Media5 Mediatrix 3308 Hardware Installation Manual

Analog gateways
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Discover the Power of
5
Hardware Installation Guide
®
Mediatrix
3300 Series
Analog Gateways
Mediatrix 3308 / Mediatrix 3316
Product Version 2.0
Document Revision 15
March 2, 2012
Pb
RoHS
COMPLIANT
2002/95/EC

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Summary of Contents for Media5 Mediatrix 3308

  • Page 1 Discover the Power of Hardware Installation Guide ® Mediatrix 3300 Series Analog Gateways Mediatrix 3308 / Mediatrix 3316 Product Version 2.0 Document Revision 15 March 2, 2012 RoHS COMPLIANT 2002/95/EC...
  • Page 2 – without the express written permission of the publisher. Media5 Corporation reserves the right to revise this publication and make changes at any time and without the obligation to notify any person and/or entity of such revisions and/or changes.
  • Page 3: Table Of Contents

    Document Conventions ..........................ix Warning Definition ...............................ix Other Conventions ..............................ix SCN vs PSTN................................ix Standards Supported ..............................ix Obtaining Documentation ..........................x Media5 Web Site ................................. x Media5 Download Portal ............................. x Documentation Feedback ............................x End User Technical Support.........................x Chapter 1 Overview ..........................1 Overview...............................1...
  • Page 4 Contents Rack-Mounting ................................11 Wall-Mounting ................................12 Free Standing Unit ..............................13 Condensation ................................13 Cleaning ..................................13 Hardware Installation ..........................14 Connecting Cables ..............................14 Chapter 3 Powering on the Mediatrix 3300..................17 IP Address Discovery or Configuration.......................17 Dynamic WAN IPv4 Address Discovery ........................17 Default Static WAN IPv4 Address Configuration .......................
  • Page 5 Hardware Installation Guide RJ-11 (Telephone) Cable ...........................37 Wiring Conventions ..............................37 Serial Console (RS-232)..........................38 DTE or DCE ................................38 Crossover Cable (Null Modem) ..........................38 Appendix C Standard Hardware Information..................39 Industry Standard Protocols ........................39 Hardware Features .............................40 Interfaces................................... 40 Power ..................................
  • Page 6 Contents Mediatrix 3300 – Analog Gateway...
  • Page 7: Preface

    R E F A C E About this Manual Thank you for purchasing the Mediatrix 3300 Series from Media5 Corporation. The Mediatrix 3300 is an essential component of any enterprise network for voice, data and security needs. It connects analog phones, faxes, and lines to an IP network to allow cost-effective communication scenarios for immediate savings and enhanced productivity.
  • Page 8: Related Documentation

    Preface - About this Manual Related Documentation Related Documentation In addition to this manual, the Mediatrix 3300 document set includes the following:  Dgw v2.0 Software Configuration Guide Describes how to configure and operate the Mediatrix 3300.  Mediatrix 3300 Installation Guide This booklet allows you to quickly setup and work with the Mediatrix 3300.
  • Page 9: Document Conventions

    SCN vs PSTN In Media5’ and other vendor’s documentation, the terms SCN and PSTN are used. A SCN (Switched Circuit Network) is a general term to designate a communication network in which any user may be connected to any other user through the use of message, circuit, or packet switching and control devices.
  • Page 10: Obtaining Documentation

    These sections explain how to obtain documentation from Media5. Media5 Web Site Media5 offers the latest version of its products’ documentation on its web site. You will thus be able to access and download the most current Media5 documentation. Follow this link: http://www.media5corp.com/en/...
  • Page 11: Chapter 1 Overview

    The following are the Mediatrix 3300 Series models currently available: Table 3: Mediatrix 3300 Models Model Interfaces VoIP Calls Capacity Service Slot Used Mediatrix 3308 7 FXS Lines up to 7 Slot 2 1 FXO Line Mediatrix 3316 14 FXS Lines...
  • Page 12: Mediatrix 3300 Connectors And Indicators

    Chapter 1 - Overview Mediatrix 3300 Connectors and Indicators Mediatrix 3300 Connectors and Indicators This section provides an overview of the front and rear panels of the Mediatrix 3300. Product Serial Number Location The serial number label for the Mediatrix 3300 device is located on the bottom of the unit. Front Indicators and Connectors “Indicators (LEDs)”...
  • Page 13: Rear Connectors

