FingerTec AC100C User Manual
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FingerTec AC100C User Manual

Color time attendance system
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AC100C
TA100C
TA200 Plus
Color Time Attendance System
User Guide

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Summary of Contents for FingerTec AC100C

  • Page 1 AC100C TA100C TA200 Plus Color Time Attendance System User Guide...

  • Page 2: Table Of Contents

    CONTENTS Chapter 6 • DATE/TIME Chapter 1 • GETTING STARTED 3-5 Setting Date/Time Viewing the User Guide in the Internet Daylight Saving Time Terminal Included Accessories Included Printed Materials Activating Terminal Chapter 7 • USB Registering Terminal Understanding the Need for USB Chapter 2 • BASICS 6-10 Chapter 8 • AUTO TEST Introduction to Terminal Terminal Overview Who should do the Auto Test? Main Menu Power On/Off Button Battery Chapter 9 • RECORD Date/Time Checking Records of Users in the Voice Control Terminal Security Features Cleaning Terminal Chapter 10 • SYSTEM Restarting and Resetting Terminal INFORMATION Records Device Chapter 3 • USER 11-14 Enrolling User Verifying User TROUBLESHOOTING 28-29 Adding User Information “Unable to Connect” Appears Deleting User...
  • Page 3 Choose the language that you prefer for your User Guide. Terminal Included Accessories Do not abuse the fingerprint sensor by scratching the surface, contacting the sen- sor’s surface with heat, pressing hard during placement of fingerprint for verifica- tion. Clean the sensor occasionally with microfiber cloth to maintain the perform- ance of the sensor. AC100C model DC 5V Power Adaptor For supplying power to the terminal. Screwdriver A Packet of Bolts Use the screwdriver to open the back plate...
  • Page 4 tA100C model Screwdriver Use the screwdriver to open the DC 5V Power Adaptor back plate of fingerprint termi- For supplying power to nal and to install the back plate the terminal. against a wall. Siren Cable For connecting the terminal RFID Cards (5 pieces) A Packet of Bolts to external siren. * Exclusively for TA103C-R Use the screws to hold the back model only plate of the terminal against a For card enrollment and wall. verification. tA200 PlUS model RFID Cards (5 pieces) For card enrollment and veri- fication.

  • Page 5: Registering Terminal

    Included Printed Materials • FingerTec Comprehensive DVD • Quick Start Guide • Pamphlet • User Enrollment Template Form • Warranty Card Activating Terminal Every FingerTec access control model comes bundled with a unique license key. To start using the terminal with TCMS V2, you must connect the terminal to TCMS V2 and per- form online activation. TCMS V2 reads the serial number of your terminal and sends it for verification at the FingerTec server via Internet. In case you do not have an Internet connection, you would need to do offline activation. Please send the serial number and models of your terminals to your local resellers or support@fingertec.com to request for a product key and activation key. Registering Terminal Make sure that you register your terminal’s warranty with us at http://www.fingertec.

  • Page 6: Introduction To Terminal

    This manual covers color time attendance models of FingerTec products from AC100C, TA100C and TA200 Plus model. The terminal acts as a tool to collect attendance data. For a processing of attendance data, FingerTec is providing a powerful time manage- ment software, TCMS V2 to process data and provide accurate and reliable attendance reports. Terminal Overview AC100C model L.E.D Display Speaker Reset Button & USB Port LCD Screen s u p p o r t @ f i n g e r t e c . c o m Keypad Fingerprint Sensor Item...
  • Page 7 Item FUNCtIoN Keypad To input instructions into the terminal and to allow configuration. Fingerprint Sensor To scan finger for confirmation of identity. Speaker For terminal voice emission. USB Port T o upload/download users information, password and transaction logs via USB disk. Reset Button T o restart the terminal as and when required. tA100C model L.E.D Display LCD Screen Reset Button & USB Port Speaker s u p p o r t @ f i n g e r t e c . c o m Keypad RFID Card Fingerprint...

