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Axis Q1645 User Manual

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AXIS Q16 Network Camera Series
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  • Page 1 AXIS Q16 Network Camera Series AXIS Q1645 Network Camera AXIS Q1647 Network Camera User manual...

  • Page 2: Table Of Contents

    AXIS Q16 Network Camera Series Table of Contents Get started ..........

  • Page 3: Get Started

    Get started Find the device on the network To find Axis devices on the network and assign them IP addresses in Windows®, use AXIS IP Utility or AXIS Device Manager. Both applications are free and can be downloaded from axis.com/support.

  • Page 4: Web Interface Overview

    AXIS Q16 Network Camera Series Get started The device password is the primary protection for your data and services. Axis devices do not impose a password policy as they may be used in various types of installations. To protect your data we strongly recommend that you: •...

  • Page 5: Installation

    AXIS Q16 Network Camera Series Installation Installation Preview mode Preview mode is ideal for installers when fine tuning the camera view during the installation. No login is required to access the camera view in preview mode. It is available only in factory defaulted state for a limited time from powering up the device.

  • Page 6: Configure Your Device

    AXIS Q16 Network Camera Series Configure your device Configure your device Basic settings Set the capture mode 1. Go to Video > Installation > Capture mode. 2. Click Change. 3. Select a capture mode and click Save and restart. See also Capture modes on page 51.
  • Page 7 AXIS Q16 Network Camera Series Configure your device Level the camera To adjust the view in relation to a reference area or an object, use the level grid in combination with a mechanical adjustment of the camera. 1. Go to Video > Image > and click 2.
  • Page 8 AXIS Q16 Network Camera Series Configure your device Benefit from IR light in low-light conditions by using night mode Your camera uses visible light to deliver color images during the day. But as the visible light diminishes, color images become less bright and clear.
  • Page 9 4. If you still have problems, go to Exposure and adjust the Exposure zone to cover the area of interest. Find out more about WDR and how to use it at axis.com/web-articles/wdr. Stabilize a shaky image with electronic image stabilization (EIS) Electronic Image Stabilization (EIS) can be used in environments where the product is mounted in an exposed location and subject to vibrations, for example, wind or passing traffic.
  • Page 10 Use corridor format to better utilize the full field of view in a long and narrow area, for example a staircase, hallway, road, or tunnel. 1. Depending on your device, turn the camera or the 3-axis lens in the camera 90° or 270°.
  • Page 11 AXIS Q16 Network Camera Series Configure your device 1. Go to Video > Image and click 2. Click for Pixel counter. 3. In the camera’s live view, adjust the size and position of the rectangle around the area of interest, for example where you expect faces to appear.

  • Page 12: Adjust The Camera View (Ptz)

    AXIS Q16 Network Camera Series Configure your device 7. Select the image and a position. You can also drag the overlay image in the live view to change the position. Show a text overlay You can add a text field as an overlay in the video stream. This is useful for example when you want to display the date, time or a company name in the video stream.

  • Page 13: View And Record Video

    AXIS Q16 Network Camera Series Configure your device 6. Go to Preset positions. 6.1 Select the preset positions that you want in your guard tour. 6.2 Drag them to the View order area, and click Done. 7. To schedule the guard tour, go to System > Events.

  • Page 14: Set Up Rules For Events

    AXIS Q16 Network Camera Series Configure your device 1. Go to Video > Image. 2. To start a recording, click If you haven’t set up any storage, click . For instructions on how to set up network storage, see Set up network storage on page 13 3.
  • Page 15 AXIS Q16 Network Camera Series Configure your device 4. In the list of storage options, select SD_DISK. 5. Select a camera and a stream profile. 6. Set the prebuffer time to 5 seconds. 7. Set the postbuffer time to 1 minute.
  • Page 16 AXIS Q16 Network Camera Series Configure your device 2. Adjust the sound level according to your needs. Create a rule: 1. Go to System > Events and add a rule. 2. Type a name for the rule. 3. In the list of conditions, under Audio, select Audio Detection.

  • Page 17: Audio

    AXIS Q16 Network Camera Series Configure your device 2. Set a value for Trigger delay. The value indicates the time that must pass before an email is sent. 3. Turn on Trigger on dark images to detect if the lens is sprayed, covered, or rendered severely out of focus.

  • Page 18: The Web Interface

    AXIS Q16 Network Camera Series The web interface The web interface To reach the device’s web interface, type the device’s IP address in a web browser. Note Support for the features and settings described in this section varies between devices. This icon indicates that the feature or setting is only available in some devices.

