i3TOUCH Excellence User Manual page 17

4. Cleaning the Monitor
1. Make sure the monitor is turned off.
2. Never spray or pour any liquid directly onto the screen or case (depends on different model).
3. Do not use chemical solvents, alcohol, or any other based to clean the unit or panel.
It may cause permanent damage on the unit or panel.
4. Use a clean, soft, lint-free cloth, or apply a small amount of non-ammonia,
non-alcohol based glass cleanser to achieve maximum cleaning.
5. Disclaimer
The manufacturer assumes no responsibility, and will not be liable of any damage
resulting from non-conforming safety actions or operation, or, cleaning on this product.
The standard of all panels would be followed by the ISO 13406-2 Class II.
6. Trouble Shooting
Before calling for service, please try following easy and simple steps to verify:
Symptom Check Point
Symptom Check Point
1. No picture Check if the signal cable is firmly seated in the socket.
Check if the Power is ON at the computer
Check if the brightness control is at the appropriate position, not at the minimum.
State the monitor is powered on and the LED of power is GREEN, plug out the VGA cable and plug in again.
2. The screen is not synchronized
Check the LED light if it indicates in red, the device is in power off status.
Use the remote and press "Power" to turn the power on.
Use the "Auto" key on remote control to automatically adjust the monitor timing scan.
Check if the signal cable is firmly seated in the socket.
Make sure the signal timings of the computer system are within the specification of the monitor.
If your computer was working with a CRT monitor, you should check the current signal timing
and turn off your computer before you connect the VGA Cable to this monitor.
3. The picture is not centered
Adjust the H-position, and V-position, or perform the Auto adjustment.
4. The screen is flickering
Press the "Auto" - adjustment control by remote control or OSD to adjust.
Re-locate nearby devices, such as motor, or transformer, which generate magnetic field,
away from the monitor. Check if the specific voltage is applied.
Check if the signal timing of signal source (PC, IPC, laptop or media player)
is within the specification of monitor. If you are unable to correct the fault by following this chart,
stop using your monitor and contact your distributor or dealer for further assistance.
¤ Should all above trouble-shooting measure fails, please write down the S/N, Serial Number, which is locat-
ed on the left-side of the monitor, and provide that S/N to the service personnel, this will help processing or
further diagnosis easier.
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