Datalogic Adc Limited Factory Warranty - Datalogic PowerScan D8330 Quick Reference Manual

Datalogic ADC Limited Factory Warranty

Warranty Coverage
Datalogic warrants to Customer that Datalogic's products will be free from defects in materials
and workmanship for a period of one (1) year from product shipment. Datalogic ADC ("Datalog-
ic") hardware products are warranted against defects in material and workmanship under nor-
mal and proper use. The liability of Datalogic under this warranty is limited to furnishing the
labor and parts necessary to remedy any defect covered by this warranty and restore the prod-
uct to its normal operating condition. Repair or replacement of product during the warranty
does not extend the original warranty term. Products are sold on the basis of specifications ap-
plicable at the time of manufacture and Datalogic has no obligation to modify or update prod-
ucts once sold.
If Datalogic determines that a product has defects in material or workmanship, Datalogic shall,
at its sole option repair or replace the product without additional charge for parts and labor, or
credit or refund the defective products duly returned to Datalogic. To perform repairs, Datalogic
may use new or reconditioned parts, components, subassemblies or products that have been
tested as meeting applicable specifications for equivalent new material and products. Customer
will allow Datalogic to scrap all parts removed from the repaired product. The warranty period
shall extend from the date of shipment from Datalogic for the duration published by Datalogic
for the product at the time of purchase (Warranty period). Datalogic warrants repaired hardware
devices against defects in workmanship and materials on the repaired assembly for a 90 day pe-
riod starting from the date of shipment of the repaired product from Datalogic or until the expi-
ration of the original warranty period, whichever is longer. Datalogic does not guarantee, and it
is not responsible for, the maintenance of, damage to, or loss of configurations, data, and appli-
cations on the repaired units and at its sole discretion can return the units in the "factory default"
configuration or with any software or firmware update available at the time of the repair (other
than the firmware or software installed during the manufacture of the product). Customer ac-
cepts responsibility to maintain a back up copy of its software and data.
Warranty Claims Process
In order to obtain service under the Factory Warranty, Customer must notify Datalogic of the
claimed defect before the expiration of the applicable Warranty period and obtain from Data-
logic a return authorization number (RMA) for return of the product to a designated Datalogic
service center. If Datalogic determines Customer's claim is valid, Datalogic will repair or replace
product without additional charge for parts and labor. Customer shall be responsible for pack-
aging and shipping the product to the designated Datalogic service center, with shipping
charges prepaid. Datalogic shall pay for the return of the product to Customer if the shipment is
to a location within the country in which the Datalogic service center is located. Customer shall
be responsible for paying all shipping charges, duties, taxes, and any other charges for products
returned to any other locations. Failure to follow the applicable RMA policy, may result in a pro-
cessing fee. Customer shall be responsible for return shipment expenses for products which Da-
talogic, at its sole discretion, determines are not defective or eligible for warranty repair.
Warranty Exclusions
The Datalogic Factory Warranty shall not apply to:
(i) any product which has been damaged, modified, altered, repaired or upgraded by
other than Datalogic service personnel or its authorized representatives;
(ii) any claimed defect, failure or damage which Datalogic determines was caused by
faulty operations, improper use, abuse, misuse, wear and tear, negligence, improper
storage or use of parts or accessories not approved or supplied by Datalogic;
(iii) any claimed defect or damage caused by the use of product with any other instrument,
equipment or apparatus;
(iv) any claimed defect or damage caused by the failure to provide proper maintenance,
including but not limited to cleaning the upper window in accordance with product
manual;
(v) any defect or damage caused by natural or man-made disaster such as but not limited
to fire, water damage, floods, other natural disasters, vandalism or abusive events that
would cause internal and external component damage or destruction of the whole
unit, consumable items;
Quick Reference Guide
Compliance
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