FingerTec AC100C User Manual
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FingerTec AC100C User Manual

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Summary of Contents for FingerTec AC100C

  • Page 1 AC100C TA100C FMM-100 User Guide...
  • Page 2 Copyright Notice Disclaimer All rights reserved. No part of this book may No person should rely on the contents of this be reproduced or transmitted in any form publication without first obtaining advice or by any means, electronic or mechani- from a qualified professional person. The com- cal, including photocopying, recording, or pany expressly disclaims all and any liability by any information storage and retrieval and responsibility to any terminal or user of system, without written permission from this book, in respect of anything, and of the...

  • Page 3: Table Of Contents

    Contents Chapter 4 17-28 Chapter 1 5-6 INSTALLATIONS & CONNECTION GETTING STARTED Installations Viewing the User Guide in the Internet • Mount On Wall Terminal Included Accessories • Flexi-Kit Included Printed Materials Communications Activating Terminal • USB Port Registering Terminal • TCP/IP Port • Power Supply Port Chapter 2 7-9 • COM Key BASICS Configure TCP/IP connection Introduction to Terminal Configure USB Flash Disc Terminal Overview • Download Main Menu • Upload Power On/Off Button • Download Option Battery Configure WiFi • External power supply Configure GPRS/3G Connection Cleaning Terminal Configure Webster • Cleaning The Body RS232/RS485 serial Conf.iguration...
  • Page 4 Chapter 5 29-34 Chapter 9 SYSTEM RECEIPT PRINTING Setup Date and Time Data Field Setup • To set date Printer Option • To use Daylight Savings Time (DLST) • By Date/Time Chapter 10 43-44 • By Week/Day SHORT MESSAGE DISPLAY Attendance Record Storage Option Add a Short Message • Duplicate Punch Period • Select Message Type • Display User Photo Public, Personal and Draft List • Alphanumeric User ID Message Option • Attendance Log Alert • Cyclic Delete ATT Data Chapter 11 • Cyclic Delete ATT Photo WORK CODE • Confirm Screen Delay(s) • Save Illegal Verification Record Adding a Work Code • Expiration Rule All Work Codes Fingerprint Options Work Code Options Reset Options Chapter 12 DIAGNOSTIC Chapter 6...

  • Page 5: Getting Started

    Choose the language that you prefer for your User Guide. Terminal Included Accessories Do not abuse the fingerprint sensor by scratching the surface, contacting the sensor’s surface with heat, pressing hard during placement of fingerprint for verification. Clean the sensor occasionally with microfiber cloth to maintain the performance of the sensor. AC100C MODEL TA100C MODEL A Packet of Bolts DC 5V Power Adaptor DC 5V Power Adaptor Screwdriver A Packet of Bolts Screwdriver Siren Cable...

  • Page 6: Included Printed Materials

    Included Printed Materials • FingerTec Comprehensive DVD • Quick Start Guide • Pamphlet • User Enrollment Template Form • Warranty Card Activating Terminal Every FingerTec terminal comes bundled with a unique license key. To start using the ter- minal with TCMS V2, you must connect the terminal to TCMS V2 and perform online activa- tion. TCMS V2 reads the serial number of your terminal and sends it for verification at the FingerTec server via Internet. In case you do not have an Internet connection, you would need to do offline activation. Please send the serial number and models of your terminals to your local resellers or support@fingertec.com to request for a product key and activation key. Registering Terminal Make sure that you register your terminal’s warranty with us at http://www.fingertec.com/ver2/english/e_warranty.htm. for a 36 month warranty protection.

  • Page 7: Basics

    Chapter 2 Basics Introduction to Terminal FingerTec is a renowned brand name for commercial products for door access and time attendance systems. FingerTec offers a wide range of products to cater to the growing needs for biometrics products in office/home automation as well as in security industry. FingerTec terminals are loaded with powerful microprocessor that can process biomet- rics authentication methods for accurate personal identifications and for collection of precise data for time attendance. In addition, some fingerprint terminals are made to accept card verification as an added security measure. This manual covers color time attendance models of FingerTec products from AC100C and TA100C model. The terminal acts as a tool to collect attendance data. For a...

  • Page 8: Main Menu

    Autotest Personalize Tests that can be done on the FingerTec Adjust the date/time, Voice, bell sched- terminal on various aspects. ules settings of the terminal. System Info Data Management View both available and used memory To delete/backup or restore data.

