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Media5 Mediatrix Sentinel 100 Hardware Installation Manual

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Model M - Sentinel 100
Hardware Installation Guide
DGW 48.0.2430
2021-07-05

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Summary of Contents for Media5 Mediatrix Sentinel 100

  • Page 1 Model M - Sentinel 100 Hardware Installation Guide DGW 48.0.2430 2021-07-05...

  • Page 2: Table Of Contents

    Electrical Safety Guidelines General Safety Practices Electrostatic Discharge Prevention Translated Warning Definition Requirements Location Requirements Wiring Guidelines Mediatrix Sentinel 100 Characteristics Getting Started Installation Check List Package Check List Cleaning Instructions Mounting Tools and Equipment Connectors and Indicators Installing The Mediatrix Unit...
  • Page 3 Table of Contents Cables Gigabit Ethernet Connection (RJ-45) PRI Connection (RJ-48) FXS and FXO Connections (RJ-11) BRI S/T Connection (RJ-48) Troubleshooting Locating the Product Serial Number Troubleshooting LED Patterns RESET/DEFAULT Button Partial Reset Factory Reset Standards Compliance and Disclaimers Supported Standards Federal Communications Commission (FCC) Disclaimer Innovation, Science and Economic Development Canada (ISED) Disclaimer CE Marking...
  • Page 4 PRI/T1/E1/J1 Card - Standards Compliance and Disclaimers PRI/T1/E1/J1 - Card Supported Standards PRI/T1/E1/J1 Card - Federal Communications Commission (FCC) Disclaimer PRI/T1/E1/J1 Card - Innovation, Science and Economic Development Canada (ISED) Disclaimer BRI Standards Compliance and Disclaimers BRI S/T- Card Supported Standards Stock Keeping Unit (SKU) Number for Model M Product Disposal Instructions DGW Documentation...

  • Page 5: Safety Recommendations And Information

    Model M - Sentinel 100 Safety Recommendations and Information Danger, Warning, Caution, and Note Definitions Danger: Indicates a hazardous situation which, if not avoided, will result in death or serious injury. Warning: Indicates a hazardous situation which, if not avoided, could result in death or serious injury.
  • Page 6 Model M - Sentinel 100 Warning: This product relies on the building's installation for short-circuit (overcurrent) protection. Ensure that a fuse or circuit breaker no larger than 120 VAC, 15 A U.S. (240 VAC, 10 A international) is used on the phase conductors (all current-carrying conductors). Warning: The unit must be grounded at all times when in use.

  • Page 7: General Safety Practices

    If the unit is installed in a closed environment or on a multi-unit rack, the ambient temperature of the environment next to the Media5 unit may become greater than the maximum operating temperature recommended by Media5 for the use of its units, i.e. 40ºC.

  • Page 8: Electrostatic Discharge Prevention

    Model M - Sentinel 100 Electrostatic Discharge Prevention • When working on a Mediatrix unit, always wear an ESD wrist strap, ensuring that it makes a good contact with your bare skin. • Attach the ESD wrist strap end to an earth ground i.e. the grounding screw on the back of the Mediatrix unit or on an unpainted bare metal spot of a grounded equipment rack.
  • Page 9 Model M - Sentinel 100 Advarsel: Dette varselsymbolet betyr fare. Du befinner deg i en situasjon som kan føre til personskade. Før du utfører arbeid på utstyr, må du vare oppmerksom på de faremomentene som elektriske kretser innebærer, samt gjøre deg kjent med vanlig praksis når det gjelder å unngå...

  • Page 10: Requirements

    If the unit is installed in a closed environment or on a multi-unit rack, the ambient temperature of the environment next to the Media5 unit may become greater than the maximum operating temperature recommended by Media5 for the use of its units, i.e.

  • Page 11: Mediatrix Sentinel 100 Characteristics

    Sources of electrical noise such as radios, transmitters, and broadband amplifiers • Power lines • Fluorescent lighting fixtures • Liquids or moisture • Heat sources Mediatrix Sentinel 100 Characteristics Parameter Description Dimensions • Height: 4.4 cm (1.75 in.) • Width: 48.3 cm (19 in.) •...

  • Page 12: Getting Started

    Model M - Sentinel 100 Getting Started Installation Check List Task Verified by Date Network information available and recorded in site log. Location requirements verified. Site power Voltage. Installation site pre-power check completed. Mounting tools and equipment available. Additional equipment available. Mediatrix unit received.

