Screen frozen or no
response when
pressing keys.
No connection to the
mobile telecommunica-
tion network.
The "Insert SIM" messa-
ge appears in the
display.
The battery cannot be
charged or is empty
within a short time.
Remove the battery for 3 minu-
tes and try again.
Contact your service provider.
Ensure that the SIM card has
been installed correctly.
Contact your service provider, if
necessary.
- Battery is defective.
- Place the phone correctly in the
Helpline 0844 800 6503
( ee page 69 for costs and hours of operation)
charging unit or connect the
charging unit properly. Clean
the contact surfaces on the
mobile phone and charging
A
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