, Wireless, SIP Settings, Web Site, and Information.

  • Page 32: Figure 4-5: Call Log

    Wireless-G IP Phone Call Log Scroll through these choices and press the left softkey to make a selection. Select Return to return to the previous menu. Missed. A list of missed calls will be displayed. Select Delete to delete a call. Select Return to return to the previous menu.

  • Page 33: Figure 4-6: Select Phone Book

    Phone Book You will see a list of contacts (when you have contacts in the Phone Book). Select Option to see menu choices. Select Return to return to the previous menu. Option You have these choices: Edit (available when you have contacts in the Phone Book), Add, Delete (available when you have contacts in the Phone Book), and Mem Usage.

  • Page 34: Figure 4-9: Add Person

    Wireless-G IP Phone Add. Select Add to add a new contact. Scroll through the different settings: Name, Home Number, Office Number, Mobile Number, SIP-Home Number, SIP-Office Number, SIP-Mobile Number. For each setting, select Edit. Enter the appropriate information in the new window. Select Save to save the new information, or select Clear to delete a character or number on-screen.

  • Page 35: Figure 4-11: Select Call Option

    Call Option To forward calls, select Forwarding. Select Return to return to the previous menu. Forwarding Scroll through these choices and press the left softkey to make a selection. Select Save to return to the Call Option screen. Unconditional. If you want to forward all calls, select Edit. Enter the new number in the new window.

  • Page 36: Figure 4-17: Enter Dns Ip Address

    Wireless-G IP Phone Network Settings You have two IP Modes available, DHCP and Fixed IP. In most cases, you should keep the default setting, DHCP, if your network router or gateway will assign IP addresses to the IP Phone. If you want to assign a static IP address to the IP Phone, select Fixed IP.

  • Page 37: Figure 4-18: Network Settings - Fixed Ip

    Fixed IP If Fixed IP is selected as the IP Mode, the screen will show these settings: IP Address, Subnet Mask, Default Gateway, Primary DNS, and Secondary DNS. IP Address. To add or change the IP Address, select Edit. Enter the new IP Address in the new window.

  • Page 38: Figure 4-22: Select Phone Settings

    Wireless-G IP Phone Phone Settings You can customize the settings of the IP Phone. You have these choices: Ring Option, Keypad Tone, Wallpaper, Date & Time, Language, Power, and Upgrade. Select Return to return to the previous menu. Ring Option Scroll through these choices and press the left softkey to make a selection.

  • Page 39: Figure 4-26: Keypad Tone

    Keypad Tone To hear the actual keypad tone, scroll through these choices: Off, Soft, and Loud. The selected keypad tone is indicated by the <*> symbol. Highlight the keypad tone you want to select, and then select Settings to save your change.

  • Page 40: Figure 4-28: Change Date

    Wireless-G IP Phone Date & Time You have six choices: Date, Clock, Time Format, Clock Type, Time Zone, and NTP Server. Select Exit to return to the previous menu. Date. Press the left softkey to select the Date setting. A new window will be displayed. Make your changes, and then select Save.