  • Page 13: Package Check List

    Model M - Sentinel 100 Package Check List Item Condition 1 Mediatrix unit 1 power cord with the proper model for the country 1 Bumpon kit for desktop use 1 printed flyer 1 black RJ-45 cable for each PRI and BRI port 1 grey Ethernet RJ-45 cable Cleaning Instructions To clean a Mediatrix unit, wipe with a soft dry cloth.

  • Page 14: Connectors And Indicators

    RJ-11 cable for telephony connections Connectors and Indicators Note: The Mediatrix Sentinel 100 is highly customizable in the sense that it may have one or several types of cards, or none. Therefore the following images may not exactly represent your Mediatrix unit.
  • Page 15 Model M - Sentinel 100 Behavior Condition Unit with Power 1 connector Green, blinking, 1 cycle per Unit is being restarted only second, 50% duty Green, steady ON Unit is restarted No current or failing power supply Ready Green, steady ON All lines are enabled (operational state) All lines are disabled...
  • Page 16 Model M - Sentinel 100 Behavior Condition ETH2/3/4/5/-Right LED Green blinking, variable rate Network traffic (activity) Green, steady ON No network traffic Not connected ETH2/3/4/5/ -Left LED 10 Mbps (speed) Green 100 Mbps Yellow 1000 Mbps Green, steady ON Indicates that the BRI port is well connected/configured and the link is up.
  • Page 17 Model M - Sentinel 100 Connectors and cards Connectors/ Description cards USB connector SYNC IN 8 KHz TDM synchronisation pulse input SYNC OUT 8 KHz TDM synchronisation pulse output PRI card with PRI RJ-48 connector for ISDN-PRI connectivity port ETH1 A 10/100/1000 BaseT Ethernet RJ-45 connector for access to a LAN, WAN, or computer.

  • Page 18: Installing The Mediatrix Unit

    If the unit is installed in a closed environment or on a multi-unit rack, the ambient temperature of the environment next to the Media5 unit may become greater than the maximum operating temperature recommended by Media5 for the use of its units, i.e. 40ºC.

  • Page 19: Installing The Unit On A Flat Surface

    Model M - Sentinel 100 Installing the Unit on a Flat Surface Before you start Warning: Before performing this procedure, you must first read and understand the Safety Recommendations listed in this document. Steps Unpack the unit and go through the (p.13) Package Check List Apply the Bumpon ™...

  • Page 20: Connecting The Mediatrix Unit Using A Dhcp Server

    Model M - Sentinel 100 Connect a PSTN or a PBX to the FXO card. Connecting the Mediatrix Unit Using a DHCP Server Before you start • Make sure that your network connection is working. • You must use an IPv4 Network. •...

  • Page 21: Connecting The Mediatrix Unit Using A Static Ip Address

    Model M - Sentinel 100 Result The Power LED on the unit will be flashing when the unit performs a DHCP server query. It will become solid once it successfully gets an IP address from the DHCP server. At this point, you can now use the DHCP IP address to access your unit's management interface.

  • Page 22: Verifying The Installation

    Model M - Sentinel 100 Result You can now use the 192.168.0.10 IP address to access your unit's management interface. Verifying the Installation Steps Contact the Mediatrix unit via the Web Browser, or go to step 2 In your Web browser, enter the IP address used by your Mediatrix unit to communicate with the Web interface.

  • Page 23: Cables

    Model M - Sentinel 100 Cables Gigabit Ethernet Connection (RJ-45) Caution: Always use standard telecommunication cables with a minimum of 26 AWG wire gauge. • Gigabit Ethernet requires all four pairs to be present. • Category 5 cables can be used for 10/100 Base T-Connections. •...

  • Page 24: Pri Connection (Rj-48)

    Model M - Sentinel 100 LED Name Description Speed • OFF: 10 Mbps • Green: 100 Mbps • Yellow: 1000 Mbps Link (activity) • Green, blinking, variable rate: Network traffic • Green, steady On: No network traffic • OFF: Not connected PRI Connection (RJ-48) Caution: Always use standard telecommunication cables with a minimum of 26 AWG wire...