    Mediatrix 3300 Connectors and Indicators Hardware Installation Guide Table 4: Front Panel LEDs (Continued) Description ETH 5 Provides the state of the WAN network connected to the ETH 5 connector: • Green: The Mediatrix 3300 uses a 10 Mbps connection. •...
  • Page 14 Chapter 1 - Overview Mediatrix 3300 Connectors and Indicators Figure 3: Rear Panel Connectors Table 6 describes the connectors on the rear panel. Table 6: Rear Panel Connectors Connector Description On/Off Turns the Mediatrix 3300 on or off. Switch Power Standard universal input (100-240 VAC;...
  • Page 15: Rear Indicators

    Mediatrix 3300 Connectors and Indicators Hardware Installation Guide Rear Indicators All LEDs located on the front panel are also duplicated on the rear of the Mediatrix 3300, which allows you to rack-mount the unit with the front or rear facing forwards. See “Location and Mounting Requirements”...
  • Page 16: Port Numbering Convention

    Chapter 1 - Overview Port Numbering Convention Port Numbering Convention The following describes the port numbering conventions of the Slot sections. WAN/LAN Slot – Ethernet Connectors Standards Supported • IEEE 802.3: LAN/MAN CSMA/CD Access Method • EIA/TIA 568-A: Commercial Building Wiring Standard The following describes the port numbering conventions of the Ethernet connectors.
  • Page 17: Chapter 2 Installation

    H A P T E R Installation This chapter describes the installation of the Mediatrix 3300. Planning the Installation Before installing the Mediatrix 3300, you should complete the following tasks:  Create a network diagram (see section “Network Diagram” on page ...
  • Page 18: Site Log

    Chapter 2 - Installation Safety Recommendations Site Log Media5 recommends that you maintain a site log to record all actions relevant to the Mediatrix 3300, such as:  Installation: Print a copy of the installation checklist and insert it into the site log.
  • Page 19: General Safety Practices

    Required Mounting Tools and Equipment Hardware Installation Guide General Safety Practices Follow these guidelines to ensure personal safety and protect the equipment:  Keep the Mediatrix 3300 clear and dust-free during and after installation.  Locate the emergency power-off switch for the room in which you are working. Then, if an electrical accident occurs, you can act quickly to turn off the power.
  • Page 20: Location And Mounting Requirements

    Chapter 2 - Installation Location and Mounting Requirements Location and Mounting Requirements Warning: The analog lines of the Mediatrix 3300 are not intended for connection to a telecommunication network that uses outside cable. Warning: To prevent fire or shock hazard do not expose the unit to rain or moisture. The Mediatrix 3300 is suitable for use in an office environment where it can be placed in the same room or cabinet where the PBX/telephony equipment is located.
  • Page 21: Rack-Mounting

    • ETS 300 119 The Mediatrix 3300 fits in most standard 48.26 cm (19 in.) racks. Media5 recommends to use a rack compliant EIA-310-D. All LEDs located on the front panel are also duplicated on the rear of the Mediatrix 3300, which allows you to rack-mount the unit with the front or the rear facing forwards.
  • Page 22: Wall-Mounting

    Chapter 2 - Installation Location and Mounting Requirements The following guidelines are provided to ensure your safety: • Mount the Mediatrix 3300 at the bottom of the rack if it is the only unit in the rack. • When mounting the Mediatrix 3300 in a partially filled rack, load the rack from the bottom to the top with the heaviest component at the bottom of the rack.
  • Page 23: Free Standing Unit

    Hardware Installation Guide Repeat steps 3 to 5 for the bracket on the other side of the Mediatrix 3300. Media5 recommends to place the second bracket in the opposite corner to the first bracket for increased stability. Position the Mediatrix 3300 against the wall (or plywood) with the front and rear panels vertical.
  • Page 24: Hardware Installation

