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Dell Latitude E5550 / 5550
Owner's Manual
Regulatory Model: P37F
Regulatory Type: P37F001

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   Summary of Contents for Dell Latitude E5550

  • Page 1

    Dell Latitude E5550 / 5550 Owner's Manual Regulatory Model: P37F Regulatory Type: P37F001...

  • Page 2

    WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2014 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell and the Dell logo are trademarks of Dell Inc.

  • Page 3: Working On Your Computer

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 4: Turning Off Your Computer

    If the computer is connected to a docking device (docked), undock it. CAUTION: To disconnect a network cable, first unplug the cable from your computer and then unplug the cable from the network device. Disconnect all network cables from the computer. Disconnect your computer and all attached devices from their electrical outlets.

  • Page 5: After Working Inside Your Computer

    CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries designed for other Dell computers. Connect any external devices, such as a port replicator or media base, and replace any cards, such as an ExpressCard.

  • Page 6: Removing And Installing Components

    Removing and Installing Components This section provides detailed information on how to remove or install the components from your computer. Recommended Tools The procedures in this document may require the following tools: • Small flat-blade screwdriver • #0 Phillips screwdriver •...

  • Page 7

    Front and Back View network connector VGA connector USB 3.0 connector microphones (optional) camera camera-status light HDMI connector power connector microphone power button USB 3.0 connector with PowerShare memory-card reader contactless smart-card reader (optional) fingerprint reader (optional)

  • Page 8: Removing The Base Cover

    wireless-status light battery-status light hard-drive activity light power-status light speakers touchpad smart-card reader (optional) headset connector security-cable slot dock connector (optional) service-tag label Removing the Base Cover Follow the procedures in Before Working Inside Your Computer. Perform the following steps to remove the base cover from the computer: a.

  • Page 9: Installing The Battery

    Perform the following steps: a. Remove the screw that secures the battery to the computer [1]. b. Lift and push to remove the battery from the computer [2] [3]. Installing the Battery Insert the battery into its place on the computer. Route the battery cable through its routing channel.

  • Page 10

    base cover battery Perform the following steps: a. Disconnect the hard-drive cable from its connector on the system board [1] . b. Remove the screws that secure the hard-drive assembly to the computer [2]. Remove the hard-drive assembly from the computer. Pull to release the hard-drive cable from its connector.

  • Page 11

    Remove the screws that secure the hard-drive bracket to the hard drive [1] and remove the hard drive from the hard-drive bracket [2]. Installing the Hard-Drive Assembly Place the hard-drive bracket on the hard drive to align the screw holders and tighten the screws to secure the hard-drive bracket.

  • Page 12: Removing The Memory

    battery base cover Follow the procedures in After Working Inside Your Computer. Removing the Memory Follow the procedures in Before Working Inside Your Computer. Remove the: base cover battery Pry the clips securing the memory module until the memory pops-up and remove the memory from the system board.

  • Page 13: Installing The Keyboard Trim

    NOTE: You may need a sharp tool to pry the keyboard trim from its edges. Remove the keyboard trim from the keyboard. Installing the Keyboard Trim Insert the keyboard trim to the keyboard until it snaps in its place. Follow the procedures in After Working Inside Your Computer.

  • Page 14: Installing The Keyboard

    Remove the keyboard from the computer. Installing the Keyboard Place the keyboard to align with the screw holders on the computer. Connect the keyboard cable and touchpad cables to their connectors on the system board. Tighten the screws to secure the keyboard to the computer. Install the: keyboard trim battery...

  • Page 15

    base cover battery keyboard trim keyboard Remove the screws that secure the palmrest to the computer. Flip the computer and perform the following steps: a. Disconnect the following cables from its connectors on the system board [1] [2]. • power board •...

  • Page 16: Installing The Palmrest

    Push the palmrest to release and remove the palmrest from the computer [2]. Installing the Palmrest Place the palmrest on the computer. Connect the following cables to their connectors on the system board: a. power board b. LED board c. USH board d.

  • Page 17

    Installing the Power-Switch Board Place the power-switch board to its slot on the palmrest. Tighten the screws to secure the power-switch board to the palmrest. Install the: palmrest keyboard keyboard trim battery base cover Follow the procedures in After Working Inside Your Computer.

