Linksys WIP300 User Manual
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Linksys WIP300 User Manual

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®
A Division of Cisco Systems, Inc.
Wireless-G
IP Phone

User Guide

Voice
WIP300
Model No.

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Summary of Contents for Linksys WIP300

  • Page 1: User Guide

    ® A Division of Cisco Systems, Inc. Wireless-G IP Phone User Guide Voice WIP300 Model No.
  • Page 3 Copyright and Trademarks Specifications are subject to change without notice. Linksys is a registered trademark or trademark of Cisco Systems, Inc. and/or its affiliates in the U.S. and certain other countries. Copyright © 2006 Cisco Systems, Inc. All rights reserved. Other brands and product names are trademarks or registered trademarks of their respective holders.

  • Page 4: Table Of Contents

    Table of Contents Chapter 1: Introduction ..............1 Welcome .
  • Page 5 Wireless-G IP Phone...

  • Page 6: Chapter 1: Introduction

    Introduction Welcome Thank you for choosing the Linksys Wireless-G IP Phone. It will allow you to make phone calls using your broadband connection, whether you’re at home or in your office. How does the IP Phone do this? It connects to your wireless router or access point to receive telephone service through your cable or DSL Internet connection.

  • Page 7: What's In This User Guide

    Provides warranty information for the IP Phone. • Appendix E: Regulatory Information Provides regulatory information regarding the IP Phone. • Appendix F: Contact Information Provides contact information for a variety of Linksys resources, including Technical Support. Chapter 1: Introduction What’s in This User Guide?

  • Page 8: Chapter 2: Getting To Know The Wireless-G Ip Phone

    Getting to Know the Wireless-G IP Phone The Bottom Panel The IP Phone’s USB mini-B port is located on the bottom panel of the Phone. Use the USB mini-B port to connect the included AC adapter to the IP Phone to charge its battery.

  • Page 9: The Front Panel

    Wireless-G IP Phone The Front Panel The IP Phone’s buttons and their functions are described in the table below: Icon Button Name Function Softkeys Press the Soft Keys to select menu items directly above the Soft Keys. Navigation Button Move the Navigation button up or down to scroll through menus and settings. You can also press the Navigation button to select a highlighted menu item or setting.

  • Page 10: The Side Panel

    The Side Panel The IP Phone’s Headset jack is located on the side panel of the Phone. Use it to connect a headset for hands-free operation. Headset Jack Chapter 2: Getting to Know the Wireless-G IP Phone The Side Panel Wireless-G IP Phone...

  • Page 11: The Back Panel

    Wireless-G IP Phone The Back Panel The IP Phone’s battery compartment is located on the back panel of the IP Phone. For directions on how to insert the battery, refer to “Chapter 3: Installing and Using the Wireless-G IP Phone”. Battery compartment Chapter 2: Getting to Know the Wireless-G IP Phone The Back Panel...

  • Page 12: Chapter 3: Installing And Using The Wireless-G Ip Phone

    Installing and Using the Wireless-G IP Phone Overview This chapter provides instructions for first-time installation and basic use of the IP Phone. Follow the steps below to get started. Once you have finished configuring the phone you will be able to make and receive Internet phone calls. Inserting and Charging the Phone’s Battery 1.

  • Page 13: Charging The Ip Phone's Battery

    Wireless-G IP Phone Charging the IP Phone’s Battery 1. Connect the small end of the included AC power adapter to the USB mini-B port on the bottom of the IP Phone. USB mini-B port 2. Plug the other end of the adapter into a standard electrical outlet. You see a charging indicator on the LCD screen Note: Allow the battery to charge for eight hours before initial use.