    Chapter 2 - Installation Hardware Installation Hardware Installation This section describes how to set the connectors of the Mediatrix 3300. Warning: Do not connect the Mediatrix 3300 directly to Telecommunication Systems. Caution: The Mediatrix 3300 must be installed on a circuit equipped with a breaker so that you can easily power the unit off if required.
  • Page 25 Hardware Installation Hardware Installation Guide If applicable, power on the cable or DSL modem. Depending on your modem, you may have to wait a few minutes before it properly establishes the Internet connection. Refer to your modem’s documentation for more details. Once the modem is ready, connect the power cord to the Mediatrix 3300 and then connect the other end to an electrical outlet.
  • Page 26 Chapter 2 - Installation Hardware Installation Mediatrix 3300 – Analog Gateway...
  • Page 27: Powering On The Mediatrix 3300

    The default configuration is set so that the unit can be directly plugged into a network and provisioned with a DHCP server. Media5 strongly recommends to set your DHCP server before installing the unit on the network. This way, you know the WAN IP address associated with a particular unit.
  • Page 28: Default Static Wan Ipv4 Address Configuration

    Chapter 3 - Powering on the Mediatrix 3300 IP Address Discovery or Configuration  To start the Mediatrix 3300 with a dynamic IP address: If you need to discover the IP address of the Mediatrix 3300, install and start your network packet sniffer.
  • Page 29: Ipv6 Link Local Address Configuration

    IP Address Discovery or Configuration Hardware Installation Guide The corresponding link-local IPv6 address is also available and printed on the sticker under the Mediatrix 3300. You can now access the Mediatrix 3300 web interface. Refer to the Software Configuration Guide for more details.
  • Page 30: Vocal Unit Information

    Chapter 3 - Powering on the Mediatrix 3300 Indicators (LEDs) Vocal Unit Information When entering special characters on your telephone pad, the Mediatrix 3300 talks back to you with relevant information.  To access vocal unit information: Take one of the telephones connected to the Mediatrix 3300. Dial one of the digits sequence on the keypad.
  • Page 31 Indicators (LEDs) Hardware Installation Guide Table 11: LED Patterns (Continued) Condition Description LED Pattern DefaultSettingsPending Triggered when the RESET/DEFAULT button is All LEDs: not released while in ResetPending state. • steady ON At run time, if the RESET/DEFAULT button is released within 5 seconds, the unit applies default settings, otherwise the action is cancelled and the unit goes back to the...
  • Page 32: Led Patterns - Default Behaviour

    Chapter 3 - Powering on the Mediatrix 3300 RESET/DEFAULT Button LED Patterns – Default Behaviour When no specific condition matches those described in Table 11, the LEDs behave individually according to the following rules: Table 12: Default LED Behaviour LED Type Condition Behaviour RestartInProgress...
  • Page 33: At Start-Time

    RESET/DEFAULT Button Hardware Installation Guide Table 13: RESET/DEFAULT Button Interaction (Continued) RESET/ DEFAULT Button Action Comments LEDs Pattern Pressed for: 12 to 16 seconds Restarts the Deletes the persistent All LEDs Mediatrix 3300 in configuration, creates a new • steady ON Factory Reset configuration file with the default factory values, and then restarts...
  • Page 34: Factory Reset

    Chapter 3 - Powering on the Mediatrix 3300 Management Choices Contact the Mediatrix 3300 through the new system management network interface. Disable the Rescue network interface as described in the Software Configuration Guide, Chapter Interface Parameters, Section Interfaces Configuration. Factory Reset The Factory reset reverts the Mediatrix 3300 back to its default factory settings.
  • Page 35 Management Choices Hardware Installation Guide Table 14: Management Options (Continued) Management Choice Features Unit Manager The UMN offers the following: Network • Auto-discovery • Group provisioning • SNMP access and remote management. Mediatrix 3300 – Analog Gateway...
  • Page 36 Chapter 3 - Powering on the Mediatrix 3300 Management Choices Mediatrix 3300 – Analog Gateway...
  • Page 37: Standards Compliance And Safety Information

    P P E N D I X Standards Compliance and Safety Information This Appendix lists the various standards compliance of the Mediatrix 3300. Standards Supported The Mediatrix 3300 complies to the following standards: Table 15: Standards Compliance Category Specification Agency approvals •...
  • Page 38: Disclaimers