  • Page 25: Fxs And Fxo Connections (Rj-11)

    Model M - Sentinel 100 Pin # NT Mode TE Mode Receive #1 (-) Transmit #1 (-) Not connected Not connected Not connected Not connected Not connected Not connected FXS and FXO Connections (RJ-11) Caution: The RJ-11 cable should comply with UL 1863 and CSA C22.2 No 233 standards. Caution: Use standard telecommunication cables with a minimum of 26 AWG wire gauge.

  • Page 26: Bri S/T Connection (Rj-48)

    Model M - Sentinel 100 BRI S/T Connection (RJ-48) Caution: Always use standard telecommunication cables with a minimum of 26 AWG wire gauge. BRI S/T connections use two pairs of wires: one pair for transmission and the second pair for reception.

  • Page 27: Troubleshooting

    Model M - Sentinel 100 Troubleshooting Locating the Product Serial Number Before you start Warning: Make sure your unit is powered off. Steps Flip the unit. The serial number is located underneath the unit. Caution: Use with internal Ethernet cable only. Warning: Make sure your unit is powered off before flipping it over.

  • Page 28: Troubleshooting

    Model M - Sentinel 100 Flip the unit and power the unit. Troubleshooting Problem Cause Unable to contact the Management Interface. Wrong Eth port used for the Network configuration (Mediatrix unit on the edge or in the LAN with or without a DHCP server). Card does not appear in the Management •...

  • Page 29: Reset/Default Button

    Model M - Sentinel 100 LED state Description Power LED blinking green 3 cycles per second, Waiting for DHCP (IPv4 or IPv6) answer or IPv6 50% duty. router advertisement or PPPoE connection. No Ip Address configured. Ready LED OFF, all other LEDs cycling from The unit tries to download and install a firmware right to left, left to right.

  • Page 30: Partial Reset

    For more details, refer to the DGW Configuration Guide Reference Guide published Media5 Documentation Portal All LEDs steady ON Initiates a Factory Reset of the Reverts the unit back to its Mediatrix unit. default factory settings. All LEDs will become OFF after No action is taken.
  • Page 31 Model M - Sentinel 100 • Add a Local Firewall rule to allow complete access to the Rescue interface. • Rollback NAT settings that are not yet applied. • Add NAT rule to allow complete access to the Rescue interface. •...
  • Page 32 Model M - Sentinel 100 Service Parameter Default Value Users.Password User(s) from profile are restored with their factory password. All other usernames keep their password. Users.AccessRights User(s) from profile are restored with their factory rights. ServicesAaaType (table) Each service will be configured to use Local authentication and no accounting mechanism.

  • Page 33: Factory Reset

    Model M - Sentinel 100 Important: Make sure the unit is connected to the WAN port, as the Rescue interface is bound to the unit's WAN port (wan for the Mediatrix 4102S, and ETH1 for all other Mediatrix units). The IP address of the Rescue interface is 192.168.0.1 (IPv4) or an IPv6 Link Local address.
  • Page 34 Model M - Sentinel 100 Performing a Factory Reset Information The Factory reset alters any persistent configuration data of the Mediatrix unit. Steps Insert a small, unbent paper clip into the hole of the Reset/Default button, located on the Mediatrix unit. Note: Do not release the Reset/Default button before the LEDs stop blinking and are steadily ON.
  • Page 35 Model M - Sentinel 100 Click Apply. IMPORTANT: Make sure to reconfigure at least the user's authentication and firewall rules (if applicable), otherwise it may leave the unit unsecure. Result The unit will be reachable either on the new configured static IP address or on the DHCP . media5corp.com...

  • Page 36: Standards Compliance And Disclaimers

    Model M - Sentinel 100 Standards Compliance and Disclaimers Supported Standards Note: The standards compliance of the Mediatrix units are printed on the same sticker as the product serial number. Refer to (p.27). Locating the Product Serial Number media5corp.com...
  • Page 37 Model M - Sentinel 100 Category Specification Agency approvals • Anatel and other • European Union compliances • CE mark (Declaration of Conformity) • UL mark • • NOM, IFETEL Safety standards • UL 60950-1, 2nd Edition, 2014-10-14 • CAN/CSA-C22.2 No. 60950-1-07 2nd Edition, 2014-10 •...

  • Page 38: Federal Communications Commission (Fcc) Disclaimer

    Consult the dealer or an experienced radio/television technician for help. IMPORTANT: Modifications: Any modifications made to this device that are not approved by Media5 Corporation may void the authority granted to the user by the FCC to operate this equipment.