  • Page 18

    Release the SmartCard reader board. To release the SmartCard reader board: a. Remove the screws that secure the SmartCard-reader board to the palmrest [1]. b. Push the SmartCard-reader board to release it [2]. Remove the SmartCard reader board from the palmrest.

  • Page 19

    Installing the SmartCard-Reader Board Place the SmartCard-reader board into its slot on the palmrest. Tighten the screws to secure the SmartCard-reader board to the palmrest. Fix the SmartCard-reader cable and connect the SmartCard-reader cable to its connector on the USH board. Install the: palmrest keyboard...

  • Page 20: Installing The Ush Board

    Installing the USH Board Place the USH Board on the palmrest. Tighten the screw to secure the USH board to the palmrest. Connect all the cables to the USH board. Install the: palmrest keyboard keyboard trim hard-drive assembly battery base cover Follow the procedures in After Working Inside Your Computer.

  • Page 21: Removing The Led Board

    Installing the Finger-Print Reader Board Insert the finger-print reader board into its place on the palmrest. Connect the finger-print reader cable to the finger-print reader board. Place the metal bracket on the finger-print reader board and tighten the screw to secure the finger- print reader board.

  • Page 22: Installing The Led Board

    Installing the LED Board Insert the LED board into its slot on the palmrest. Tighten the screw that secures the LED board to the palmrest. Connect the LED-board cable to its connector on the LED board. Install the: palmrest keyboard keyboard trim battery base cover...

  • Page 23

    Perform the following steps: a. Remove the screw to release the metal bracket on the power-connector port [1] [2]. b. Lift and remove the power-connector port from the computer [3]. Installing the power-connector port Insert the power-connector port into its place on the computer. Place the metal bracket on the power-connector port and tighten the screw to secure the power- connector port to the computer.

  • Page 24

    Removing the WLAN Card / WiGig Card NOTE: WiGig card is optional. Follow the procedures in Before Working Inside Your Computer. Remove the base cover. Perform the following steps to remove the WLAN card: a. Disconnect the WLAN cables from their connectors on the WLAN card [1]. b.

  • Page 25: Removing The Wwan Card

    Install the base cover. Follow the procedures in After Working Inside Your Computer. Removing the WWAN Card Follow the procedures in Before Working Inside Your Computer. Remove the base cover. Perform the following steps to remove the WWAN card: a. Disconnect the WWAN cables from their connectors on the WWAN card [1]. b.

  • Page 26

    Install the base cover. Follow the procedures in After Working Inside Your Computer. Removing the Display-Hinge Brackets Follow the procedures in Before Working Inside Your Computer. Remove the: base cover battery memory hard-drive assembly keyboard trim keyboard palmrest Remove the screws that secure the display-hinge brackets to the back of the computer. Open the display and perform the following steps: a.

  • Page 27: Removing The Display Assembly

    Installing the Display-Hinge Brackets Insert the display-hinge brackets into their slots on the computer. Tighten the screws at the front and back of the computer to secure the display-hinge brackets. Install the: palmrest keyboard keyboard trim hard-drive assembly memory battery base cover Follow the procedures in After Working Inside Your...

  • Page 28

    Release the display cable from its routing channel. Remove the screws that secure the display assembly [1] and lift the display assembly to remove it from the computer [2].

  • Page 29: Installing The Display Assembly

    Installing the Display Assembly Place the display assembly to align with the screw holders on the computer. Route the WWAN, WLAN, and display cables through their routing channels. Tighten the screws to secure the display assembly to the computer. Connect the WWAN and WLAN cables to their connectors. Connect the display cable to the system board, place the display-cable bracket over the connector, and tighten the screw to secure the display cable to the computer.

  • Page 30: Installing The Display Bezel

    Remove the display bezel from the display assembly. Installing the Display Bezel Place the display bezel on the display assembly. Starting from the top corner, press on the display bezel and work around the entire bezel until it clicks on to the display assembly. Follow the procedures in After Working Inside Your Computer.

  • Page 31

    Peel the adhesive [1] to access the eDP cable [2]. Disconnect the eDP cable from its connector [1] and remove the display panel from the display assembly [2].

  • Page 32: Installing The Display Panel

    Installing the Display Panel Connect the eDP cable to its connector and fix the adhesive tape. Place the display panel to align with the screw holders on the display assembly. Tighten the screws to secure the display panel to the display assembly. Install the: display bezel battery...