  • Page 19: Video

    AXIS Q16 Network Camera Series The web interface Shows the number of connections and connected clients. View details: View and update the list of the connected clients. The list shows IP address, protocol, port, and PID/Process of each client. Ongoing recordings Shows ongoing recordings and their designated storage space.
  • Page 20 AXIS Q16 Network Camera Series The web interface Adds or removes a focus recall area. When you add a focus recall area, the camera saves the focus settings at that specific pan/tilt range. When you have set a focus recall area and the camera enters that area in the live view, the camera recalls the previously saved focus.
  • Page 21 AXIS Q16 Network Camera Series The web interface Installation Capture mode : A capture mode is a preset configuration that defines how the camera captures images. When you change the capture mode, it can affect many other settings, such as view areas and privacy masks.
  • Page 22 AXIS Q16 Network Camera Series The web interface Straighten image : Turn on and use the slider to straighten the image horizontally by rotating and cropping it digitally. The functionality is useful when it’s not possible to mount the camera exactly level. Ideally, straighten the image during installation.
  • Page 23 AXIS Q16 Network Camera Series The web interface Brightness: Use the slider to adjust the light intensity. This can make objects easier to see. Brightness is applied after image capture, and doesn’t affect the information in the image. To get more details from a dark area, it’s usually better to increase gain or exposure time.
  • Page 24 • Move the slider towards Dark to increase the threshold for the IR-cut filter. The camera changes to night mode later. IR light If your device doesn’t have built-in illumination, these controls are only available when you connect a supporting Axis accessory. Allow illumination: Turn on to let the camera use the built-in light in night mode.
  • Page 25 AXIS Q16 Network Camera Series The web interface Illumination angle : Use the slider to manually set the illumination angle, for example, if the angle needs to be different from the camera’s angle of view. If the camera has a wide angle of view, you can set the illumination angle to a narrower angle, which equals a greater tele position.
  • Page 26 AXIS Q16 Network Camera Series The web interface • Center: Uses a fixed area in the center of the image to calculate the exposure. The area has a fixed size and position in the live view. • Full : Uses the entire live view to calculate the exposure.
  • Page 27 Zipstream is a bitrate reduction technology, optimized for video surveillance, that reduces the average bitrate in an H.264 or H.265 stream in real time. Axis Zipstream applies a high bitrate in scenes where there are multiple regions of interest, for example, in scenes with moving objects.
  • Page 28 AXIS Q16 Network Camera Series The web interface P-frames: A P-frame is a predicted image that shows only the changes in the image from the previous frame. Enter the desired number of P-frames. The higher the number, the less bandwidth is required. However, if there is network congestion, there could be a noticeable deterioration in the video quality.

  • Page 29: Audio

    AXIS Q16 Network Camera Series The web interface Use transparency: Select and enter the RGB hexadecimal value for that color. Use the format RRGGBB. Examples of hexadecimal values: FFFFFF for white, 000000 for black, FF0000 for red, 6633FF for blue, and 669900 for green.
  • Page 30 AXIS Q16 Network Camera Series The web interface Automatic gain control : Turn on to dynamically adapt the gain to changes in the sound. Gain: Use the slider to change the gain. Click the microphone icon to mute or unmute.

  • Page 31: Recordings

    AXIS Q16 Network Camera Series The web interface Recordings Ongoing recordings: Show all ongoing recordings on the camera. Start a recording on the camera. Choose which storage device to save to. Stop a recording on the camera. Triggered recordings will end when manually stopped or when the camera is shut down.

