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C/E110CT400A/W
Following installation, please forward this manual
110 Series – 220V 60Hz/230V 50Hz
Installation, Operation and Service Manual
C/E110CR400A/W
to the appropriate operations person.
801 Church Lane • Easton, PA 18044, USA
Toll free (877) 612-5086 • +1 (610) 252-7301
www.follettice.com
Ice and Water Dispensers
C/E110FB400A/W
00109520R04
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Table of Contents
Troubleshooting
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Summary of Contents for Follett Symphony C110FB400A/W
- Page 1 110 Series – 220V 60Hz/230V 50Hz Ice and Water Dispensers Order parts online Installation, Operation and Service Manual www.follettice.com C/E110CT400A/W C/E110CR400A/W C/E110FB400A/W Following installation, please forward this manual to the appropriate operations person. 801 Church Lane • Easton, PA 18044, USA Toll free (877) 612-5086 •...
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Page 2: Table Of Contents
A return authorization number has been issued by customer service within 30 days after shipment. Follett receives the equipment at the factory in Easton, PA within 30 days after issuance of the return authorization number. The equipment must be returned in Follett packaging. If the packaging has been damaged or discarded, Follett will forward, at the customer’s expense, new packaging. -
Page 3: Before You Begin
After uncrating and removing all packing material, inspect the equipment for concealed shipping damage. If damage is found, notify your shipper immediately and contact Follett Corporation for help in fi ling a claim, if necessary. Check your paperwork to determine which model you have. Follett model numbers are designed to provide information about the type and capacity of Follett equipment. -
Page 4: Specifi Cations
Specifi cations Electrical Models with RIDE icemakers (C/E110CR400A/W) Icemaker Dispenser 220V/60Hz/1 phase 5 amps 1.5 amps 230V/50Hz/1 phase 5 amps 1.5 amps Freestanding models and models with integral icemakers (C/E110FB400A/W, C/E110CT400A/W) Total system 220V/60Hz/1 phase 6.5 amps 230V/50Hz/1 phase 6.5 amps Dispensers and RIDE icemakers are supplied with 7-foot power cord Ambient Air temp... -
Page 5: Field Wiring
Field wiring for countertop dispensers with RIDE icemakers Model Electrical connection Current C110FB400A/W cord provided 220V 60Hz, 6.5 amp E110FB400A/W 230V 50Hz, 6.5 amp C110CT400A/W cord provided 220V 60Hz, 6.5 amp E110CT400A/W 230V 50Hz, 6.5 amp C110CR400A/W cord provided 220V 60Hz E110CR400A/W 230V 50Hz dispenser: 1.5 amp... -
Page 6: Installation
Installation procedures Before you begin • All dispensers must be installed level in both directions to ensure proper operation • Required ventilation and recommended service clearances: • Countertop models with RIDE icemaker (C/E110CR400A/W) — none. 305mm (12") at top recommended for service. •... - Page 7 Fig. 1 – Rear connections, freestanding models access panel (B) 3/4” FPT drain (A) 3/8" FPT water inlet (A) 800mm (D) 3/8" FPT (31.5") condenser inlet location (water- (C) 3/4" MPT cooled only) icemaker drain water inlet location (water- cooled only) (E) 3/8"...
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Page 8: Installing Countertop Dispensers
2. Drill four 5mm (3/8") holes in counter (Fig. 2) to 227mm x 356mm (9" X 14") anchor dispenser to counter. 622mm (24.5") Follett countertop dispensers can have any or all 311mm (12.25") 603mm 13mm (.5") utilities run directly through counter or out rear of (23.75") - Page 9 Fig. 4 – Rear connections, countertop models with 10. Apply a thick bead, approximately. 6mm (1/4") integral icemakers diameter, of NSF listed silicone sealant (Dow- Corning RTV-732 or equivalent) 6mm (1/4") inside marked outline of dispenser. (M) 3/8" FPT 11. Carefully position dispenser on counter. icemaker water inlet 12.
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Page 10: Installing Ride Icemakers
Installing RIDE icemakers Models C/E110CR400A/W See Icemaker Installation Manual (form #00124453) for critical installation instructions for RIDE icemakers. Failure to comply with these instructions will result in poor performance and void warranty. 1. Install RIDE icemaker following instructions in icemaker manual. 2. - Page 11 1. Remove dispenser top front cover by removing two screws at bottom corners of cover, lifting cover slightly and pulling forward. 2. Remove icemaker compartment top and side panels. 3. Remove icemaker hold-down bracket from front of icemaker compartment. 4. Lift icemaker onto dispenser top and slide icemaker completely into position, compressor end fi rst. Front of icemaker base must be fl ush with front of dispenser.
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Page 12: User Information
How the chilled water accessory works Follett’s chilled water accessory uses ice from the dispenser’s storage hopper to chill incoming water supplied to the water station. The water chiller assembly is located in the dispenser cabinet under the storage hopper. As ice is dispensed, it is automatically fed into the water chiller assembly to chill the water coil inside the assembly. - Page 13 Recommended weekly cleaning 1. Wash drain pan and grille with Solution A above. Rinse thoroughly. 2. Slowly pour solution of one cup (237ml/8 oz) household bleach mixed with 3.8L (1 gallon) hot water into drain pan to help prevent algae growth in drain lines. f dispenser is a SensorSAFE unit: 3.
