Media5 Mediatrix 4100 Series Hardware Installation Manual

Media5 Mediatrix 4100 Series Hardware Installation Manual

Analog access devices
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Hardware Installation Guide
®
Mediatrix
4100 Series
Analog Access Devices
4108 / 4116 / 4124 models (FXS)
Product Version 2.0
Document Revision 07
December 12, 2009
Pb
RoHS
COMPLIANT
2002/95/EC

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Summary of Contents for Media5 Mediatrix 4100 Series

  • Page 1 Hardware Installation Guide ® Mediatrix 4100 Series Analog Access Devices 4108 / 4116 / 4124 models (FXS) Product Version 2.0 Document Revision 07 December 12, 2009 RoHS COMPLIANT 2002/95/EC...
  • Page 2 – without the express written permission of the publisher. Media5 Corporation reserves the right to revise this publication and make changes at any time and without the obligation to notify any person and/or entity of such revisions and/or changes.
  • Page 3: Table Of Contents

    Document Conventions ..........................ix Warning Definition ...............................ix Other Conventions ..............................ix SCN vs PSTN................................ix Standards Supported ..............................ix Obtaining Documentation ..........................x Media5 Web Site ................................. x Media5 Download Portal ............................. x Documentation Feedback ............................x End User Technical Support.........................x Chapter 1 Overview ..........................1 Overview...............................1...
  • Page 4 Contents Condensation ................................9 Cleaning ..................................10 Hardware Installation ..........................10 Connecting Cables – Mediatrix 4108/4116 Models ....................10 Connecting Cables – Mediatrix 4124 Model......................11 Chapter 3 Powering on the Mediatrix 4100..................13 IP Address Discovery or Configuration.......................13 Dynamic IP Address Discovery ..........................13 Default Static IP Address Configuration ........................
  • Page 5 Hardware Installation Guide RJ21X Pinout ................................33 Loop Current vs Cable Length........................35 Appendix C Standard Hardware Information..................37 Industry Standard Protocols ........................37 Hardware Features .............................38 Interfaces................................... 38 Power ..................................38 Product Architecture Details ........................38 Real Time Fax Router Technical Specifications ..................38 Analog Line Interface (FXS) ........................39 Audio Specifications ...........................39 DTMF Tone Detection ..........................40...
  • Page 6 Contents Mediatrix 4100 – Analog Access Device...
  • Page 7: Preface

    Thank you for purchasing the Mediatrix 4100 Series from Media5 Corporation. The Mediatrix 4100 Series FXS VoIP Integrated Access Devices are telephony adaptors that connect up to 24 conventional analog telephones or fax machines to a LAN or a WAN with access to an IP Packet Network to permit high-quality, full duplex, audio/fax communications.
  • Page 8: Related Documentation

    Preface - About this Manual Related Documentation Related Documentation In addition to this manual, the Mediatrix 4100 document set includes the following:  Dgw v2.0 Software Configuration Guide Describes how to configure and operate the Mediatrix 4100.  Mediatrix 4100 Quick Start Guide This printed booklet allows you to quickly setup and work with the Mediatrix 4100.
  • Page 9: Document Conventions

    SCN vs PSTN In Media5’ and other vendor’s documentation, the terms SCN and PSTN are used. A SCN (Switched Circuit Network) is a general term to designate a communication network in which any user may be connected to any other user through the use of message, circuit, or packet switching and control devices.
  • Page 10: Obtaining Documentation

    These sections explain how to obtain documentation from Media5. Media5 Web Site Media5 offers the latest version of its products’ documentation on its web site. You will thus be able to access and download the most current Media5 documentation. Follow this link: http://www.media5corp.com/...
  • Page 11: Chapter 1 Overview

    The Mediatrix 4100 is a standalone Internet telephony access device that connects to virtually any business telephone system supporting standard analog lines. The following are the Mediatrix 4100 Series models currently available: Table 4: Mediatrix 4100 Series Models...
  • Page 12: Mediatrix 4100 Connectors And Indicators

    Chapter 1 - Overview Mediatrix 4100 Connectors and Indicators Mediatrix 4100 Connectors and Indicators This section provides an overview of the front and rear panels of the Mediatrix 4100. Product Serial Number Location The serial number label for the Mediatrix 4100 device is located on the bottom of the unit. Front Indicators and Connectors “Indicators (LEDs)”...
  • Page 13: Rear Connectors

    Mediatrix 4100 Connectors and Indicators Hardware Installation Guide Table 6: Mediatrix 4108/4116/4124 Front Connectors and LEDs (Continued) Connector Description / LED Eight RJ-11 connectors to attach conventional telephones or G3 fax machines. connectors These connectors are available on the Mediatrix 4108 and Mediatrix 4116 only. Bypass Permits users to make and receive calls even when the Mediatrix 4100 is not operating.
  • Page 14: Port Numbering Convention