  • Page 39: Innovation, Science And Economic Development Canada (Ised) Disclaimer

    Directives 2014/30/EC and 2014/35/EC European parliament (EMC and LVD directives)is given. Any unauthorized modification of the product voids this declaration. For a copy of the original signed Declaration Of Conformity please contact Media5 at the above address. RoHS Declaration Of Compliance This Mediatrix unit is in compliance with the Council Directives 2011/65/EC on the restriction of the use of certain hazardous substances in electrical and electronic equipment.

  • Page 40: Other Disclaimers

    Model M - Sentinel 100 Other Disclaimers Altitude of Operation Use only at altitudes no more than 2000 m above sea level. Only use in non-tropical climate regions. media5corp.com...

  • Page 41: Fxo Card - Standards Of Compliane And Disclaimers

    Model M - Sentinel 100 FXO Card - Standards of Compliane and Disclaimers FXO Card - Supported Standards Category Specification Telecom • TBR 21 : January 1998 • CS-03 Part I; Issue 9 including Amendment 1 to 4 IC: 3169A-087 REN 0.1 •...

  • Page 42: Fxo Card - Innovation, Science And Economic Development Canada (Ised) Disclaimer

    If they do, you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service. If you experience trouble with this telephone equipment, please contact Media5 for information on how to obtain service or repairs. The telephone company may ask that you disconnect this equipment from the network until the problem has been corrected or until you are sure that the equipment is not malfunctioning.

  • Page 43: Pri/T1/E1/J1 Card - Standards Compliance And Disclaimers

    Model M - Sentinel 100 PRI/T1/E1/J1 Card - Standards Compliance and Disclaimers PRI/T1/E1/J1 - Card Supported Standards Category Specification Telecom • TBR 4: including Amendment A1 • CS-03 Part VI; Issue 9 including Amendment 1 IC: 3169A-096 • TIA-968-B including Amendments B1, B2 and B3 US: 5WKITNAN096 Mexico •...
  • Page 44 If you experience trouble with this telephone equipment, please contact Media5 for information on how to obtain service or repairs. The telephone company may ask that you disconnect this equipment from the network until the problem has been corrected or until you are sure that the equipment is not malfunctioning.

  • Page 45: Bri Standards Compliance And Disclaimers

    Model M - Sentinel 100 BRI Standards Compliance and Disclaimers BRI S/T- Card Supported Standards Category Specification Telecom • TBR3:1995 + A1:1997 media5corp.com...

  • Page 46: Stock Keeping Unit (Sku) Number For Model M

    Model M - Sentinel 100 Stock Keeping Unit (SKU) Number for Model M The SKU number is an alphanumerical number indicated on a label located under the unit. This number identifies the configuration and packaging of the unit and is used for order processing and inventory.
  • Page 47 Model M - Sentinel 100 Power cord • C - Australia/New Zealand • D - UK • E - Denmark • F- Europe • G - India/South Africa • H - Israel • I - Italy • J - Japan •...
  • Page 48 • MX0 - Mediatrix default options) • MX1 - Mediatrix # 1 • TBD - Custom SW profile (Contact Media5 sales) SLA (Support • 0 - No SLA included in SKU, must be separate line on PO options) • 1 - 1-year SBC SLA support •...
  • Page 49 8 - 4BRI card • 9 - reserved • A - reserved • B - 4FXS Bypass card (contact media5 sales) • C - 2FXS Bypass card (contact media5 sales) • K - 2FXS-LP card (contact media5 sales) • L - 4FXS-LP card •...

  • Page 50: Product Disposal Instructions

    For appropriate disposal and recycling instructions, contact your local Media5 Corporation provider. The Waste of Electrical and Electronic Equipment (WEEE) Directive (2002/96/EC) was established...

  • Page 51: Dgw Documentation

    DGW Documentation Mediatrix devices are supplied with an exhaustive set of documentation. Mediatrix user documentation is available on the Media5 Documentation Portal Several types of documents were created to clearly present the information you are looking for. Our documentation includes: •...

  • Page 52: Copyright Notice

    Copyright © 2021 Media5 Corporation. This document contains information that is proprietary to Media5 Corporation. Media5 Corporation reserves all rights to this document as well as to the Intellectual Property of the document and the technology and know-how that it includes and represents.

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