There Is A Problem With The Picture; Testing The Picture - Samsung UN105S9WAFXZA E-Manual

There is a problem with the picture

Testing the Picture

MENU > Support > Self Diagnosis
Before you review the list of problems and solutions below, use Picture Test to determine if the
problem is caused by the TV. The Picture Test displays a high definition picture you can examine for
flaws or faults. If the test picture does not appear or there is noise or distortion, the TV may have a
problem. Contact Samsung's Call Center for assistance. If the test picture is displayed properly, there
may be a problem with an external device. Please check the connections. If the problem persists,
check the signal strength or refer to the external device's user manual.
The Problem
Flickering and
Dimming
Component
Connections/Screen
Color
In HDMI mode, there
is something wrong
with the screen.
Screen Brightness
Ghosting, Blurring, or
Juddering
Unwanted Powering
Off
> Picture Test
If your Samsung Television is flickering or dimming sporadically, you may need
to disable some of the energy efficiency features. Disable
> Eco Solution > Energy
Sensor).
If the color on your Samsung television screen is not correct or the black and white
colors are off, run Picture Test (Support
If the test results indicate that the problem is not caused by the TV, do the
following:
● Confirm that the One Connect's video input connectors are connected to the
correct external device video output connectors.
● Check the other connections as well. If the TV is connected to an external
device via a component cable, confirm that the Pb, Pr, and Y jacks are plugged
into their proper connectors.
HDMI UHD Color is specific to a UHD source, and does not operate properly for
any other source. In this case, navigate
Color menu, and then set the
If the colors on your Samsung TV are correct but just a little too dark or bright, try
adjusting the following settings first.
● Go to the
Picture menu and adjust the
different models) Contrast, Brightness, Sharpness, Color, and
settings.
If you notice ghosting or blurring on the screen, use the
(Picture > Picture Options
If your Samsung TV appears to turn off by itself, try disabling some of the TV's
energy efficiency features. See if
been enabled. The Sleep Timer
period of time. If the Sleep Timer has not been enabled, see if
(System > Eco Solution
Solution > Auto Power
Try Now
Try this!
Saving) or Eco Sensor (System
> Self Diagnosis
Picture
HDMI UHD Color-enabled HDMI connector to Off.
Backlight/Cell Light
> Auto Motion Plus) to resolve the issue.
Sleep Timer (System
automatically turns the TV off after a specified
> No Signal Power Off) or
Off) has been enabled and disable them.
Energy Saving (System
> Eco Solution
> Picture Test).
> Picture Options > HDMI UHD
(available on
Tint (G/R)
Auto Motion Plus
> Time > Sleep
No Signal Power Off
Auto Power Off (System
> Eco
option
Timer) has
> Eco