    If they do, you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service. If you experience trouble with this telephone equipment, please contact Media5 for information on how to obtain service or repairs. The telephone company may ask that you disconnect this equipment from the network until the problem has been corrected or until you are sure that the equipment is not malfunctioning.
  • Page 39: Industry Canada

    DIRECTIVE 1999/5/EC OF THE EUROPEAN PARLIAMENT (RTTE DIRECTIVE) is given. Any unauthorized modification of the product voids this declaration. For a copy of the original signed Declaration Of Conformity please contact Media5 at the above address. Mediatrix 3300 – Analog Gateway...
  • Page 40: Rohs China

    Appendix A - Standards Compliance and Safety Information Disclaimers RoHS China Mediatrix 3300 – Analog Gateway...
  • Page 41: Translated Warning Definition

    Translated Warning Definition Hardware Installation Guide Translated Warning Definition The following information provides an explanation of the symbols which appear on the Mediatrix 3300 and in the documentation for the product. Warning: Means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, you must be aware of the hazards involved with electrical circuitry and familiar with standard practices for preventing accidents.
  • Page 42: Safety Warnings

    Appendix A - Standards Compliance and Safety Information Safety Warnings Safety Warnings This section lists the following safety warnings:  Circuit Breaker (15A) Warning  TN Power Warning  Product Disposal Warning  No. 26 AWG Warning  LAN and FXS Ports Connectors Warning ...
  • Page 43: Safety Recommendations

    Safety Recommendations Hardware Installation Guide Safety Recommendations To insure general safety follow these guidelines:  Do not open or disassemble this product.  Do not get this product wet or pour liquids into it.  Do not perform any action that creates a potential hazard to people or makes the equipment unsafe.
  • Page 44 Appendix A - Standards Compliance and Safety Information Safety Recommendations Mediatrix 3300 – Analog Gateway...
  • Page 45: Cabling Considerations

    P P E N D I X Cabling Considerations This Appendix describes the pin-to-pin connections for cables used with the Mediatrix 3300. Warning: To reduce the risk of fire, use only No. 26 AWG or larger telecommunication line cord. RJ-45 Cable The RJ-45 connector is commonly used for network cabling and for telephony applications.
  • Page 46: Straight Through Cable

    Appendix B - Cabling Considerations RJ-45 Cable Straight Through Cable A RJ-45 straight through cable is used to connect a computer to a network device. For instance, you must use straight through cables to connect a computer to a network hub, switch, and router. Table 16: RJ-45 Pinout Information Colour Coding Pin #...
  • Page 47: Crossover Cable

    RJ-11 (Telephone) Cable Hardware Installation Guide Crossover Cable A RJ-45 crossover cable is used when only two systems are to be connected to each other, peer to peer, at the Ethernet Cards by “crossing over” (reversing) their respective pin contacts. An example would be connecting two computers together to create a network.
  • Page 48: Serial Console (Rs-232)

    Appendix B - Cabling Considerations Serial Console (RS-232) Table 18: RJ-11 Pinout Information (Continued) Pin # Function Not used Not used The RJ-11 pair of wires is wired so that pins 3 and 4 are connected to the Ring and Tip, which meets the following requirements: ...
  • Page 49: Standard Hardware Information

    Because of ongoing product improvements and revisions, Media5 cannot guarantee its accuracy, nor can be responsible for errors or omissions. Please contact your Media5 sales representative to obtain the latest version of the technical specifications.
  • Page 50: Hardware Features

    Appendix C - Standard Hardware Information Hardware Features Hardware Features Interfaces  7 x RJ-11 connectors, analog phone/fax (FXS) interface (Mediatrix 3308).  1 x RJ-11 connector, analog line (FXO) interface (Mediatrix 3308).  14 x RJ-11 connectors, analog phone/fax (FXS) interface (Mediatrix 3316).
  • Page 51: Analog Line Interface (Fxs)

    Analog Line Interface (FXS) Hardware Installation Guide Analog Line Interface (FXS)  RJ-11 connectors  Direct connection to a fax machine or telephone (Internal installation and internal cabling)  DC feeding of the access line protected for over voltage  Loop current detection and hook flash detection capable ...
  • Page 52: Dtmf Tone Detection