  • Page 14: Setting Up The Wireless-G Ip Phone

    Setting up the Wireless-G IP Phone Before you begin, make sure you have an active Internet connection and the account information provided by your Internet phone service provider. Note: The Phone automatically dims and turns off the LCD display when the Phone is not in use. If this happens while you are configuring the Phone, press any key to turn the display back on and continue configuring the Phone.
  • Page 15 Wireless-G IP Phone 4. You see a message asking you to create a password. Press the Navigation button, then use the numeric keypad to enter a password. 5. When you are finished entering a password, press the Navigation button to save it. Note: After you have created a password, you will need to enter it to access the Profile menu.
  • Page 16 7. Press the Option Soft Key, then press the Select Soft Key to edit the default SIP account. 8. Highlight each setting your service provider requires you to change, then press the Select Soft Key to change the setting. When you are finished changing a setting, press the Navigation button to save your changes. Chapter 3: Installing and Using the Wireless-G IP Phone Setting up the Wireless-G IP Phone Wireless-G IP Phone...
  • Page 17 Wireless-G IP Phone 9. If you need to change a setting that does not appear on the Edit screen, scroll to Advanced, then press the Select Soft Key to enter the Advanced menu. 10. Highlight each setting your service provider requires you to change, then press the Select Soft Key to change the setting. When you are finished changing the setting, press the Navigation button to save your changes.
  • Page 18 12. Highlight Network Profile, then press the Select Soft key to enter the Network Profile menu. 13. Highlight the network profile that matches the type of security you’re using for your wireless network. If you don’t have security enabled on your wireless network, highlight OPEN.
  • Page 19 Wireless-G IP Phone 14. Press the Option Soft Key to enter the Profile Options menu, then press the Select Soft Key to edit the network profile. 15. Highlight Wireless Settings, then press the Select Soft Key to enter the Wireless Settings menu. Chapter 3: Installing and Using the Wireless-G IP Phone Setting up the Wireless-G IP Phone...
  • Page 20 16. Highlight ESSID, then press the Select Soft Key to enter the ESSID menu. 17. Highlight Site Survey, then press the Navigation button to scan for your wireless network. Chapter 3: Installing and Using the Wireless-G IP Phone Setting up the Wireless-G IP Phone Wireless-G IP Phone...
  • Page 21 Wireless-G IP Phone You see a list of wireless networks in range of the Phone. Highlight your wireless network’s ESSID name in the list, then press the Navigation button to select it. Continue with step 18. 18. If you don’t see your wireless network’s ESSID name in the list, your wireless network may not be set to broadcast its ESSID name. To enter the ESSID name manually, press the Back Soft Key to return to the ESSID menu, highlight New ESSID, then press the Navigation button to edit the ESSID name.
  • Page 22 19. Press the Back Soft Key until you return to the Wireless Settings menu. 20. Highlight Security, then press the Navigation button to enter the Security menu. Chapter 3: Installing and Using the Wireless-G IP Phone Setting up the Wireless-G IP Phone Wireless-G IP Phone...
  • Page 23 Wireless-G IP Phone 21. Highlight the type of security you have enabled on your wireless network and press the Navigation button to select it. Then change the settings to match your wireless network. If you don’t have security enabled on your wireless network, select OPEN. 22.
  • Page 24 23. Highlight Account Choice and press the Navigation button to enter the Account Choice menu. 24. Press the Navigation button to assign the default SIP account to the current network profile. Chapter 3: Installing and Using the Wireless-G IP Phone Setting up the Wireless-G IP Phone Wireless-G IP Phone...
  • Page 25 Wireless-G IP Phone 25. Highlight On, then press the Navigation button to activate the SIP Account. 26. Press the Back Soft Key until you return to the Phone’s home screen. Installation is complete. Proceed to the next section, “Using the Wireless-G IP Phone.” Chapter 3: Installing and Using the Wireless-G IP Phone Setting up the Wireless-G IP Phone...

  • Page 26: Using The Wireless-G Ip Phone

    Using the Wireless-G IP Phone To make a call, enter the phone number you want to dial, then press the Call button. To answer an incoming call, press the Accept Soft Key or the Call button. When you’re on a phone call, you can select the following options: Option Description Hold...
  • Page 27 Wireless-G IP Phone Chapter 3: Installing and Using the Wireless-G IP Phone Using the Wireless-G IP Phone...

