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TROUBLESHOOTING
PROBLEM
Wick fails to ignite
Out of fuel
Igniter coil does not glow
Water in kerosene (paraffin)/ poor
quality kerosene (paraffin)
Smoke or odor
Heat chamber tilted or improperIy
seated
Wick set too high
Dirty wick
Drafts
Contaminated fueI/poor quality
kerosene (paraffin)
Flickering, dying or
Dirty wick
low flame
Water in kerosene (paraffin)/ poor
quality kerosene (paraffin)
Wick too low to sustain good flame
CAUSE
SOLUTlON
Check fuel gauge; add fuel if necessary.
Check wire connections. Replace batteries.
Replace igniter coil, if necessary.
Drain tank. Install new wick.
Refill with fresh and clean kerosene (paraffin).
Move wire handle until heat chamber is properly
seated and moves smoothly left and right.
Reduce wick height by turning wick adjuster knob
counterclockwise. Check position of the wick life
extender.
Clean wick as described under "Care and
Maintenance".
Relocate heater.
Drain tank and rinse with clean kerosene
(paraffin). lnstall new wick and refill with fresh
and clean kerosene (paraffin).
Clean wick as described under "Care and
Maintenance". lf necessary, install new wick.
Drain tank and rinse with clean kerosene
(paraffin). lnstall new wick and refill with fresh,
clean kerosene (paraffin).
Replace the wick life extender to step 2 or 3. If
already at step 3, replace wick.
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