  • Page 9: Power On/Off Button

    Power On/Off Button Use the power on/off button to turn the terminal on or off. You can disable the button to avoid accidental shut off of the terminal. Battery Terminals operate using power supply from a standard power outlet. Inside the terminal, there is an RTC battery for the running of the clock. Charge the terminal for at least 3 hours straight before you start using it. When there is a serious delay in time or the clock keeps on restarting, the RTC needs to be replaced. External power supply Mini UPS (uninterrupted power supply) 5V and mini UPS 12V provide mobile power supply to the terminals. Charge the mini UPS sufficiently for optimum performance. Refer to http://accessory.fingertec.com for more information about accessories. Cleaning Terminal Cleaning The Body Use a dry cloth to clean the terminal’s body. Do not use any liquids, household cleaners, aerosol spray, solvents, alcohol, ammonia and abrasive solutions to clean the body of the terminal because it could damage it. Cleaning the Fingerprint Prism Clean the fingerprint prism with a cellophane tape for (silicon coated prism). View the video on how to clean the fingerprint prism at this link http://www.fingertec.com/newsletter/enduser/cleanfinger.html. For the non-coated prism, please use microfiber cloth. Restarting and Resetting Terminal If a feature isn’t functioning as it should, try restarting or resetting the terminals Restarting the Terminal Push the On/Off button on the terminal to restart the terminal. If you can’t restart the terminal, or if the problem persists, you might want to reset. Resetting the Terminal Resetting the terminal will cause all your settings to return to the original factory settings.

  • Page 10: Users

    Chapter 3 Users Introduction FingerTec devices recognize users by face recognition, fingerprint, card access or a set of pin numbers. The Date, Time Data and User ID will be stored in its internal storage upon verification and will be used to generate reports in accordance with the user’s attend- ance. Privileges can be assigned accordingly based on individual permissions. Likewise, a Sys- tem Administrator can have his rights restricted or be given full control. Access controls such as the ability to modify settings within the menu will be barred when a System Ad- ministrator has been assigned to a device. The role of an administrator plays a crucial role in the vitality of the data in these devices. For example, Network Administrator(s) can be allowed to configure communication set- tings but not to enroll new users. Three levels of authority govern each device: • Super Administrator The top of the hierarchy, Super Administrators have, full access to all functions. • Administrator The rights of an Administrator are limited by the permissions granted by the Super Ad- ministrator. For example, a Network Administrator can be allowed to configure commu- nication settings but are not allowed to enroll users. • User Normal users have no access to any functions within the device. By default, every user enrolled is a normal user. Super Admin and Administrator roles are allocated from the list of normal users, either directly from the terminal or assigned via our software.

  • Page 11: Voice Message

    Voice Message VOICE / MESSAGE WHAT DOES IT MEAN? Identity verification is successful, the terminal stores the transaction logs and “Verified” opens the door (if connected to door access) Identity verification is failed because the finger is not properly positioned, the “Try again please”...

  • Page 12: Card Enrollment

    Prior to enrolling your fingerprint, please choose the fingers that will be used to enroll into the device. We recommend using both index fingers as opposed to your thumbs as their size may differ between individuals, which may not fit wholly on the scanner. Follow the steps below to enroll a fingerprint: S tep 1: Press Menu > User Mgt > New User S tep 2: User ID > Key in User ID This is the unique ID number that represents the user in the devices and software. Make sure you do not use duplicated ID. The maximum length is 9-digits S tep 3: Select Fingerprint > Press the corresponding number to select which finger(s) to enroll from the on screen image. S tep 4: Press OK to start enrolling the fingerprint > Place your finger on the scanner 3 times > Screen will display the quality of image captured > Press OK to save > Press ESC to return to the main page S tep 5: Press User Role > Select Role > Select Normal User > Press OK to save Select Super Admin or other defined role(s) you wish to assign to this user.

  • Page 13: Password Enrollment

    S tep 4: Press User Role > Select Role > Select Normal User > Press OK to save Select Super Admin or other defined role(s) you wish to assign to this user. Refer to page 15 for more details regarding User Role Password Enrollment Password verifications have a lessened security presence in Attendance Reporting and Access control systems. Despite this, passwords are generally the primary preference for enrollment. FingerTec devices can accept up to 8-digit passwords in numeric format. Follow the steps below to enroll password: S tep 1: Press Menu > User Mgt > New User S tep 2: User ID > Key in User ID This is the unique ID number that represent the user in the devices and software. Make sure you do not use an existing ID. The maximum length is 9 digits S tep 3: Select Password S tep 4: Insert password for the 1st time > Press OK > Re-enter the password to con-...

  • Page 14: Edit User

    • You must set the employees’ employment starting and ending date. Expired Date: • You can set the number of transaction for the employee before their working Entries: duration expires. For example, once their attendance transaction reaches the limit, the employee’s access will be marked as ‘expired ‘and will be barred from entering the premises. • You can set both the expired date and entries for one employee. Expired Date and Entries: The settings will take effect when either option has been attained. For example if the expired date is set as 11th of January with the number of Entries set at 500, and the employee had his 500th verification on 9th of January, the expiration rule will take place on 9th of January.