  • Page 28: Chapter 4: Configuring The Wireless-G Ip Phone

    Configuring the Wireless-G IP Phone Status Information The home screen displays a variety of information about the IP Phone. Refer to the table below for a list of icons that appear on the home screen and their meanings: Icon Description Signal Strength: Indicates the signal strengh of the access point you’re IP Phone is connected to.

  • Page 29: Main Menu

    Wireless-G IP Phone Main Menu Press the Menu Soft Key on the Phone’s home screen to enter the Main menu. Refer to the sections below for information on the options available in the Main menu. Phonebook The Phonebook can store and display up to 200 contacts. To view a contact’s information, highlight the contact, then press the Navigation button. To call the contact, press the Call button, then press the Call Soft Key.

  • Page 30: Call Log

    Call Log The IP Phone keeps a list of the calls you’ve recently missed, dialed, and received. Refer to the table below for a list of options available in the Call Log: Option Description Missed Calls Displays a list of calls you’ve recently missed. Dialed Calls Displays a list of calls you’ve recently dialed.
  • Page 31 Wireless-G IP Phone E-mail The IP Phone’s built-in e-mail client allows you to send and receive messages using your POP3 e-mail account. Note: Not all e-mail services support POP3. Contact your e-mail service for more information about POP3 settings and support. Configuring Your Account 1.
  • Page 32 Using the E-mail Client Refer to the table below for a list of options availbe in the E-mail menu: Option Description Write New Allows you to compose a new e-mail message. Press the Navigation button to create a new e-mail message, then enter a subject, the recipients, and content of the message.

  • Page 33: Speed Dial

    Wireless-G IP Phone Option Description Draft Allows you to view e-mail messages that you’ve saved as drafts. To view a draft, highlight the e-mail you want to veiw, then press the Navigation button. When you are viewing a draft, you can press the Option Soft Key to select the following options: Edit: Allows you to quickly edit a sent message and send it to other contacts or save it as a draft.

  • Page 34: Network Profile

    Profile The Profile menu allows you to make changes to your SIP accounts, network profiles, roaming options, profile password, or configure your IP phone using SecureEasySetup. Refer to the sections below for the options available in the Profile menu. Note: The first time you enter the Profile menu, you will be asked to create a password. Enter a password using the numeric keypad, then press the Navigation button to save the password.
  • Page 35 Wireless-G IP Phone Editing a Network Profile The Edit menu allows you to edit the currently selected network profile. Refer to the table below for a list of options available in the Edit menu: Option Description Preview Allows you to view a summary of the current network profie. Wireless Allows you to edit wireless network settings.

  • Page 36: Sip Account

    SIP Account The SIP Account menu allows you to assign up to six SIP accounts to your IP Phone. To view the details of an account, press the Navigation button. To edit a SIP account, highlight the account you would like to edit, press the Option Soft Key, then press the Select Soft Key to edit the account. Refer to table below for a list of options available in the Edit menu: Option Description...
  • Page 37 Wireless-G IP Phone Option Description Advanced Allows you to make advanced changes to the SIP account. Press the Select Soft Key to select from the following advanced options: • Proxy Port: Allows you to enter the network port of your Internet phone service provider’s proxy server.

  • Page 38: Profile Password

    Roaming The Roaming menu allows you to set specific parameters for roaming from one wireless access point to another. Refer to table below for a list of options available in the Roaming menu: Option Description Roam Metric Allows you to specify an RSSI (Received Signal Strength Indication) value to begin a roaming scan. Roam Delta Allows you to specify the RSSI threshold for target access points to join.
  • Page 39 Secure Setup The Secure Setup menu allows you to configure your IP Phone’s wireless network settings with the push of a button. If you have a Linksys wireless router or access point that supports SecureEasySetup, you can use the Secure Setup feature to quickly and easily configure your IP Phone’s wireless network settings.
  • Page 40 Settings Use the Settings menu to make changes to select regional settings, set the date and time, and personalize your phone. Refer to the sections below for the options available in the Settings menu. Language The Language menu allows you set the IP Phone’s display language. To change the language, highlight the language you would like the phone to use, then press the Navigation button to save your setting.