  • Page 33: Installing The Display Hinges

    Installing the Display Hinges Insert the display hinges into their slots on the display assembly. Tighten the screws to secure the display hinge on both sides of the display assembly. Install the: display bezel display assembly display-hinge brackets palmrest keyboard keyboard trim hard-drive assembly memory...

  • Page 34: Installing The Camera

    Installing the Camera Insert the camera to its place on the display assembly. Connect the camera cable to its connector. Install the: display panel display bezel battery base cover Follow the procedures in After Working Inside Your Computer. Removing the eDP Cable Follow the procedures in Before Working Inside Your Computer.

  • Page 35: Removing The System Fan

    Installing the eDP cable Fix the eDP cable in its place on the display assembly. Connect the eDP cable to its connector. Install the: display panel display bezel display assembly display-hinge brackets palmrest keyboard keyboard trim hard-drive assembly memory battery base cover Follow the procedures in After Working Inside Your...

  • Page 36: Installing The System Fan

    Remove the system fan from the computer. Installing the System Fan Place the system fan into its slot on the computer. Connect the system-fan cable to its connector on the system board. Install the: palmrest keyboard keyboard trim battery base cover Follow the procedures in After Working Inside Your Computer.

  • Page 37: Installing The Audio Board

    base cover battery keyboard trim keyboard palmrest Perform the following steps to remove the audio board from computer: a. Disconnect the audio-board cable from its connector on the system board [1] [2]. b. Release the speaker cable from the audio board [3]. c.

  • Page 38

    hard-drive assembly keyboard trim keyboard palmrest display-hinge brackets display assembly system fan Disconnect the speaker cable [1] and power-connector cable [2] from the system board. Disconnect the audio-board cable [1] [2] and remove the screws that secure the system board to the computer [3].

  • Page 39: Installing The System Board

    Installing the System Board Place the system board to align with the screw holders on the computer. Tighten the screws to secure the system board to the computer. Connect the following cables to their connectors on the system board: a. audio board b.

  • Page 40: Removing The Heatsink

    keyboard trim keyboard palmrest display-hinge brackets display assembly system fan system board Perform the following steps to remove the coin-cell battery from the computer: a. Disconnect the coin-cell battery cable from its connector on the system board [1]. b. Pry the coin-cell battery to release from the adhesive and remove from the system board [2]. Installing the Coin-Cell Battery Place the coin-cell battery into its slot on the system board.

  • Page 41: Installing The Heatsink

    base cover battery memory keyboard trim keyboard palmrest display-hinge brackets display assembly system fan system board Perform the following steps to remove the heatsink from the system board: a. Remove the screws that secure the heatsink on the system board [1]. b.

  • Page 42: Removing The Speakers

    Removing the Speakers Follow the procedures in Before Working Inside Your Computer. Remove the: base cover battery memory hard-drive assembly keyboard trim keyboard palmrest display-hinge brackets display assembly system fan system board Release the speaker cables from their routing channels. Perform the following steps to remove the speakers from the computer: a.

  • Page 43: Installing The Speakers

    Installing the Speakers Place the speakers into their slots on the computer. Tighten the screws to secure the speakers to the computer. Route the speaker cables through their routing channels. Install the: system board system fan display assembly display-hinge brackets palmrest keyboard keyboard trim...

  • Page 44: System Setup Options

    System Setup Options NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not appear. Table 1. General Option Description System This section lists the primary hardware features of your computer. Information •...

  • Page 45

    Table 2. System Configuration Option Description Integrated NIC Allows you to configure the integrated network controller. The options are: • Disabled • Enabled • Enabled w/PXE: This option is enabled by default. Parallel Port Allows you to configure the parallel port on the docking station. The options are: •...

  • Page 46

    Option Description If USB port is disabled, the OS cannot see any device attached to this port. • Enable Boot Support • Enable External USB Port • Enable USB3.0 Controller NOTE: USB keyboard and mouse always work in the BIOS setup irrespective of these settings.

  • Page 47

    Table 3. Video Option Description LCD Brightness Allows you to set the display brightness depending up on the power source (On Battery and On AC). NOTE: The Video setting will only be visible when a video card is installed into the system. Table 4.

  • Page 48

    Option Description Default Setting: Allow Non-Admin Password Changes is selected. Non-Admin Setup Changes Allows you to determine whether changes to the setup options are allowed when an Administrator Password is set. If disabled the setup options are locked by the admin password. TPM Security Allows you to enable the Trusted Platform Module (TPM) during POST.

