Axis Q1635 User Manual
  1. Manuals
  2. Brands
  3. Axis Manuals
  4. Security Camera
  5. Q1635
  6. User manual

Axis Q1635 User Manual

Fixed network camera
Hide thumbs Also See for Q1635:
Table of Contents

Advertisement

Quick Links

See also: User Manual , Installation Manual
AXIS Q1635 Fixed Network Camera

User Manual

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the Q1635 and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for Axis Q1635

Summary of Contents for Axis Q1635

  • Page 1: User Manual

    AXIS Q1635 Fixed Network Camera User Manual...
  • Page 2 • Electromagnetic Compatibility (EMC) Directive 2004/108/EC. See Electromagnetic Compatibility (EMC) on page 2 . This manual is intended for administrators and users of the AXIS Q1635 • Low Voltage (LVD) Directive 2006/95/EC. See Safety on page 3 . Network Camera, and is applicable to firmware 5.55 and later. It •...
  • Page 3 Safety Extra Low Voltage (SELV) and Limited Power Source (LPS) according to IEC/EN/UL 60950-1. Battery The Axis product uses a 3.0 V BR/CR2032 lithium battery as the power supply for its internal real-time clock (RTC). Under normal conditions this battery will last for a minimum of five years.

  • Page 4: Table Of Contents

    AXIS Media Control (AMC) ........
  • Page 5 AXIS Q1635 Fixed Network Camera Table of Contents Storage ............

  • Page 6: Hardware Overview

    AXIS Q1635 Fixed Network Camera Hardware Overview Hardware Overview Status LED indicator Focus ring Lock screw for focus ring Zoom puller I/O connector Iris connector Power connector Power LED indicator Network LED indicator 10. RS485/RS422 connector 11. Network connector (PoE) 12.

  • Page 7: Connectors And Buttons

    AXIS Q1635 Fixed Network Camera Hardware Overview Important If the Axis product is installed in an external camera housing, leave an unobstructed cylinder-shaped zone with Ø85 mm (3 3/8 in) around the lens to enable lens movements within the housing. Connectors and Buttons For technical specifications, see page 66.

  • Page 8: Led Indicators

    Resetting the product to factory default settings. See page 61. • Connecting to an AXIS Video Hosting System service. See page 53. To connect, press and hold the button for about 3 seconds until the Status LED flashes green. •...

  • Page 9: Status Led Behavior For Focus Assistant

    AXIS Q1635 Fixed Network Camera Hardware Overview Status LED Indication Green Steady green for normal operation. Amber Steady during startup and when restoring settings. Note The Network LED can be disabled so that it does not flash when there is network traffic. To configure, go to Setup > System Options >...

  • Page 10: Replace The Lens

    When the camera is not level, the LEDs flash a combination of red, green and orange, and the beep occurs at slow intervals. Both LEDs briefly flash green to indicate that the levelling is getting better. Replace the Lens It is possible to use optional lenses for the Axis product. To replace the lens: 1. Disconnect the iris cable.

  • Page 11: Access The Product

    To access the product from a Mac computer (OS X), click on the Bonjour tab and select the product from the drop-down list. If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For information about how to discover and assign an IP address, see the Installation and Management Software CD or the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.com/techsup...

  • Page 12: Set The Root Password

    3. Click OK. The password has now been configured. Set Power Line Frequency Power line frequency is set the first time the Axis product is accessed and can only be changed from Plain Config (see page 61) or by resetting the product to factory default.
  • Page 13 Click Snapshot to save a snapshot of the video image. This button is primarily intended for use when the AXIS Media Control viewer toolbar is not available. Enable this button from Live View Config > Action Buttons. Click Defog to enable or disable the Defog feature. For more information see Enable Defog on page 24.
  • Page 14 2. Under Action Buttons, select Show manual trigger button. AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only. See AXIS Media Control (AMC) on page 16 for more information. The toolbar displays the following buttons: The Play button connects to the Axis product and starts playing a media stream.
  • Page 15 AXIS Q1635 Fixed Network Camera Access the Product Click the Emulate joystick mode button and click in the image to move the camera view in the direction of the mouse pointer. Click the Center mode button and click in the image to center the camera view on that position. The center mode button could also be used to zoom in on a specific area.

