Gigaset SL910A Setup & User Manual page 85

Service (Customer Care)
"
Handset not registered to any base
The handset has not yet been registered or was de-registered because an additional handset was regis-
¥ tered (more than six DECT registrations).
Register the handset again
The handset does not ring.
1. The ring tone is deactivated. ¥
Activate the ring tone
2. Call divert is set to "All Calls". ¥
Deactivate call divert
3. The phone does not ring if the caller has withheld his number. ¥
Activate the ring tone for unknown calls
¥
4. Telephone does not ring in a certain period of time.
Time control for external calls is activated
You cannot hear a ring tone/dialling tone from the fixed line.
The phone cord supplied has not been used or has been replaced by a new cord with the wrong pin con-
¥
nections.
Please always use the phone cord supplied or ensure that the pin connections are correct when pur-
chasing from a retailer
Error tone sounds after system PIN prompt.
¥
You have entered the wrong system PIN.
Repeat the process, if necessary reset the system PIN to 0000
Forgotten system PIN.
¥
Reset the system PIN to 0000
The other party cannot hear you.
¥
The handset is "muted".
Unmute the microphone
The caller's number is not displayed.
1. Calling Line Identification (CLI) is not enabled for the caller. ¥
The caller should ask his network provider to enable Calling Line Identification (CLI).
2. Calling line display (CLIP) is not supported by the network provider or has not been enabled for you. ¥
Have calling line display (CLIP) enabled by your network provider.
3. Your telephone is connected via a PABX or a router with an integrated PABX (gateway) that does not
¥ transmit all information.
¥
Reset the system: briefly pull out the power plug. Reinsert the plug and wait until the device restarts.
Check the settings on the PABX and activate phone number display, if necessary. To do this, search
for terms such as CLIP, calling line identification, phone number identification, caller ID etc. in the
system's user guide or ask the system manufacturer.
You hear an error tone when keying an input.
¥
Action has failed/invalid input.
Repeat the process.
Read the display and refer to the user guide if necessary.
You cannot listen to messages on the network mailbox.
¥
Your PABX is set to pulse dialling.
Set your PABX to tone dialling.
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flashes on the display.
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( page 49).
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( page 89).
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page 40).
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page 40).
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( page 41).