There Is A Problem With The Picture; Testing The Picture - Samsung UN49MU7000FXZA E-Manual

There Is a Problem with the Picture

When the TV has trouble with the picture, these steps may help resolve the problem.

Testing the picture

Settings
Before you review the list of problems and solutions below, use
caused by the TV. Start Picture Test
The problem
Flickering and Dimming
Component Connections/
Screen Color
Screen Brightness
Ghosting, Blurring, or
Juddering
Unwanted Powering Off
Problems Powering On
Support Self Diagnosis
displays a high definition picture you can examine for flaws or faults.
If your Samsung Television is flickering or dimming sporadically, you may need to disable some
of the energy efficiency features. Disable
Eco Solution Power Saving
General Eco Solution
General Eco Solution
If the color on your Samsung television screen is not correct or the black and white colors are
off, run Start Picture Test
Test).
If the test results indicate that the problem is not caused by the TV, do the following:
● Confirm that the video input connectors are connected to the correct external device video
output connectors.
● Check the other connections as well. If the TV is connected to an external device via
a component cable, confirm that the Pb, Pr, and Y jacks are plugged into their proper
connectors.
If the colors on your Samsung TV are correct but just a little too dark or bright, try adjusting
the following settings first.
● Select
Brightness, Sharpness, Color, or
If you notice ghosting or blurring on the screen, use the
( Settings
the issue.
If your Samsung TV appears to turn off by itself, try disabling some of the TV's energy efficiency
functions. See if Sleep Timer
Sleep Timer) has been enabled. The
specified period of time. If the Sleep Timer has not been enabled, see if
Settings General
If you are having problems powering on your Samsung television, there are a number of things
to check before calling the service department. Confirm that the TV's power cord is connected
correctly at both ends and that the remote control is operating normally. Make sure that the
antenna cable or cable TV cable is firmly connected. If you have a cable or satellite box, confirm
that it is plugged in and turned on.
Start Picture Test
Start Picture Test
Try this!
Power Saving Mode
Mode), Ambient Light Detection
Ambient Light Detection), or
Motion Lighting).
( Settings
Settings Picture Expert Settings
Tint (G/R)
Picture Expert Settings
( Settings
Sleep Timer
Eco Solution Auto Power
- 80 -
to determine if the problem is
(
(
Motion Lighting
Support Self Diagnosis
and adjust the Backlight, Contrast,
settings.
Auto Motion Plus Settings
Auto Motion Plus Settings) to resolve
General System Manager
automatically turns the TV off after a
Auto Power Off
Off) has been enabled and disable it.
Settings General
Settings
( Settings
Start Picture
function
Time
(