    Chapter 1 - Overview Port Numbering Convention Port Numbering Convention Mediatrix 4108/4116 The following describes the port numbering conventions of the FXS connectors available on the Mediatrix 4108 and Mediatrix 4116. Note that the connectors in the left section are available only on the Mediatrix 4116 model.
  • Page 15: Chapter 2 Installation

    H A P T E R Installation This chapter describes the installation of the Mediatrix 4100. Planning the Installation Before installing the Mediatrix 4100, you should complete the following tasks:  Create a network diagram (see section “Network Diagram” on page ...
  • Page 16: Site Log

    Planning the Installation Site Log Media5 recommends that you maintain a site log to record all actions relevant to the Mediatrix 4100, such as:  Installation: Print a copy of the installation checklist and insert it into the site log.
  • Page 17: Safety Recommendations

    Safety Recommendations Hardware Installation Guide Safety Recommendations The following are safety recommendations and best practices to follow when working with the Mediatrix 4100. Maintaining Safety with Electricity Warning: Do not work on the Mediatrix 4100, connect or disconnect cables during periods of lightning activity.
  • Page 18: Required Mounting Tools And Equipment

    Chapter 2 - Installation Required Mounting Tools and Equipment Required Mounting Tools and Equipment You will need the following tools and parts to properly install the Mediatrix 4100:  Screwdriver as required for attaching brackets to rack or wall.  Philips screwdriver for attaching brackets to the Mediatrix 4108/4116/4124.
  • Page 19: Rack-Mounting

    • EIA-310-D • ETS 300 119 The Mediatrix 4100 fits in most standard 48.26 cm (19 in.) racks. Media5 recommends to use a rack compliant EIA-310-D.  To rack-mount the Mediatrix 4100: Disconnect all of the cables from the Mediatrix 4100, if applicable.
  • Page 20: Cleaning

    Chapter 2 - Installation Hardware Installation Cleaning To clean the Mediatrix 4100, wipe with a soft dry cloth. Do not use volatile liquids such as benzine and thinner that are harmful to the unit casing. For resistant markings, wet a cloth with a mild detergent, wring well and then wipe off. Use a dry cloth to dry the surface.
  • Page 21: Connecting Cables - Mediatrix 4124 Model

    Hardware Installation Hardware Installation Guide Connect a 10/100 BaseT Ethernet RJ-45 cable into the Ethernet connector of the Mediatrix 4100; connect the other end to a compatible Ethernet interface that supplies TCP/IP network access (e.g., router, switch, hub or computer). Use a standard telecommunication cord with a minimum of 26 AWG wire size.
  • Page 22 Chapter 2 - Installation Hardware Installation Mediatrix 4100 – Analog Access Device...
  • Page 23: Powering On The Mediatrix 4100

    The default configuration is set so that the unit can be directly plugged into a network and provisioned with a DHCP server. Media5 strongly recommends to set your DHCP server before installing the unit on the network. This way, you know the IP address associated with a particular unit.
  • Page 24: Default Static Ip Address Configuration

    Chapter 3 - Powering on the Mediatrix 4100 IP Address Discovery or Configuration Initial Provisioning Sequence When starting the Mediatrix 4100 for the first time, it needs to be configured before it can support calls. This process is known as provisioning. This sequence assumes that you have installed the Mediatrix 4100 hardware as per “Hardware Installation”...
  • Page 25: Special Vocal Features

    Indicators (LEDs) Hardware Installation Guide Special Vocal Features When entering special characters on your telephone pad, the Mediatrix 4100 talks back to you with relevant information.  To access special vocal features: Take one of the telephones connected to the Mediatrix 4100. Dial one of the digits sequence on the keypad.
  • Page 26: Led Patterns - Default Behaviour

    Chapter 3 - Powering on the Mediatrix 4100 Indicators (LEDs) Table 8: LED Patterns (Continued) Condition Description LED Pattern DefaultSettingsPending Triggered when the RESET/DEFAULT button is All LEDs: not released while in ResetPending state. • steady ON At run time, if the RESET/DEFAULT button is released within 5 seconds, the unit applies default settings, otherwise the action is cancelled and the unit goes back to the...
  • Page 27: Reset/Default Button

    RESET/DEFAULT Button Hardware Installation Guide Table 9: Default LED Behaviour (Continued) LED Type Condition Behaviour Lines Idle and Unlocked Steady OFF Lines InUse and Unlocked Steady ON In Use Shutting Down Steady yellow Locked Blinking yellow, 1 Hz, 50% duty All lines are enabled Steady ON (operational state).
  • Page 28: At Start-Time

