Printer Symptom Table - Lexmark E120 Service Manual

Printer symptom table

Symptom
Dead machine (no power).
Fan noisy or not working.
Fuser parts melted.
Fuser lamp does not light.
Fuser lamp never turns off.
Toner is not fused to the paper.
Paper jams.
Main motor is noisy or not moving.
Paper skews.
Operator panel button is not responding.
Operator panel lights are off or very dim.
Blank page
Black page
Heavy background
Light print
White or black lines or bands
Toner on back of page
Paper never picks.
Paper feeds continuously.
Paper is wrinkled or bent.
Action
"Dead machine service check" on page
See
Unplug the fan at CN404 on the LVPS/HVPS. Turn the printer on and
verify +24 V dc on pin 1. If the voltage is not correct, replace the LVPS/
HVPS. If it is correct, the most likely failure is the fan. Contact the next
level of support.
"Hot fuser service check" on page
See
"Fuser service check" on page
See
"Hot fuser service check" on page
See
"Fuser service check" on page
See
"Paper feed service checks" on page
See
"Main motor service check" on page
See
"Paper feed service checks" on page
See
"Controller card service check" on page
See
"Controller card service check" on page
See
"Blank page" on page
See
"Black page" on page
See
"Heavy background" on page
See
"Light print" on page
See
"White or black lines or bands" on page
See
"Toner on back of page" on page
See
"Paper never picks" on page
See
"Paper picks during POST and/or continuously" on page
See
"Paper "trees," wrinkles, stacks poorly, or curls" on page
See
2-25.
2-27.
2-26.
2-27.
2-26.
2-29.
2-28.
2-29.
2-24.
2-24.
2-32.
2-33.
2-33.
2-35.
2-35.
2-36.
2-30.
Diagnostic information
4506-1xx
2-29.
2-31.
2-23