Troubleshooting - Health O Meter 2400KL User Instructions

TROUBLESHOOTING

Troubleshooting
Before contacting service personnel, refer to the following instructions to check and to correct
any failures.
Symptom
Scale does not turn on
Questionable weight or
the scale does not zero
Weighing is performed but
the weighing process takes
too long and the weight
does not lock on the
displayed
The display shows "Over"
message
The display shows
"Lo bAtt" message
Possible Cause
1. Dead battery
2. Faulty electrical outlet
3. Bad power supply
1. External object interfering
with the scale
2. The display did not show
"0.0" before weighing
3. Scale is not placed on a
level floor
4. Scale is out of calibration
5. Improper Tare
The patient is not sitting or
standing still
The load on the scale
exceeds the capacity
(800 lb / 363 kg)
The batteries are empty
23
Corrective Action
1. Replace batteries
2. Use a different outlet
3. Replace AC adapter
1. Remove interfering object
from the scale
2. Ask the patient to get off the
scale, zero the scale and begin
weighing process again
3. Place the scale on a level
floor and begin weighing
process again
4. Check weight with known
weight value
5. Place the item to be tared on
the scale. Press REWEIGH.
Once the weight of the item is
displayed, press TARE. Place
the patient and the tared item
back on the scale. Press
REWEIGH again
Ask the patient to stand or sit
still
Remove the excess weight and
use the scale according to its
limits
Replace batteries according to
instructions