  • Page 8: Main Menu

    Keypad To input instructions into the terminal and to allow configuration. Navigation Keys To navigatien and input command to terminal. RFID Card Induction Area Area that reads RFID cards. Speaker For terminal voice emission. Reset Button To restart the terminal as and when required. Main Menu Enroll users, manage user data and input workcode. Setup FingerTec terminal communication with computer through LAN, RS232 and RS485. Set security password of the device for a secure data transfer. Configure the settings of the FingerTec terminals from general to display setting to fingerprint. Data management, update via USB flash disk, keyboard functions, reset and other terminal settings can be done here. Adjust the date and time settings of the terminal. CONTENTS...

  • Page 9: Battery

    Upload and download data and information to and from the FingerTec terminal using a USB flash disk. Run tests on the FingerTec terminal to diagnose the terminal on various aspects. Check user attendance and transaction logs that are available in FingerTec terminals and perform housekeeping of the machine. View free and used memory of the terminal as well as the terminal’s details in system information. Power On/Off Button Use the power on/off button to turn the terminal on or off. You can disable the button to avoid accidental shut off of the terminal. Battery Terminals operate using power supply from a standard power outlet. Inside the terminal, there is an RTC battery for the running of the clock. Charge the terminal for at least 3 hours straight before you start using it. When there is a serious delay in time or the clock keeps on restarting, the RTC needs to be replaced. Mini UPS (uninterrupted power supply) 5V and mini UPS 12V pro- External power supply: vide mobile power supply to the terminals. Charge the mini UPS sufficiently for optimum performance. Refer to http://accessory.fingertec.com for more information about accessories. Date/Time The terminals display the date and time at the home screen. Choose the date and time format based on your preference. Press Menu > Date/Time > Select Value > OK to save. Voice Control Voice Control lets you control the level of volume emitted by the terminal. tUrN oN/oFF The system lets you to turn on/off the voice based on your preference. Press Menu >...

  • Page 10: Restarting And Resetting Terminal

    Cleaning Terminal CleANINg the Body Use a dry cloth to clean the terminal’s body. Do not use any liquids, household cleaners, aerosol spray, solvents, alcohol, ammonia and abrasive solutions to clean the body of the terminal because it could damage it. CleANINg the FINgerPrINt PrISm Clean the fingerprint prism with a cellophane tape for (silicon coated prism). View the video on how to clean the fingerprint prism at this link http://www.fingertec.com/news- letter/enduser/cleanfinger.html. For the non-coated prism, please use microfiber cloth. Restarting and Resetting Terminal If a feature isn’t functioning as it should, try restarting or resetting the terminals reStArtINg the termINAl Push the On/Off button on the terminal to restart the terminal. If you can’t restart the terminal, or if the problem persists, you might want to reset. reSettINg the termINAl Go to Menu, press the System icon and click on Reset. Choose to Reset All Default Set- tings, Reset Keyboard Settings or Reset Other Parameters. Resetting the terminal will cause all your settings to return to the original factory settings.
  • Page 11 3 • USER Enrolling User The FingerTec terminals can enroll fingerprint templates, passwords and card informa- tion. This chapter covers all possible user enrollments in the terminals. FINgerPrINt eNrollmeNt It is recommended to enroll two fingers for one user ID. One template is the default and another one is used for backup. You need to check the quality of the fingerprint before doing any fingerprint enrollment. It is important to locate the center points of the finger because the center points has to be placed in the middle of the scanner dur- ing enrollment to get a good reading. You also have to make sure that the fingers are not too wet or too dry for enrollment. To enroll fingerprint: Press Menu > User Mgmt icon > New User > ID. No: (insert value) > Select “Enroll FP” > Select Privilege > Place your fingerprint 3 times following instruc- tions given by the terminal > OK to save. CArd eNrollmeNt For terminals that are using card system, default card for the terminal is RFID. MiFare and HID card systems are available upon request. To enroll card: Press Menu > User Mgmt icon > New User > ID No: > Insert User ID > Select “Enroll Card” > Wave the card at the scanning area until the screen displays the Card ID > OK to save. PASSword eNrollmeNt The terminal offers different enrolment methods, and passwords can be used alone or in combination with other verification methods. The maximum length of a password is 8 digits. To enroll password: Press Menu > User Mgmt icon > New User > ID No: (insert value) > Select “Enroll Pwd” > Input password using the keypad > Reconfirm password > OK > OK to save. Verifying User 1:1 (oNe to oNe) / 1:N (oNe to mANy)
  • Page 12 VoICe meSSAge VoICe / meSSAge whAt doeS It meAN? “Verified” Identity verification is successful, the terminal stores the transaction logs and opens the door (if connected to door access) “Try again please” Identity verification is failed because the finger is not properly posi- tioned, the template is not available in the terminal or the password is incorrect. “Admin Affirm” You are not an administrator of the system and you cannot access Menu page “Duplicate Finger” This message only appears during registration when the finger that you want to enroll has been enrolled before. “FP Enrolled Alrd” will be displayed on the LCD screen. “Invalid ID” For 1:1 verification, User ID entered does not match with fingerprint. FINgerPrINt VerIFICAtIoN 1:N – 1:N verification does not require any input of your user ID. Place your finger properly on the scanner and the terminal will take a second to verify your identity.