  • Page 41: Alarm Clock

    Wireless-G IP Phone Alarm Clock The Alarm Clock allows you to set an alarm to go off at a specified time. You can also set the alarm to go off once, daily, or weekly. Refer to the table below for a list of options available in the Alarm Clock menu. Option Description Alarm Time...
  • Page 42 Option Description Beep Allows you to enable or disable the Beep Notification feature. When this feature is enabled, the Notification phone will beep every 50 seconds so that you can keep track of how long you’ve been on a call. Hold Transfer Allows you to select SIP or DTMF Flash as the method used for transferring calls.

  • Page 43: Sound Settings

    Wireless-G IP Phone Sound Settings The Sound Settings menu allows you to change the IP Phone’s speaker volume, ringer settings, and warning tones. Refer to the table below for a list of options available in the Sound Setting menu. Option Description Speaker Volume Allows you to set the IP Phone’s speaker volume.

  • Page 44: Display Settings

    Display Settings The Display Settings menu allows you to customize the IP Phone’s display. Refer to the table below for a list of options available in the Display Settings menu. Option Description Wallpaper Allows you to change the picture displayed on the home screen. Greeting Allows you to change the message displayed on the home screen.
  • Page 45 Wireless-G IP Phone Tools Use the Tools menu to view information about your IP Phone and network status. Refer to the sections below for the options available in the Tools menu. Option Description Signal Quality Allows you to view signal status information for the wireless access point you’re connected to. Site Survey Allows you to perform a site survey of all the wireless access points in range of the IP Phone.

  • Page 46: Appendix A: Troubleshooting

    This appendix provides solutions to problems that may occur during the installation and operation of the Wireless-G IP Phone. Read the descriptions below to solve your problem. If you can't find an answer here, check your Internet phone service provider website or the Linksys website at www.linksys.com/support.
  • Page 47 Wireless-G IP Phone • If you have a Linksys router, follow the instructions below to enable port forwarding on your router. If you have a non-Linksys router, refer to your router’s documentation for instructions. 1. Open a web browser on a computer that is connected to your router.
  • Page 48 There may be heavy network activity, particularly if you are running a server or using a file sharing program. Try to limit network or Internet activity during Internet telephone calls. For example, if you are running a file sharing program, files may be uploading in the background even though you are not downloading any files, so make sure you exit the program before you make an Internet phone call.
  • Page 49 69-69 (UDP), and 10000-20000 (UDP). • If you have a Linksys router, follow the instructions below to enable port forwarding on your router. If you have a non-Linksys router, refer to your router’s documentation for instructions. 1. Open a web browser on a computer that is connected to your router.

  • Page 50: Frequently Asked Questions

    You cannot directly receive calls while your network is down. However, your Internet phone service account may allow you to forward calls to a different telephone number, such as a cellular phone number. For more information, visit the website of your Internet phone service provider.
  • Page 51 Wireless-G IP Phone Appendix A: Troubleshooting Frequently Asked Questions...

  • Page 52: Appendix B: Glossary

    Wireless-G IP Phone Appendix B: Glossary This glossary contains some basic networking terms you may come across when using this product. For more advanced terms, see the complete Linksys glossary at http:// www.linksys.com/glossary. Access Point - A device that allows wireless-equipped computers and other devices to communicate with a wired network. Also used to expand the range of a wireless network.
  • Page 53 Wireless-G IP Phone Domain - A specific name for a network of computers. Download - To receive a file transmitted over a network. DSL (Digital Subscriber Line) - An always-on broadband connection over traditional phone lines. Dynamic IP Address - A temporary IP address assigned by a DHCP server. Encryption - Encoding data transmitted in a network.
  • Page 54 Packet - A unit of data sent over a network. Passphrase - Used much like a password, a passphrase simplifies the WEP encryption process by automatically generating the WEP encryption keys for Linksys products. Port - The connection point on a computer or networking device used for plugging in cables or adapters.
  • Page 55 Wireless-G IP Phone Telnet - A user command and TCP/IP protocol used for accessing remote PCs. TFTP (Trivial File Transfer Protocol) - A version of the TCP/IP FTP protocol that has no directory or password capability. Throughput - The amount of data moved successfully from one node to another in a given time period. Topology - The physical layout of a network.