  • Page 16: Media Streams

    Note also that all multicast viewers count as one unicast viewer in the maximum total of 10 simultaneous connections. AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit specific requirements.

  • Page 17: Alternative Methods Of Accessing The Video Stream

    AXIS Q1635 Fixed Network Camera Media Streams The AMC Control Panel can be used to configure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: •...

  • Page 18: Access Audio Streams

    • The Axis product supports QuickTime 6.5.1 and later. • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.

  • Page 19: Set Up The Product

    Set Up the Product Set Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. •...

  • Page 20: Focus Assistant

    AXIS Q1635 Fixed Network Camera Set Up the Product Focus Assistant Note • The view in front of the camera should not be changed during focus adjustment (steps 5 and 6). If the camera is moved, or if a finger or other object is placed in front of the lens, steps 3 - 7 will have to be repeated.

  • Page 21: Video And Audio

    AXIS Q1635 Fixed Network Camera Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality. You can configure the following: • Video stream settings. See page 21. • Stream profiles. See page 23.
  • Page 22 Maximum frame rate. To avoid bandwidth problems, the frame rate allowed to each viewer can be Limited to a fixed amount. Alternatively, the frame rate can be set as Unlimited, which means the Axis product always delivers the highest frame rate possible under the current conditions.

  • Page 23: Stream Profiles

    The Video & Audio > Camera Settings page provides access to advanced image settings for the Axis product. Capture Mode Capture mode defines the maximum resolution and maximum frame rate available in the Axis product. A capture mode with a large maximum resolution has a reduced maximum frame rate and vice versa.
  • Page 24 White Balance White balance is used to make colors in the image appear the same regardless of the color temperature of the light source. The Axis product can be set to automatically identify the light source and compensate for its color. Alternatively, select the type of light source from the drop-down list.
  • Page 25 The shutter and gain settings affect the amount of motion blur and noise in the image. To adapt to different lighting, available storage space and bandwidth, it is often necessary to prioritize either low motion blur or low noise. The Axis product allows using different prioritization in normal light and in low light.

  • Page 26: View Area

    AXIS Q1635 Fixed Network Camera Video and Audio Consider an area where people or vehicles move during the day, but where there should be no movements during night. To be able to, for example, recognize faces or license plates, move the normal light priority slider toward low motion blur. At nighttime, motion detection is more important than identification.

  • Page 27: Overlay

    For more information about privacy masks, see Privacy Mask on page 29. To use an overlay image, the image must first be uploaded to the Axis product. The uploaded image should be a Windows 24-bit BMP image with maximum 250 colors. The image width and height, in pixels, must be exactly divisible by 4 and cannot be larger than the...
  • Page 28 (depending on the resolution) and has the same width as the video image. To automatically scale the image to the resolution used by the Axis product, select the option Scale with resolution from the Transparency Settings page which is displayed when uploading in the image.

  • Page 29: Privacy Mask

    Privacy masks cannot be bypassed using the VAPIX® application programming interface (API). The Privacy Mask List (Video & Audio > Privacy Mask) shows all the masks that are currently configured in the Axis product and indicates if they are enabled.

  • Page 30: Set Up Audio

    Half-duplex - Audio can be transmitted to and from the Axis product but only in one direction at a time. To transmit audio using the Live View page, use the Talk and Listen buttons, see AMC Audio Controls on page 14.

  • Page 31: Audio Clips

    To add, download, modify or remove audio clips, go to Video & Audio > Audio Clips. For more information see the online help To configure the Axis product to play audio clips when an event occurs, an action rule must be set up. For more information, see Events on page 41.

  • Page 32: Configure The Live View Page

    Viewer Settings To configure options for the viewer, go to Live View Config > Viewer Settings. • Select Show viewer toolbar to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser. •...
  • Page 33 Select Enable recording button to enable recording from the Live View page. This button is available when using the AMC viewer. The recordings are saved to the location specified in the AMC Control Panel. See AXIS Media Control (AMC) on page 16.

  • Page 34: Ptz (Pan Tilt Zoom)

    AXIS Q1635 Fixed Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) The PTZ menu is available if digital PTZ (pan, tilt and zoom) is enabled in the selected view area or if a PTZ driver has been uploaded.

  • Page 35: Install Ptz Driver

    60 seconds after the last PTZ control command. 2. Event — The Axis product can be configured to go to a preset position when triggered by an alarm (see Events on page 41). The event will immediately be placed first in the queue except when an administrator is in control.

