Do you have a question about the RC 4100 and is the answer not in the manual?
Questions and answers
Patrick Serneels
March 22, 2025
the Zodiac CyclonX Pro | RC4380 zwembadrobot is only moving in one direction and doesn't go up the wall. everythig is clean and free of dirt. What can I do?
1 comments:
Mr. Anderson
March 22, 2025
If the Zodiac CyclonX Pro | RC 4380 pool robot is only moving in one direction and not climbing the wall, try the following solutions:
1. Check the Cleaner’s Connection – Ensure the cleaner is correctly connected to the control box. If necessary, unplug and reconnect it properly. 2. Inspect Brushes and Wheels – Make sure nothing is preventing the brushes and wheels from turning. Turn the wheels (1/4 turn) to release any debris. 3. Verify Propeller Condition – Check for any stones or hair in the propeller that may be obstructing movement. 4. Clean or Replace the Filter – A clogged filter can reduce performance. Clean or replace it if needed. 5. Adjust Water Line Parameter – The cleaner’s behavior may vary depending on the pool lining. Adjust the water line parameter to optimize wall climbing. 6. Reposition the Control Box – Place the control box halfway along the pool’s length and vary its location if cleaning is not optimal. 7. Restart the System – Stop the filter pump and begin a new cleaning cycle. 8. Check for User Alerts – If a flashing LED appears, follow the recommended troubleshooting steps.
If the problem persists, contact your retailer for further assistance.
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RC 4100 RC 4300 RC 4350 RC 4360 RC 4370 RC 4400 OC 3300 OC 3400 Notice d’installation et d’utilisation Français Instructions for installation and use English Montage- und Gebrauchsanleitung Deutsch Installatie en gebruikshandleiding Nederlands Manual de instalación y de uso Español...
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The erased patterns, wear or scratching of vinyl surfaces are not the liability of Zodiac® and are not covered by the limited warranty. ͳ Failure to respect the warnings above may cause serious damage to the pool equipment or cause serious injury.
Contents 1. Information before installing and using ..............2 2. Mounting the transport caddy and the control box on the base ......4 3. Description of the control boxes ................5 4. Use ........................6 5. Maintenance......................7 6. Troubleshooting ..................... 9 7. Registering the product ..................10 8. Product conformity ....................10 1. Information before installing and using 1.1 Important Check that your appliance has not been damaged during transport (shocks, broken parts, etc.). If you find any problems do not hesitate to contact your reseller before using the cleaner.
15 m / 18 m (RC 4400) Cleaner size (L x W x h) 41 x 42 x 28 cm 56 x 56 x 46 cm (RC 4100 - RC 4350 - RC 4360 - RC 4370 - RC 4400 - OC 3400) Package size (L x W x h) 56 x 56 x 38 cm...
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1.6 Electrical connection ͳ Use of an electrical extension is prohibited when connecting the control box. ͳ Place the control box on the caddy or on the base on the ground (depending on model) at a distance of at least 3.5 metres from the edge of the pool. ͳ Choose a dry, flat place free of any objects that may damage the underside of the control box and exposing the control box to direct sunlight. ͳ The control box is splash-proof but must not be immersed. To prevent any electric shock, never immerse the control box or expose it to bad weather. ͳ Bathing is prohibited when your cleaner is in the pool. • Connect the floating cable into the control box (1). • Push the connector in until you hear 2 clicks (2). Make sure the connector is sufficiently pushed into place. If it is not, repeat the operation.
2. Mounting the transport caddy and the control box on the base 2.1 Transport caddy (RC 4100 - RC 4350 - RC 4360 - RC 4370 - RC 4400 - OC 3400) 2.2 Attaching the control box to the base (RC 4300 - OC 3300) H0426500.B EN - 2015/02...
3. Description of the control boxes Box control RC 4100 - RC 4300 - RC 4350 Symbol description RC 4400 symbols RC 4360 - RC 4370 - OC 3300 - OC 3400 Starting / Stopping the cleaner "Control" indicator Surface to be cleaned* Bottom only (1h30) Bottom + sides + water line (2h30) Surface control* "Clean filter"...
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4.3 Surface control According to the type of pool lining, the cleaner will behave differently when climbing the walls. The cleaner has the function to optimise the wall cleaning, then the water line brushing on all types of lining. However the function is set, the suction power remains at its maximum at all times when the cleaner is moving across the bottom of the pool.
5. Maintenance To avoid any electric shock and any other risks that may cause serious injury or death, disconnect the cleaner from the power supply before you carry out any cleaning or maintenance. 5.1. Cleaning the filter The cleaner performance can be reduced if the filter is full or dirty. At the end of each cycle, clean the filter in fresh water for effective cleaning. Filter access • The lid's handle rises automatically when you press the Push’n’Go™ button (1;2). •...
5.3 Replacing the tracks • Place the cleaner on its side (1). • Starting with one of the wheels, pull the inside of the track to separate it from the wheel (2). Then remove the track from the cleaner. • To install the new track, position the inside of the track on the first wheel's grooves (3). •...
7. Registering the product Register your product on our website: • You will be the first to be informed of new Zodiac® products and special offers, • You can help us to constantly improve our product quality. Europe & Rest of the World www.zodiac-poolcare.com...
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Votre revendeur / your retailer Pour plus de renseignements, merci de contacter votre revendeur. For further information, please contact your retailer. ZODIAC® is a registered trademark of Zodiac International, S.A.S.U., used under license.
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Do you have a question about the RC 4100 and is the answer not in the manual?
Questions and answers
the Zodiac CyclonX Pro | RC4380 zwembadrobot is only moving in one direction and doesn't go up the wall. everythig is clean and free of dirt. What can I do?
If the Zodiac CyclonX Pro | RC 4380 pool robot is only moving in one direction and not climbing the wall, try the following solutions:
1. Check the Cleaner’s Connection – Ensure the cleaner is correctly connected to the control box. If necessary, unplug and reconnect it properly.
2. Inspect Brushes and Wheels – Make sure nothing is preventing the brushes and wheels from turning. Turn the wheels (1/4 turn) to release any debris.
3. Verify Propeller Condition – Check for any stones or hair in the propeller that may be obstructing movement.
4. Clean or Replace the Filter – A clogged filter can reduce performance. Clean or replace it if needed.
5. Adjust Water Line Parameter – The cleaner’s behavior may vary depending on the pool lining. Adjust the water line parameter to optimize wall climbing.
6. Reposition the Control Box – Place the control box halfway along the pool’s length and vary its location if cleaning is not optimal.
7. Restart the System – Stop the filter pump and begin a new cleaning cycle.
8. Check for User Alerts – If a flashing LED appears, follow the recommended troubleshooting steps.
If the problem persists, contact your retailer for further assistance.
This answer is automatically generated