  • Page 13: Adding User Information

    Delete/Add Verification Methods and change Privilege Del User Delete User, Fingerprint or Password New User Enrolment of New User Field Function ID No. Edit user ID based on your company’s employee numbering system. Maximum length of user ID is 9 digit Name Add name of the user in this field (Can only be done via TCMS). Maximum number of char- acters is 24 Quantity of Fingerprint PWD Quantity of Password CARD Quantity of Card It is recommended that the updating of user information be done through the TCMS V2 software. After the information is updated, sync the TCMS V2 and the terminal to display the information. Deleting User Only an administrator can perform user deletion at the FingerTec terminal. To delete certain user(s), press Menu > User Mgmt > Manage User > OK > Select Del User > Choose “Delete User” > OK Please be extra careful when performing this task to avoid any unauthorized deletion. CONTENTS...
  • Page 14 Access Level/Privilege FingerTec terminals offer two types of access level or privilege. PrIVIlege USer roleS Normal User Only use the terminal to verify your identity. You cannot access into Menu and make changes into settings and system Administrator You are allowed to access into menu to enroll users and edit settings and system Defining Work Codes The terminal provides a work code feature reASoNS worK Code which allows users to key in predefined Check In numbers after verification. The work code numbers are predefined in the TCMS V2. Check Out The following table shows examples of OT start work codes. Done Press Menu > User Mgmt > WorkCode > Sick Leave Press ok to activate the menu > Select to...
  • Page 15 4 • INSTALLATIONS & COMMUNICATION Installations FingerTec terminals offer several connections for power and communications. Installations of FingerTec time attendance terminals are simple. moUNt oN wAll • After measuring the height accordingly and make relevant marking on the wall, drill the screws into the wall to secure the back plate. • Attach the terminal to the back plate and tighten the screws. 4 feet / 1.2 meter (recommended) FlexI-KIt FingerTec offers flexi-kit for all its time attendance models. Attach the terminal on the flexi- kit for convenience and cosmetic purposes. View flexi-kit at http://accessory.fingertec.com CONTENTS...
  • Page 16 Communications Connection points for power and communication are available on top of the terminals. Refer to the following diagrams for the terminals you require. AC100C model & tA100C model USB PORT ..POWER PORT ..TCP/IP PORT tA200 PlUS model USB PORT ..POWER PORT ..TCP/IP PORT CONTENTS...
  • Page 17 Terminal ID No and Password > Ok to save. The security password known as COM Key is intended for extra security. To connect the terminal with the software, the COM key inserted in the Software must be the same as the one inserted in the terminal or else connection cannot be established even though the activation key and product key are correctly inserted. TCMS V2 Online Activation TCMS V2 is a genuine software by FingerTec. Every FingerTec access control model comes bundled with a unique license key. To start using the terminal with TCMS V2, you must connect the terminal to TCMS V2 and perform online activation. TCMS V2 reads the serial number of your terminal and sends it for verification at the FingerTec server via Internet. In case you do not have an Internet connection, you would need to do of- fline activation. Please send the serial number and models of your terminals to your lo- cal resellers or support@fingertec.com to request for a product key and activation key.
  • Page 18 Press Menu > Options > Comm Opt > RS232 > turn on RS485 connection and set the baudrate: Change the RS485 connection to Y. Press Menu > Options > Comm Opt To change baudrate: > Baudrate > Change the Baudrate accordingly. Using USB to Download/Upload Data A USB flash disk is useful in cases where the terminal is installed far from a PC or there is a connection problem. To determine the type of USB flash disks compatible with the termi- nal, please refer to this link at http://www.fingertec.com/newsletter/HL_74.html using USB. Press Menu > PenDrive Mgmt > Choose the operation that you want to carry out via USB flash disk. Communication Key Since the software is controlled by an activation code and a product key, set the COMM key to zero. Press Menu > Options > Comm Opt > COMM Key > Set to 0. CONTENTS...
