tweak mini Instruction Manual page 11

Troubleshooting Tips
Whistling Your Tweak Mini has a best-in-class feedback management
system. However, when your hand is near the device, you may
("Feedback")
hear a whistling noise, which is called "feedback." This may be
caused by amplified sound bouncing off your hand back into
the instrument. The noise usually quits when you take your hand
away.
If the whistling doesn't stop once you've moved your hand away,
ensure that the amplifier case is positioned properly behind the
ear, and that the tip is positioned properly in the ear canal.
Try adjusting the volume. Tap the lower portion of the rocker
switch to decrease volume.
Make sure the tube and tip are not clogged–use the cleaning line
to be sure. (Refer to pages 14-15.)
Try using one of the provided domes.
Your Tweak Mini may need to be reset. See page 22 for
instructions. Once reset, repeat steps on page 11 and choose
a lower Amplification Setting. (example: If you're currently on
Amplification Setting 3, consider Amplification Setting 2.)
If the above fails to reduce feedback, email
info@TweakHearing.com or call 1-888-815-3240
Monday - Friday 8 am - 5:30 pm eT.
20 Troubleshooting Tips
(continued)
Sound is
Distorted,
Unclear,
Intermittent
or has Static
Noise
Replace the battery.
Make sure the tube and tip are not clogged –use the cleaning
line to be sure. (Refer to pages 14-15.)
Make sure the amplifier is clean and dry. We recommend nightly
use of a Dry & Store appliance to remove moisture, prevent
corrosion, and reduce wax buildup.
If you are near an electromagnetic field (for example, a computer
screen or fluorescent lights), step away to see if the static clears.
Your Tweak Mini may need to be reset. See page 22 for
instructions. Once reset, repeat steps on page 11 and choose
a lower Amplification Setting. (example: If you're currently on
Amplification Setting 3, consider Amplification Setting 2.)
Your Tweak Mini may have a poor battery contact or may not be
set up properly. email info@TweakHearing.com or call
1-888-815-3240 Monday - Friday 8 am - 5:30 pm eT.
Troubleshooting Tips 21