  • Page 41: Figure 4-32: Select Time Zone

    Time Zone. Press the left softkey to select the Time Zone setting. A list of multiple time zones will be displayed. The selected time zone is indicated by the <*> symbol. Scroll through these choices, and highlight the time zone. Then select Settings to save your change. Select Exit to return to the Ring Option menu without changing the time zone.
  • Page 42 Wireless-G IP Phone Language The selected language is indicated by the <*> symbol. Highlight the language you want to select, and then press the left softkey to save your change. Select Exit to return to the Phone Settings menu without changing the language. Power You have two Power Saving settings available, On and Off.
  • Page 43 Upgrade The IP Phone is pre-configured with the correct Download URL and OS Image File entries. Plug the USB mini-B connector of the included power adapter into the USB mini-B port of the IP Phone. Then connect the power adapter to a standard electrical outlet. Select Upgrade to start upgrading the IP Phone’s firmware, or select Return to cancel the upgrade and return to the Phone Settings menu.
  • Page 44 Wireless-G IP Phone Wireless You have two choices, Set Wi-Fi and Profiles. If you want to scan for wireless networks in your local area, select Set Wi-Fi. If you want to configure configuration profiles for different network setups, select Profiles. Press the left softkey to make a selection. Select Return to return to the previous menu.
  • Page 45 The IP Phone will automatically connect to the network you have selected. If security is enabled on the selected network, a new screen will appear. Using the navigation pad, select the appropriate transmit key number and then move to the WEP Key field. Enter the network’s WEP key.
  • Page 46 Wireless-G IP Phone Profiles You will see a list of profiles (when you have profiles already configured). Select Option to see menu choices. Select Exit to return to the previous menu. Option You have these choices: Edit (available when you have at least one existing profile), Add, Delete (available when you have at least one existing profile), and Go Down/Up (available when you have more than one profile).
  • Page 47 transmit key number. Select Save to save the new transmit key number, or select Exit to return to the Edit Profile menu without changing the number. WEP Key. To enter the WEP Key, select Edit. Enter the new WEP Key in the new window. Select Save to save the new WEP Key, or select Clear to delete a character or number on-screen.
  • Page 48 Wireless-G IP Phone Key Index. For the index of transmit keys, you have a choice of 1-4. To specify which WEP key the IP Phone will use, select Edit. A new window will open. Scroll through the numbers, and select the appropriate transmit key number. Select Save to save the new transmit key number, or select Exit to return to the Add Profile menu without changing the number.
  • Page 49 SIP Settings SIP settings are used to configure your Internet phone service. The necessary setup information is supplied by your Internet phone service provider. If you do not have this information, contact your Internet phone service provider before you make any changes. Select Save to return to the previous menu.
  • Page 50 Wireless-G IP Phone Outbound Proxy IP. To add or change the Outbound Proxy IP address, select Edit. Enter the new Outbound Proxy IP address in the new window. Select Save to save the new setting, or select Clear to delete a number on-screen. Outbound Proxy Port.
  • Page 51 User Name. To add or change the User Name, select Edit. Enter the new User Name in the new window. Select Save to save the new setting, or select Clear to delete a character or number on- screen. Password. To add or change the Password, select Edit. Enter the new Password in the new window.
  • Page 52 Wireless-G IP Phone Web Site A list of web sites will be shown. Scroll through these choices and press the left softkey to make a selection. Select Return to return to the previous menu. When the web site is displayed, use the navigation pad to control cursor. Press the center selection key to select menu choices and highlight items.
  • Page 53 Information The status information of the IP Phone and its software is displayed on this read-only screen. Scroll through the settings to view them. Select Exit to return to the previous menu. Phone Number. Displayed here is the Phone Number of the IP Phone. IP Address.
  • Page 54 Wireless-G IP Phone Chapter 4: Configuring the Wireless-G IP Phone Settings of the Wireless-G IP Phone...

  • Page 55: Appendix A: Troubleshooting

    This appendix provides solutions to problems that may occur during the installation and operation of the Wireless-G IP Phone. Read the description below to solve your problems. If you can't find an answer here, check the website of your Internet phone service provider or the Linksys website at www.linksys.com/international. Common Problems and Solutions 1.
  • Page 56 Wireless-G IP Phone If you have a non-Linksys router, refer to its documentation for instructions. If you have a Linksys router, then follow these instructions: 1. On one of your networked computers, open your web browser. 2. Access the Router’s Web-based Utility by going to http://192.168.1.1 or the IP address of the Router.
  • Page 57 IP Phone. These four port ranges are as follows: 5060-5061 (UDP), 53-53 (UDP), 69-69 (UDP), and 10000-20000 (UDP). If you have a non-Linksys router, refer to its documentation for instructions. If you have a Linksys router, then follow these instructions: 1.
  • Page 58 Wireless-G IP Phone 6. Select the protocol you will be using, UDP. 7. Enter the IP address of the IP Phone. For example, if the IP Phone’s IP address is 192.168.1.100, you would enter 100 in the field provided. 8. Repeat steps 5-7 until you have entered all four port ranges for the IP Phone. Application Start and End Internet phone 1...
  • Page 59 • There may not be enough bandwidth available for your Internet phone call. You may want to test your bandwidth using one of the bandwidth tests available online. If necessary, access your service account at your Internet phone service provider’s website, and reduce the bandwidth requirements for your service.
  • Page 60 Wireless-G IP Phone If you have a non-Linksys router, refer to its documentation for instructions. If you have a Linksys router, then follow these instructions: 1. On one of your networked computers, open your web browser. 2. Access the Router’s Web-based Utility by going to http://192.168.1.1 or the IP address of the Router.

  • Page 61: Frequently Asked Questions

    5. The power LED does not light up. Go through this checklist until your problem is solved: • Unplug the power adapter from the IP Phone. Wait five seconds. Re-connect the power adapter. • You may be using the wrong power adapter. Make sure the power adapter you are using is the one included with the IP Phone.
  • Page 62 Wireless-G IP Phone Appendix A: Troubleshooting Frequently Asked Questions...