  • Page 19 5 • SYSTEM System Settings threShold Threshold is the level of the fingerprint scanner’s sensitivity. Threshold determines how many percent of minutiae points on a fingerprint template will be read by the system. The higher the threshold level, more points are being read, more restricted the system. Configure the threshold for 1:1 and 1:N methods. For 1:1, the range is from 0-50 and the recommended value is 15. For 1:N, the range is from 0-50 and the recommended value is 35. Press Menu > System > System > Threshold (1:1) or Threshold (1:N) > Determine the Level > OK to Save dAte FormAt The date format can differ based on countries for example in Malaysia, the date-month- year format is used while in America, the month comes first. Choose your date format according to your preference. The default format is dd-mm-yy. Press Menu > System > Date Format > Select Format > Ok to Save SoUNd oF KeyBoArd The terminals emit sound when you press any of its buttons. To turn on/off the keypad sound: Press Menu > System > Keybeep > On/Off >Ok to Save FINger SeNSItIVIty Determine the sensitivity of the sensor to fingerprint. Choose Low, Mid or High sensi- tivity. It is recommended to be set at Mid. Press Menu > System > Finger Sensitivity > Select your preference >Ok to Save VoICe The terminal has certain voice commands to guide users during enrolment and to no- tify users during verification. Press Menu > System > Voice > On/Off > OK to save VolUme (%) Voice Control lets you control the level of volume emitted by the terminal. Adjust Volume: The default volume of the terminal is 60. The volume can go as high as 100 and as low as 0. To sustain the performance of speaker in the terminal, it’s recom- mended to stay at the range of 60-70. To adjust the volume. Press Menu > System > Volume 1:100% > Set your number > Ok to Save.
  • Page 20 000000001 010000: Transaction Code These logs need to be managed to maintain Terminal Activity the effectiveness of the terminal. It is recommended to do the housekeeping of data from the TCMS V2 software. There are 4 functions available in the Data icon to enable you to manage your data in the FingerTec terminal. In the data management icon, you can choose from four instructions. Press Menu > System > Data Mgmt > Select your instruction > Ok to save deletINg Attlog Please make sure that you are certain when you want to do this operation. The logs that are stored inside the terminal are the ones that have not been downloaded into TCMS V2. Deleting the logs means that no backup data is available. deletINg All dAtA This function allows you to delete all attendance data and user information in the ter- minal. Make sure that all user information has been backed up in the TCMS V2 before...
  • Page 21 Press Menu > System > Display> 1:1 Match Retry Times > Determine the Value > ok to Save Password Retry Times: You can set the limit to the number of tries for password verifica- tion. The range is from 1-9. If a user’s number of try exceeds the limit, the terminal could trigger the alarm system to alert security that somebody is meddling with the terminal. Menu > System > Display> 1:1 Match Retry Times > Determine the Value > Ok to Save Clock Mode: There are two clock modes available in FingerTec terminals. Choose the one your prefer. Press Menu > System > Display> Clock Mode > Choose 1 or 2 > Ok to Save PICtUre delAy Picture delay refers to the idle period before the screen displays your loaded advertise- ment. It ranges from 0-999 seconds. Press Menu > System > Display > Picture Delay > De- termine your time > Ok to Save CloCK delAy Clock delay is an idle period before the screen displays your chosen clock picture. It ranges from 0-999 seconds. Menu > System > Display > Clock Delay > Determine your time > Ok...
  • Page 22 You can disable or enable the power on/off button to avoid accidental shutdown of FingerTec terminals. Disable/Enable: Press Menu > System > Misc Set> LockPwrKey > On/Off > Ok to save. SyStem lANgUAge FingerTec terminals offer various languages to match your local requirements. Maxi- mum of 3 language packs are available in the terminal and it’s set according to your request during purchase. The default language is English. Press Menu > System > Misc Set > Language > Choose your language > Save...
