Troubleshooting - Martin Professional MAC TW1 User Manual

Troubleshooting

Problem
Fixture is completely dead.
One or more fixtures resets
correctly but responds
erratically or not at all to the
controller.
Time-out error after fixture
reset.
Mechanical effect loses
position.
No light output.
Light output abnormally low.
Lamp lifetime less than one
second.
Lamp cuts out intermittently.
Fans excessively noisy.
Probable cause(s)
No power to fixture.
Fuse blown (located on PCBs behind
connections panel).
Bad data link.
Data link not terminated.
Incorrect fixture DMX addressing.
One of the fixtures is defective and is
disturbing data transmission on the link.
XLR pin-out on fixtures does not match (pins
2 and 3 reversed).
Effect requires mechanical adjustment.
Mechanical train requires cleaning,
adjustment, or lubrication.
Lamp faulty or burnt out
External/internal dimmer switch set to
External, but no lamp power from external
dimmer system.
Internal dimmer faulty (dimmer error message
will appear in display).
Lamp voltage rating too high for dimmer
output voltage.
Fixture set to reduced lamp power via
economy mode.
Lamp faulty or worn out.
Lamp voltage rating too high for dimmer
output voltage.
Lamp voltage rating too low for dimmer output
voltage.
Fixture is too hot.
Fans set to full speed in control menu.
Fixture is too hot.
Table 7: Troubleshooting
Troubleshooting
Remedy
Check power and connections.
Isolate fixture from power. Check fuses and
replace.
Inspect connections and cables. Correct poor
connections. Repair or replace damaged cables.
Insert termination plug in output jack of the last
fixture on the link.
Check addressing on fixture and controller.
Check fixture is set to correct DMX mode.
Unplug XLR in and out connectors and connect
them directly together to bypass one fixture at a
time until normal operation is regained. Have faulty
fixture serviced by Martin service technician.
Install a phase-reversing cable between the fixtures
or swap pins 2 and 3 in the fixture that behaves
erratically.
Disable effects feedback (see page 19). Contact
Martin for service.
Contact Martin for service.
Disconnect fixture and replace lamp.
Switch to internal dimmer or check external dimmer
system.
Contact Martin for service.
Install lamp with correct voltage rating.
Adjust setting in control menus.
Disconnect fixture and replace lamp.
Install lamp with correct voltage rating.
Kick yourself, then install lamp with correct voltage
rating. If there is now no light output from fixture,
internal dimmer may be damaged. Kick yourself
again and contact Martin for service.
Ensure free airflow around air vents.
Clean fixture, especially fans, vents and filters.
Check that ambient temperature does not exceed
max. permitted level.
Contact Martin for service.
Adjust setting.
Ensure free airflow around air vents.
Clean fixture, especially fans, vents and filters.
Check that ambient temperature does not exceed
max. permitted level.
Contact Martin for service.
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