  • Page 32: Apps

    • Activate license with a key: If the app requires a license, you need to activate it. Use this option if your device doesn’t have internet access. If you don’t have a license key, go to axis.com/products/analytics. You need a license code and the Axis product serial number to generate a license key.
  • Page 33 AXIS Q16 Network Camera Series The web interface Note The system uses the date and time settings in all recordings, logs, and system settings. Device location Enter where the device is located. Your video management system can use this information to place the device on a map.
  • Page 34 One-click cloud connection One-click cloud connection (O3C) together with an O3C service provides easy and secure internet access to live and recorded video from any location. For more information, see axis.com/end-to-end-solutions/hosted-services. Allow O3C: • One-click: This is the default setting. Press and hold the control button on the device to connect to an O3C service over the internet.
  • Page 35 Authentication failed: Sends a trap message when an authentication attempt fails. Note All Axis Video MIB traps are enabled when you turn on SNMP v1 and v2c traps. For more information, see AXIS OS Portal > SNMP. • v3: SNMP v3 is a more secure version, which provides encryption and secure passwords. To use SNMP v3, we recommend you to activate HTTPS, as the password is then sent through HTTPS.
  • Page 36 When configured without a CA certificate, server certificate validation is disabled and the device tries to authenticate itself regardless of what network it is connected to. When using a certificate, in Axis' implementation, the device and the authentication server authenticate themselves with digital certificates using EAP-TLS (Extensible Authentication Protocol - Transport Layer Security).
  • Page 37 To install test firmware or other custom firmware from Axis on the device, you need a custom-signed firmware certificate. The certificate verifies that the firmware is approved by both the device owner and Axis. The firmware can only run on a specific device which is identified by its unique serial number and chip ID.
  • Page 38 AXIS Q16 Network Camera Series The web interface Add SSH account: Click to add a new SSH account. • Restrict root access: Turn on to restrict functionality that requires root access. • Enable SSH: Turn on to use SSH service.
  • Page 39 The SFTP client supports SFTP servers using SSH-2 with RSA, DSA, ECDSA, and ED25519 host key types. RSA is the preferred method during negotiation, followed by ECDSA, ED25519, and DSA. Make sure to enter the right MD5 host key that is used by your SFTP server. While the Axis device supports both...
  • Page 40 RSA is the preferred method during negotiation, followed by ECDSA, ED25519, and DSA. Make sure to enter the right MD5 host key that is used by your SFTP server. While the Axis device supports both MD5 and SHA-256 hash keys, we recommend using SHA-256 due to stronger security over MD5. For more information on how to configure an SFTP server with an Axis device, go to the AXIS OS Portal.
  • Page 41 IoT integration and is used in a wide variety of industries to connect remote devices with a small code footprint and minimal network bandwidth. The MQTT client in Axis device firmware can simplify integration of data and events produced in the device to systems which are not video management software (VMS).
  • Page 42 AXIS Q16 Network Camera Series The web interface Reconnect automatically: Specifies whether the client should reconnect automatically after a disconnect. Connect message Specifies if a message should be sent out when a connection is established. Send message: Turn on to send messages.
  • Page 43 DNS. Windows SMB/CIFS names are not supported. • Network share: Enter the name of the shared location on the host server. Several Axis devices can use the same network share since each device gets its own folder.
  • Page 44 AXIS Q16 Network Camera Series The web interface Important Risk of data loss and corrupted recordings. Do not remove the SD card while the device is running. Unmount the SD card before you remove it. Unmount: Click to safely remove the SD card.
  • Page 45 When you create an ONVIF account, you automatically enable ONVIF communication. Use the username and password for all ONVIF communication with the device. For more information see the Axis Developer Community at axis.com. Add accounts: Click to add a new ONVIF account.
  • Page 46 AXIS Q16 Network Camera Series The web interface Update account: Edit the account properties. Delete account: Delete the account. You can’t delete the root account. ONVIF media profiles An ONVIF media profile consists of a set of configurations that you can use to change media stream settings.
  • Page 47 AXIS Q16 Network Camera Series The web interface Shock detector: Turn on to generate an alarm if the device is hit by an object or if it is tampered with. Sensitivity level: Move the slider to adjust the sensitivity level at which the device should generate an alarm. A low value means that the device only generates an alarm if the hit is powerful.
  • Page 48 Severity: Select which messages to send when triggered. CA certificate set: See the current settings or add a certificate. Plain config Plain config is for advanced users with experience of Axis device configuration. Most parameters can be set and edited from this page.

  • Page 49: Maintenance

    Note All Axis device firmware is digitally signed to ensure that you only install verified firmware on your device. This further increases the overall minimum cybersecurity level of Axis devices. For more information, see the white paper “Signed firmware, secure boot, and security of private keys” at axis.com.

  • Page 50: Learn More

    Examples of apertures for different f-numbers. To calculate the distance between the camera and the object of interest in relation to scene dimensions, resolution, and focal length, use the lens calculator tool, go to axis.com/tools/lens-calculator. Long-distance connections This product supports fiber-optic cable installations through a media converter. Fiber-optic cable installations offer a number of benefits such as: •...

  • Page 51: View Area

    The image shows how the field of view and aspect ratio can change between two different capture modes. What capture mode to choose depends on the requirements for the frame rate and resolution of the specific surveillance setup. For specifications about available capture modes, see the product’s datasheet at axis.com.

  • Page 52: Remote Focus And Zoom

    H.264 or MPEG-4 Part 10/AVC Note H.264 is a licensed technology. The Axis product includes one H.264 viewing client license. To install additional unlicensed copies of the client is prohibited. To purchase additional licenses, contact your Axis reseller. H.264 can, without compromising image quality, reduce the size of a digital video file by more than 80% compared to the Motion JPEG format and by as much as 50% compared to older MPEG formats.
  • Page 53 AXIS Q16 Network Camera Series Learn more How do Image, Stream, and Stream profile settings relate to each other? The Image tab contains camera settings that affect all video streams from the product. If you change something in this tab, it immediately affects all video streams and recordings.

