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FingerTec AC100C User Manual

Color time attendance system
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AC100C
TA100C
TA200 Plus
Color Time Attendance System
User Guide

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Summary of Contents for FingerTec AC100C

  • Page 1 AC100C TA100C TA200 Plus Color Time Attendance System User Guide...

  • Page 2: Table Of Contents

    CONTENTS Chapter 1 • GETTING STARTED Chapter 6 • DATE/TIME 5-7 Viewing the User Guide in the Internet Setting Date/Time Terminal Included Accessories Daylight Saving Time Included Printed Materials Registering Terminal Chapter 7 • AUTO TEST Who should do the Auto Test? Chapter 2 • BASICS 8-12 Introduction to Terminal Terminal Overview Chapter 8 • RECORD Main Menu Checking Records of Users in the Power On/Off Button Terminal Battery Date/Time Chapter 9 • Voice Control Security Features SYSTEM INFORMATION Cleaning Terminal Records Restarting and Resetting Terminal Device TROUBLESHOOTING Chapter 3 • USER 13-16 28-29 Enrolling User “Unable to Connect” Appears Verifying User “Admin Affirm” Appears Difficult to Read Finger Adding User Information Deleting User The LED is Blinking All The Time...

  • Page 3: Chapter 1 • Getting Started

    Guide is also available online at http://www.timeteccloud.com/hardware. Choose the language that you prefer for your User Guide. Terminal Included Accessories Do not abuse the fingerprint sensor by scratching the surface, contacting the sen- sor’s surface with heat, pressing hard during placement of fingerprint for verifica- tion. Clean the sensor occasionally with microfiber cloth to maintain the perform- ance of the sensor. AC100C model USB Extension DC 5V Power Adaptor To connect to the USB port of a com- For supplying power to the terminal. puter for uploading and downloading of data.
  • Page 4 tA100C model Siren Cable For connecting the terminal to external siren. DC 5V Power Adaptor Screwdriver For supplying power to Use the screwdriver to open the the terminal. back plate of fingerprint termi- nal and to install the back plate against a wall. USB Extension To connect to the USB port of a computer for upl oading and downloading of RFID Cards (5 pieces) data. * Exclusively for TA103C-R A Packet of Bolts model only For card enrollment and Use the screws to hold the back verification.

  • Page 5: Included Printed Materials

    Included Printed Materials • FingerTec Comprehensive DVD • Quick Start Guide • Pamphlet • User Enrollment Template Form • Warranty Card Registering Terminal Make sure that you register your terminal’s warranty with us at http://www.fingertec.com/ver2/english/e_warranty.htm for a 36 month warranty protection.

  • Page 6: Chapter 2 • Basics

    FingerTec terminals are loaded with powerful microprocessor that can process biomet- rics authentication methods for accurate personal identifications and for collection of precise data for time attendance. In addition, some fingerprint terminals are made to accept card verification as an added security measure. This manual covers colored time attendance models of FingerTec products, which includes AC100C, TA100C and TA200 Plus. The terminal acts as a tool to collect attendance data. For a processing of attendance data, FingerTec is providing a powerful time management soft- ware, to process data and provide accurate and reliable attendance reports. Terminal Overview AC100C model L.E.D Display Speaker Reset Button & USB Port LCD Screen s u p p o r t @ f i n g e r t e c . c o m Keypad Fingerprint Sensor Item...
  • Page 7 Item FUNCtIoN Keypad To input instructions into the terminal and to allow configuration. Fingerprint Sensor To scan finger for confirmation of identity. Speaker For terminal voice emission. USB Port T o upload/download users information, password and transaction logs via USB disk. Reset Button T o restart the terminal as and when required. tA100C model L.E.D Display LCD Screen Reset Button & USB Port Speaker s u p p o r t @ f i n g e r t e c . c o m Keypad RFID Card Fingerprint...

  • Page 8: Main Menu

    Keypad To input instructions into the terminal and to allow configuration. Navigation Keys To navigatien and input command to terminal. RFID Card Induction Area Area that reads RFID cards. Speaker For terminal voice emission. Reset Button To restart the terminal as and when required. Main Menu Enroll users, manage user data and input workcode. Setup FingerTec terminal communication with computer through LAN, RS232 and RS485. Set security password of the device for a secure data transfer. Configure the settings of the FingerTec terminals from general to display setting to fingerprint. Data management, update via USB flash disk, keyboard functions, reset and other terminal settings can be done here. Adjust the date and time settings of the terminal.