  • Page 36: Detectors

    AXIS Q1635 Fixed Network Camera Detectors Detectors Camera Tampering Camera Tampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely defocused. To send an alarm, for example an email, an action rule must be set up.

  • Page 37: Motion Detection Parameters

    Motion Detection Parameters on page 37. Once motion detection windows are configured, the Axis product can be configured to perform actions when motion is detected. Possible actions include uploading images and start recording. For more information, see Set Up Action Rules on page 41.

  • Page 38: Audio Detection

    Audio Detection The Axis product can be configured to generate an alarm when audio rises above or falls below the threshold value. The threshold value can be set in the range 0–100 where 0 is the most sensitive and 100 the least sensitive.

  • Page 39: Applications

    Manual installation — obtain the license key from the application vendor and upload the key to the Axis product To request a license, the Axis product serial number (S/N) is required. The serial number can be found on the product label and under System Options >...
  • Page 40 AXIS Q1635 Fixed Network Camera Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings.

  • Page 41: Events

    Events The Event pages allow you to configure the Axis product to perform actions when different events occur. For example, the product can start a recording or send an email notification when motion is detected. The set of conditions that defines how and when the action is triggered is called an action rule.
  • Page 42 This can for example be used to send notifications. Motion Detection – Trigger the rule when motion is detected. See Motion Detection on page 36. Shock Detection – Trigger the rule when the Axis product detects it has been tilted or hit. See Shock Detection on page 36.

  • Page 43: Add Recipients

    AXIS Q1635 Fixed Network Camera Events Actions Available actions include: • Day/Night Vision Mode – Set day mode (IR cut filter on) or night mode (IR cut filter off). • Defog Mode– Set Defog Mode to On or Off. This action may be used to change between the modes automatically.
  • Page 44 Optionally, select Use encryption to send emails over an encrypted connection. The server certificate can be validated using the certificates available in the Axis product. For information on how to upload certificates, see Certificates on page 50.

  • Page 45: Create Schedules

    AXIS Q1635 Fixed Network Camera Events Create Schedules Schedules can be used as action rule triggers or as additional conditions, for example to record video if motion is detected outside office hours. Use one of the predefined schedules or create a new schedule as described below.

  • Page 46: Recordings

    Continuous Recording The Axis product can be configured to continuously save video to a storage device. For information about storage devices, see Storage on page 57. To prevent the disk from becoming full, it is recommended to configure the disk to automatically remove old recordings.
  • Page 47 AXIS Q1635 Fixed Network Camera Recordings 5. Click Save to save and start the recording.

  • Page 48: Languages

    Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the file and click the Upload Language button.

  • Page 49: System Options

    IP address filtering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are allowed or denied access to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address filtering.
  • Page 50 4. Set the HTTPS Connection Policy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the desired protocol, in the address field in a browser, enter https:// for the HTTPS protocol and http:// for the HTTP protocol.

  • Page 51: Date & Time

    2. Click Install certificate and upload the certificate. Audio Support Select Enable audio support to allow clients to retrieve audio streams from the Axis product. For information on how to configure audio settings, see Set Up Audio on page 30.

  • Page 52: Network

    IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.
  • Page 53 AVHS service. Always - The Axis product will constantly attempt to connect to the AVHS service over the Internet. Once registered the product will stay connected to the service. This option can be used when the product is already installed and it is not convenient to use the one-click installation.
  • Page 54 Host Name Configuration The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS name. The host name is configured under System Options > Network > TCP/IP > Advanced.
  • Page 55 SOCKS is a networking proxy protocol. The Axis product can be configured to use a SOCKS server to reach networks on the other side of a firewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a firewall, and notifications, uploads, alarms, etc need to be sent to a destination outside the local network (for example the Internet).
  • Page 56 Note All AXIS Video MIB traps are enabled when SNMP v1/v2c traps are enabled. It is not possible to turn on or off specific traps. SNMP v3 provides encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required.

  • Page 57: Storage

    To prevent corruption of recordings, the SD card should always be unmounted before it is ejected. The SD card is automatically mounted when the card is inserted into the Axis product or when the product is started. A manual mount is only required if the card has been unmounted and not ejected and re-inserted.

