Datalogic Adc Limited Factory Warranty; Warranty Coverage; Warranty Claims Process - Datalogic Gryphon GM44XX Quick Reference Manual

Regulatory Information

Datalogic ADC Limited Factory Warranty

Warranty Coverage

Datalogic ADC ("Datalogic") hardware products are warrant-
ed against defects in material and workmanship under normal
and proper use. The liability of Datalogic under this warranty
is limited to furnishing the labor and parts necessary to reme-
dy any defect covered by this warranty and restore the product
to its normal operating condition. Repair or replacement of
product during the warranty does not extend the original war-
ranty term. Products are sold on the basis of specifications ap-
plicable at the time of manufacture and Datalogic has no
obligation to modify or update products once sold.
If Datalogic determines that a product has defects in material
or workmanship, Datalogic shall, at its sole option repair or re-
place the product without additional charge for parts and la-
bor, or credit or refund the defective products duly returned to
Datalogic. To perform repairs, Datalogic may use new or re-
conditioned parts, components, subassemblies or products
that have been tested as meeting applicable specifications for
equivalent new material and products. Customer will allow
Datalogic to scrap all parts removed from the repaired prod-
uct. The warranty period shall extend from the date of ship-
ment from Datalogic for the duration published by Datalogic
for the product at the time of purchase (Warranty period). Da-
talogic warrants repaired hardware devices against defects in
workmanship and materials on the repaired assembly for a 90
day period starting from the date of shipment of the repaired
product from Datalogic or until the expiration of the original
warranty period, whichever is longer. Datalogic does not guar-
antee, and it is not responsible for, the maintenance of, dam-
age to, or loss of configurations, data, and applications on the
repaired units and at its sole discretion can return the units in
the "factory default" configuration or with any software or
firmware update available at the time of the repair (other than
the firmware or software installed during the manufacture of
the product). Customer accepts responsibility to maintain a
back up copy of its software and data.

Warranty Claims Process

In order to obtain service under the Factory Warranty, Cus-
tomer must notify Datalogic of the claimed defect before the
expiration of the applicable Warranty period and obtain from
Datalogic a return authorization number (RMA) for return of
the product to a designated Datalogic service center. If Data-
54 Gryphon™ I GM44XX