tweak ENHANCE User Manual

Rechargeable o-t-c hearing aid

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Summary of Contents for tweak ENHANCE

  • Page 2 Warnings WARNING: If you are younger than 18, do not use this. You should go to a doctor, preferably an ear-nose-throat doctor (an ENT), because your condition needs specialized care. Over-the-counter hearing aids are only for users who are age 18 or older. This OTC hearing aid is for users who are 18 and older.
  • Page 3 You should turn down the volume or remove the device if the sound output is uncomfortably loud or painful. inches away from the active implant. Tweak recommends you always follow the guidelines of the implant If you consistently need to turn the volume down, you may need to further adjust your device.
  • Page 4 Caution: You might need medical help if a piece gets stuck in your ear. People who start using hearing aids sometimes need a few weeks SYMBOL DESCRIPTIONS If any part of your hearing aid, like the eartip, gets stuck in your ear, and you can’t easily remove it with your to get used to them.
  • Page 5 Congratulations on your Tweak® purchase. Tweak Enhance™ is an over-the-counter (OTC) hearing aid. We know your new Tweak will soon be indispensable to you. With amazing sound quality, Enhance delivers both confi dence and comfort so that you never miss a moment! Tweak Enhance is a sophisticated OTC hearing aid utilizing innovative technology.
  • Page 6: Table Of Contents

    / cautions using tweak enhance ........
  • Page 7: Intended Use

    Intended Use Tweak Enhance OTC hearing aids are intended to Due to software and address perceived mild-to-moderate hearing loss in fi rmware updates, people aged 18 or older. content in this user manual may be Indications for Use diff erent than what’s...
  • Page 8: Box Contents

    Tweak Enhance OTC User manual, quick start guide, and warranty and 4 sound tubes. All other items remain at the single device quantity. THIS QUICK START GUIDE WILL HELP YOU SET UP ENHANCE OTC HEARING AID. tweak enhance ™ warranty and service –...
  • Page 9: Tweak Enhance Components

    Retaining lock Sets in the bowl of the ear to keep sound tube and dome positioned correctly sound post Use ONLY components included with your Tweak Enhance. Use ONLY components included with your Tweak Enhance. retaining lock tweakhearing.com Replacement tips/domes and tubes are available at...
  • Page 10 Tweak Enhance is a rechargeable OTC hearing aid. You’ll discover Tweak Enhance Conversation is like having four hearing aids in your ear. The hearing aid has four listening modes: Outdoor Restaurant Conversation Restaurant Traffic , and Outdoor Traffic...
  • Page 11: Charging Information

    Tweak Enhance is powered by a lithium polymer battery that is rechargeable. It’s best to charge your hearing aid completely prior to each use. Tweak Enhance When not in use, turn off the hearing aid to prevent unnecessary battery drain or comes with a leave it in the charging base.
  • Page 12 BLUE: RED: Right Fully charge Tweak Enhance before proceeding to Left when placed in the setup. The hearing aid battery will be fully charged in charger. The rocker about 3 hours. Leaving the device in the charging base switch will glow blue will not damage the battery.
  • Page 13: Low Battery Warning

    4 minutes time to charge the hearing aid. time to charge hearing aid green light on base — When the battery voltage falls to 3.12V, Tweak normal operation will automatically shut down. Charge the hearing aid immediately. red light on base —...
  • Page 14: Preparing For Use

    Larger domes will create a more Tweak Enhance comes with two standard sound tubes (size 2B, left and right). Tubes snug fit and increase the bass sounds (lower frequencies) and reduce feedback.
  • Page 15: Connecting The Tube And

    0.9-1.1” 23-28mm) preparing for use continued Connecting the Tube and Dome/Tip Dome/Tip Insertion Depth Good Choose either the left or right sound tube (pictured on The dome/tip should be completely in the ear Small page 26). canal without touching the eardrum. Proper Align the sound tube connector end with the sound post insertion of the dome/tip is key to getting on the hearing aid.
  • Page 16: Wearing Tweak Enhance

