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Overview
Delivering integrated voice and data communications throughout your organization has never
been easier or more cost-effective. Today, you can bring office locations worldwide closer
together by relying on Internet Protocol (IP)-based networks to deliver both voice and data
communications across the Internet or a private intranet. Inter-Tel's InterPrise 3200D IP
telephony gateway can make it happen. By accepting voice transmission from any standard PBX
or key system and converting it into data packets, the InterPrise 3200D transmits real-time voice
alongside your organization's e-mail or fax communications. One network for voice and data
means lower costs and greater efficiency throughout your enterprise.
As a result, you'll be able to eliminate costly intra-company long distance telephone toll charges.
Instead, you'll pay a single flat rate for both voice and data communications between facilities. In
addition to cost savings, you'll make it easier for employees and customers alike to get the
information or assistance they need, regardless of geographic location.
Ease of Integration
Regardless of how you choose to take advantage of IP telephony, the InterPrise 3200D makes it
easy to implement and as easy-to-use as your office phone or fax machine. You can use your
existing telephone to place calls across your Wide Area Network (WAN) just like you would any
other call. You can even send intra-office faxes across your data network with the InterPrise
3200D.
By delivering both voice and data network connectivity in an 8, 16, 24 or 30-port configuration, the
InterPrise 3200D delivers reliable, high-quality voice and data communications to small branch
offices as well as main corporate facilities.
Quality Voice Communication
The InterPrise 3200D delivers full duplex, toll-quality voice conversations by relying on superior
voice encoding technology and advanced features like echo cancellation. This ensures that the
delay or loss of voice packets, and the effects of that loss, are minimized so that voice
conversations are free from background noise, delay and "clipping."
In addition to ensuring voice quality, the InterPrise 3200D delivers voice communications
efficiently by compressing voice from 64 kilobits per second (kbps) to as low as 8 Kbps per voice
channel. This dramatic decrease in bandwidth usage means you can deliver as much as eight
times the amount of voice communications across your data network as you could with an
uncompressed voice transmission. Less bandwidth for voice means more for data, ensuring that
both will flow reliably across your network to their final destination.
Web-based Calling with ClearConnect – Talk to Agent
Capturing the sale and improving customer support over the Internet has never been easier than
now. With ClearConnect – Talk to Agent, you can voice-enable your Web site and allow web-
based customers to talk to your call center agents with a click of a button. Talk to Agent is an
application that "plugs" into the customer's Web browser. When the "touch to talk" link on your
Web site is clicked on, the Web browser becomes voice-enabled and a call is then established
between the customer and your support agents. Whether you wish to increase your online sales
or simply improve your level of customer support, Talk to Agent puts your customers a click away
from a live representative of your company.
The Voice of the Internet
Whether you've already implemented a Wide Area Network, or are looking for ways to increase
the return on investment for a new network project, Inter-Tel offers the right technology, in a
InterPrise 3200D
March 2002
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