  • Page 58: Ports & Devices

    6. Click Connect. To clear all recordings and data from the Axis product’s folder on the designated share, click Clear under Storage Tools. To avoid filling the share, it is recommended to remove recordings continuously. Under Recording Settings, select Remove recordings older than and select the number of days or weeks.

  • Page 59: Maintenance

    The Axis product provides several maintenance functions. These are available under System Options > Maintenance. Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings.

  • Page 60: Support

    61. For more information, see www.axis.com/developer File Upload Files, for example webpages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go to System Options > Advanced > File Upload.

  • Page 61: Reset To Factory Default Settings

    (viewer, operator or administrator) for the uploaded file. Plain Config Plain Config is for advanced users with experience of Axis product configuration. Most parameters can be set and modified from this page. To open Plain Config, go to System Options > Advanced > Plain Config. Axis Support does not provide assistance.

  • Page 62: Troubleshooting

    To upgrade the product’s firmware: 1. Save the firmware file to your computer. The latest version of the firmware is available free of charge from Axis website at www.axis.com/techsup 2. Go to Setup > System Options > Maintenance in the product’s webpages.

  • Page 63: Symptoms, Possible Causes And Remedial Actions

    Troubleshooting 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www.axis.com/techsup/ Symptoms, Possible Causes and Remedial Actions Problems setting the IP address Try the installation again.
  • Page 64 Check with your network administrator to see if there is a firewall preventing viewing. Installation of additional Configure the Axis product to use a Java applet for updating video images in your browser. Go to ActiveX component Setup > Live View Config and select Java applet under Default viewer.
  • Page 65 AXIS Q1635 Fixed Network Camera Troubleshooting No audio Incorrect setup Check the sound card in the computer. Ensure that mute is not selected and that the volume settings are correct. Check that Enable audio support is selected under Setup > System Options > Security > Audio Support.

  • Page 66: Technical Specifications

    Technical Specifications Item Specifications Function/group Camera Models AXIS Q1635: 2 MP/HDTV 1080p resolution, indoor Image sensor Progressive scan RGB CMOS 1/2" Lens DC-iris, IR corrected, C-mount lens with C/CS-mount adapter, support for P-Iris lens, megapixel resolution Varifocal 4-13 mm, F1.5 1920x1080 Horizontal angle of view: 102°- 33°...
  • Page 67 *This product includes software developed by the OpenSSL Project for use in the OpenSSL Tool kit (www.openssl.org), and cryptographic software written by Eric Young (eay@cryptsoft.com). System Application Open API for software integration, including VAPIX® and AXIS Camera Application Integration Programming Platform; specifications at www.axis.com Interface AXIS Video Hosting System (AVHS) with One-Click Connection ONVIF Profile S;...
  • Page 68 Stand, Connector kit, 1 Allen key Resitorx 20, Installation Guide, Installation and accessories Management Software CD, Windows decoder 1-user license, C/CS lens adapter ring Video AXIS Camera Companion (included), AXIS Camera Station and video management management software from Axis’ Application Development Partners (not included). See software...

  • Page 69: Connectors

    Specifications Function/group Optional AXIS T8414 Installation Display accessories AXIS Power over Ethernet Midspan 1-port AXIS Camera Station and video management software from Axis’ Application Development Partners Languages German, French, Spanish, Italian, Russian, Simplified Chinese, Japanese, Korean, Portuguese Warranty Axis 3-year warranty and AXIS Extended Warranty option, see www.axis.com/warranty...
  • Page 70 AXIS Q1635 Fixed Network Camera Technical Specifications 12 V max 50 mA I/O configured as input I/O configured as output Power Connector 2-pin terminal block for power input. DC power input Use a Safety Extra Low Voltage (SELV) compliant limited power source (LPS) with either a rated output power limited to ≤100 W or a rated output...

  • Page 71: Performance Considerations

    The recommended maximum cable length is 30 m (98.4 ft). SD Card Slot The Axis product supports microSD cards with up to 64 GB of storage. For best recording performance, use ultra-high speed microSD cards (microSDHC UHS-I or microSDXC UHS-I).
  • Page 72 User Manual Ver. M1.8 AXIS Q1635 Fixed Network Camera Date: January 2015 © Axis Communications AB, 2015 Part No. 58637...

Table of Contents