    Place Tweak Enhance Grab the loose end of Position the When properly inserted, over your ear. The the tubing and gently retaining the tubing will lay curve of the sound insert the tip into the lock in the...
  • Page 17 APP GUIDE using the app to program your devices...
  • Page 18 APP GUIDE The Tweak Enhance™ OTC app’s primary feature is to customize the user’s preferred profile settings that will provide a great fit and comfortable hearing experience. This page intentionally left blank. Due to improvements made to the app over time, your app may look and act diff...
  • Page 19 APP GUIDE download the app before you begin Make sure… Search for the Tweak Enhance OTC app on Google Play or the App Store. Then, download the – Bluetooth on your smartphone is turned on. app on your smartphone. – Your hearing aid is fully charged.
  • Page 20 APP GUIDE APP GUIDE Open the app Connect Connect devices one-by-one for the appropriate ears. Devices are Tweak Enhance OTC labeled TE4 (xxxx) with (xxxx) Follow prompts to being an internal connect your devices. identifier. before you begin...
  • Page 21 APP GUIDE APP GUIDE using the app Control “More” options Adjust the volume with Additional adjustments are the circular slider. available by tapping More on the screen. Control volume for both devices (linked) OR EQUALIZER individually (unlinked). Adjust individual frequency bands. Tap chain link to switch between linked COMPRESS...
  • Page 22 APP GUIDE APP GUIDE using the app continued Device Options ARCHIVE Device options are Use the ARCHIVE function to available by clicking save and retrieve your favorite on the gear icon settings. in the upper right To save a setting, click the corner.
  • Page 23 APP GUIDE APP GUIDE using the app continued Resetting Menu Button (Restore Factory App theme About Settings) available by clicking on the menu button in the Select Restore factory upper left corner. settings and follow the prompts to reset the devices.
  • Page 24: Using Tweak Enhance

    To turn OFF, again press and hold the upper portion of the rocker switch until you hear a beep (approx. Once setup is complete, every time you turn on your Tweak Enhance, it will revert to 3 seconds) then release. While you are holding the the last program and volume setting you used.
  • Page 25: Volume Control

    Volume Control The rocker switch is used as a volume control. Pressing the upper portion of the rocker switch increases the volume, while the lower portion reduces the volume. As you increase/decrease the volume, you will hear beep sounds for each sound level.
  • Page 26: Memory Switch

    If this should occur, it will prevent sound from coming becomes trapped in the tube. If this should occur, it will prevent sound from coming Traffic 3 Beeps through the tube and may be harmful to Tweak Enhance’s electronics. Outdoor 4 Beeps using tweak enhance...
  • Page 27: Cleaning The Tip And Tube

    care continued Cleaning the Tip and Tube Re-attach the sound tube by aligning the connector end Remove the sound tube from the case by with the sound post on the hearing aid case then turn the unscrewing the tube connector from the sound tube connector clockwise onto the sound post until snug.
  • Page 28: Extended Storage

    Remove activate If it is necessary to store your Tweak Place your Tweak Enhance hearing aid in a DryBoost UV Don’t leave Tweak Enhance near a stove, in a sunny Enhance hearing aid for an extended Place Tweak Enhance in an airtight drying appliance every night to remove moisture and window, in a car or in any other hot place.
  • Page 29 Try adjusting the equalizer via the Enhance app – decrease the higher frequencies. Your Tweak Enhance may need to be reset. See page 44 for instructions. Follow prompts on the screen to set up the hearing aid.
  • Page 30 If you are near an electromagnetic field (e.g. near a computer screen or fluorescent lights), step away to see if the static clears. Your Tweak Enhance may need to be reset. See page 44 for instructions. Follow prompts on the screen to set up the hearing aid.
  • Page 31: Warranty And Service

    Any and all warranties are invalidated if the Tweak OTC hearing aid has been We will accept any Tweak OTC hearing aid for repair/service for a period of one (1) year after the tampered with or altered in any way, if the serial number has been altered or removed, or if any date of purchase.
  • Page 32: Technical Information

    Tweak Enhance OTC hearing aid is manufactured by Xiamen Newsound Technology Co. and distributed in the USA by Ear Technology Corporation. 1-888-815-3240 support@tweakhearing.com Johnson City, TN 37601 USA Tweak Enhance OTC Operational Conditions Tweak Enhance OTC Technical Data...
  • Page 33: Regulatory And Legal

    regulatory and legal information Nominal Output (OSPL90) FCC Statement Nominal output curve FCC: 2AX37-TWEAKENHANCE (OSPL90) as measured in a 2 cc coupler. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
  • Page 34 However, there is no guarantee that interference will not occur in a particular This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user 1.
  • Page 36: Owner Information

    Owner Information See warranty card for more information. Each Tweak Enhance OTC hearing aid has a serial number (S/N) located on the underside of the hearing aid. Record this serial number in the owner information section below. LEFT RIGHT Serial Number...
  • Page 37 tweakhearing.com 1-888-815-3240 info@tweakhearing.com www.tweakhearing.com Distributed by Ear Technology Corporation, USA P.O. Box 1017, Johnson City, TN 37605 USA Manufactured by Xiamen Newsound Technology Co., Ltd. 1st and 2nd Floor, No.13 of Xiangyue Road, Torch Hi-Tech Industrial Development Zone, Xiang An District Xiamen Fujian, CN 361001 FDA 1056339 FCC 2AX37-TWEAKENHANCE...

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