  • Page 23 6 • DATE/TIME Adjusting Date/Time FingerTec time attendance terminal functions to record time attendance activities of em- ployees. Precision in time and date cannot be compromised for the system to work effi- ciently. Adjust Date/Time according to your time zone. Press Menu > Date / Time > Select Value > Ok to Save Daylight Savings Time Daylight savings time (DLST) is the practice of temporarily advancing clocks so that after- noons have more daylight and mornings have less. Adjust your DLST if necessary. Press Menu > Date / Time > DLST to On and adjust the time accordingly > Ok to Save CONTENTS...
  • Page 24 7 • USB Understanding the Need for USB FlASh dISK Communication between FingerTec terminals and a PC is very important to upload and download transaction data for time attendance and door access reports. The terminals offer a few communication options such as LAN and serial cable connections but some- times there are scenarios that require USB (Universal Serial Bus) connectivity. USB can connect terminals with a computer for download and upload of user information and transaction logs. tyPeS oF USB There is various type of USB available in the market. FingerTec terminals can only work with USB flash disks that support minimum Linux Kernel 2.4.x, working ideally with Imation, Transcend and Pen Drive (minimum support Linux Kernel 2.4.x) To determine the type of USB compatible with the FingerTec terminal, please refer to this link at http://www.fingertec.com/newsletter/HL_74.html dowNloAdINg dAtA INto USB A FingerTec terminal is able to download data i.e. transaction logs, user information, and short messaging system into the USB Pen Drive. Press Menu > Pen- To download the data: Drive icon > Download Data. After the download process is complete, eject the USB flask...
  • Page 25 8 • AUTO TEST Who Should do the Auto Test? Auto Test page is to diagnose or analyze the conditions in the terminal. There are several tests available in the Auto Test page and only an administrator is allowed to perform the test. Before running any tests, kindly contact your reseller for advice or you could email support@fingertec.com. tFt teSt Test Screen determines the quality and sensitivity of the terminal’s touch screen panel. You will see lines of different colours; click the screen to continue testing. If there’s a bro- ken line or distorted colors on the screen, kindly send your FingerTec Terminal for repair. Press Menu > Auto Test icon > TFT Test To run test : AUdIo teSt Audio Test determines the quality of the terminal’s audio. Every click on the screen will emit different voice message. If you find any distorted sound in any of the voice messages or instructions, kindly send your terminal for checking and repair. Press Menu > To run test : Auto Test icon > Audio Test. KeyBoArd teSt The Keyboard Test is for you to check the condition of the keyboard. Press Menu > Auto Test icon > Keyboard Test SeNSor teSt This test is to determine the condition of the fingerprint optical scanner you need to run fingerprint test. Once you run the sensor test, the terminal will display a white square on the screen. Place your finger on the scanner. If you can see your fingerprint on the white square, the optical scanner works fine. Otherwise, kindly send your terminal for checking and repair.
  • Page 26 9 • RECORD Checking Records of Users in the Terminal To view a particular user’s records in the terminal, Press Menu > Record > Insert ID No: > Select start and end range date > Ok to view CONTENTS...
  • Page 27 10 • SYSTEM INFORMATION This option under System allows the installer to check the information of the terminal in- cluding storage, firmware, algorithm, etc. To retrieve the System Information of the termi- nal Press Menu > Sys Info. Records Shows free storage and used storage of the terminal, and details of user counts, admin counts and password users. It also displays other information such as FP templates and logs templates that have been used and are available. Device Pressing “Device” displays the terminal name, serial number, MAC Address, fingerprint al- gorithm, firmware version, manufacturer and manufactured date and time. CONTENTS...