  • Page 54: Applications

    Applications With applications, you can get more out of your Axis device. AXIS Camera Application Platform (ACAP) is an open platform that makes it possible for third parties to develop analytics and other applications for Axis devices. Applications can be preinstalled on the device, available for download for free, or for a license fee.

  • Page 55: Cybersecurity

    If the device detects that the firmware integrity is compromised, the firmware upgrade will be rejected. To learn more about Axis Edge Vault and cybersecurity features in Axis devices, go to axis.com/learning/white-papers and search for cybersecurity.

  • Page 56: Specifications

    AXIS Q16 Network Camera Series Specifications Specifications Product overview Status LED indicator Lens Network connector (PoE) Control button (1) Function button (2) microSD Card slot Audio in Audio out I/O connector 10 Iris connector 11 Power connector 12 Power LED indicator...

  • Page 57: Led Indicators

    AXIS Q16 Network Camera Series Specifications LED Indicators Note • The Status LED can be configured to be unlit during normal operation. To configure, go to Settings > System > Plain config. • The Status LED can be configured to flash while an event is active.

  • Page 58: Sd Card Slot

    Don’t remove the SD card while the product is running. This device supports microSD/microSDHC/microSDXC cards. For SD card recommendations, see axis.com. microSD, microSDHC, and microSDXC Logos are trademarks of SD-3C LLC. microSD, microSDHC, microSDXC are trademarks or registered trademarks of SD-3C, LLC in the United States, other countries or both.

  • Page 59: Connectors

    AXIS Q16 Network Camera Series Specifications Connectors Network connector RJ45 Ethernet connector with Power over Ethernet (PoE). Audio connector • Audio in – 3.5 mm input for a mono microphone, or a line-in mono signal (left channel is used from a stereo signal).
  • Page 60 AXIS Q16 Network Camera Series Specifications 3–6 Configurable Digital input – Connect to pin 1 to activate, or leave floating 0 to max 30 V DC (Input or Output) (unconnected) to deactivate. 0 to max 30 V DC, open drain, Digital output –...
  • Page 61 AXIS Q16 Network Camera Series Specifications Function Notes RS485B alt RS485/422 RX(B) RX pair for all modes (combined RX/TX for 2-wire RS485) RS485A alt RS485/422 RX(A) TX pair for RS422 and 4-wire RS485 RS485/RS422 TX(B) RS485/RS422 TX(A) Important The maximum cable length is 30 m (98 ft).

  • Page 62: Troubleshooting

    5. Use the installation and management software tools to assign an IP address, set the password, and access the device. The installation and management software tools are available from the support pages on axis.com/support. You can also reset parameters to factory default through the device’s web interface. Go to Maintenance > Factory default and click Default.

  • Page 63: Technical Issues, Clues, And Solutions

    AXIS Q16 Network Camera Series Troubleshooting You can use AXIS Device Manager to upgrade multiple devices at the same time. Find out more at axis.com/products/axis-device-manager. Technical issues, clues, and solutions If you can’t find what you’re looking for here, try the troubleshooting section at axis.com/support.

  • Page 64: Performance Considerations

    You might need to increase the TTL (Time To Live) value. No multicast H.264 Check with your network administrator that the multicast addresses used by the Axis device displayed in the client are valid for your network.
  • Page 65 Heavy network utilization due to poor infrastructure affects the bandwidth. • Viewing on poorly performing client computers lowers perceived performance and affects frame rate. • Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and the general performance.

  • Page 66: Ptz Drivers

    PTZ drivers PTZ drivers APTP This is a list of models supported by this driver. The physical installation depends on your Axis product and the PTZ unit. Important Check what serial communication your Axis product and the PTZ unit will support.
  • Page 67 Pelco Spectra Mini • Videotec DTRX3/PTH310P • Videotec ULISSE • PTK AMB • YP3040 Other models may be supported but this has not been verified by Axis. Technical information DEFAULT capabilities for PTZ driver: Driver Pelco 4.17 Version DEFAULT serial configuration: PortMode...

  • Page 68: Visca

    To change serial port settings, go to System > Plain config > Serial in the device’s web interface. Visca This is a list of models supported by this driver. The physical installation depends on your Axis product and the PTZ unit. Important Check what serial communication your Axis product and the PTZ unit will support.
  • Page 69 AXIS Q16 Network Camera Series PTZ drivers Note Different PTZ units may have other capabilities (both less and more). Movement Absolute Relative Continuous Tilt Zoom Focus Iris AutoIris AutoFocus IrCutFilter BackLight OSDMenu Connection For the RS485/RS422 pin assignment on your device, see RS485/RS422 connector on page 60.
  • Page 70 User manual Ver. M15.2 AXIS Q16 Network Camera Series Date: September 2023 © Axis Communications AB, 2017 - 2023 Part no. T10102404...

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