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Page 14: Service Information
Service information Wiring diagrams How unit works — lever models The dispense wheel motor and dispense solenoid are energized through the power and ice dispense switches. The water solenoid valve is energized through the power and water dispense switches. The icemaker receives the bin signal through the power switch, the normally closed bin thermostat and the icemaker switch. -
Page 15: Wiring Diagram - Sensorsafe ™ Models
How unit works — SensorSAFE models SensorSAFE models provide “touchless” ice and water dispensing. When a container is placed within the actuation zone below the ice or water chute on SensorSAFE dispenser models, an infra-red signal refl ects off the container and is detected by the sensor. -
Page 16: Dispenser Troubleshooting
Dispenser troubleshooting Disconnect power to dispenser and icemaker before putting hands or arms in storage area, or attempting any repair or service to equipment. Before calling for service: • Check that there is ice in dispenser bin area • Check that all switches and circuit breakers are on •... -
Page 17: Troubleshooting Sensorsafe Board And Sensors
Troubleshooting SensorSAFE board and sensors Board guide LEDs, when illuminated, indicate the following: Terminals: (board power) (incoming power, hot) (cleaning, no dispensing cycle) (neutral terminals) (ice dispensing activated) (power terminal for water solenoid) (water dispensing activated) (power terminal for dispense gate solenoid) not used (power terminal for wheel motor) (terminals for clean cycle switch) -
Page 18: Disassembly And Replacement Instructions
Lens/sensor troubleshooting 1. Turn dispenser power switch off. 2. Remove splash panel. 3. Disconnect wires from output terminal(s) (WTR, SOL, WM) on board. 4. Gently remove appropriate sensor/mounting block assembly from panel by moving block sideways until edge of block clears retaining tab of panel. -
Page 19: Ice Transport Tube Replacement
Ice transport tube replacement Top mount ice machines, model C/E110CT400A/W Only use tubing supplied by Follett Corporation. TIGHTEN CLAMP SCREW Ice transport tube replacement Models C/E110FB400A/W, C/E110CR400A/W Correct installation of ice transport tube is critical to RIDE icemaker performance. Replacement ice transport tubes for RIDE icemakers must be insulated and run continuously from icemaker to dispenser with no dips or bends with a radius of less than 153mm (6"). - Page 20 9. Slip supplied hose clamp onto tube and push tube onto exit port of evaporator. Do not twist hose when securing to evaporator. Only use tubing supplied by Follett Corporation. 10. Fasten tube on port with hose clamp, being sure that clamp is positioned on evaporator side of nozzle fl ange.
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Page 21: Thermostat Locations
Thermostat locations Thermostat locations – C/E110CT400A/W ice deflector bracket assembly rubber grommet ice level control stat ice level control stat bin thermostat control box assembly hopper assembly control box assembly .75" ice level (20mm) control stat Hand bend cap tube end to approx. -
Page 22: Parts
Parts Dispenser exterior Part # Description Reference 502756 Cover, top front, 110 countertop (CT) 502703 Cover, top front, 110 countertop unit with RIDE icemaker (CR) & freestanding (FB) 502704 Cover, lower section, 110 freestanding (FB) units 502681 Cover, dispense chute 501100 Knurled screws, front cover Not shown... -
Page 23: Dispense Chute And Splash Panel Areas - Lever Models
Dispense chute and splash panel areas — lever models Part # Description Reference 502057 Fastener, dispense chute bracket 502356 Tube, water station 502681 Cover, dispense chute 501829 Switch, dispense, ice, lever actuated (includes 501841) 502359 Switch, dispense, water, lever actuated (includes 501841) 502247 Bracket, chute (includes fasteners 502057) 502358... -
Page 24: Dispense Chute And Splash Panel Areas - Sensorsafe Models
Dispense chute and splash panel areas – SensorSAFE ™ models Part # Description Reference 502057 Fastener, dispense chute bracket 502681 Cover, dispense chute (includes labels) 502248 Chute and funnel, ice 502249 Chute, water 502247 Bracket, chute (includes fasteners 502057) 502690 Lens, sensor 502710 Splash panel (includes 2 of 502690) -
Page 25: Wheel Motor And Drive System
Wheel motor and drive system Part # Description Reference 501699 Wheel motor, 220V, 60Hz/230V, 50Hz 501026 Washer, thrust 501607 Fan blade, wheel motor Not shown 501619 Drive shaft (includes threaded rod and nut, see #6, page 26) 502691 Chain, 54 link 502692 Sprocket, drive shaft, 35 teeth 501019... -
Page 26: Hopper Components
Hopper components Top view – freestanding and RIDE units Top view – top mounted unit Ice tube bracket – side view – Ice tube bracket – side view freestanding & RIDE units – all top mounted units Dispense wheel – bottom view all units Part # Description Reference... -
Page 27: Chilled Water Components
Ice transport tubing Part # Description Reference 502522 Ice transport tube (RIDE units) – 3.1m (10 ft) Not shown 502523 Ice transport tube (RIDE units) – 6.1m (20 ft) Not shown 501176 Ice transport tube insulation (RIDE units only) – sold by the foot Not shown 502327 Ice transport tube assembly (110 freestanding units) -
Page 28: Solenoid Dispense Assembly
501824 Spring, gate assembly 00128157 Gate assembly, 220V, 60 Hz/230V, 50Hz (includes reference numbers 1 through 8 above) 801 Church Lane • Easton, PA 18044, USA 00109520R04 Toll free (877) 612-5086 • +1 (610) 252-7301 © Follett Corporation 8/12 www.follettice.com...
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