  • Page 15: Display Options

    Display Option Users can choose the display style of their credentials either to be in. Single Line, Multiple Line, Mixed Line, Single Line & Sort by Name, Multiple Line & Sort by Name and Mixed Line & Sort by Name. The different types of display are shown below. Press Menu > User Mgt > Display Style > Select the type of Display > ESC to Exit SINGLE LINE MULTIPLE LINE MIXED LINE SINGLE LINE & SORT BY NAME MULTIPLE LINE & SORT BY NAME MIXED LINE & SORT BY NAME User Role Employees with Super Admin rights are granted limitless access to all settings and sys- tems within the terminal in addition to the ability to enroll new users. Super Admin can also perform system Reset. Employees with Normal User rights are only able to log in their attendance at a terminal. They are unable to access the menu to modify settings within the menu.

  • Page 16: Define Role

    Define Role You can define what the administrator is allowed to do at the device. A maximum of three different role sets can be configured. For example, you create a role called Network Admin, and limit his access to the Network option only. Therefore, he is unable to enroll new users or configure device settings. S tep 1: Press Menu > User Role S tep 2: Select User Defined Role > Press OK > Press OK again to enable the selected Role S tep 3: Rename the Role > Define User Role > Save and Exit. Once these roles have been defined, they will appear in the Users tab where you can assign employees accordingly. Assign Role To define roles for new employees: S tep 1: Menu > User Mgt > New User > User Role S tep 2: Select the role to assign to the employee > Save and Exit.

  • Page 17: Installations

    Chapter 4 Installations & Communication Installations FingerTec terminals offer several con- nections for power and communica- tions. Installations of FingerTec time attendance terminals are simple. Mount On Wall After measuring the height accordingly and make relevant marking on the wall, 4 feet / 1.2 meter drill the screws into the wall to secure (recommended) the back plate. Attach the terminal to the back plate and tighten the screws.

  • Page 18: Usb Port

    • • Blue • • 5 White/Blue • • RX- Green • • 7 White/Brown • • 8 Brown Power Supply Port Insert the Power Adapter point to this port for power. FingerTec devices offer several types of communication mediums for data transfer that allows you to share employee credentials across all devices within the network without re-enrolling users. Employee attendances are downloaded into our software for easy viewing, analysis and reporting. We recommend that you delete the attendance records upon completion of the down- load process. The deletion process can be done manually at the device or commands via the software’s interface.

  • Page 19: Com Key

    This chapter will provide instructions to guide you in setting up the correct parameters to establish connection between your devices and the software. The available communica- tion methods are listed below: • TCP/IP • WiFi (Wireless)* • GPRS or 3G* • Webster • RS 232/RS 485 • USB drive *This communication method is only available upon request Configuring your Device ID should be your first step before continuing with the above communication methods. It is crucial that each terminal’s unique ID is identified and set apart. By default, all our Device IDs are set to “1”, therefore you must change the Device ID manually if multiple devices are installed. To change the Terminal ID: S tep 1: Menu > Comm. >...

  • Page 20: Configure Tcp/Ip Connection

    Address: Known as Internet Protocol Address, the default configuration is 192.168.1.201. • Subnet Mask: Set to 255.255.255.0 by default, this is used to manage a specified net- work range. You may change the subnet mask if you have multiple networks in your company. • Gateway: By default, it is configured as 0.0.0.0. Only configure the gateway if the device and PC are on different IP ranges. • DNS: Domain Name System. By default, the DNS has been configured as 0.0.0.0. If you are using your own internal DNS servers, please change your DNS to ensure that it is reflected accordingly. • TCP COMM Port: The default port is 4370. Only change the number if your network is unable to utilize this port. • DHCP: Dynamic Host Configuration Protocol. It’s used to allocate dynamic IP address- es to clients on a network. Configure USB Flash Disc USB drives can be utilized to transfer data between FingerTec devices and software if a cable is unavailable. You can export employees’ attendance records (transaction logs) from the device to the USB drive, and import the data from the drive directly to your management software and vice versa.