    Chapter 3 - Powering on the Mediatrix 4100 RESET/DEFAULT Button At Start-Time The RESET/DEFAULT button can be used at start-time – you power the unit off, and then depress the button and power the unit back on. In this case, the following explains the reset behaviour: ...
  • Page 29: Factory Reset

    Management Choices Hardware Installation Guide Factory Reset The Factory reset reverts the Mediatrix 4100 back to its default factory settings. It deletes the persistent MIB values of the unit, including:  The firmware pack download configuration files.  The SNMP configuration, including the SNMPv3 passwords and users. ...
  • Page 30 Chapter 3 - Powering on the Mediatrix 4100 Management Choices Mediatrix 4100 – Analog Access Device...
  • Page 31: Standards Compliance And Safety Information

    P P E N D I X Standards Compliance and Safety Information This Appendix lists the various standards compliance of the Mediatrix 4100. Standards Supported The Mediatrix 4100 complies to the following standards: Table 12: Standards Compliance Category Specification Agency approvals •...
  • Page 32: Disclaimers

    If they do, you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service. If you experience trouble with this telephone equipment, please contact Media5 for information on how to obtain service or repairs. The telephone company may ask that you disconnect this equipment from the network until the problem has been corrected or until you are sure that the equipment is not malfunctioning.
  • Page 33: Industry Canada

    DIRECTIVE 1999/5/EC OF THE EUROPEAN PARLIAMENT (RTTE DIRECTIVE) is given. Any unauthorized modification of the product voids this declaration. For a copy of the original signed Declaration Of Conformity please contact Media5 at the above address. Mediatrix 4100 – Analog Access Device...
  • Page 34: Rohs China

    Appendix A - Standards Compliance and Safety Information Disclaimers RoHS China Mediatrix 4100 – Analog Access Device...
  • Page 35: Translated Warning Definition

    Translated Warning Definition Hardware Installation Guide Translated Warning Definition The following information provides an explanation of the symbols which appear on the Mediatrix 4100 and in the documentation for the product. Warning: Means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, you must be aware of the hazards involved with electrical circuitry and familiar with standard practices for preventing accidents.
  • Page 36: Safety Warnings

    Appendix A - Standards Compliance and Safety Information Safety Warnings Safety Warnings This section lists the following safety warnings:  Circuit Breaker (15A) Warning  TN Power Warning  Product Disposal Warning  No. 26 AWG Warning  LAN and FXS Ports Connectors Warning ...
  • Page 37: Safety Recommendations

    Safety Recommendations Hardware Installation Guide Safety Recommendations To insure general safety follow these guidelines:  Do not open or disassemble this product.  Do not get this product wet or pour liquids into it.  Do not perform any action that creates a potential hazard to people or makes the equipment unsafe.
  • Page 38 Appendix A - Standards Compliance and Safety Information Safety Recommendations Mediatrix 4100 – Analog Access Device...
  • Page 39: Cabling Considerations

    P P E N D I X Cabling Considerations This Appendix describes the pin-to-pin connections for cables used with the Mediatrix 4100. Warning: To reduce the risk of fire, use only No. 26 AWG or larger telecommunication line cord. RJ-45 Cable The RJ-45 connector is commonly used for network cabling and for telephony applications.
  • Page 40: Straight Through Cable

    Appendix B - Cabling Considerations RJ-45 Cable Straight Through Cable A RJ-45 straight through cable is used to connect a computer to a network device. For instance, you must use straight through cables to connect a computer to a network hub, switch, and router. Table 13: RJ-45 Pinout Information Colour Coding Pin #...
  • Page 41: Crossover Cable

    RJ-45 Cable Hardware Installation Guide Crossover Cable A RJ-45 crossover cable is used when only two systems are to be connected to each other, peer to peer, at the Ethernet Cards by “crossing over” (reversing) their respective pin contacts. An example would be connecting two computers together to create a network.
  • Page 42: Rj-11 (Telephone) Cable

    Appendix B - Cabling Considerations RJ-11 (Telephone) Cable RJ-11 (Telephone) Cable The RJ-11 cable is commonly used for telephone connection. Caution: Do not plug a phone jack connector into an RJ-45 port. Wiring Conventions For telephone connections, a cable requires one pair of wires. Each wire is identified by different colours. For instance, one wire might be red and the other, red with white stripes.
  • Page 43: Rj21X Connector (Mediatrix 4124)

    RJ21X Connector (Mediatrix 4124) Hardware Installation Guide RJ21X Connector (Mediatrix 4124) The Mediatrix 4124 uses the RJ21X, or “Amphenol-type”, connector as network interface with the Key Service Unit (KSU) or PBX Main Distribution Frame. The Mediatrix 4124 can thus be used in a variety of situations: ...
  • Page 44 Appendix B - Cabling Considerations RJ21X Connector (Mediatrix 4124) Table 16: RJ21X Pinout (Continued) Line Ring pin18 pin43 pin19 pin44 pin20 pin45 pin21 pin46 pin22 pin47 pin23 pin48 pin24 pin49 Note: Pins 25 and 50 are unused. Figure 12: Front View of the RJ21X Receptacle – Pinout Mediatrix 4100 –...
  • Page 45: Loop Current Vs Cable Length

