There Is a Problem with the Picture
Testing the picture
Before you review the list of problems and solutions below, use
problem is caused by the TV. The
flaws or faults.
Ghosting, Blurring, or
Problems Powering On
Unable to find a
If your Samsung Television is flickering or dimming sporadically, you may need to
disable some of the energy efficiency features. Disable
If the colour on your Samsung television screen is not correct or the black and
white colours are off, run
If the test results indicate that the problem is not caused by the TV, do the
● Confirm that the TV's video input connectors are connected to the correct
external device video output connectors.
● Check the other connections as well. If the TV is connected to an external
device via a component cable, confirm that the Pb, Pr, and Y jacks are plugged
into their proper connectors.
If the colours on your Samsung TV are correct but just a little too dark or bright,
try adjusting the following settings first.
● Go to the
Sharpness, Colour, and
If you notice ghosting or blurring on the screen, use the
to resolve the issue.
If your Samsung TV appears to turn off by itself, try disabling some of the TV's
energy efficiency functions. See if
Timer) has been enabled. The
TV off after a specified period of time. If the Sleep Timer has not been enabled,
No Signal Power Off
No Signal Power
When the TV is turned on, the remote control receiver flashes 5 times before the
screen turns on.
If you are having problems powering on your Samsung television, there are a
number of things to check before calling the service department. Confirm that the
TV's power cord is connected correctly at both ends and that the remote control
is operating normally. Make sure that the antenna cable or cable TV cable is firmly
connected. If you have a cable/satellite box confirm that it is plugged in and turned
If your TV is not connected to a cable box or satellite box, run
displays a high definition picture you can examine for
menu and adjust the Backlight, Contrast, Brightness,
Auto Power Off
Off) has been enabled and disable them.
Auto Tuning (Broadcasting
to determine if the
Auto Motion Plus
automatically turns the