Troubleshooting - iConnectivity iConnectAudio 4+ Owner's Manual

Troubleshooting

No sound from speakers or headphones connected to the interface
Please check that levels are turned up in the Audio Mixer tab in the iConfig software. In
addition, check that the output source you're monitoring is routed correctly in the Audio
Patchbay tab.
MIDI is not being received by the expected destination
Please check the routing in the iConfig software MIDI Port Routing tab.
No sound from an iOS device's speaker/earphones/microphone
+
The iOS device automatically uses the iConnectAUDIO4 when it is connected. This
deactivates the built-in speaker, usually the built-in mic, and often the headphones
and/or headset mic when it is plugged into the iOS devices 1/8" TRRS jack.
iOS device's battery isn't charging
USB Device Jack 1 will charge an iOS device. USB Device Jack 2 will keep an iOS
device charged or almost charged, or it may charge a smaller iOS device (depending on
usage).
Printer, mouse, computer keyboard, etc. doesn't work in USB Host Jack
This jack is only for USB MIDI devices.
USB Host Jack won't power MIDI devices
This USB-standard jack provides enough power for a single MIDI device. Up to eight
additional devices are supported with a powered USB hub only.
v.1.0
35