  • Page 21: Download

    Download To copy data from a device into a USB drive, attach the USB drive to the device and: Go to Menu > USB Manager > Download You can select the following data type to copy into the USB drive: • Download Attendance Data: Download attendance data. • Download User Data: Download employees’ data (face/fingerprint templates, pass- word, card ID, names). • Download User Portrait: Download employees’ photos. • Download Attendance Photo: Download photos captured while an employee is suc- cessfully verified. The photos are in JPEG format. • Download Blacklist Photo: Download the photo (captured while employee fails to verify at the device) into USB device. The photos are in JPEG format. • Download Work Code: Download the work code ID. • Download Short Message: Download the short message. Upload Uploading is the process of copying data from a USB drive into a device. The data has to be copied from the software to the USB Drive. To begin uploading your data, connect the USB to your device and:...

  • Page 22: Configure Wifi

    Conf igure GPRS/3G Connection FingerTec devices with built-in GPRS or 3G modules can be installed remotely, in the situation where no other forms of connection are available. Devices with GPRS or 3G connections can only be used in conjunction with the FingerTec Webster or TimeTec Cloud server services.

  • Page 23: Configure Webster

    Heartbeat Server: Enter the public IP address of your Webster or TimeTec Cloud server. The device frequently sends status and data updates to Webster or TimeTec Cloud. In the rare case that the connection to the server drops out, the device will perform an automatic restart. • Details: This includes information about the connected mobile devices such as network mode, Telco operator, IP address and the total data sent and received. Conf igure Webster FingerTec Webster is a web storage application for managing content that are sent from your devices. The contents include information pertaining to user verification credentials, transaction logs and device settings. You will be required to assign an IP address to the server to connect all devices via an Internet connection. The public IP address must be entered into the device to allow a connection. To configure Webster, locate the submenu “ADMS”. The options within this submenu are used to connect all Webserver settings such as the Webserver IP Address, port and proxy settings. S tep 1: Menu > Comm. > ADMS > Press OK to enable the domain name.

  • Page 24: Rs232/Rs485 Serial Conf.iguration

    RS232/RS485 serial Conf iguration When TCP/IP, WiFi or GPRS/3G connections are unavailable, a serial connection is the preferred communication between the terminal and PC. RS 232 is a one-to-one connec- tion between a device and a PC. The RS485 supports the network wiring by using the RS485 cable to associate multiple devices to a PC. A data converter must be installed at the PC to switch the RS 485 data signal to a RS 232 signal that can then be processed by the PC. To setup either RS 232 or RS 485: S tep 1: Menu > Comm. > Serial Comm. > Select RS232 or RS485 > OK to turn on. S tep 2: Configure the settings in the page as explained below: • Baudrate: This is the communication speed for the serial connection. RS 232 supports up to 115200 bps, while the RS485 supports up to 9600 bps to ensure no loss of data is incurred. Conf igure a USB connection You can use a USB cable to connect your device directly to a PC. This is similar to a RS 232 connection. To setup a USB cabled connection: S tep 1: Menu > Comm. > Serial Comm > USB > OK to switch it on. S tep 2: USB > Select Yes to enable S tep 3: Configure speed of data transfer at USB Baudrate...

  • Page 25: Enabling Wiegand

    Pulse Interval: Is configured to 1000 by default. It can be adjusted to between 200 and 1000 • ID Type: Identifies the content of the data output by Wiegand (Card / Password ID) • Format Details: Displays information from Wiegand TCMS V2 Online Activation TCMS V2 is a genuine software by FingerTec. Every FingerTec access control model comes bundled with a unique license key. To start using the terminal with TCMS V2, you must connect the terminal to TCMS V2 and perform online activation. TCMS V2 reads the serial number of your terminal and sends it for verification at the FingerTec server via Internet. In case you do not have an Internet connection, you would need to do offline activation. Please send the serial number and models of your terminals to your local resellers or support@fingertec.com to request for a product key and activation key. Installation and Setup of TCMS V2 Install TCMS V2 in a PC that fulifills the software’s minimum requirements. Refer to user.

  • Page 26: Connecting The Terminals To Tcms V2

    Connecting The Terminals to TCMS V2 Determining Terminal Number Identify the number of your terminals to differentiate them between one another. TCMS V2 can connect up to 999 units of terminal. S tep 1: Press Menu > Comm. > OK to Enter S tep 2: PC Connection > Device ID > Change the terminal ID Using TCP/IP IP address is important, as it is a unique address of the terminal in LAN. Without the IP address, locating the specific terminal is not possible. To input the IP address of the terminal: S tep 1: Press Menu > Comm. > OK to Enter S tep 2: Ethernet > IP Address > Key in IP Address Setting Up Netmask and Gateway Determining the Netmask, Gateway and NetSpeed: For TCP/IP connection, please config- ure the netmask, gateway and netspeed for the terminal.