  • Page 9: Power On/Off Button

    Upload and download data and information to and from the FingerTec terminal using a USB flash disk. Run tests on the FingerTec terminal to diagnose the terminal on various aspects. Check user attendance and transaction logs that are available in FingerTec termi- nals and perform housekeeping of the machine. View free and used memory of the terminal as well as the terminal’s details in sys- tem information. Power On/Off Button Use the power on/off button to turn the terminal on or off. You can disable the but- ton to avoid accidental shut off of the terminal. Battery FingerTec terminals operate using power supply from a standard power outlet. In- side each terminal, there is an RTC battery to keep the clock of the terminal running. When there is a serious delay in time or the clock of the terminal reverts to 00:00 after restarting, this indicates that the RTC needs to be replaced. Mini UPS (uninterrupted power supply) 5V and mini UPS 12V External power supply: provides mobile power supply to the terminals. Charge the mini UPS sufficiently for optimum performance. Refer to http://accessory.fingertec.com for more information about accessories. Date/Time The terminals display the date and time at the home screen. Choose the date and time format based on your preference. Press Menu > Date/Time > Select Value > OK to save. Voice Control Voice Control lets you control the level of volume emitted by the terminal. tUrN oN/oFF The system lets you to turn on/off the voice based on your preference. Press Menu > System > System > Voice > On/Off > Determine value in percentage (default is 67%) > OK to save.
  • Page 10 Insert Terminal ID No and Password > Ok to save. The security password known as COM Key is intended for extra security. To connect the terminal with the software, the COM key inserted in the Software must be the same as the one inserted in the termi- nal or else the connection will not be established even though the activation key and product key are correctly inserted. Cleaning Terminal CleANINg the Body Use a dry cloth to clean the terminal’s body. Do not use any liquids, household clean- ers, aerosol spray, solvents, alcohol, ammonia and abrasive solutions to clean the body of the terminal because it could damage it. CleANINg the FINgerPrINt PrISm Clean the fingerprint prism with a cellophane tape for silicon coated prism. View the video on how to clean the fingerprint prism at this link http://www.fingertec.com/newsletter/enduser/cleanfinger.html. For the non-coated prism, please use microfiber cloth. Restarting and Resetting Terminal If a feature isn’t functioning as it should, try restarting or resetting the terminals reStArtINg the termINAl Push the On/Off button on the terminal to restart the terminal. If you can’t restart the terminal, or if the problem persists, you might want to reset. reSettINg the termINAl Go to Menu, press the System icon and click on Reset. Choose to Reset All Default Set- tings, Reset Keyboard Settings or Reset Other Parameters. Resetting the terminal will cause all your settings to return to the original factory settings.
  • Page 11 3 • USER Enrolling User The FingerTec terminals can enroll fingerprint templates, passwords and card informa- tion. This chapter covers all possible user enrollments in the terminals. FINgerPrINt eNrollmeNt It is recommended to enroll two fingerprints for one user ID. One template is the default fingerprint and another is used as for backup. You need to check the quality of the finger- print before doing any fingerprint enrollment. It is important to locate the center points of the finger because the center points has to be placed in the middle of the scanner during enrollment to get a good reading. You also have to make sure that the fingers are not too wet or too dry for enrollment. To enroll fingerprint: Press Menu > User Mgmt icon > New User > ID. No: (insert value) > Select “Enroll FP” > Select Privilege > Place your fingerprint 3 times following instructions given by the terminal > OK to save. CArd eNrollmeNt For terminals that are using card system, the default card technology for the terminal is RFID. MiFare and HID card modules are available upon request. To enroll card: Press Menu > User Mgmt icon > New User > ID No: > Insert User ID > Select “Enroll Card” > Wave the card at the scanning area until the screen displays the Card ID > OK to save. PASSword eNrollmeNt The terminal offers different enrolment methods, and passwords can be used alone or in combination with other verification methods. The maximum length of a password is 8 digits. To enroll password: Press Menu > User Mgmt icon > New User > ID No: (insert value) > Select “Enroll Pwd” > Input password using the keypad > Reconfirm password > OK > OK to save. Verifying User 1:1 (oNe to oNe) / 1:N (oNe to mANy)