    Appendix C - Standard Hardware Information DTMF Tone Detection  Silence detection/suppression level software adjustable. DTMF Tone Detection Table 23: DTMF Tone Detection Parameter Description 16-Digit DTMF Decoding 0 to 9, *, #, A, B, C, D Permitted Amplitude Tilt High frequency can be +2 dB to -8 dB relative to low frequency Dynamic Range -35 dBm to +3 dBm per tone...
  • Page 53: Dimensions And Weight

    Depth: 20.5 cm (8 in) Weight Mediatrix 3308: 2.8 kg (6.2 lb) Mediatrix 3316: 3.0 kg (6.6 lb) Warranty All Media5 products carry Media5 Corporation's standard three-year hardware and software warranty. An extended warranty is available. Mediatrix 3300 – Analog Gateway...
  • Page 54 Appendix C - Standard Hardware Information Warranty Mediatrix 3300 – Analog Gateway...
  • Page 55: Interface Card Installation Instructions

    P P E N D I X Interface Card Installation Instructions This Appendix describes how to install interface cards in a Mediatrix 3300 unit. General Information This assembly instruction is generic to any model of interface card.  Some of the steps are optional, depending on the model to be assembled. ...
  • Page 56 Appendix D - Interface Card Installation Instructions Interface Card Installation Instructions Align the 4x21 pins header connector of the card to the receptacle on the motherboard. Make sure that the card header is well inserted onto its mating receptacle. Note: Special note for the interface card 3301-080 (2FXS/6FXO card): Bend slightly the capacitors on the motherboard in order to allow adequate installation of the card.
  • Page 57 Interface Card Installation Instructions Hardware Installation Guide Screw the top casing at all 8 locations (torque: 3 inch pounds). There are three screws located on the top side, three screws located on the bottom side, and one screw located on each side. Install the ear mounting brackets and screw them in place (torque: 4 inch pounds).
  • Page 58 Appendix D - Interface Card Installation Instructions Interface Card Installation Instructions Mediatrix 3300 – Analog Gateway...
  • Page 59: Appendix E Glossary

    P P E N D I X Glossary 10 BaseT An Ethernet local area network that works on twisted pair wiring. 100 BaseT A newer version of Ethernet that operates at 10 times the speed of a 10 BaseT Ethernet. Domain Name Server (DNS) Internet service that translates domain names into IP addresses.
  • Page 60 Appendix E - Glossary Media Access Control (MAC) Address Media Access Control (MAC) Address A layer 2 address, 6 bytes long, associated with a particular network device; used to identify devices in a network; also called hardware or physical address. Network A group of computers, terminals, and other devices and the hardware and software that enable them to exchange data and share resources over short or long distances.
  • Page 61 Wide Area Network (WAN) Hardware Installation Guide Wide Area Network (WAN) A large (geographically dispersed) network, usually constructed with serial lines, that covers a large geographic area. A WAN connects LANs using transmission lines provided by a common carrier. Mediatrix 3300 – Analog Gateway...
  • Page 62 Appendix E - Glossary Wide Area Network (WAN) Mediatrix 3300 – Analog Gateway...
  • Page 63: Appendix F List Of Acronyms

    P P E N D I X List of Acronyms American Wire Gauge Cummunauté européenne (French) Decibel Data Communications Equipment DHCP Dynamic Host Configuration Protocol Domain Name Server Digital Subscriber Line Data Terminal Equipment Electrostatic Discharge ETSI European Telecommunications Standards Institute Federal Communications Commission (USA) Foreign Exchange Office Foreign Exchange Service/Station...
  • Page 64 Appendix F - List of Acronyms Mediatrix 3300 – Analog Gateway...
  • Page 65 FXS/FXO site log power verifying rear wall-mounting reset default wiring requirements crossover cable. see cabling intended audience customer services IP address vocal identification of document conventions key features objectives structure viii documentation Media5 download portal Mediatrix 3300 – Analog Gateway...
  • Page 66 MAC address RoHS China defined safety standards vocal identification of telecom MDI/MDIX, auto standards supported Media5 download portal straight through cable. see cabling Mediatrix download portal support services mounting on a rack on a wall technical support for end user temperature, operating TPE.

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