  • Page 27: Using Rs232 Connection

    Using RS232 Connection For connection via RS232,baudrate is the determinant of communication speed between the terminal and the software. The higher the baudrate, the faster the speed is. To turn on RS232 connection and set the baudrate: S tep 1: Press Menu > Comm. S tep 2: Serial Comm. > RS232 > Turn it On To change baudrate: S tep 1: Press Menu > Comm. S tep 2: Serial Comm. > Baud Rate > Select the baud rate. Using RS485 Connection For connection via RS485, baudrate is also the determinant of communication speed be- tween the terminal and the software but the speed must be according to the speed of theconverter. Check your converter for the speed.

  • Page 28: Communication Key

    Communication Key Since the software is controlled by an activation code and a product key, set the COMM key to zero. S tep 1: Press Menu > Comm. S tep 2: PC Connection > Comm. Key > Set to 0.
  • Page 29 Chapter 5 System FingerTec devices can be personalised according to preference. These settings include date/time, storage of in-out records and biometric verification rules. You can find the Re- set option which allows you to program your devices to default factory settings, under this chapter. Setup Date and Time The Date & Time is a very crucial aspect for accurate logging of attendance and the record of door activity in each company. The date and time of the terminal will be displayed at the home screen. You can choose the date and time format based on your preference. To set date S tep 1: Press Menu > System > Date & Time > Set Date S tep 2: Set the Date accordingly. The date can be set by pressing the up or down arrow, or by pressing the number button. You can change the Date format. To set the format: Press Menu > System > Date & Time > Select the date format...
  • Page 30 To use Daylight Savings Time (DLST) Daylight saving time (DLST) is the practice of temporarily advancing clocks so that the daylight in the afternoon will be longer whereas morning will be shorter. Please disre- gard this if DLST does not apply to your country. To set the DLST settings: S tep 1: > Date & Time > Daylight Saving Time > Press Menu > System Press OK to enable S tep 2: Select Daylight Saving Mode > Select either By date/time or By week/day > Configure details in Daylight Saving Setup By Date/Time This option is recommended if you know the exact date the DLST begins. For example, if company A wants to set the DLST to begin from May 3rd 22:15 hour and ends on July 10th 11:15 hour, this setting should be chosen. S tep 1: Set the month and date for the DLST to begin S tep 2: Set the time (in HH.MM format) on when the DLST will begin. S tep 3: Set the month and date for the DLST will end. S tep 4: Set the end time of the DLST period.
  • Page 31 Attendance Record Storage Option Each time a verification is performed on the device, a transaction log will be stored inside the terminal. These logs need to be managed to maintain the effectiveness of the devices. However, you can only setup rules to control attendance capturing and storage. Press Menu > System > Attendance > Select type of rules to configure Duplicate Punch Period (m) In the event that you want to consider all clocking activities within the predefined time interval as a single clocking, you can use this setting. For example, if the IN time is 9:00am and the time interval is 15 minutes, any verification done by the same ID within the 15 minutes will be considered as a same record, taking the first time he/she clocks in. The maximum number of minutes that can be entered is 60. Press the number button to insert the value. Display User photo You can set the device to display a photo of the employee after a successful verification. A success verified indicator will appear on the screen after his/her ID and name has been verified. You can transfer photos from the software to the device. This should be enabled if you would like the device to display the employees’ photo on screen. Alphanumeric User ID You can set employee IDs with alphanumeric entry for example, ENG1003 represents staff ID 1003 from the Engineering Department. This alphanumeric ID recommended for large organizations with multiple departments.The person in charge will know which department the employees belong to by referring to their ID. Only enable this if your company intends to separate employees from different departments.
  • Page 32 Cyclic Delete ATT Data You can set the device to delete a number of records when its storage is full. The value range is from 1 to 999 records. For example, you can set the value at 500 records and the device will delete the first 500 records to free up the space to store new records. Cyclic Delete ATT Photo You can set the device to delete a number of stored photos when its storage is full. The value range is from 1 to 99. For example, you can set the value to 50 and the device will delete the first 50 photos to free up slots to store new images. Confirm Screen Delay(s) You can set the time delay for the device to display verification results (ID, name and photo). The time range is from 1s to 9s. Save Illegal Verification Record You can set a time range to allow employees to verify for access, for example from 9:00 am to 6:00pm. Employees will be able to verify at the device before and after this time range, but no access will be granted. However the device will record the employees ID and attempted time of access. You can set the device to ignore these records to save storage. Expiration Rule You can set limits for the device to verify an employee, either by number (for example 100 times) or specific date (for example 1st of June). Employees exceeding the limit can no longer verify at the device or gain access. You can set the device to take any of the action below when the limit has been reached: • Keep User, No Audit Future Punch: Device keeps employee data but will not save any attendance records. • Keep User, And Audit Future Punch: Device keeps employee data and attendance records.
