Warranty Details - Godrej GMX 20GA8 MLM User Manual

20 ltr. microwave oven, grill

Table of Contents

The Godrej Microwave Oven comes with a THREE years Warranty on the magnetron and a ONE year warranty (except

for plastic parts, glass components and decorative stripes, knobs etc.) against defective material or workmanship on all

components of the microwave oven. Godrej & Boyce Mfg. Co. Ltd. Appliance Division undertakes repairs, free of

charge during the warranty period.

INSTRUCTIONS FOR THE CUSTOMER

Kindly ensure that the dealer fills the warranty details correctly and completely.

You should retain the warranty page for record and produce the same in the event of any warranty repairs.

In the event of a defect developing in the product, contact the nearest authorised Godrej & Boyce Service

Centre for obtaining warranty service and inform the defect, model details and Serial No.

TERMS AND CONDITIONS

Repairs and replacement of parts will be earned out through the authorised customer service centre.

For units installed beyond the municipal limits of the jurisdiction of the authorised customer care centre all

expenses incurred in collecting the units or parts thereof from the company's customer care centre, as well as

expenses incurred with depositing of service personnel/technician's towards conveyance and other

incidents will be borne by the customer.

The concerned customer care centre will advise the customer whether to effect the repair at site or at the

customer care centre.

While the company will make every effort to carry out the repairs at the earliest, it however is made expressly

clear that the company is under no obligation to do so in a specified period of time.

The company or Its authorised customer care centre/service dealer reserves the right to retain any parts,

components replaced at it's discretion.

Warranty does not cover accessories to the equipment.

The warranty is confined to the first purchaser of MWO only and non-transferable.

Call registered with the centralised helpline/authorised service centre, where in only cleaning of the unit/parts

in the unit due to dust accumulation on portions of the units are not to be considered as defects.

In case of any damages to the product, customer abuse, repairs by unauthorised personnel & misuse detected

by the authorised service centre personnel, the warranty conditions are not applicable.

10. If any coloured internal or external components are replaced, effort will be made to ensure that the shades

match with the original or other components. However, the replaced shades, pattern, tints may vary from the

customer's unit due to usage of the unit. Any matching components changed at customer's request will be

charged, except the component which is actually needed.

11. The unit shall be operated with variation +/-5% of the rated voltage. Fluctuation beyond specified tolerance

will not be covered under warranty. Customer shall not operate the product below 210V under any

circumstances.

12. Parts not covered - Main door, Glass, Bulb, Rubber, Plastic Components.

13. This warranty does not cover any type of painting, plating including rusting etc. or defects thereof.

14. The product must be maintained to keep hygiene. Any insects, rodents their causing obstruction to functioning

the product, company is not responsible and In turn warranty stands terminated.

MODEL NO.

UNIT SR. NO.

CUSTOMER'S NAME & ADDRESS

TEL.

Customer's Signature:

This card is valid only if it is filled in and stamped by our authorised dealer on the date of purchase.

Warranty is Void If:

1. The warranty card is not completed properly at the time of purchase. 2. The completed warranty card is not presented to the authorised

personnel at the time of service of the product. 3. The microwave is not operated according to instructions given in the 'User Guide'. 4. Defects

are caused by improper or reckless use, which shall be determined by the company personnel. 5. Any repair work earned out by persons other

then authorised company personnel. 6. Defects caused beyond control like abnormal voltage, acts of God, or while in transit to service centre or

purchaser's residence. 7. The warranty is not valid in case the serial number is deleted, defaced or altered. 8. Damage to the microwave or any

parts due to transportation or shifting is not covered by the warranty. 9. The warranty automatically expires after 12 month of original date of

purchase, even if the microwave may not be in use for any time for whatever reasons during the warranty period.

MICROWAVE OVEN WARRANTY

Godrej & Boyce Mfg. Co. Ltd.- Appliance Division