  • Page 12 VoICe meSSAge VoICe / meSSAge whAt doeS It meAN? “Verified” Identity verification is successful, the terminal stores the transaction logs and opens the door (if connected to door access) “Try again please” Identity verification is failed because the finger is not properly posi- tioned, the template is not available in the terminal or the password is incorrect. “Admin Affirm” You are not an administrator of the system and you cannot access Menu page “Duplicate Finger” This message only appears during registration when the finger that you want to enroll has been enrolled before. “FP Enrolled Alrd” will be displayed on the LCD screen. “Invalid ID” For 1:1 verification, User ID entered does not match with fingerprint. FINgerPrINt VerIFICAtIoN 1:N – 1:N verification does not require any input of your user ID. Place your finger properly on the scanner and the terminal will take a second to verify your identity.
  • Page 13 Adding User Information User information can be added into the terminal through two ways. One is through the Fingertec terminal and the other through TimeTec Cloud. To add/change user in- formation via the terminal, press Menu > User Mgmt icon > Manage User > OK > Select Instruction > Edit/Add > OK to Save. Instruction Function Search User Insert User ID in the column and press OK Record Press to view available user records Edit User Delete/Add Verification Methods and change Privilege Del User Delete User, Fingerprint or Password New User Enrolment of New User Field Function ID No. Edit user ID based on your company’s employee numbering system. Maximum length of user ID is 9 digit Name Add name of the user in this field (Can be done via TimeTec Cloud). Maximum number of characters is 24 Quantity of Fingerprint PWD Quantity of Password CARD Quantity of Card It is recommended that the updating of user information be done through the TimeTec Cloud software. After the information is updated, sync the software and the terminal to display the information. Deleting User Only an administrator can perform user deletion at the FingerTec terminal. To delete certain user(s), press Menu > User Mgmt > Manage User > OK > Select Del User >...
  • Page 14 Access Level/Privilege FingerTec terminals offer two types of access level or privilege. PrIVIlege USer roleS Normal User Only use the terminal to verify your identity. You cannot access into Menu and make changes into settings and system Administrator You are allowed to access into menu to enroll users and edit settings and system Defining Work Codes The terminal provides a work code fea- reASoNS worK Code ture which allows users to key in pre- Check In defined numbers after verification. The work code numbers are predefined in Check Out the TCMS V2. The following table shows OT start examples of work codes. Done Press Menu > User Mgmt > WorkCode Sick Leave > Press ok to activate the menu > Select...
  • Page 15 4 • INSTALLATIONS & COMMUNICATION Installation FingerTec terminals offer several connections for power and communications. Installations of FingerTec time attendance terminals are simple. moUNt oN wAll • After measuring the height accordingly and make relevant marking on the wall, drill the screws into the wall to secure the back plate. • Attach the terminal to the back plate and tighten the screws. 4 feet / 1.2 meter (recommended) FlexI-KIt FingerTec offers flexi-kit for all its time attendance models. Attach the terminal on the flexi- kit for convenience and cosmetic purposes. View flexi-kit at http://accessory.fingertec.com...
  • Page 16 Communication Connection points for power and communication are available on top of the terminals. Refer to the following diagrams for the terminals you require. AC100C model & tA100C model USB PORT ..POWER PORT ..TCP/IP PORT tA200 PlUS model USB PORT ..POWER PORT ..TCP/IP PORT...
  • Page 17 USB Port Linking with USB flash disk for remote data transfer. TOP tCP/IP Port Connect with CAT 5 cable for LAN connection, one end to this port FRONT and another end to the computer’s TCP/IP Port. TCP/IP for Single Connection – joINt 1 PIN joINt 2 PIN Linking the terminal to a single computer using TCP/IP requires • • TX+ 3 RX+ Ethernet 10/100Base-T Crossover Cable. The cable •...