  • Page 33 Fingerprint Options Threshold is the level of security during a fingerprint verification process. Threshold de- termines how many percent of minutiae points on a fingerprint template will be read by the system. The higher the threshold level means the device will require additional minutiae points to verify an employee. Thus increasing its security. There are 2 sets of Threshold settings for different verification process: • 1:1 Matching Threshold Value: 1:1 match is where one verification method is matched to only one template. Employee presses keypad to insert his/her ID followed by OK button and fingerprint verification • 1:N Matching Threshold Value: 1:N (many) match is where the verification is compared against N templates. Employee presses finger on the scanner to verify. • High Security: If high security is intended, the threshold value must be set to high. Do take note that if the threshold value is set to high, users may be inconvenienced due to the requirement may need multiple verifications of the fingerprint. For example: If security level is set to high, the chances of identifying the wrong person will be very low. However, you need to verify for a few times before your credentials are verified. • Normal: This is the default setting where both the security and convenience level are in balance. • Low Security: If high convenience is intended, the threshold value must be set to low. Do take note that if convenience level is high, the security level will be low, thus the chances of inaccurate identification will be high. Below is the table for ease of setting. Types High Security Normal Low Security • FP Sensor Sensitivity: You can set the sensitivity of the fingerprint prism to respond to the employee when he/she places finger on it. The default value is set at Medium. However, when the environment is dry, it is recommended to set the sensitivity to high and set to low if the environment is humid.
  • Page 34 • 1:1 Retry Times: You can set the maximum number of attempts for 1:1 fingerprint veri- fication or password verification. The device will trigger an alarm system when the limit has been reached. • Fingerprint Algorithm: You may choose to use either VX9.0 or VX10 for fingerprint algo- rithm. Note: Both algorithms are not compatible with each other. • Fingerprint Image: You can select to display or not to display the fingerprint image dur- ing verification or enrolment. Reset Options In an event you want to restore the terminal back to the factory settings, you can do so by going to Menu > System > Reset > Press OK. A confirmation window will prompt you before the terminal is reset. Ensure that you are certain of performing the task before pro- ceeding to avoid irreversible data loss.
  • Page 35 Chapter 6 Personalization You can manage the display style of your FingerTec device according to your prefer- ence. These include the user interface, voice, bell schedules, punch state options, and shortcut key mapping. User Interface The user interface is designed as such so that users can interact with the device. These include the appearance of the device, response time, and the content that is presented to the user. To setup the display of the User Interface: Go to Menu > Personalize > User Interface > Press OK to Enter > Press arrow and OK but- ton to enable or disable the options: • Wallpaper: You can choose which wallpaper to be displayed on the screen • Language: There are 8 languages preloaded into your device. Select the language that fits your environment •...
  • Page 36 Voice You can choose to enable or disable the voice prompts, keyboard sound or adjust the volume of the device. Go to Menu > Personalize > Voice > Press OK to Enter > Press arrow and OK button to enable or disable the options: • Voice Prompt: You can choose to disable or enable the voice greetings or feedback during the operations. • Keyboard Prompt: You can choose to enable or disable the beeping sounds when pressing on the keys • Volume: You can adjust the volume of the voice greetings/feedback and keyboard beeps Bell You can schedule the device to ring automatically during specific times. This is a remind-...
  • Page 37 Go to Menu > Personalize > Bell Schedules > Press OK > All Bell Schedule > Press OK > Press Down arrow to select the bell schedules >Press OK > Press Edit to edit the existing schedule or Delete to delete the schedule Output to External Bell Siren You can set the type of external bell relay if you are using the external bell siren. Go to Menu > Personalize > Bell Schedules > Press OK > Options > Press OK > Select one from the 3 options • Disable: Disable the external alarm. • NC1: Select this if your bell siren is connected to NC1 and COM1 port. • NC2: Select this if your bell siren is connected to NC 2 and COM 2 port Punch State Options In the event you want your employees to press a button to confirm his/her attendance status (for example Check-In, Break starts etc) you will need to set the punch state from your keyboard’s F1 to F8 buttons. Punch State Mode You can set the display of the status keys. Go to Menu > Personalize > Punch State Options > Press OK > Punch State Mode > Select one from below: • Off: To disable Status key function. Employees are not required to press any buttons to report their attendance. The screen will not display any Status key • Manual Mode: By default the device does not display any status key. Press the Status Key to view and select your attendance status. The status key will revert to Check-In mode after an employee has reported their attendance. • Auto Mode: The Status Key switches to a specified status according to the predefined schedule. Employees cannot press the key to change their attendance status. He/she can only report attendance according to the predefine schedule. You can set the time under Shortcut Key Mapping (refer section 4.5) • Manual and Auto Mode: The Status Key switches to specific status according to the predefined time. Employees can verify their attendance without pressing the button.