  • Page 63: Appendix B: Glossary

    This glossary contains some basic networking terms you may come across when using this product. For more advanced terms, see the complete Linksys glossary at http://www.linksys.com/glossary. Access Point - A device that allows wireless-equipped computers and other devices to communicate with a wired network.
  • Page 64 Wireless-G IP Phone DMZ (Demilitarized Zone) - Removes the Router's firewall protection from one PC, allowing it to be “seen” from the Internet. DNS (Domain Name Server) - The IP address of your ISP's server, which translates the names of websites into IP addresses. Domain - A specific name for a network of computers.
  • Page 65 Passphrase - Used much like a password, a passphrase simplifies the WEP encryption process by automatically generating the WEP encryption keys for Linksys products. Port - The connection point on a computer or networking device used for plugging in cables or adapters.
  • Page 66 Wireless-G IP Phone Switch - 1. A data switch that connects computing devices to host computers, allowing a large number of devices to share a limited number of ports. 2. A device for making, breaking, or changing the connections in an electrical circuit. TCP (Transmission Control Protocol) - A network protocol for transmitting data that requires acknowledgement from the recipient of data sent.

  • Page 67: Appendix C: Specifications

    Appendix C: Specifications Model WIP330 Standards 802.11b, 802.11g Channels 11 Channels (US, Canada), 13 Channels (Europe) Transmit Power 12 dBm for 802.11b and 802.11g @ Normal Temp Range External Interface One Mini USB 1.1 Port, One Stereo Ear Phone Jack Display 2.2 inch (55.9 mm) (240 x 320 pixels)
  • Page 68 Wireless-G IP Phone DTMF Transmission In-band, Out-band (RFC2833) Voice Quality Acoustic Echo Cancellation Jitter Buffer Control Comfortable Noise Generation Packet Loss Concealment Dimensions 1.84" x 5.32" x 0.74" (W x H x D) (46.7 mm x 135.2 mm x 18.8 mm) Unit Weight 4.20 oz.

  • Page 69: Appendix D: Warranty Information

    LIMITED WARRANTY Your Internet phone service provider warrants to You that, for a period of one year (the “Warranty Period”), your Linksys Product will be substantially free of defects in materials and workmanship under normal use. Your exclusive remedy and Your Internet phone service provider’s entire liability under this warranty will be for Your Internet phone service provider at its option to repair or replace the Product or refund Your purchase price less any rebates.
  • Page 70 Wireless-G IP Phone Appendix D: Warranty Information...

  • Page 71: Appendix E: Regulatory Information

    This equipment has been SAR-evaluated. The Maximum average SAR(1g) test value is 0.303 W/kg. Linksys declares that WIP 330 ( FCC ID: Q87-WIP330) is limited in CH1~CH11 for 2.4 GHz by specified firmware controlled in U.S.A. Appendix E: Regulatory Information...
  • Page 72 Wireless-G IP Phone Safety Notices Caution: To reduce the risk of fire, use only No. 26 AWG or larger telecommunication line cord. Do not use this product near water, for example, in a wet basement or near a swimming pool. Avoid using this product during an electrical storm.
  • Page 73 User Information for Consumer Products Covered by EU Directive 2002/96/EC on Waste Electric and Electronic Equipment (WEEE) This document contains important information for users with regards to the proper disposal and recycling of Linksys products. Consumers are required to comply with this notice for all electronic products bearing the following symbol:...
  • Page 74 Wireless-G IP Phone Appendix E: Regulatory Information...
  • Page 75 Wireless-G IP Phone Appendix E: Regulatory Information...
  • Page 76 Wireless-G IP Phone Appendix E: Regulatory Information...
  • Page 77 Wireless-G IP Phone Appendix E: Regulatory Information...
  • Page 78 Wireless-G IP Phone Appendix E: Regulatory Information...
  • Page 79 Wireless-G IP Phone Appendix E: Regulatory Information...
  • Page 80 Wireless-G IP Phone Appendix E: Regulatory Information...
  • Page 81 Wireless-G IP Phone Appendix E: Regulatory Information...
  • Page 82 Wireless-G IP Phone Appendix E: Regulatory Information...
  • Page 83 Wireless-G IP Phone Appendix E: Regulatory Information...
  • Page 84 Wireless-G IP Phone For more information, visit www.linksys.com. Appendix E: Regulatory Information...

  • Page 85: Appendix F: Contact Information

    Can't find information about a product you want to buy on the web? Do you want to know more about networking with Linksys products? Give our advice line a call at: Or fax your request in to: If you experience problems with any Linksys product,...
  • Page 86 Wireless-G IP Phone Appendix F: Contact Information...
  • Page 87 www.linksys.com...

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