  • Page 49

    Option Description • • • If you enable the Custom Mode, the relevant options for PK, KEK, db, and dbx appear. The options are: • Save to File- Saves the key to a user-selected file • Replace from File- Replaces the current key with a key from a user- selected file •...

  • Page 50

    Table 7. Power Management Option Description AC Behavior Allows you to enable or disable the computer from turning on automatically when an AC adapter is connected. Default Setting: Wake on AC is not selected. Auto On Time Allows you to set the time at which the computer must turn on automatically.

  • Page 51

    Adaptive • Standard - Fully charges your battery at a standard rate. • ExpressCharge - The battery charges over a shorter period of time using Dell’s fast charging technology. This option is enabled by default. • Primarily AC use •...

  • Page 52

    Option Description Fn Key Emulation Allows you to set the option where the <Scroll Lock> key is used to simulate the <Fn> key feature. Enable Fn Key Emulation (default) Fn Lock Options Allows you to let hot key combinations <Fn> + <Esc> toggle the primary behavior of F1–F12, between their standard and secondary functions.

  • Page 53

    Option Description NOTE: For WLAN and WiGig enable or disable controls are tied together and they cannot be enabled or disabled independently. Wireless Device Enable Allows you to enable or disable the internal wireless devices. • WWAN / GPS • WLAN / WiGig •...

  • Page 54: Technical Specifications

    Technical Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start (Start icon) → Help and Support, and then select the option to view information about your computer. NOTE: In Windows 8.1, navigate to Help and Support to view information about your computer. Table 13.

  • Page 55

    Feature Specification Maximum memory Intel 4th Generation Processors 8 GB Intel 5th Generation Processors 16 GB Table 16. Audio Feature Specification Type High-definition audio Controller Realtek ALC3235 Stereo conversion Digital Audio-out through HDMI - up to 7.1 compressed and un-compressed audio Interface: Internal high-definition audio codec...

  • Page 56

    Table 18. Camera Features Specification Camera Resolution 1280 x 720 pixels Video Resolution (maximum) 1280 x 720 pixels Diagonal viewing angle 74° Table 19. Communications Features Specification Network adapter 10/100/1000 Mb/s Ethernet (RJ-45) Wireless internal wireless local area network (WLAN) and wireless wide area network (WWAN).

  • Page 57

    Feature Specification Width 360 mm x 224.30 mm 359.50 mmx 223.80 366.63 mm x 360 mm x (14.17 inches x 8.83 mm (14.15 inches x 225.06 mm 224.30 mm inches) 8.81 inches) (14.43 inches x (14.17 inches x 10.04 inches) 8.83 inches) Diagonal 396.24 mm (15.6...

  • Page 58

    Feature 94.80 mm (3.73 inches) 94.80 mm (3.73 inches) Width Weight 265 g (0.58 lb) 340 g (0.75 lb) Voltage 11.1 VDC 7.4 VDC Temperature range: • Charge: 0 °C to 50 °C Operating • Discharge: 0 °C to 70 °C •...

  • Page 59

    Table 28. Environmental Feature Specification Temperature: Operating 0 °C to 35 °C (32 °F to 95 °F) Storage –40 °C to 65 °C (–40 °F to 149 °F) Relative humidity (maximum): Operating 10 % to 90 % (non condensing) Storage 5 % to 95 % (non condensing) Altitude (maximum): 0 m to 3048 m (0 ft to 10,000 ft)

  • Page 60

    Diagnostics If you experience a problem with your computer, run the ePSA diagnostics before contacting Dell for technical assistance. The purpose of running diagnostics is to test your computer's hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.

  • Page 61: Device Status Lights

    Select the device from the left pane and click Run Tests If there are any issues, error codes are displayed. Note the error code and contact Dell. Device Status Lights Table 29. Device Status Lights Turns on when you turn on the computer and blinks when the computer is in a power management mode.

  • Page 62: Battery Status Lights

    Memory failed to initialize or memory is unsupported. Battery Status Lights If the computer is connected to an electrical outlet, the battery light operates as follows: Alternately An unauthenticated or unsupported non-Dell AC adapter is attached to your blinking amber laptop. light and white...

  • Page 63: Contacting Dell

    Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Go to dell.com/support.

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Latitude 5550

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