  • Page 38 • Manual Fixed Mode: The device tends to show the last attendance status reported by the previous employee, for example Check Out. The employee must press to change to Check-In if he/she reports to start work. • Fixed Mode: Device will only display a Check-in status. Employees cannot change the status by pressing other keys. Punch State Required You can set the device to only accept verification after an employee presses the status key to validate their attendance status. The device will not respond to attempts if the employee fails to validate their attendance status. To enable Punch State Required: Go to Menu > Personalize > Punch State Options > Press OK > Punch State Required > Press OK to enable or disable it. Shortcut Key Mappings You can assign six shortcuts as attendance or functional keys. On the main interface, when the shortcut keys are pressed, the corresponding attendance status or function interface will display. Go to Menu > Personalize > Shortcut Key Mappings > Press OK to Enter > Select the appropriate key by pressing the down arrow> Press OK to choose the corresponding action Note: When the Attendance Status shortcut key is selected, you can also set the ‘Auto Switch’ parameter (refer to page 37 regarding Auto Mode).
  • Page 39 Chapter 7 Data Manager Data stored in the terminal can be utilized to establish management rights or have spe- cific logs removed. To manage your data: Go to Menu > Data Management > Press OK to Enter Delete Data Data stored in the terminal can be deleted within your Data Management function. Be- low is a list of available options in your terminal: • Delete Attendance Data: Delete all attendance records. • Delete Attendance Photo: Delete all employees’ attendance images. • Delete Blacklist Photo: Delete photos of employees’ captured during a failed verifica- tion attempt. • Delete All Data: Delete data related to face & fingerprints templates, IDs, passwords, card ID and attendance records. • Delete Access Control: Delete access control records. • Delete Admin Role: Removes administrator privileges in your terminal. All employees who had the privilege will identify as a normal user. • Delete User Photo: Delete all photos. • Delete Wallpaper: Delete all saved wallpapers. • Delete Screen Savers: Delete screensavers. Backup Data Losing valuable data can be discouraging and damaging. Our FingerTec terminal(s) of- fer the option of backing up your configurations to a file within the terminal itself, allow- ing for seamless restorations. However you can choose to save the file onto a USB drive to perform restorations on other terminals. To initiate a backup: Go to Menu > Data Management > Press OK to Enter > Backup Data > Press OK to Enter > Select either Backup to Device or Backup to USB Disk > Select the items to be backup > Backup Start...
  • Page 40 Restore Data You can restore the data stored in the device or from the USB drive. Go to Menu > Data Management > Press OK to Enter > Restore Data > Press OK to Enter > Select either Restore from Device or Restore from USB Disk > Select the data to be restored > Start Restore...
  • Page 41 Chapter 8 Attendance Search The device stores attendance records, which can be processed by our software to pro- duce payroll calculations and other reports. This search function is an easy to use mod- ule that allows you to check and browse records at your convenience at any time. You can choose to display photos together with attendance records. Go to Menu > Attendance Search > Press OK > Insert the user ID to search (leave blank if you want to see all employees) > Press OK > Select the time range from the list or enter specific date and time at the User Defined > Press OK to see all records...
  • Page 42 Chapter 9 Receipt Printing You can attach your FingerTec devices to a thermal receipt printer. When an employee reports for work, the terminal will send a ping to the printer to have a receipt printed, consisting of the employees’ ID, date and time during the verification process. Data Field Setup You can adjust the information that you want to print on a receipt. This function has to be turned on using the Function Tool. Go to Menu > Print > Press OK to Enter > Data Field Setup > Set the criteria accord- ingly. • Company Name: You can choose to disable or enable the display of your company name in the attendance record. Do take note that you have to configure the com- pany name before it can be displayed. Refer to chapter 4.1 User Interface on how to set the company name. • User ID • Name • Punch Time • Punch State • Device ID • Print Time • Work Code • Verification Mode...
  • Page 43 Chapter 10 Short Message Display Displaying public or private short message(s) is a function available on some termi- nals. Private messages will be displayed at the bottom of the screen only after specific recipients have been verified at the terminal. A mail icon at the top of the screen will appear when a message is available. Add a Short Message To enter a short message: Go to Menu > Short Message > New Message > Message > Enter the message > Press OK to save. Note: Press * to display the input method. Press # to enter a space between words. Press Esc to exit the input method. Set the date and time for the Short Message to take effect and expire: S tep 1: Go to Menu > Short Message > New Message > Start Date > Enter the date or press Up/Down Button to select the date > Press OK to Save. S tep 2: Set the start time for the message to begin to take effect.