  • Page 56: Appendix C: Specifications

    Appendix C: Specifications Model WIP300 Standards 802.11b, 802.11g Channels 11 Channels (US, Canada), 13 Channels (Europe) External Interface One USB mini-B port, one stereo headset jack Display 1.8 inch (45.72 mm) (128 x 160 pixels) 65k colors Network Protocols TCP/IP, UDP, IP...
  • Page 57 Wireless-G IP Phone Unit Weight 3.53 oz. (100 g) Power 3.7V, 900mAh Lithium Battery, 5V 1A AC Adapter Certifications FCC, cUL, CE Operating Temp. 32ºF to 104ºF (0ºC to 40ºC) Storage Temp. -4ºF to 149ºF (-20ºC to 65ºC) Operating Humidity 10% to 85% Relative Humidity, Non-Condensing Storage Humidity 10% to 85% Non-Condensing...

  • Page 58: Appendix D: Warranty Information

    LIMITED WARRANTY Your Internet phone service provider warrants to You that, for a period of one year (the “Warranty Period”), your Linksys Product will be substantially free of defects in materials and workmanship under normal use. Your exclusive remedy and Your Internet phone service provider’s entire liability under this warranty will be for Your Internet phone service provider at its option to repair or replace the Product or refund Your purchase price less any rebates.
  • Page 59 Wireless-G IP Phone Appendix D: Warranty Information...

  • Page 60: Appendix E: Regulatory Information

    This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment has been SAR-evaluated. The Maximum average SAR(1g) test value is 0.836 W/kg. Linksys declares that WIP300 (FCC ID: Q87-WIP300) is limited in CH1~CH11 for 2.4 GHz by specified firmware controlled in U.S.A. Appendix E: Regulatory Information...
  • Page 61 Wireless-G IP Phone Safety Notices Caution: To reduce the risk of fire, use only No. 26 AWG or larger telecommunication line cord. Do not use this product near water, for example, in a wet basement or near a swimming pool. Avoid using this product during an electrical storm.
  • Page 62 User Information for Consumer Products Covered by EU Directive 2002/96/EC on Waste Electric and Electronic Equipment (WEEE) This document contains important information for users with regards to the proper disposal and recycling of Linksys products. Consumers are required to comply with this notice for all electronic products bearing the following symbol:...
  • Page 63 Wireless-G IP Phone Appendix E: Regulatory Information...
  • Page 64 Wireless-G IP Phone Appendix E: Regulatory Information...
  • Page 65 Wireless-G IP Phone Appendix E: Regulatory Information...
  • Page 66 Wireless-G IP Phone Appendix E: Regulatory Information...
  • Page 67 Wireless-G IP Phone Appendix E: Regulatory Information...
  • Page 68 Wireless-G IP Phone Appendix E: Regulatory Information...
  • Page 69 Wireless-G IP Phone Appendix E: Regulatory Information...
  • Page 70 Wireless-G IP Phone Appendix E: Regulatory Information...
  • Page 71 Wireless-G IP Phone Appendix E: Regulatory Information...
  • Page 72 Wireless-G IP Phone Appendix E: Regulatory Information...
  • Page 73 Wireless-G IP Phone For more information, visit www.linksys.com. Appendix E: Regulatory Information...

  • Page 74: Appendix F: Contact Information

    Can't find information about a product you want to buy on the web? Do you want to know more about networking with Linksys products? Give our advice line a call at: Or fax your request in to: If you experience problems with any Linksys product,...
  • Page 75 Wireless-G IP Phone Appendix F: Contact Information...
  • Page 76 www.linksys.com...

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