    Loop Current vs Cable Length Hardware Installation Guide Loop Current vs Cable Length When installing the Mediatrix 4100, be sure that the cable length is not too long for the loop current. Considering the following operating parameters:  Standard analog devices such as telephones or faxes with typically 300 Ohms of DC impedance.
  • Page 46 Appendix B - Cabling Considerations Loop Current vs Cable Length Mediatrix 4100 – Analog Access Device...
  • Page 47: Standard Hardware Information

    Because of ongoing product improvements and revisions, Media5 cannot guarantee its accuracy, nor can be responsible for errors or omissions. Please contact your Media5 sales representative to obtain the latest version of the technical specifications.
  • Page 48: Hardware Features

    Appendix C - Standard Hardware Information Hardware Features Hardware Features Interfaces Mediatrix 4108  1 x RJ-45 WAN connector, 10/100 BaseT Ethernet access  8 x RJ-11 connectors, analog phone/fax (FXS) interface  1 x RJ-11 connector, PSTN bypass Mediatrix 4116 ...
  • Page 49: Analog Line Interface (Fxs)

    Analog Line Interface (FXS) Hardware Installation Guide Table 19: Fax Technical Specifications (Continued) Parameter Description Data Link Ethernet Network IP (Internet Protocol) Transport TCP / UDP Protocols Group 3 Fax Clear channel (G.711), G.726, or T.38 Real Time Fax Over IP protocol Stack Fax Data Compression Fax Transmission...
  • Page 50: Dtmf Tone Detection

    Appendix C - Standard Hardware Information DTMF Tone Detection DTMF Tone Detection Table 21: DTMF Tone Detection Parameter Description 16-Digit DTMF Decoding 0 to 9, *, #, A, B, C, D Permitted Amplitude Tilt High frequency can be +2 dB to -8 dB relative to low frequency Dynamic Range -25 dBm to 0 dBm per tone Frequency Accept...
  • Page 51: Operating Environment

    43 cm x 21 cm x x4.4 cm – 17.19 in. x 8.4 in. x 1.74 in. (approx.) Weight 1.7 kg (3.7 lbs) Warranty All Media5 products carry Media5 Corporation's standard three-year hardware and software warranty. An extended warranty is available. Mediatrix 4100 – Analog Access Device...
  • Page 52 Appendix C - Standard Hardware Information Warranty Mediatrix 4100 – Analog Access Device...
  • Page 53: Appendix D Glossary

    P P E N D I X Glossary 10 BaseT An Ethernet local area network that works on twisted pair wiring. 100 BaseT A newer version of Ethernet that operates at 10 times the speed of a 10 BaseT Ethernet. Domain Name Server (DNS) Internet service that translates domain names into IP addresses.
  • Page 54 Appendix D - Glossary Media Access Control (MAC) Address Media Access Control (MAC) Address A layer 2 address, 6 bytes long, associated with a particular network device; used to identify devices in a network; also called hardware or physical address. Network A group of computers, terminals, and other devices and the hardware and software that enable them to exchange data and share resources over short or long distances.
  • Page 55 Wide Area Network (WAN) Hardware Installation Guide Wide Area Network (WAN) A large (geographically dispersed) network, usually constructed with serial lines, that covers a large geographic area. A WAN connects LANs using transmission lines provided by a common carrier. Mediatrix 4100 – Analog Access Device...
  • Page 56 Appendix D - Glossary Wide Area Network (WAN) Mediatrix 4100 – Analog Access Device...
  • Page 57: Appendix E List Of Acronyms

    P P E N D I X List of Acronyms American Wire Gauge Cummunauté européenne (French) DHCP Dynamic Host Configuration Protocol Domain Name Server Electrostatic Discharge Federal Communications Commission (USA) IETF Internet Engineering Task Force Internet Protocol Key Service Unit Local Area Network Light Emitting Diode milliampere...
  • Page 58 Appendix E - List of Acronyms Mediatrix 4100 – Analog Access Device...
  • Page 59 100 BaseT structure viii defined documentation see also cabling Media5 download portal Mediatrix download portal where to obtain acronyms analog lines see lines end user technical support see RJ21X connector Ethernet connection, connector audience, intended...
  • Page 60 MAC address support services defined vocal identification of MDI/MDIX, auto Media5 download portal technical support for end user Mediatrix download portal temperature, operating mounting, on a rack TPE. see cabling translated warning definition...

This manual is also suitable for:

Mediatrix 4108Mediatrix 4116Mediatrix 4124

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