  • Page 18 5 • SYSTEM System Settings threShold Threshold is the level of the fingerprint scanner’s sensitivity. Threshold determines how many percent of minutiae points on a fingerprint template will be read by the system. The higher the threshold level, more points are being read, more restricted the system. Configure the threshold for 1:1 and 1:N methods. For 1:1, the range is from 0-50 and the recommended value is 15. For 1:N, the range is from 0-50 and the recommended value is 35. Press Menu > System > System > Threshold (1:1) or Threshold (1:N) > Determine the Level > OK to Save dAte FormAt The date format can differ based on countries for example in Malaysia, the date-month- year format is used while in America, the month comes first. Choose your date format according to your preference. The default format is dd-mm-yy. Press Menu > System > Date Format > Select Format > Ok to Save SoUNd oF KeyBoArd The terminal emits sound when you press any of its buttons. To turn on/off the keypad sound: Press Menu > System > Keybeep > On/Off >Ok to Save FINger SeNSItIVIty Determine the sensitivity of the sensor to fingerprint. Choose Low, Mid or High sensi- tivity. It is recommended to be set at Mid. Press Menu > System > Finger Sensitivity > Select your preference >Ok to Save VoICe The terminal has certain voice commands to guide users during enrolment and to no- tify users during verification. Press Menu > System > Voice > On/Off > OK to save VolUme (%) Voice Control lets you control the level of volume emitted by the terminal. Adjust Volume: The default volume of the terminal is 60. The volume can go as high as 100 and as low as 0. To sustain the performance of speaker in the terminal, it’s recom- mended to stay at the range of 60-70. To adjust the volume. Press Menu > System >...
  • Page 19 User ID 000000001 010000: Transaction Code These logs need to be managed to maintain Terminal Activity the effectiveness of the terminal. There are 4 functions available in the Data icon to enable you to manage your data in the FingerTec terminal. In the data management icon, you can choose from four instructions. Press Menu > System > Data Mgmt > Select your instruction > Ok to save deletINg Attlog Please make sure that you are certain when you want to do this operation. Make sure that you have downloaded the logs into TimeTec Cloud before deleting it. Deleting the logs means that no backup data is available. deletINg All dAtA This function allows you to delete all attendance data and user information in the ter- minal. Make sure that all user information has been backed up in TimeTec Cloud before...
  • Page 20 Keyboard Define the function keys in your terminal here. Press Menu > System> Keyboard > Se- lect the function > Determine the Key Number > Name The function (To activate the alphanumeric keyboard, press the right arrow button) > You can also set to auto switch this function on a certain time of days > Ok to Save Display Settings NUmBer oF trIeS 1:1 Match Retry Times: You can set the limit to the number of tries for the 1:1 verifi- cation mode. The range is from 1-9. If a user’s number of tries exceeds the limit, the terminal could trigger the alarm system to alert security that somebody is meddling with the terminal. Press Menu > System > Display> 1:1 Match Retry Times > Determine the Value > ok to Save Password Retry Times: You can set the limit to the number of tries for password veri- fication. The range is from 1-9. If a user’s number of try exceeds the limit, the terminal could trigger the alarm system to alert security that somebody is meddling with the terminal. Menu > System > Display> 1:1 Match Retry Times > Determine the Value > Ok to Save Clock Mode: There are two clock modes available in FingerTec terminals. Choose the one your prefer. Press Menu > System > Display> Clock Mode > Choose 1 or 2 > Ok to Save PICtUre delAy Picture delay refers to the idle period before the screen displays your loaded advertise- ment. It ranges from 0-999 seconds. Press Menu > System > Display > Picture Delay > Determine your time > Ok to Save CloCK delAy Clock delay is an idle period before the screen displays your chosen clock picture. It ranges from 0-999 seconds. Menu > System > Display > Clock Delay > Determine your time > Ok to Save Reset Reset allows you to perform 3 tasks: 1. Reset All Default Settings 2. Reset Keyboard Settings 3. Reset Other Parameters Please make sure that you are certain of performing any of the tasks before proceeding to avoid loss of crucial data.
  • Page 21 Misc Settings SleeP tIme Sleep time is a period before the terminal goes to sleep mode. This setting is available as a power saving feature of the terminal. The time range is from 0-999 seconds. Menu > System > Misc Set > Sleep Time > Determine your time > Ok to Save ext Bell FingerTec colour time attendance terminal models allow you to link an external bell such as siren to the system. Press Menu > System > Misc Set > Ext Bell > On/Off > Ok to Save dISPlAy the FINgerPrINt ImAge oNSCreeN The terminal offers to display a fingerprint image when doing scanning for users to un- derstand how to place the finger properly. You can opt to show the fingerprint image. Press Menu > System > Misc Set > Fp Image > Choose Your Preference > Save Options available include: Fingerprint Image Function display Both show The fingerprint image is displayed on the screen during both enrollment and verification. Neither show The fingerprint image is neither displayed on the screen during enrollment nor during verification.