  • Page 44 > Short Message > New Message > Message Type > Select the preferred Go to Menu message type > Press OK to save. Public, Personal and Draft List You can view, edit or delete messages in their respective list. Go to Menu > Short Message > Select either Public, Personal or Draft from the list > Select the appropriate actions. Note: The operations of the ‘edit’ function are similar to that of adding a short message (refer to page 43) Message Option You can set the active duration of a message before it is removed from the screen.
  • Page 45 Chapter 11 Work Code A majority of FingerTec Terminals is incorporated with a feature which allow users to select a reason for re-entry during verification by selecting a work code (for example, work code 13 – Onsite at Customers). Adding a Work Code By default, our terminals does not contain any workcodes. To add a workcode: Go to Menu > Work Code > New Work Code > Key in the workcode • ID: The work code ID supports 1 digit to 8 digits in length. • Name: Short description of the work code. All Work Codes All work codes can be viewed, deleted or edited (with the exemption of modifying the ID number) in the All work codes tab. The process of editing a work code is similar to adding a work code as explained in 10.1. To view all work codes: Go to Menu > Work Code > All Workcodes > Select the Workcode > Press OK to Select either to Edit or Delete the selected Work Code. Work Code Options The option to use work codes must be enabled before it can be utilized. To turn on Work Code: Go to Menu > Work Code > Work Code Options > Work Code Required > Press OK to turn it ON Note: If you wish to bar employees from entering new workcodes during verification, you must enable the function “Work Code must be defined”. The terminal will reject work...
  • Page 46 Chapter 12 Diagnostic The Diagnostics page allows you to analyze the condition of your terminal(s) by utiliz- ing a series of tests. Only administrators are authorized to perform these tests. To view the status of your terminal, you can select Go to Menu > Autotest: All Test This option will assess the quality of the terminals LCD Display, Voice, Keyboard and Biometric Sensors. LCD Test This will perform an evaluation test of your terminals’ display by gauging its effects under all colors, including pure white and black. Press OK to continue to the next test or Esc to Stop. Test Voice Select this function to ensure the quality of your voice files are clear and complete. Pressing OK to continue to the next test or Esc to Stop. Test Keyboard This function tests the keypad on your terminal. Press any key on the keypad to verify the key shown on the display matches your input. Test Fingerprint Sensor To determine the condition of the fingerprint sensor, place your finger on the scanner when a white square is displayed. If you are able to see your fingerprint within the white square, your sensor is functioning. Test Camera This will determine if the photos taken by the camera are clear and acceptable. Test Clock RTC The RTC test will accurately examine the time & date to ensure the time logged is ac- curate. Click OK to start the test. Every 10ms passed will be displayed as 1s.
  • Page 47 Chapter 13 System Info This option allows you to check your terminals storage, firmware, algorithm etc. To access your system information, Go to Menu > System Info: Device Capacity The number of enrolled users, administrator, passwords, total fingerprint and attendance records will be displayed. Device Info The Device name, serial number, MAC address, Fingerprint Algorithm, Platform Informa- tion, MCU version, Manufacture and Manufactured Date and Time will be shown in this section. Firmware Info The Firmware version, Bio Service, Push Service, Standalone Service and Dev Service is available from this tab.
  • Page 48 You are not the administrator of this terminal. Only an authorized administra- tor of the system is allowed to access the Menu. Any attempt of normal user to access the Menu will prompt “Admin Affirm” message on the screen. In case the administrator or he/she has resigned from the company, kindly contact your FingerTec authorized reseller to access the terminal. Difficult to Read Finger Five things could be the cause of this: Enrolment is not properly done Enrolment is the most important process to ensure that the terminal captures the best quality of your fingerprints. Refer to chapter 4 for how to do a good...
  • Page 49 The LED is Blinking All The Time You have nothing to worry about unless the blinking light is red. The green blinking light is indicating that the terminal is under its standby mode. Red blinking light may signal problem in the terminal. Contact your reseller for consultation. “Duplicate Finger” Appears FingerTec terminals are intelligent. It will not accept the same fingerprint twice into its system. If you have registered a finger into the terminal, the system would prompt “duplicate finger” when you try to enroll that finger for another time. Choose a different finger to proceed. RFID Card Doesn’t Respond Two possibilities for this problem Have you registered the card to the terminal? The card must be registered to the terminal before it can read the information in the card. Refer to chapter 3 User for card enrolment.
  • Page 50 © 2015 Timetec Computing Sdn Bhd. All rights reserved.• 042015...

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