  • Page 28: Troubleshooting

    TROUBLESHOOTING “Unable to Connect” Appears When this message appears, it means that the settings for the terminal and the computer are not properly done. Find out which method you are using to connect. The terminal offers LAN, RS232, RS485 and USB communication methods. Refer to Chapter 4 to further understand the topic. “Admin Affirm” Appears You are not the administrator of this terminal. Only an authorized administrator of the system is allowed to access the Menu. Any attempt of normal user to access the Menu will prompt “Admin Affirm” message on the screen. In case the administrator or he/she has resigned from the company, kindly contact your FingerTec authorized reseller to access the terminal. Difficult to Read Finger Five things could be the cause of this: Enrolment is not properly done: Enrolment is the most important process to ensure that the terminal captures the best quality of your fingerprints. Refer to chapter 4 for how to do a good enrollment. The location of the terminal is not conducive: The scanner does not work well in bright- lighted area. Cover the scanner a little if this is the cause of the difficulty. Shift the location area for a better performance. Finger is not properly placed: To get a good read, make sure that your finger’s center points are located at the middle of the scanner. Adjust the position of your fingerprint as you see it onscreen. The scanner is not cleaned or it is scratched: Check the quality of the scanner. If the scanner is dirty, please clean it with a microfiber cloth. If it is scratched, contact your local reseller for a replacement. Did anything happen to your finger lately? Make sure that the finger is not injured, cut or bruised which could cause it difficulty to read. The algorithm reads the minutiae points of your fingerprint, the more it can read, the better the result. The LED is Blinking All The Time You have nothing to worry about unless the blinking light is red. The green blinking light is indicating that the terminal is under its standby mode. Red blinking light may signal...
  • Page 29 “Duplicate Finger” Appears FingerTec terminals are intelligent. It will not accept the same fingerprint twice into its system. If you have registered a finger into the terminal, the system would prompt “du- plicate finger” when you try to enroll that finger for another time. Choose a different finger to proceed. RFID Card Doesn’t Respond Two possibilities for this problem Have you registered the card to the terminal? The card must be registered to the terminal before it can read the information in the card. Refer to chapter 3 User for card enrolment. Have you assigned the user ID to the verification group that supports RFID card? Without setting the terminal to show that you are under a group that supports RFID card, the terminal wouldn’t read your card. No Sound A few things could cause this problem: The terminal voice mode is silent Perhaps someone has turned off the voice in your terminal or reduced its volume to 0%. Refer to Chapter 5 System under Voice to rectify. Speaker is damaged Once you have rectified the voice mode, if the problem persists, proceed to test the voice. Go to Chapter 8 to do the test. If no voice is being emitted, contact your local...
  • Page 30 © 2015 Timetec Computing Sdn Bhd. All rights reserved.• 012015...

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