  • Page 22: Daylight Saving Time

    6 • DATE/TIME Adjusting Date/Time FingerTec time attendance terminal functions to record time attendance activities of employees. Precision in time and date cannot be compromised for the system to work efficiently. Adjust Date/Time according to your time zone. Press Menu > Date / Time > Select Value > Ok to Save Daylight Savings Time Daylight savings time (DLST) is the practice of temporarily advancing clocks so that afternoons have more daylight and mornings have less. Adjust your DLST if necessary. Press Menu > Date / Time > DLST to On and adjust the time accordingly > Ok to Save...

  • Page 23: Chapter 7 • Auto Test

    7 • AUTO TEST Who Should do the Auto Test? Auto Test page is to diagnose or analyze the conditions in the terminal. There are several tests available in the Auto Test page and only an administrator is allowed to perform the test. Before running any tests, kindly contact your reseller for advice or you could email support@fingertec.com. tFt teSt Test Screen determines the quality and sensitivity of the terminal’s touch screen panel. You will see lines of different colours; click the screen to continue testing. If there’s a bro- ken line or distorted colors on the screen, kindly send your FingerTec Terminal for repair. Press Menu > Auto Test icon > TFT Test To run test : AUdIo teSt Audio Test determines the quality of the terminal’s audio. Every click on the screen will emit different voice message. If you find any distorted sound in any of the voice mes- sages or instructions, kindly send your terminal for checking and repair. Press To run test : Menu > Auto Test icon > Audio Test. KeyBoArd teSt The Keyboard Test is for you to check the condition of the keyboard. Press Menu > Auto Test icon > Keyboard Test SeNSor teSt This test is to determine the condition of the fingerprint optical scanner you need to run fingerprint test. Once you run the sensor test, the terminal will display a white square on the screen. Place your finger on the scanner. If you can see your fingerprint on the white square, the optical scanner works fine. Otherwise, kindly send your terminal for checking and repair. Press Menu > Auto Test icon > Sensor Test To run test : rtC teSt Time is an essence in any FingerTec terminal and it should not be compromised. The RTC...

  • Page 24: Chapter 8 • Record

    8 • RECORD Checking Records of Users in the Terminal To view a particular user’s records in the terminal, Press Menu > Record > Insert ID No: > Select start and end range date > Ok to view...

  • Page 25: System Information

    9 • SYSTEM INFORMATION This option under System allows the installer to check the information of the terminal including storage, firmware, algorithm, etc. To retrieve the System Information of the terminal Press Menu > Sys Info. Records Shows free storage and used storage of the terminal, and details of user counts, admin counts and password users. It also displays other information such as FP templates and logs templates that have been used and are available. Device Pressing “Device” displays the terminal name, serial number, MAC Address, fingerprint algorithm, firmware version, manufacturer and manufactured date and time.

  • Page 26: Troubleshooting

    TROUBLESHOOTING “Unable to Connect” Appears When this message appears, it means that the settings for the terminal and the com- puter are not properly done. Find out which method you are using to connect. The terminal offers LAN, RS232, RS485 and USB communication methods. Refer to Chapter 4 to further understand the topic. “Admin Affirm” Appears You are not the administrator of this terminal. Only an authorized administrator of the system is allowed to access the Menu. Any attempt of normal user to access the Menu will prompt “Admin Affirm” message on the screen. In case the administrator or he/she has resigned from the company, kindly contact your FingerTec authorized reseller to access the terminal. Difficult to Read Finger Five things could be the cause of this: Enrolment is not properly done: Enrolment is the most important process to ensure that the terminal captures the best quality of your fingerprints. Refer to chapter 4 for how to do a good enrollment. The location of the terminal is not conducive: The scanner does not work well in bright-lighted area. Cover the scanner a little if this is the cause of the difficulty. Shift the location area for a better performance. Finger is not properly placed: To get a good read, make sure that your finger’s center points are located at the middle of the scanner. Adjust the position of your fingerprint as you see it onscreen. The scanner is not cleaned or it is scratched: Check the quality of the scanner. If the scanner is dirty, please clean it with a microfiber cloth. If it is scratched, contact your local reseller for a replacement.

  • Page 27: Duplicate Finger" Appears

    “Duplicate Finger” Appears FingerTec terminals are intelligent. It will not accept the same fingerprint twice into its system. If you have registered a finger into the terminal, the system would prompt “duplicate finger” when you try to enroll that finger for another time. Choose a differ- ent finger to proceed. RFID Card Doesn’t Respond Two possibilities for this problem Have you registered the card to the terminal? The card must be registered to the terminal before it can read the information in the card. Refer to chapter 3 User for card enrolment. Have you assigned the user ID to the verification group that supports RFID card? Without setting the terminal to show that you are under a group that supports RFID card, the terminal wouldn’t read your card. No Sound A few things could cause this problem: The terminal voice mode is silent Perhaps someone has turned off the voice in your terminal or reduced its volume to 0%. Refer to Chapter 5 System under Voice to rectify. Speaker is damaged Once you have rectified the voice mode, if the problem persists, proceed to test the voice. Go to Chapter 8 to do the test. If no voice is being emitted, contact your local reseller for support. For more troubleshooting, go to http://user.fingertec.com...
  • Page 28 © 2015 Timetec Computing Sdn Bhd. All rights reserved.• 012015...

This manual is also suitable for:

Ta100cTa200 plus

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